Fresh Jobs at HomeChoice Holdings Limited

Description

• To drive strategic and tactical aspects of discovering; validating; documenting; and communicating business-process-related knowledge through modelling; simulating and analysing current and future states; focusing on complex business outcomes using technical expertise; in line with the business strategy.

What you will love doing in this role

• Daily Monitoring
• Ensure all payment files are accurately received and processed on time.
• Monitor and reconcile debit order files timeously and escalate delays where necessary. Repetitive
• Analyze daily cash collected via Pay Point to identify trends or anomalies.
• Report daily on debit order collections against forecasts.
• Compare cash collections with both forecasted figures and historical data.
• Review collections by payment methods and assess debit order success rates.
• Analyze unpaid debit order statistics, identifying trends and anomalies.
• Identify opportunities to minimize debit order returns, such as excluding customers with frozen bank details from submission files.
• Compile and report on DebiCheck and debit order submission performance vs. actuals, daily, weekly, and monthly; investigate variances.
• Draft a monthly submission forecast, tracking file submission dates and processing timelines.
• Stay updated on the Payment Association of South Africa (PASA) guidelines.
• Stay abreast with changes in the payments industry and collaborate with other industry players 
• Proactively source and implement new payment methods to improve customer payment processing.
• Prepare monthly reports covering all payment sources, including but not limited to: DebiCheck, EFT, debit orders, EasyPay, Pay@, OZOW, showrooms, Debt Review PDA, and EDC pay overs.
• Understand and enhance the business’s communication strategy around payments and PayPoints.
• Review non-collection strategies to ensure payments are still received.
• Provide daily reporting on collections per PayPoint vs. targets.
• Monthly actions
• Present payment performance per PayPoint to the business.
• Schedule regular meetings with PayPoint vendors (e.g., OZOW, Pay@, MyGate) to review performance and address concerns.
• Monitor and report on third-party overhead costs vs. budget.
• Strategy/Process
• Review and enhance the Debit order strategy for Homechoice to increase the proportion of customers on debit orders against target.
• Review a debit order conversion strategy from standard to Debi-Check.
• Review the debit order cancellation process and implement change to reduce the amount of debit order cancels.
• Manage all projects w.r.t payments.
• Review and document the end-to-end payments process per PayPoint, including:
• Customer and Homechoice costs.
• Transaction timelines for receiving and processing transactions.
• Implement strategies to convert EFT payments to DebiCheck.
• Optimize SMS and calling strategies to enhance collection success.
• Build and maintain strong relationships with PayPoint vendors to efficiently resolve any issues.
• Stay current with payment regulations and industry rules.
• Continuously review and optimize collection costs by PayPoint.
• Ensure all areas of the business are adequately skilled in different payment methods and systems.
• Explore and evaluate new payment options to enhance operational efficiency.

Requirements

What you’ll need to do this role

Qualifications & Accreditations

• Bachelor’s degree in finance, business, or a related field.

Experience & Skills

• 3 years + experience in a similar role.
• Excellent knowledge of Excel, PowerBI, or similar data tools is a plus.
• Strong attention to detail and accuracy in handling financial data and reconciliations.
• Effective communication skills, both verbal and written, to interact with internal teams, clients, and external stakeholders.
• Up-to-date knowledge of the latest industry trends, payments, and billing developments.
• Effective communication to convey technical concepts to non-technical stakeholders

Attributes & Behaviours

• Ethical and professional
• Self-starter with high energy levels
• High attention to detail
• Excellent interpersonal skills
• Exceptional communication skills (Both verbal and written)
• Deadline and target driven
• Ability to work well under pressure

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

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Description

• The ideal candidate for this position will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.

