Fresh Jobs at Momentum Metropolitan Holdings Limited

Role Purpose    

•  Assess and process medical aid claims as per Claims procedures.

Requirements    

• Matric
• Computer literate.
• Comprehensive knowledge of all aspects of medical aid assessing is essential.
• Working on the Oracle platform is an advantage.
• A minimum of 2 - 3 years' experience as a claims assessor is an advantage.
• Industry knowledge (BHF; Tariff Guide; SAMA, ICD10 codes) is an advantage

Duties & Responsibilities    

• Accurately capture and process all incoming medical aid claims (paper, EDI, real time, workflow)with in agreed time frames.
• Able to assist cross functionally in the claims department.
• Processing of claims according to predetermined standards and business processes on the Oracle platform.
• Ensure that claims validation is performed in accordance with legislation and scheme rules.
• Quality control to ensure error rate is minimised.
• Work on KRIS reports/departmental reports.
• Pay claims correctly the first time and on time to members or service providers there by reducing repeat queries and escalations.

Competencies    

• Attention to detail and accuracy
• Problem solving ability
• Ability to function effectively within a team.
• Ability to work under pressure.
• Consistently works to meet expectations.
• Resolves client problems within his or her job scope.
• Is engaged and demonstrates energy in the execution of tasks.
• Accepts accountability for own mistakes and ensures corrective action is taken.

Deadline:14th October,2025

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Role Purpose    

• Conduct analysis of business needs to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet business objectives. You are responsible for working with multiple stakeholder groups across the organization to identify, investigate and analyze challenges faced by the enterprise. The Business Analyst will synthesize the business requirements, which will in turn inform the solution design.

Requirements    

• 5+ years' experience of deep practical experience in a business analyst role with repeated practice performing business analysis in a variety of    complex situations.
• Relevant degree (essential)
• Insurance industry knowledge (essential)
• Experience and sound knowledge of Agile methodologies and continuous delivery models
• IIBA certification preferred

Duties & Responsibilities    

• Identifying, investigating, and analyzing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
• Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
• Accountable for eliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
• Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
• Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
• Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business. Investigating and analyzing alternative solutions and propose the best approach to meet a business needs.
• Developing solutions that encompass the entire system (people, process and technology).
• Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
• Documenting the impact and interactions of business process and requirements to support system design and development.
• Contributing to the successful implementation of projects in order to achieve the business outcome.
• Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.. Participate in user acceptance testing and guide users to ensure that the designed solution ultimately meets business requirements.
• Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
• Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
• Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.

Competencies    

• Customer/ Stakeholder management
• Business Acumen
• Drive for Results
• Leads Change and Innovation
• Reporting and Interpretation
• Collaboration
• Strong communication
• Impact and Influence
• Self-Awareness and Insight
• Diversity and Inclusiveness
• Institutional Process Analysis & Redesign

Deadline:14th October,2025

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Role Purpose    

• To provide an effective service to clients by managing a portfolio of clients, facilitating trustee and advisory body meetings and providing advice on institutional investment-related matters. Will assist the Principal and Senior Consultant with the day-to-day activities required to manage a portfolio of clients where not the lead consultant. Will also be the lead consultant on a portfolio of own smaller clients with oversight from a Principal or Senior Consultant.

Requirements    

• Relevant Bachelor’s Degree or equivalent
• Regulatory Exam (RE5)
• FAIS accredited
• 3-5 years’ consulting experience within the investment consulting environment
• Knowledge of the investment industry
• Comprehensive knowledge of investments and economics
• Comprehensive knowledge of asset manager environment

Duties & Responsibilities    

 STRATEGY:

• Assesses clients in client base and determine areas of growth and opportunity.
• Introduce other areas of the business to clients to promote alternative solutions in line with client requirements.
• Work with head of Asset Consulting to determine opportunities in the client base and broader industry opportunity.
• Support all current areas of MMH business in the client-base (ensuring always in the best interests of the client).

PROVIDE ADVICE AND ANALYSIS SUPPORT TO CLIENT AND / OR PRINCIPAL / SENIOR CONSULTANT:

• Build and maintain effective relationships with internal and external clients.
• Take ownership of all queries and ensure that they are resolved timeously and effectively.
• Build a network of relationships with service providers in order to ensure effective service delivery to clients.
• Provide a consistent service delivery to ensure client retention and satisfaction.
• Assist with client invoicing to ensuring that they are accurately calculated and allocated to clients.
• Check the retainer income invoicing of stand-alone funds and any other ad-hoc services invoice excluded in the retainer.
• Prepare all agendas, minutes and file notes for client meetings ensuring quality and accurate reporting.
• Follow up on action items from client meetings ensuring that they are executed within agreed timelines.
• Assist in the onboarding of new clients, ensuring efficiency and that everything is processed within agreed timelines.
• Draft investment performance reports where necessary.

ENGAGE WITH CLIENTS IN A CLIENT CENTRIC MANNER:

• Where relevant, take ownership of the client and manage the entire client relationship (relational and technical) insofar as asset consulting functions are concerned.
• Provide accurate, current advice and information regarding solutions to all clients/stakeholder.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Develop and implement initiatives to improve and enhance the client experience.
• Make recommendations to improve client service and fair treatment of clients and their employees within area of responsibility.
• Ensure implementation, tracking and measurement of all client deliverables in line with SLA.
• Ensure client retention by ensuring successful service delivery.
• Ensure accurate reports and documentation is provided to the clients as per agreement.
• In the execution of the CVP, look for new business opportunities and or cross-selling opportunities.

