Fresh Jobs at Pedros Flame Grilled Chicken

Job Description

DUTIES AND RESPONSIBILITIES:

• Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
• Financial reporting: Collate, prepare and interpret reports
• Review the accounts payable, and accounts receivable records
• Inventory valuation and verification of count sheets
• Ensuring tax compliance and compliance with statutory regulations
• Audit process and ensuring financial statements are completed
• Managing budgets and variance analysis
• Implement internal controls and SOP’s
• Liaising with the operations team
• Strong attention to detail and accuracy
• Have effective time management, problem solving and decision-making abilities
• Be able to present and communicate in both written and verbal forms

REQUIREMENTS: 

• Tertiary Qualification- Degree or Diploma in Finance or Accounting
• Full MS Office
• Sage 50/ Sage 200 or similar system
• 3 Years’ experience in a bookkeeping role including proven experience in the preparation of management accounts
• Sound understanding of accounting concepts and a hands-on approach
• Previous experience in the FMCG, Fast Food or Retail sectors
• Ability to communicate effectively across all levels of the organisation
• Must have strong attention to detail and a proven track record

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Job Description

• We are currently recruiting for our high-performing and busy Pedros store in Marine Parade Durban. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills 

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Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

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​​​​​​Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays

go to method of application »

Purpose

• Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.

Key Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Competencies Required

• Numerical accuracy
• Customer service orientation
• Communication skills
• Integrity and honesty
• Attention to detail
• Stress tolerance
• Sales orientation
• Problem-solving ability

Requirements

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

Closing Date 30 April 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills

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Purpose

• Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.

Key Responsibilities

• Greet customers warmly and create a positive first impression
• Take customer orders accurately (in person, drive-thru, or online pickups)
• Present food and drinks neatly, correctly, and on time
• Ensure orders match receipts and special requests
• Maintain cleanliness of the counter, dining area, and presentation stations
• Follow food safety, hygiene, and company standards at all times
• Work closely with kitchen staff to ensure smooth order flow
• Resolve minor customer concerns politely and escalate when necessary
• Restock items such as cups, lids, sauces, and napkins

Competencies

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to work in a fast-paced environment
• Time management and multitasking
• Teamwork and cooperation
• Basic cash-handling and POS skills
• Problem-solving and adaptability
• Good personal hygiene and professionalism

Requirements

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

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​​​​​​Purpose

• Deliver high-quality dine-in service and ensure a positive customer experience.

DUTIES AND RESPONSIBILITIES:

• The Chicken Prepper is responsible for preparing, marinating, and breading chicken according to standards and procedures. This role ensures that all chicken products meet quality, hygiene, and food safety requirements while supporting smooth kitchen operations.

Duties & Responsibilities

• Prepare, clean, cut, and portion chicken according to specifications.
• Marinate, season, and bread chicken following recipe and procedures.
• Maintain the highest standards of hygiene and food safety when handling raw chicken.
• Check chicken for freshness and quality before preparation.
• Rotate stock using FIFO (First In, First Out) to ensure freshness and reduce waste.
• Store raw chicken safely at correct temperatures.
• Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
• Support kitchen operations by assisting cooks and other team members during busy periods.
• Follow operational standards, policies, and health and safety regulations.
• Report stock shortages, equipment issues, or food safety concerns to the supervisor/manager.

Desired Experience & Qualification

• Previous experience in food preparation or kitchen work (advantageous).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays.

Requirements

• Previous experience in food preparation or kitchen work (advantageous but not essential).
• Ability to follow recipes and standard operating procedures consistently.
• Strong attention to detail and commitment to food safety.
• Good teamwork and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to work flexible shifts, including weekends and holidays

Closing Date 30 April 2026

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Job Description

• A Warehouse Supervisor is responsible for the efficient operations of the warehouse. The role is to manage the receipt, storage, and distribution of goods while ensuring compliance with safety, quality, and productivity standards. The supervisor will lead staff and need to maintain accurate records.

Duties and Responsibilities:

• Oversee day-to-day warehouse operations, including the receipt, storage, and distribution of goods.
• Ensure proper handling and storage of products to prevent damage and maintain product quality.
• Implement inventory management processes, including stock tracking, cycle counts, and reconciliation.
• Maintain accurate records of stock levels, stock movements, and inventory adjustments.

