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HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...
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Description
- We are seeking a talented and detail-oriented Web Image Editor to join our dynamic team. As an Web Image Editor, you will play a crucial role in maintaining and enhancing our online store's product presentation. Your primary responsibilities will involve uploading images to product listings, crafting compelling product descriptions, and organizing image collections. Additionally, you will be responsible for updating product images and copy to support weekly and monthly marketing and merchandise campaigns. Your efforts will directly impact our customers' shopping experience and contribute to the overall success of our e-commerce business.
Requirements
What you will love doing in this role
Image Upload and Management
- Upload high-quality product images to the e-commerce platform, ensuring they meet the specified guidelines and standards.
- Organize and maintain image files in the designated image collection, ensuring easy accessibility for various product listings.
- Update product images as required to align with marketing and merchandise campaigns.
- Create templates using Adobe Suite for products on OCC
- Layouts that align with photography instructions and brief information
- Product Description Writing
- Create clear, concise, and engaging product descriptions that accurately highlight the features, benefits, and specifications of each item.
- Utilize appropriate keywords and SEO techniques to optimize product descriptions for search engine visibility and ranking.
- Modify product copy to support weekly and monthly marketing and merchandise campaigns.
Product Categorization
- Categorize products effectively and accurately within the e-commerce platform to facilitate easy navigation for customers.
Quality Control
- Conduct regular quality checks on product images and descriptions to ensure accuracy and consistency.
- Review product pages to identify and rectify any discrepancies, errors, or outdated information.
- Create imagery for OCC that align with monthly campaigns within deadlines
- Meet monthly deadlines for briefs and daily deadlines for job received via ticket/planner instructions
Product Knowledge and Research
- Develop a deep understanding of the products and brands offered on the e-commerce platform.
- Stay up-to-date with industry trends and competitor analysis to enhance product descriptions and maintain a competitive edge.
Collaboration
- Collaborate with the marketing and creative teams to align product content with promotional campaigns and branding guidelines.
- Work closely with the marketing and merchandise team to update product images and descriptions in support of weekly and monthly campaigns.
Customer Support
- Respond to customer inquiries related to product information, images, and descriptions in a timely and professional manner.
Requirements
What you'll need to do this role
- A relevant qualification in Graphic Design
- A strong and relevant design portfolio
- Minimum of 1,5 years working experience in print design with focus on large layout design
- Minimum of 1 years working experience in digital design
- An understanding of digital and mobile first design and best practices
- A good understanding of UI and UX principles
- Experience in an online retail environment would be advantageous
- Experience in an e-commerce environment would be advantageous
- Understanding of HTML would be advantageous
- Expert in Adobe InDesign
- Competent in Adobe XD
- Competent in Adobe Photoshop
- Knowledge of Sketch; Figma; Zeplin Invision would be advantageous
Behaviours we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- We are seeking an experienced and results-driven Regional Manager to oversee general management and daily activities of the homechoice showrooms within the Coastal Region. You’ll need a strong background in retail, exceptional leadership skills, and a strategic mindset to optimize performance across showrooms. This role is crucial in supporting the expansion of our rapidly growing brand, ensuring operational excellence and customer satisfaction.
What you will love doing in this role
Performance Management
- Drive performance to achieve and exceed sales and profitability targets for all stores in the Region
- Leverage data-driven insights to improve store performance, including conversion rates, New Accounts, and Average basket size.
- Develop and implement targeted action plans that address any identified areas of improvement
- Ensure the Region maintains high standards of customer service and brand experience.
- Innovatively manage customer, channel, and promotional offers to ensure NSV is delivered.
Product & Visual Display
- Visual Display Management: Ensure that all stores maintain world-class visual displays that align with brand standards.
- Conduct regular store visits to assess merchandising, stock levels, obsolete stock, and adherence to visual guidelines.
- Personal Stylists Culture: Foster a culture where staff act as personal stylists, assisting customers in creating a home they love through expert product recommendations and styling advice.