What you will love doing in this role

• Drive Operational Efficiencies
• Financial stock take planning and execution
• Ensure Showroom Processes (Inventory, Receiving and Frontline) are adhered to and aligned to legal regulations
• Ensure Showroom merchandise is aligned to current catalogue product offering
• Ensure products are visually merchandised as per the guidelines
• Manage the productivity of the Showroom in all areas and drive sales
• Deliver adequate and timely action plans and monitor progress to address and resolve deficiencies
• Stock Management
• Ensure efficient stock control process to allow the store to have the right amount of stock in the right place at the right time
• Responsible for stock taking /counts within the store
• Cash Management
• Ensure efficient cash handling process (counting, recounting, reconciling discrepancies, making deposits)
• Investigate cash shrinkage, counterfeit currencies, safe and bank discrepancies
• Reduce cash exposure to avoid robberies/Burglaries
• Track cash flow between POS and safe
• People Management    
• Conduct adequate training on the internal controls. Build knowledge and understanding of risks in store.  Provide coaching and guidance to ensure maximum efficiency and compliance.
• Reporting
• Deliver adequate and timely reporting on the internal control framework and deficiencies
• Ensure Health and Safety Compliance regulations 

Requirements

What you’ll need to do this role

• Grade 12/Matric/NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management
• Staff Management

What we will love about you

• Energetic with a positive attitude
• Persuasive skills
• Ability to work independently as well as within a team
• Excellent communication skills
• Good analytical ability and attention to detail
• Resilient and change orientated

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

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Description

• Homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The Product Manager manages a portfolio of varying complexities of products, services, or channels assuming end-to-end responsibility for the product process and product scope. You will  responsible for defining the strategy and vision ensuring that it aligns to the overarching organizational goals and objectives. You will drive innovation and business growth utilizing continuous exploration to define the benefit hypothesis, business processes and solution intent artifacts for program epics, in collaboration with business owners, business/solution analysts and solution architects.

What you will love doing in this role

• Translate strategy into operational initiatives with measurable business outcomes and targets.
• Represent key business areas in evaluating, prioritizing, and implementing technology solutions to support’s the business objectives of revenue growth.
• Collaborate with development teams to produce technically focused user stories, enabling them to deliver value in an effective manner.
• Provide a support function to scrum teams by managing the product backlog, facilitating daily stand ups and go lives.
• Responsible for the Product Roadmap, the PM takes a consultative and collaborative approach when it comes to lining up the respective Feature releases for each value stream.
• Manage a portfolio of varying complexities of products, assuming end-to-end responsibility for the product process and given product domain or scope.
• Manage stakeholders, ensuring consensus is reached between delivering short term gains vs investing in long term strategic goals.
• Identify and drive continuous improvements against the key credit metrics.
• Produce wireframes and work with creative teams to define the UI.

Requirements
What you’ll need to do this role

• Bachelors Degree (3 years) / NQF level 7
• Minimum of 8 years' experience as a Product Owner. (CSPO qualification advantageous)
• Retail credit and/or Fintech experience essential, with a recent large, successful credit system implementation advantageous
• In-depth knowledge of agile process and principles
• Familiar with API development and cross-platform integrations, experience with bots and automation tools highly advantageous

What we will love about you

• Strong organisational and project management skills, able to work well under pressure where multiple tasks are needing to be run concurrently
• Comfortable leading solution design processes and champion / challenger testing with customers
• Experience with designing and implementing functionality across multiple systems, including web-based, and mobile solutions
• Data oriented, using data / analytics to make informed decisions
• Excellent problem solving and decision-making skill; deals well with ambiguity in fast-paced environment
• Clear sense of accountability and ownership

Behaviours we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun
   

go to method of application »

Description

• Homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate for the role will be responsible and involved in the preparation and testing of our internal systems. 

What you will love doing in this role

• Assist in the preparation of test plans and test scripts
• Conduct testing for projects or enhancements
• Provide input in our refinement sessions related to testing methodologies or from the users perspective of our systems
• Provide regular feedback to the product owners, development team and management through the agreed channels, which will include reporting on defects, delays in testing activities or problems arising from variances
• Ensure that the work is carried out with the quality required and according to the predetermined schedule
• Promotes team spirit and encourages collaboration between all team members

Requirements
What you'll need to do this role

• IT Degree / Diploma / International ISEB/ISTQB foundation qualification
• Must have a minimum of 1 years’ experience within a testing role
• Broad understanding of a testing methodology
• Uses structured techniques to solve fundamental problems within one’s own work
• Good communication skills
• Agile / Scrum experience
• Exposure to Azure Test Plans
• Experience in web and mobile testing is an added advantage
• Exposure to test automation tools .i.e. UFT, Selenium is an added advantage
• Experience within a financial services environment would be an added advantage