​​​​​​​Requirements:

• Matric
• Tertiary qualification in supply chain management or logistics
• A minimum of 3 years of proven experience in warehouse management or a supervisory role within a warehouse setting
• FIFO and FEFO understanding

Closing Date 17 March 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills

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ROLE PURPOSE

• The Operations Manager is responsible for implementing and maintaining the Operations Management System across all allocated stores. The role focuses on driving sustainable profitability, operational excellence, brand compliance, and people development, while ensuring all Standard Operating Procedures (SOPs), food safety standards, and service benchmarks are consistently achieved.

KEY RESPONSIBILITIES

Operational Performance & Profitability

• Manage and support all operational issues across allocated stores.
• Drive turnover growth, customer count growth, gross profit, and profitability performance in line with benchmarks.
• Ensure effective cost control, including food cost, labour, and operational expenses.
• Monitor and improve service efficiency including all performance-based metrics.

SOP, Quality & Compliance

• Ensure Food Quality always remains the primary focus.
• Ensure strict adherence to all SOPs, policies, and operational standards.
• Maintain brand audit, food safety audit, and mystery shopper scores above required minimum benchmarks.
• Ensure food safety compliance, hygiene standards, equipment servicing, and corrective actions are consistently implemented.
• Monitor and action audit outcomes, compliance risks, and operational gaps.

People Management & Leadership

• Plan, organise, lead, and control store management and teams to meet or exceed performance targets.
• Coach, mentor, and develop Store Managers and teams to improve performance and capability.
• Drive engagement, reduce voluntary staff and management turnover, and build high-performing teams.
• Ensure training, onboarding, and performance management processes are executed effectively.

Customer Experience & Brand Standards

• Ensure high levels of customer satisfaction across all channels.
• Monitor customer complaints, ensure timely resolution, and implement corrective actions.
• Drive positive digital ratings, QR survey participation, and Net Promoter Score performance as well as all Customer experience metrics.
• Uphold and reinforce Pedros’ leadership principles, values, High performance and customer obsession culture.

Reporting, Administration & Communication

• Prepare, analyse and review weekly and monthly operational reports.
• Ensure accurate reporting on KPIs, audits, financial performance, and action plans.
• Maintain effective communication with stores, management, and support teams.
• Support execution of marketing plans, promotions, and operational initiatives.

KEY PERFORMANCE INDICATORS (KPIs)

The Operations Manager will be measured against, but not limited to:

• Like-on-like turnover and customer growth
• EBITDA and gross profit % targets
• Brand audit, food safety audit, and mystery shopper scores
• Service speed (SOS, drive-thru, delivery metrics)
• Customer complaints ratio and digital ratings
• Staff and management turnover rates
• Delivery aggregator uptime and performance

QUALIFICATIONS & EXPERIENCE

• Qualification in Operations, Marketing, Business Development, or Business Administration
• Franchise and/or Corporate Store experience
• GAAP / Micros system experience
• Minimum 2 years’ experience as a multi store operator or similar role
• Proven experience managing multi-site operations in a high-volume environment

TECHNICAL & BEHAVIOURAL COMPETENCIES

Technical Skills

• Strong operational and financial acumen
• Ability to manage quality control and SOP compliance
• Proven ability to achieve sales, GP%, and profitability targets
• Advanced MS Office skills
• Strong reporting and analytical capability

Behavioural Skills

• Excellent communication and interpersonal skills
• Strong leadership and people management ability
• High Emotional understanding (EQ)
• Ability to work under pressure and manage multiple priorities
• High attention to detail
• Ability to work autonomously and collaboratively
• Strong problem-solving and decision-making skills

ADDITIONAL REQUIREMENTS

• Valid driver’s licence
• Own vehicle (preferred)
• Willingness to travel regularly within the region
• Availability to support operational requirements outside standard hours when required

Closing Date 27 February 2026

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Job Description

DUTIES AND RESPONSIBILITIES:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations
• Ensure daily opening and closing procedures are conducted at the store
• Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
• Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
• People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
• Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
• Performance evaluation of staff

REQUIREMENTS: 

• Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
• GAAP experience and knowledge - Advantageous
• Management skills
• Organizational skills
• Customer service and good verbal communication skills
• Problem-solving skills