SELF-MANAGEMENT AND TEAMWORK:

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Provide support, guidance, and mentorship to any other junior / assistant consultants.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

MANAGE BUDGET AND IMPLEMENT SOUND FINANCIALCONTROLS:

• Ensure client fees are commensurate with the work being performed.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Take responsibility for managing both reputational and financial risk as a result of interactions with both internal and external clients.
• Take responsibility for ensuring clients are profitable.
• Take responsibility for ensuring client fees are increased as per SLA, where relevant.

Competencies    

• Influencing
• Sense of urgency
• Analytical thinking
• Planning and organising
• Interpersonal Relationships
• Presentation and facilitation skills

Deadline:14th October,2025

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Role Purpose    

• To lead Momentum Corporate’s digital technology transformation, innovation, AI Strategy & adoption, and embed digital nativity across the organization. This is a technical and delivery focused role pivotal in shaping the future of the business through strategic technology leadership to help Momentum Corporate achieve the strategic ambition of being a digital business.

Requirements    

• Post graduate qualifications in Business, Information Technology, Computer Science or related field.
• 8-10 years of IT experience in technical roles (Software Engineering, Data Analytics, Digital Transformation)
• At least 5 years experience managing a team
• 3 – 5 years of experience in an insurance or financial industry environment with experience in employee benefits as an added advantage.
• Certifications that demonstrate expertise in Digital Transformation, innovation, technology, and architecture are a plus.
• Certifications in Architecture, AI/Machine Learning or Data Science.
• Sound knowledge of business systems and product management.
• Good understanding of agile, scrum and SAFe deployment.

Duties & Responsibilities    
Strategic Development & Technology Implementation

• Develop and execute a forward-looking digital technology strategy aligned with business objectives.
• Develop and implement digital technology strategies and roadmaps.
• Ensure integration of digital initiatives into strategic planning and execution.
• Lead the design and implementation of new digital technologies, systems, and processes (e.g., cloud computing, AI, ML, automation).
• Oversee delivery of digital systems and change management initiatives.
• Oversee solution prototyping and proof of concept (POC) development to validate innovative ideas and technologies.

AI Strategy & Adoption

• Develop a comprehensive AI strategy and roadmap.
• Identify high-impact AI use cases to enhance productivity, automate tasks, or improve customer service.
• Oversee the deployment and integration of AI models into existing products and systems.
• Promote AI adoption across the organization and cultivate an innovative culture.
• Monitor and evaluate the performance of deployed AI models and ensure they deliver measurable results.
• Stay informed about AI advancements and market trends.
• Sound knowledge and experience of AI and GenAI concepts including but not limited to LLM, prompt engineering etc.
• Embedding AI models into software products, fine-tuning them for domain-specific use cases, and implementing efficient inference strategies.

Process Optimization & Change Management

• Develop and implement solutions to digitize services, optimize operations, and improve efficiency.
• Re-evaluate and redesign existing business processes to improve efficiency, productivity, and customer experience through digitalization.
• Lead change management in partnership with Human Capital and other stakeholders.
• Champion digital adoption across business units.

Data Strategy & Analytics

Drive data strategy and analytics to inform decision-making and improve digital maturity.

Use data to monitor the performance of digital initiatives, assess their impact, and make informed decisions for improvements.

Define and monitor KPIs to measure transformation success and ROI.

Develop metrics and key performance indicators (KPIs) to measure the success and effectiveness of digital initiatives.

Governance, Risk & Compliance

• Implement digital governance frameworks including data security and regulatory compliance.
• Establish AI governance frameworks to ensure safe, ethical, and responsible AI use.
• Define ethical principles for AI, addressing concerns like bias and safety.
• Implement operational controls and accountability for the AI lifecycle.
• Identify and mitigate potential risks associated with digital projects.
• Ensure that digital projects comply with data protection regulations and cybersecurity best practices.

People, Culture & Innovation

• Foster a culture of innovation through emerging technologies and digital ecosystems.
• Foster an organisational culture of innovation to encourage exploration and development of new ideas, products, services, and business models.
• Identify and develop AI talent within the organization.
• Drive communication and training efforts to build AI skills and knowledge.
• Ensure leadership buy-in and foster collaboration between business and IT teams.
• Partner with product, operations, finance, and IT teams to align transformation efforts.
• Coordinate rollout of AI tools, analytics dashboards, and digital engagement platforms.

 Knowledge         

• Awareness of current and emerging technologies (e.g., cloud computing, artificial intelligence, IoT) and their potential impact on the organization
• Understanding of digital transformation initiatives and how to integrate new technologies into existing business processes
• Understanding of cybersecurity principles, practices, and regulations to protect organizational data and systems
• Knowledge and experience of software engineering.
• Extensive knowledge of project management methodologies, including Agile and Waterfall
• Strong grasp of IT governance, risk management and compliance
• Proficiency in project management principles and tools to oversee IT initiatives from conception to completion

Competencies    

• Making Decisions
• Empowering Individuals
• Managing Tasks
• Generating Ideas
• Interacting with People
• Directing People
• Providing Insights
• Taking Action

Deadline:21st October,2025