Fresh Jobs at Hollywoodbets

Responsibilities

• We have an amazing opportunity for a Customer Compliance Team Leader to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for providing support to the team and to ensure compliance with set policies and processes.

You Bring:

• Completed Matric with English
• 2 years of administrative experience.
• Experience in Audit, Compliance, or Anti-Money Laundering (AML).
• Proven supervisory experience in a similar role or function.

A Bonus To Have:

• Completed or studying towards a diploma/degree, majoring in Compliance, AML, Auditing
• Valid driver’s license.

What You’ll Do For The Brand:

AML/Customer Compliance

• Work closely with the Customer Compliance Manager and the Compliance Manager.
• Contribute to the implementation of new and updated regulatory requirements.
• Perform enhanced due diligence reviews and reporting.
• Preparation and delivery of relevant training.
• STR and SAR reporting preparation and submission to the Nominated Officer.
• Thoroughly and timely review reports and other investigative leads that potentially identify suspicious activity.
• Investigate any possible fraud and conclude accordingly.
• Monitor and scrutinize all AML and responsible gambling risk reports to identify possible fraud.
• Looking after records of high-risk clients and report suspicious activities, if any;
• Ability to identify and escalate sensitive issues with discretion.
• Manage team performance in achievement of business objectives.
• Assist with preparation and relevant submissions for regulatory inspections and on-site reviews.
• Monthly and quarterly reporting.
• To remain completely independent and adhere to the confidentiality of the role.

Reviewing and Reporting

• Perform ongoing monitoring reviews as per documented processes.
• Work with business units to agree on findings, ratings and remedial action required.
• Produce finalised reports for all monitoring reviews conducted.
• Ensure that all monitoring reports are appropriate and include supporting evidence and/or documents.
• Follow up on recommended corrective actions, any outstanding monitoring issues and management actions.
• Ensure that all reports are saved appropriately.

People

• Training of new team members.
• Promotion of a healthy and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment.
• Performance must be tracked by yourself, and the onus is placed on you to set up performance review meetings with the manager.
• Communicate in a professional manner.

Compliance, risk, and quality

• Enforcing company policies and procedures.
• Compliance with relevant laws, regulations, and affiliated professional standards.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Summarize the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Customer Compliance Manger
• Report suspicious behaviour and fraud findings immediately.
• Promote non-acceptance of kickbacks. Instances are to be reported immediately.

What You’ll Bring To The Team:

• Analytical mindset and possesses leadership qualities.
• Good communication and people management skills.
• Able to manage multiple engagements and deadlines.
• Strong drive to excel professionally and ability to guide and motivate team members.
• Strong written and verbal command of English.
• Establish, maintain and strengthen internal and external relationships.
• Works under limited supervision with moderate latitude for initiative.

Apply Before 01/09/2026

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Responsibilities

• We have an amazing opportunity for VIP (Security) Officer to be based in Ceres, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• VIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include: securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts.

You Bring:

• Registered with PSIRA (Private Security Industry Regulatory Authority)

A Bonus To Have:

• Valid driver’s license.
• Previous Security experience

What You’ll Do For The Brand:

Duties

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer.
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens
• VIP need to check around the premises for any suspicious movements before the branch is opened 
• VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. 
• VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two way radios are in good working conditions and keep safely.
• VIP Officers must carrying their panic buttons, two way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch.
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guest are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service 

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor licence, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allow to take bets with Amadoda uniform. 
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct 

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. 
• Able to work in a rotating shift /work flexible hours. 
• Ensure the ability to work independently. 
• Ensure you physical fitness is obtained at all times in line with the job requirements

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines. 

Apply Before 01/30/2026

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Responsibilities

• We have an amazing opportunity for a Customer Service Consultant (Deposits) to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for attending to all customer queries in relation to deposits as well as processing of branch withdrawals on request.

You Bring:

• 6 months Contact Centre experience

What You’ll Do For The Brand:

• Allocate deposits to customer accounts accurately using the designated platform.
• Unaccounted transactions are attended to daily.
• Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist is adhered to.
• Effective resolution of customer queries across various platforms. Perform prescribed security checks for effective query resolution. 
• Resolve customer queries timeously. 
• Investigate and resolve account related issues or discrepancies, working closely with internal and external stakeholders until completion. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls. 
• Attend to ad-hoc functions as required due to operational requirements. 