- Guideline Implementation: Oversee the consistent implementation of visual merchandising guidelines across all stores, ensuring every location reflects the brand’s aesthetic and quality.
- Performance Metrics: Drive performance improvements through effective visual merchandising strategies that enhance gross profit (GP) and average item value.
- Innovation: Regularly assess and update display techniques to stay ahead of market trends and competitor offerings.
Expansion into new territories
- Experience and knowledge of the trading environment in the respective Region.
- Assist in identifying potential new store locations and growth opportunities.
- Execute activations within neighboring towns to drive new foot traffic.
- Support new store openings, refurbishments, and store relocations.
- Collaborate with marketing to execute promotional campaigns.
Optimize risk and drive efficiencies
- Mitigate risk associated with cash, stock, OHASA and regulatory requirements in all stores in the Region
- Improve the Goods Returned rate to achieve targets for all stores in the Region
- Effectively manage inventory and stock losses in the Region through loss prevention processes
- Improve fraud detection skills in-store through collaboration with Fraud and Training
- Ensure compliance with POPI legislation
People Management & Leadership
- Improve overall skill levels within the area by ensuring employee development plans are in place to address development needs and career aspirations.
- Accurately identify key talent and ensure appropriate development plans/succession initiatives are in place. Promote staff engagement by ensuring adequate measures are in place to improve staff satisfaction and improve tenure.
- Manage performance in alignment with HR practices, and competently address cases of misconduct at a store level and/or disciplinary hearing stage
- Lead and develop a team of highly motivated and engaged Showroom Managers and staff.
Living the values
- Live and behave in alignment to the company values and promises.
- Drive value-driven behaviour in all stores in the area
- Be receptive to feedback and have the courage to share ideas, feedback and suggestions in the right tone and the right forum
Requirements
What you’ll need to do this role
- Diploma or Degree in Retail management, business management, or similar required.
- Proven experience as a Regional Manager or similar senior leadership role in the (homewares) retail sector.
- Strong leadership abilities with a track record of managing multiple retail locations.
- Strong understanding of e-commerce and omnichannel retail strategies.
- Sales and business acumen, with a deep understanding of retail KPIs and growth strategies.
- Customer-focused mindset with a passion for delivering outstanding shopping experiences.
- Excellent communication and negotiation skills to engage with teams and stakeholders.
- Analytical and problem-solving skills to drive continuous improvement in sales and operations.
- Proficiency in retail management software and data analysis tools.
- Experience in scaling retail operations and supporting company expansion.
- Willingness to travel within the assigned region.
- A valid South African driver’s license
What we love about you
- Ethical and professional self-starter with high energy levels.
- Excellent planning and organizational skills with a customer centric attitude.
- Natural leader with the ability to mentor and inspire.
- Deadline and target driven with great attention to detail.
- Excellent communication and motivational skills with the ability to communicate at all levels.
- Ability to work well under pressure and manage stress effectively.
- Adaptable, flexible with loads of initiative.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate for this position will oversee documentation gathering and administration, handle customer queries, process customer payments, refunds, and credits, and contribute to the management of the homechoice Showroom's stockroom on a daily basis. The primary goal of all Showroom activities is to enhance and boost sales revenue through the individual efforts of each staff member.
What you will love doing in this role
- Enhancing customer interactions by creating a positive and engaging sales and service experience that builds lasting relationships and meets customer needs.
- Provide in-depth product and process knowledge, ensuring customers receive accurate information and guidance to make informed decisions.
- Oversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and in line with brand guidelines.
- Manage goods returns and store administration, ensuring efficient handling of returns while keeping store processes and documentation up to date.
- Monitor catalogue stock management, ensuring inventory levels are accurate and aligned with the latest product offerings.
- Perform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
- Manage day-to-day administration and reporting, ensuring all necessary documentation is up to date and operational goals are tracked effectively.
- Maintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
- Guide the customer journey, including account opening, order processing, and ensuring a seamless experience from start to finish.
