Fresh Jobs at JD Group

Are you a passionate leader with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We are seeking a candidate who possesses the following qualities:

• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organization.
• Effective and Exceptional Customer Service.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

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Key Responsibilities:

• Handle incoming inquiries from B2B clients via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product information, pricing, and quotes to clients
• Coordinate with internal teams to address customer needs and concerns
• Follow up with clients to ensure satisfaction and build long-term relationships
• Document customer interactions and maintain accurate records in CRM system

Qualifications:

• Minimum of 2 years experience in a customer service role, preferably in a B2B environment
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Proficiency in CRM systems and Microsoft Office Suite
• Ability to work independently and prioritize tasks effectively
• Knowledge of sales processes and understanding of customer needs in a B2B setting

Education:

• High school diploma or equivalent required
• Bachelor's degree preferred

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Key duties

• Identifying potential ISAs
• Onboarding identified ISAs
• Building and maintaining strong relationships
• Providing sales support
• Monitoring and reporting on ISA performance
• Ensuring compliance and proper documentation
• Effective time management

Minimum requirements

• Matriculation (Grade 12)
• Post-matric qualification in Commerce (advantageous)
• Proven experience in partner onboarding, channel development, or business development
• Proficiency in Microsoft Office Suite
• Residing in Polokwane

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Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 – 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

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Description:

• The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
• Deal with customers in a customer centric manner
• Achieve individual targets
• Cellular and credit administration
• Processing transactions and cash ups
• Effective self-management and teamwork
• Security and housekeeping
• Reception / Switchboard

Minimum requirements:

• Matric
• Numeracy skills
• Ability to work with money
• Computer literacy
• Attention to detail
• Interpersonal skills
• Written and communication skills
• Teamwork
• Telephone etiquette
• Target driven
• Customer centricity
• Practical experience in a financial and administration role
• SAP experiences advantageous
• MS Office (Word, Excel)
• Cellular and credit vetting experience
• Knowledge of relevant Company policies, practices, processes and systems
• Conscientious
• Integrity
• Customer centric
• Fraud detection
• Target driven

go to method of application »

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

go to method of application »

Key duties:

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements:

Qualification:

• Matric certificate
• Retail Management/Business Diploma advantageous

go to method of application »

Minimum requirements:

• Matric, COMPTIA A Certified (Essentials and Core); Valid Driver’s License; (N advantageous)
• Selling skills and ability to close a sale
• Interpersonal skills
• Verbal and written communication
• External and internal networking
• Communication
• Trouble shooting
• Stress Management
• Conflict Management
• Technical knowledge of IT hardware components and repair thereof
• Technical knowledge and experience of software installations
• Networking systems knowledge advantageous
• Excellent MS Office skills
• Knowledge of Incredible Connection and JD Group policies, practices, processes and systems
• Sound understanding of IC company vision & objectives
• Thorough understanding of IC branch structure and networks
• Thorough understanding of relevant processes and work systems
• Target driven
• Self management
• Integrity & Values
• Attention to detail
• Personal development
• Customer centricity
• Personal resilience

go to method of application »

Are you a passionate leader with the following qualifications and experience?

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We are seeking a candidate who possesses the following qualities:

• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organization.
• Effective and Exceptional Customer Service.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

go to method of application »

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade 12
• Management experience of 3-5 years 
• Retail Management/Business Diploma advantageous