Apply Before 01/12/2026

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Responsibilities

• We have an amazing opportunity for a Senior Digital Media Buyer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Min 2 -3 Year Experience in SEO and PPC
• Min 2- 3 years management experience  

A bonus to have:

• Degree in Marketing, Digital Technologies, or relevant field

What You’ll Do For The Brand:

Senior Digital Media Buyer Duties: 

• Responsible for developing, deploying and optimizing paid media campaigns across multiple digital platforms such as display etc. with high conversion rates and maximized profitability for acquisition and awareness. 
• Use performance metrics (CPA, CPM) to revise campaigns for strategy and optimization.
• Proactively and effectively optimize media buys utilizing KPI metrics and internal data to ensure campaign profitability focused around CPAs, conversion rates and retention.
• Analyze campaign data, develop and deploy tactics and strategies to continuously scale spend and improve conversion performance and efficiencies.
• Negotiate pricing and terms for advertising purchases considering business requirements, media availability, media specifications and budgets.
• Identify, research, evaluate media market trends, media supply availability, new markets and competitive activity. Capitalize on untapped opportunities such as niche sites and networks highly relevant to our products that might otherwise be overlooked.
• Collaborate/coordinate with cross-functional teams including content, creative and development to craft new advertising campaigns.
• Effectively manage positive and productive relationships with online publishers and vendors. 
• Lead and mentor Junior Digital Media Buyers.
• Managing a team for success.
• Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s
• Ensure that accounts are optimized according to targets – leads generated vs. operational requirements.Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign. 
• Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met.
• Research competitors and provide suggestions for improvement
• Book digital media across websites, app’s and suitable ad networks
• Optimise advertising campaigns based off performance. 
• Update necessary campaign budgets upon review.
• Report to management and key stakeholders on the performance of campaigns.
• Work together with the compliance team to get digital campaign agreements in place.
• Campaign performance monitoring and reporting on a weekly basis.
• Assist with running of campaigns on self-service programmatic platforms.
• Join in campaign performance meetings to build direct relationships with external service providers.
• Identify and implement new potential digital external opportunities.
• Ensure contracts are renewed accordingly.
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed. 
• Implement strategies to ensure acquisition of clients. 

People

• Clear communicator.
• Proactive.
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and a passion for what you do.
• Natural leadership ability with proven track record.

Compliance, Risk, and Quality

• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on
• Ensure contractual T’s & C’s are reviewed and approved
• Ensure budgets are implemented across campaigns accordingly
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time
• Ensure reporting is accurate and legible 
• Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc.

Growth and New Markets/Products 

• Maintains technical knowledge as well as builds new relationships by attending workshops and seminars.
• Keep abreast with competitor activity, market innovation, market trends, and customer trends. 
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals. 
• Product innovation, new service offerings to customers. 
• Source new customers. 

What You’ll Bring To The Team:

• Strong analytical mindset with the ability to translate data into strategy.
• Exceptional organizational and multitasking skills.
• Excellent communication and stakeholder management abilities.
• Proactive, solutions-oriented, and performance-driven.
• Natural leadership and mentoring ability.
• Project management and reporting skills. 
• Creative thinker with high attention to detail and executional excellence.

Apply Before 01/16/2026

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Responsibilities

• We have an amazing opportunity for a Digital Media Buyer to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Digital Marketing
• Account management
• Media buying (online)

A bonus to have:

• Degree/Diploma in Marketing or Relevant Field
• Google Analytics

What You’ll Do For The Brand:

Digital Media Buyer Duties:

