Fresh Jobs at Intercare Group South Africa

CRITICAL OUTPUTS

• Develop, implement, and maintain procurement policies and procedures.
• Manage the purchasing of capital goods, operational goods, and services in alignment with business needs.
• Source and negotiate contracts for national, regional, and local suppliers, ensuring compliance with preferential procurement standards.
• Develop and maintain a supplier database, qualify suppliers, and negotiate favorable terms.
• Oversee contract drafting, negotiation, administration, and renewals while ensuring competitive pricing.
• Monitor procurement workflows, supplier performance, and adherence to procurement policies.
• Lead the procurement team, ensuring performance management and service excellence.
• Provide accurate procurement reporting, including monthly, quarterly, and annual reports.

REQUIREMENTS

• A relevant tertiary qualification in Supply Chain Management, Business Management, or Procurement.
• Minimum of five years relevant experience in a procurement environment, preferably in the private sector.
• At least two years of experience in a management role.
• Advanced knowledge of contracts and contract law.
• Strong stakeholder management and negotiation skills.
• Procurement experience in the healthcare industry is preferred.
• Knowledge of Procurement Management Systems and preferential procurement practices.

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DUTIES & RESPONSIBILITIES

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.

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CRITICAL OUTPUTS

• Ensure the efficient functioning of the reception, admission and cashier areas.
• Answer all phone calls and assist as required.
• Welcome and direct patients and visitors to requested areas.
• Assist with the completion of admission documentation
• Capture admission information in time and correct
• Ensure that all patients admitted have the required authorisation and/ or made the required payments prior to admission
• Ensure accuracy in taking and allocating of payments
• Assist at other reception arrears as required.

 REQUIREMENTS

• Minimum: Grade 12
• At least 2 years administration experience in a medical facility
• Understanding of medical schemes and admission processes required
• Must be able to use Microsoft Office and have good typing skills.