Fresh Jobs at Nedbank

Job Purpose

To facilitate and integrate alignment to Nedbank Human Resources processes; practices and provides advice and services to optimise Human Capital within Nedbank by operating as a strategic business partner.

Job Responsibilities

Young Talent

• Pipeline building for the future
• Address transformation challenges
• Young Talent recruitment and formalised programme
• Rotating across GT – broad GT skills – doing meaningful learning (not skivvy work)
• Long term return on investment (GT Divisions appoint from this pool for meaningful roles
• Proper profiling of roles and EVP to retain this talent

Skills transfer - Retirees

• Addressing the Retirees challenge
• Robust strategy and operationalisation of skills transfer between retirees and identified successors
• Drive HRBPs to facilitate this process in their businesses
• Monitor quarterly progress of action plans and assist HRBPs to address challenges experienced by the business
• Measure the success of this process – less to no retirees to be offered contracts
• Identified successors are skilled and business has the confidence to appoint them into these roles.

Transformation

• Design and execute on GT’s transformation plans as per Group’s guidelines.

Leadership Development Programme

• Identify challenges with transition from Management to Senior Management
• Identify Hi-Pos from Middle Management
• Formalised development programme
• Pool to select from for Senior Management roles
• Address transformation challenges at Senior Management level

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Honours HR related degree

Essential Certifications

• SABPP registration preferred, IPM registration preferred

Minimum Experience Level

• 3 - 5 years experience in HR generalist consulting role

Technical / Professional Knowledge

• Business metrics applied to the HR function
• Employee engagement methodologies
• Employment Equity / DTI plans/labour legislation
• Human Resources systems
• Principles of project management
• Remuneration policies and principles
• Company policies and procedures
• Company vision and strategy
• Forecasting HR needs
• Job analysis and profiling approaches
• Mediation and conflict management processes to use between managers and employees

Behavioural Competencies

• Building Partnerships
• Earning Trust
• Decision Making
• Facilitating Change
• Resolving Conflict
• Business Acumen
• Sales Persuasion
• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose
To design and maintain optimal data models/structures at both an enterprise and system / application level that meet the business and architectural objectives of the organisation.  To create structures that enable data to be persisted in a structured way to enable the value of the data to be unlocked.  To create appropriate data and class structures that enable the flow of data between providers and consumers.

Job Responsibilities

• Design data models that meet the business requirements and align to the agreed architecture framework.
• Ensure data modelling deliverables are delivered according to project plan and budget to meet commitment to stakeholders.
• Ensure all data modelling activities and deliverables are aligned to the development methodology and to the data modelling principles and standards
• Apply the Nedbank approved tooling to create the data modelling deliverables.
• Adopt the Enterprise Data Model (which is based on the IFW) as a standard for data model designs to leverage best practice and fast track data modelling efforts.
• Translate business requirements into data requirements.
• Analyse and profile the source data to understand data quality issues , relationships, patterns and rules in the data.
• Structure data requirements into logical data constructs based on the Enterprise Data Model, including ERD models, dimensional models to ensure optimal implementation.
• Compile Source to Target Mapping Specifications including the appropriate Transformation Rules
• Identifying definitive or authoritative source of data ; analysing source data; and identifying gaps to target structures
• Enable physical implementation of the data structure by generating the first cut physical data model from the logical data model.
• Facilitate dataflow understanding by collating dataflow diagrams outlining the flow of data across systems and interfaces.
• Reduce non value adding work by identifying opportunity for re-use of the Enterprise Data Model
• Maintain up to date knowledge of latest developments in the Data Modelling domain,  including reading; continuous professional development courses; seminars and conferences.
• Contribute to the creation of a comprehensive governed framework by working with the data modelling CoE and contributing towards defining the data modelling standards.
• Advise stakeholders on application of data modelling practices through consultation.
• Perform peer review on work performed by other team members
• Identify opportunities to improve or enhance processes
• Provide Overall Data Management Guidance and alignment to Nedbank's Data Management framework and standards
• Seek opportunities to improve business processes, models and systems though agile thinking.
• Support the achievement of the  business strategy, objectives and values
• Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce , Bachelor of Science: Information Systems / Computer Science
• Essential Certifications

TOGAF
Minimum Experience Level

• 3-5 years and/or relevant industry experience as well as experience in the Data Modelling discipline.
• Able to demonstrate practical experience in , OO modelling experience also an advantage
• Exprience using Infosphere Data Architect or any other Data Modelling Tool
• Experience with industry models such as IFW BFMDW
• Broad understanding of Data Management (DMBOK), systems development lifecycle methodologies and IT Architecture
• Relevant regulatory knowledge, and understanding of banking and financial services
• Experience in NOSql and other forms of database modelling advantageous

Technical / Professional Knowledge

• Data analysis
• Data Analysis and Interpretation
• Data Warehousing
• Data and Business analysis
• Data base Administration (DBA) Principles and Admin Concepts
• Data base administration
• Data modelling tool
• Database Knowledge
• SQL
• Problem solving skills

Behavioural Competencies

• Communication
• Decision Making
• Initiating Action
• Work Standards
• Technical/Professional Knowledge and Skills

go to method of application »

Job Purpose

We are looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The core purpose of this role is to build engagement, trust and long-lasting relationships with investors and financial planners through the delivery of exceptional service experiences.

Job Responsibilities

• Provide client services to investors via various communication channels.
• Providing technical support in terms of Collective Investment Schemes and retirement products.
• Adhere to the daily schedule to ensure that targets are met by following the work plan.
• Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
• Escalate all unresolved queries to management by logging the case on the system.
• Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
• Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
• Understand the nature of the client's query by reiterating the key points raised by the client.
• Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

Minimum Experience Level

• 2-3 years working experience as a Client Services Consultant within the Asset Management industry.
• Experience with Investments/Pension Funds/Retirement Fund in an Asset Management Business
• A sound technical understanding of Collective Investment Schemes and Retirement product

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Behavioural Competencies

• Building Customer Loyalty
• Communication
• Technical/Professional Knowledge and Skills
• Managing Work
• Adaptability
• Quality Orientation

Technical / Professional Knowledge

• Administrative procedures and systems
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls