Fresh Jobs at Human Accent

Purpose of the job:

• To assist the Senior Accountant and Finance Department Supervisor with day-to-day administration.

Qualifications and Experience – not negotiable

• Matric/Grade 12
• Accounting related Qualification NQF4 or above
• Minimum of 5 years commercial accounting experience
• Own reliable transport
• Experience working on QuickBooks or other similar accounting packages

Qualifications and Experience - advantageous

• Experience in the short-term insurance industry would be advantageous.
• Resides in the Upper Highway area.

Knowledge, Skills and Behavioural attributes:

• Be of high moral standing and understand that the level of work involved is highly confidential.
• Have advanced Excel skills,
• Have strong reporting skills,
• Be an analytical thinker with high attention to detail accruement
• Be task driven,
• Able to analyse data to effectively solve problems,

Document Classification: Confidential

• Able to remain focused and think logically in pressurised situations
• Able to work independently with effective time management skills.
• Strong communication skills, both written and verbal
• Ability to meet assigned deadlines.

Other Duties:

• Training folder management
• Oversee time and attendance administration within the department
• Dept order switching management
• Data capture of claims
• Costs and charges processing
• Track MRA and financial distribution
• Manage the Finance Dept. rewards and incentives.
• Control management of the daily Short Term claims workload.
• Audit salvage and recoveries
• Second payment authorisation payments
• Monthly reconciliations
• Coffee shop management
• Assist with company audits/SARS audits
• Assist with various accounting processes.
• Control Petty cash
• Insurance claims payments
• Insurance Top Up requests for 24HR, Woolworths, Massmart, TFG, Vuka, Mr Price, TUG (The Unlimited) and any other as required
   

go to method of application »

Main Purpose of Job

• IT: Maintain a stable, productive, and efficient IT environment. Provide comprehensive IT support to all areas of the business. Successfully lead an IT team on an operational and strategic project level.
• Facilities: Ensure that all building systems, including electrical, plumbing, and HVAC, are functioning optimally. They oversee routine maintenance and address immediate repair needs to maintain a safe and efficient working environment.

Key Performance Areas (Core, essential responsibilities –outputs of the position)
IT:

• Review & provide support on tickets logged
• Monitor server performance
• Manage and maintain Azure environment
• Work with service providers on IT-related projects and queries
• Interact with various IT Service Providers to complete specific required tasks
• Manage outstanding support tasks with IT Service Providers. Make sure all Service Provider Support Tickets get locked by the service provider for follow-up and future audits
• Pastel account management and administration
• Meet on a Monthly basis with key Service Providers to discuss performance and critical issues
• Review SLA contracts with all Service Providers when required and ensure service deliveries within the agreed SLA.
• Manage all business licensing agreements and renewals
• Review all Mimecast and Security reports and make recommendations regarding possible improvements.
• Manage and monitor server performance and health checks
• All IT procurement, including quotations, CAPEX requests, approval and placing of orders
• Interact with various IT Service Providers to complete specific required tasks
• Maintain a stable, productive, efficient IT Environment and Team
• Establish and maintain the highest security standards
• Evaluate all current infrastructure and suggest/implement improvements
• Complete and update the IT Budget as and when required.
• Manage IT expenses and costs within the budget
• Review services provided by service providers to ensure they are efficient, up to date and best practice.
• Conduct IT induction and training on various applications
• Maintaining registers relating to cell phones given to staff members
• Maintain registers relating to IT-related assets given to staff

Facilities:

• Building Maintenance
• Oversee routine maintenance, repairs, and inspections of building systems (e.g., HVAC, plumbing, electrical) to ensure functionality and safety.
• Ensure compliance with health, safety, and environmental regulations

Security

• Source, negotiate, and oversee contracts with service providers for security services
• Conducting gap analysis to ensure any new risks are identified and closed

Vendor and Contract Management

• Source, negotiate, and oversee contracts with service providers for cleaning, security, and other services.
• Ensure timely delivery of contracted services within the agreed SLA

Project Management

• Plan and supervise renovations, refurbishments, repair work, and infrastructure upgrades

Cleaning services

• Responsible for managing outsourced cleaning staff, including daily tasks
• Account management with the service provider in line with SLA

Reception management

• Managing the receptionist and all relevant duties relating to reception.

Generator Management

• Manage SLA with outsourced generator provider.
• Scheduling quarterly inspections and major services

Coffee Machine Management and general cutlery

• Responsible for the upkeep and maintenance of all coffee machines, including cleaning, repairs and services.
• Responsible for ensuring cutlery is checked regularly and that a process is in place for the replacement of broken/stolen items.