- Drive new business activations, focusing on identifying and capturing new opportunities to expand the customer base and increase sales.
Requirements
What you'll need to do this job
- Grade 12/Matric/NQFL 3/ NQFL 4
- 1 year + retail stores experience
- 1 year + administration experience
What we will love about you
- We love your energy and positive attitude, driving enthusiasm in everything you do.
- We love your persuasive skills, guiding others to achieve goals.
- We love your ability to work independently and within a team.
- We love your excellent communication skills, engaging with others at all levels.
- We love your strong analytical ability and attention to detail.
- We love your resilience and adaptability, thriving in change.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.
What you will love doing in this role
Drive Operational Efficiencies:
- Plan and execute financial stock takes.
- Ensure showroom processes (inventory, receiving, and frontline) adhere to legal regulations.
- Align showroom merchandise with the current product catalogue.
- Merchandise products according to visual guidelines.
- Manage showroom productivity across all areas to drive sales.
- Develop timely action plans to address and resolve deficiencies.
Stock Management:
- Ensure efficient stock control processes to maintain optimal stock levels.
- Oversee stock taking and counts within the store
Cash Management:
- Implement efficient cash handling procedures (counting, recounting, reconciling discrepancies, making deposits).
- Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
- Reduce cash exposure to prevent robberies and burglaries.
- Track cash flow between POS and the safe.
People Management:
- Provide training on internal controls and educate staff on store risks.
- Offer coaching and guidance to maximize efficiency and ensure compliance.
Reporting:
- Deliver timely reports on the internal control framework and address deficiencies.
- Health and Safety Compliance:
- Ensure adherence to health and safety regulations in the store
Requirements
What you’ll need to do this role
- Grade 12/Matric/NQF 4 - Minimum (Required)
- Min 10 years’ experience in Compliance and Admin Management
What we will love about you
- We love your energy and positive attitude.
- We love your persuasive skills.
- We love your ability to work both independently and as part of a team.
- We love your excellent communication skills.
- We love your strong analytical ability and attention to detail.
- We love your resilience and adaptability to change.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.
What you will love doing in this role
- Manage Sales and Operations: Oversee sales objectives and drive operational efficiency.
- Stock Control: Ensure effective stock management in alignment with procedures, customer needs, and visual display standards.
- Clear Communication: Facilitate accurate and timely in-store communication across the showroom.
- Cash Management: Oversee cash handling processes to ensure accuracy and accountability.
- Promotions and Displays: Execute and implement monthly promotions and visual merchandising displays.
- Store Security: Safeguard store security and prioritize the well-being of staff.
- Training and Development: Ensure category specialists are fully trained and equipped to excel in their roles.
- Achieve Sales Targets: Drive the achievement of monthly intake and NSV (Net Sales Value) targets.
- Customer Experience: Deliver a consistently exceptional customer experience.
- Stockroom Management: Oversee stockroom operations, reducing GRs (Goods Returns) and cancellations.
- Maintain Cleanliness: Ensure showroom and back-of-house areas are well-maintained and orderly.
- Reporting: Prepare and submit daily, weekly, and monthly reports to track performance and inform decision-making.
- People Management: Lead, motivate, and develop store staff to achieve business objectives.
- Project Management: Manage and implement key projects to support business growth and operational improvements.
Requirements
What you’ll need to do this role
- Relevant tertiary qualification (Sales & Marketing).
- Minimum of 5 years’ working experience within retail industry.
- Working in the homewares retail industry would be highly advantageous.
- Minimum of 5 years’ experience in leading a team within a sales target driven environment.
- Experience using MS Office packages.
- Must be available to work shifts, weekends and public holidays.
- Clear credit and criminal record.
What we will love about you
- We love your ethical approach, professionalism, and high-energy self-starter mindset.
- We love your planning, organizational skills, and customer-first attitude.
- We love your natural leadership, mentoring, and ability to inspire others.