• Plan media buying campaigns for multiple markets
• Implement and manage day-to-day programmatic buys across multiple channels, formats, and campaigns
• Ensure targets are achieved and manage, analyze and optimize campaigns to achieve and exceed KPI’s
• Optimize CTRs, landing pages, quality score, and conversion rates of campaigns.
• Ensure that accounts are optimized according to targets – leads generated vs. operational requirements.
• Provide ad-hoc, weekly and monthly reports to all internal parties based on performance per product and per campaign.
• Ensure continuous communication and meetings exist between all internal stakeholders to ensure target requirements are met.
• Research competitors and provide suggestions for improvement
• Book digital media across websites, app’s and suitable ad networks
• Optimise advertising campaigns based off performance
• Update necessary campaign budgets upon review
• Keep up to date with the newest trends and different media platforms
• Report to management and key stakeholders on the performance of campaigns
• Source and implement campaign artwork for the various external digital placements
• Implementation of campaign tracking links
• Work together with the compliance team to get digital campaign agreements in place
• Campaign performance monitoring and reporting on a weekly basis
• Assist with running of campaigns on self-service programmatic platforms
• Join in campaign performance meetings to build direct relationships with external service providers
• Identify and implement new potential digital external opportunities
• Ensure contracts are renewed accordingly
• Ensure payment for campaigns are submitted timeously are actioned and admin tasks executed.
• Implement strategies to ensure acquisition of clients.

People

• Clear communicator.
• Proactive.
• Ready to be accountable.
• Have a keen eye for detail.
• Proven multi-tasking record.
• Stress-tolerant and great at shifting priorities as demands change.
• Analytical thinker
• Comply with company policy and values.
• A team player with exceptional organizational and technical skills.
• Excellent time management skills and the ability to cope with many projects at any given time.
• Open-minded and willing to make changes swiftly.
• High attention to detail.
• Possess the confidence to explain and sell ideas to colleagues.
• Strong personality.
• Enthusiastic and a passion for what you do.
• Natural leadership ability with proven track record.
• Compliance, Risk, and Quality
• Compliance with company policies and procedures.
• Ensure insertion orders are reviewed and signed off on
• Ensure contractual T’s & C’s are reviewed and approved
• Ensure budgets are implemented across campaigns accordingly
• Ensure artwork for time sensitive competitions or promotions are posted and removed on time
• Ensure reporting is accurate and legible
• Ensure logical saving of all contract, artwork roll outs, campaigns, approvals etc.
• Growth and New Markets/Products
• Maintains technical knowledge as well as builds new relationships by attending workshops and seminars
• Keep abreast with competitor activity, market innovation, market trends, and customer trends.
• Ensure measures are put in place and steps are taken to achieve the short term, medium term, and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• Strong analytical mindset with the ability to translate data into strategy.
• Exceptional organizational and multitasking skills.
• Excellent communication and stakeholder management abilities.
• Proactive, solutions-oriented, and performance-driven.
• Natural leadership and mentoring ability.
• Project management and reporting skills.
• Creative thinker with high attention to detail and executional excellence.

Apply Before 01/15/2026

go to method of application »

Responsibilities

• We have an amazing opportunity for a Senior Retail Operations Support Team Leader to be based in Umhlanga, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will responsible to provide leadership and management of the team of Retail Operations Support Specialists and Retail Operations Administrators.
• To provide operational assistance to all Regional Management and Teams when required in addition to providing technical/ operational assistance to Operations Management Team.

You Bring:

• Drivers License
• 2 years driving experience
• MS Office experience

A Bonus To Have:

• Diploma\ Degree\ Certificate in Retail Management
• 3 years experience as a Bookmaking Clerk/ Manager or equivalent experience preferred.

What You’ll Do For The Brand:

• General management and technical support and assistance to the Retail Operations Support Specialist and Retail Operations Administrators.
• Setting uniform standards within all functions to Regional and Branch Support.
• Create and implement the continuous upskilling and improvement for the Retail Operations Support Specialist and Retail Operations Administrators.
• Guided responsibility for implementation and updating of all policies and procedures together with the Retail Operations Junior Business Partner. 
• Approve all types and forms of communication to be sent to Retail outlets and Regional Managers.
• Provide assistance to the Retail Operations Business Partner (Junior) and Retail Operations Business Partner for administrative functions.
• Directly liaising with Developers and IT infrastructure team relating to practical problem solving as it affects Branch Operations.
• Meet with Internal Audit on a monthly basis to ensure there is continuous communication and solutions to queries. 
• Build strong working relationships with Regional Managers and Area Managers assisting them when they request. 
• Continuously looking to improve efficiency and effectiveness through ongoing learning and new techniques.
• To assist with  any Operational tasks dispatched by the National Operations Manager.
• Execute on any ADHOC requests from Executive/ Senior Management

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

Apply Before 01/13/2026