HVAC System

• Manage HVAC service provider for monthly minor and major service, including ad hoc repairs and maintenance.

Company Vehicles

• Management of company vehicle license renewals and roadworthiness
• Responsible for all vehicle repairs, services, and maintenance

Outdoor and Garden

• Upkeep and maintenance of general outside area, including garden, irrigation and any building structures (painting, repairs etc.)
• Ensure that all the maintenance equipment is well-maintained and kept safe.

Maintenance of SOP’s

• Updating of SOPs relating to all of the above to ensure high levels of service delivery and safekeeping of company assets.

Minimum Requirements:
EDUCATION

• Certifications such as MCP, MCSE, MCSA, CCNA, CCNP, CISSP, CISM will be preferred
• Azure administration-related certification
• Office 365 administration certification
• Power BI foundation

EXPERIENCE

• 12 years' experience in IT
• 6 years in a Microsoft server infrastructure environment in a senior role

SKILLS/PHYSICAL COMPETENCIES

• Windows Server
• Smartsheet
• Azure Environment
• Sweet Process
• Office 365 Admin Portal

DESIRABLE SKILLS & EXPERIENCE:

• Experience managing employees within an IT environment
• Sound understanding of computer systems, LAN/WAN design, and project implementation
• Managing 3rd party providers and suppliers
• Excellent organisational and leadership skills
• At least 2 years in an Azure environment
• Experience in information technology budget forecast and management

go to method of application »

Main Purpose of Job

• The Medical Trainer will be responsible for developing and delivering scientific, therapeutic area, and product training for internal teams (sales representatives, key account managers, and regional sales coaches) on prescription (Rx) medicines. The role ensures that customer-facing teams are well-equipped with accurate, up-to-date, and compliant medical knowledge to drive effective scientific engagement with healthcare professionals (HCPs).

Key Job Responsibilities
Training Design & Delivery:

• Design, develop, and deliver training programs on disease areas, pharmacology, product knowledge, and competitor landscape for the Rx portfolio.
• Conduct onboarding training for new hires, ensuring rapid integration into medical and compliance standards.
• Organise refresher training and advanced modules based on product lifecycle, market dynamics, and sales needs.
• Use blended learning approaches (classroom, e-learning, workshops, role-plays, case studies).

Scientific & Medical Expertise:

• Provide in-depth knowledge on therapeutic areas relevant to the company’s Rx products (e.g., CNS, CVS, respiratory, oncology, etc.).
• Translate complex clinical data and trial outcomes into practical, field-relevant content.
• Maintain up-to-date knowledge of clinical guidelines, medical literature, and regulatory updates.

Compliance & Ethical Standards

• Ensure all training is aligned with local and international regulations (SAHPRA, FDA, EMA, ICH-GCP).
• Train sales teams on pharmacovigilance (PV) obligations, adverse event reporting, and ethical promotion.
• Act as a role model for compliant medical communication and promotion.

Assessment & Certification:

• Develop knowledge assessments, certification tests, and competency sign-off processes for sales teams.
• Monitor training effectiveness using KPIs, feedback, and field performance outcomes.
• Provide coaching and support for underperforming team members.

Cross-Functional Collaboration

• Work with Marketing, Regulatory, and Sales Leadership to ensure training content supports business strategies.
• Collaborate with Medical Advisors to ensure alignment with latest clinical evidence and positioning.
• Partner with BI/Insights team to adapt training based on competitor activity, market trends, and HCP feedback.

Continuous Improvement:

• Evaluate training programs regularly to ensure relevance and effectiveness.
• Incorporate innovative learning techniques (digital modules, simulations, gamification).
• Benchmark training standards against best practices in pharma medical training.

Minimum Requirements

• Education: Registered Pharmacist (BPharm / MPharm) with active license to practice.

Experience:

• 2–4 years’ experience in the pharmaceutical industry (Medical Affairs, Training, or Scientific roles preferred).
• Experience in Rx therapeutic areas and training delivery is highly desirable.
• Familiarity with Salesforce structures and customer engagement in pharma.

Knowledge:

• Strong understanding of clinical pharmacology, therapeutic guidelines, and drug development.
• Knowledge of compliance codes (SAHPRA, EFPIA, IFPMA, FDA promotional codes).

General Working Conditions

• Office-based.
• Flexibility to work outside of regular office hours, as needed, to accommodate business requirements.
• Own driver’s license and transport.