- We love your drive to meet deadlines and targets with attention to detail.
- We love your communication, motivation, and ability to engage at all levels.
- We love your calm under pressure and effective stress management.
- We love your adaptability, flexibility, and proactive approach to driving results.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.
What you will love doing in this role
- Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
- Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
- Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
- Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
- Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
- Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.
Requirements
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.
What you will love doing in this role
- Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
- Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
- Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
- Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
- Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
- Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.
Requirements
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays.
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.
What you will love doing in this role
Drive Operational Efficiencies:
- Plan and execute financial stock takes.
- Ensure showroom processes (inventory, receiving, and frontline) adhere to legal regulations.
- Align showroom merchandise with the current product catalogue.
- Merchandise products according to visual guidelines.
- Manage showroom productivity across all areas to drive sales.
- Develop timely action plans to address and resolve deficiencies.
Stock Management:
- Ensure efficient stock control processes to maintain optimal stock levels.
- Oversee stock taking and counts within the store
Cash Management:
- Implement efficient cash handling procedures (counting, recounting, reconciling discrepancies, making deposits).
- Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
- Reduce cash exposure to prevent robberies and burglaries.
- Track cash flow between POS and the safe.
People Management:
- Provide training on internal controls and educate staff on store risks.
- Offer coaching and guidance to maximize efficiency and ensure compliance.
Reporting:
- Deliver timely reports on the internal control framework and address deficiencies.
- Health and Safety Compliance:
- Ensure adherence to health and safety regulations in the store
Requirements
What you’ll need to do this role
- Grade 12/Matric/NQF 4 - Minimum (Required)
- Min 10 years’ experience in Compliance and Admin Management
What we will love about you
- We love your energy and positive attitude.
- We love your persuasive skills.
- We love your ability to work both independently and as part of a team.
- We love your excellent communication skills.
- We love your strong analytical ability and attention to detail.
- We love your resilience and adaptability to change.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.
What you will love doing in this role
- Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
- Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
- Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
- Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
- Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
- Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.
Requirements
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
go to method of application »
Description
- The ideal candidate will convert showroom visitors into sales through product demonstrations, meeting sales targets, and handling order captures and documentation. You will assess customer needs, understand pricing and offers, and highlight product features. Additionally, you will resolve customer queries and manage payments, refunds, and credits.
What you will love doing in this role
- Enhance customer interactions by providing a positive and engaging sales and service experience, ensuring each customer feels valued and supported.
- Manage the entire customer journey, from account opening to order processing, ensuring a seamless experience from start to finish.
- Utilize comprehensive product knowledge and manage pricing effectively, ensuring customers receive accurate information and the best value.
- Consistently deliver an exceptional customer experience by understanding customer needs and exceeding their expectations.
- Adhere to established quality standards, ensuring all processes and interactions maintain the highest level of service and accuracy.
- Maintain a clean and organized store environment through regular housekeeping, ensuring a pleasant shopping experience for all customers.
- Provide valuable WFS to identify areas for improvement and contribute to continuous enhancement of store processes.
- Oversee stock management by ensuring accurate inventory levels, regular stock checks, and efficient replenishment to meet customer demand.
- Handle all administration and reporting tasks efficiently, ensuring all necessary records are up to date and performance metrics are accurately tracked.
Requirements
What you’ll need to do this role
- Grade 12/Matric (Minimum Required)
- 1 years’ minimum experience in retail
- Must be available to work shifts, weekends and public holidays
- Working in the homewares retail industry would be advantageous
What we will love about you
- We love your energy and positive attitude, bringing enthusiasm to every task.
- We love your persuasive skills, guiding others toward desired outcomes.
- We love your ability to work independently or within a team, adapting seamlessly.
- We love your excellent communication skills, building strong connections with others.
- We love your analytical ability and attention to detail, ensuring accuracy.
- We love your resilience and adaptability, thriving in dynamic situations.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun
Method of Application
Use the link(s) below to apply on company website.
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Gmail
Yahoomail