Fresh Jobs at HomeChoice Holdings Limited

Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• The ideal candidate will manage daily administrative tasks, handle customer queries, process purchases, refunds, and credits, and assist with efficient stockroom operations. The role ensures accurate documentation, smooth transactions, and supports showroom performance to enhance customer satisfaction and drive sales growth.

What you will love doing in this role

• Enhance customer interactions by creating a positive and engaging customer service experience that builds lasting relationships and meets customer needs.
• Provide in-depth process knowledge, ensuring customers receive accurate information and guidance.
• Guide the customer journey, including account opening, order processing, and ensuring a seamless experience from start to finish.
• Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
• Monitor catalogue stock levels, ensuring inventory is accurate and aligned with the latest product offerings.
• Manage goods returns efficiently while keeping store processes and documentation up to date.
• Manage day-to-day administration, documentation, and reporting, ensuring operational goals are tracked effectively.
• Oversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and aligned with brand guidelines.
• Maintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
• On an adhoc basis there will be a requirement to assist with sales-related tasks, including but not limited to in-store selling and supporting activations in the surrounding areas.

What you’ll need to do this role

• Grade 12/Matric/NQFL 3/ NQFL 4
• 1 year + retail stores experience
• 1 year + administration experience
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude, driving enthusiasm in everything you do.
• We love your persuasive skills, guiding others to achieve goals.
• We love your ability to work independently and within a team.
• We love your excellent communication skills, engaging with others at all levels.
• We love your strong analytical ability and attention to detail.
• We love your resilience and adaptability, thriving in change.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Closing Date 27 March 2026

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Job Description

• homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• To facilitate operations through the accurate and timely execution of tasks within the warehouse environment as assigned to you by your relevant supervisor / team leader.

What you will love doing in this role

Receiving

• Offloading inbound deliveries and palletising stock
• Counting, verifying and labelling inbound goods
• Wrapping pallets and preparing stock for movement
• Moving palletised stock from receiving bays to staging areas

Inventory Management

• Executing tasks accurately using warehouse scanners and systems
• Performing stock movements and bin-to-bin transfers
• Stock consolidation and replenishment tasks
• Conducting cycle counts and RBTs to ensure stock accuracy

Picking

• Accurate picking of internal and customer orders
• Ensuring products are picked in line with operational standards
• Decanting stock back into original picking bins when required

Conveyor Operations

• Working on conveyor systems and related machinery
• Supporting departmental KPIs to ensure efficient order processing

Packing

• Packing internal and customer orders accurately and efficiently
• Meeting packing targets while ensuring product quality

Distribution

• Loading and offloading stock and customer orders
• Scanning goods to ensure accurate movement and dispatch

Ad Hoc Operational Support

Assisting with general DC activities including:

• Building and breaking combos
• Labelling
• Pallet repairs
• Cleaning and general operational support tasks

Housekeeping & Equipment Care

• Maintaining a clean, organised and safe working environment
• Reporting faulty equipment and ensuring tools are properly maintained
• Completing daily equipment check sheets and submitting them to your Supervisor

Health & Safety

• Complying with all Occupational Health & Safety regulations and DC safety protocols

What you’ll need to do this role

• Grade 12 / Matric / NQF 4 (minimum requirement)
• 2–5 years’ warehouse or distribution centre experience
• Understanding of stock control and loss prevention principles
• Valid unendorsed driver’s license
• Medically fit to perform the physical requirements of a DC environment
• Reliable transport to and from the Blackheath Distribution Centre
• Ability to work shifts, weekends and public holidays when required
• Clear criminal and credit record

What we will love about you

• Highly detail-oriented with strong accuracy
• Understand that stock integrity directly impacts customer experience
• Organised, disciplined and process-driven
• Ability to remain calm and focused under pressure
• Takes ownership and accountability for tasks
• Demonstrates honesty and integrity when handling company stock
• Strong team player with clear communication skills
• Positive, hands-on attitude in a busy DC environment

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

 Closing Date 31 March 2026