Fresh Jobs at Rentokil Initial South Africa

RINCIPAL DUTIES & RESPONSIBILITIES:

Digital Marketing Performance Analysis:

• Monitor, analyse, and report on the performance of all digital marketing campaigns across various channels (e.g., SEO, PPC, Social Media, Email, Display, Affiliates).
• Identify key trends, opportunities, and issues from performance data, providing actionable recommendations for optimisation.
• Develop and maintain comprehensive dashboards and reports to track KPIs and present findings to stakeholders.
• Conduct in-depth audience segmentation analysis to inform targeted marketing strategies.
• Perform A/B testing and multivariate testing on campaigns and landing pages to improve conversion rates.
• Analyse website traffic patterns, user journeys, and conversion funnels using tools like Google Analytics.
• Work closely with channel managers to interpret data and translate insights into practical campaign adjustments.

Adobe Campaign Email Workflow Development:

• Design, build, and deploy complex, multi-stage email marketing workflows within Adobe Campaign.
• Configure and manage customer segmentation within Adobe Campaign to ensure highly targeted email sends.
• Develop and execute A/B tests within email campaigns to optimise subject lines, content, send times, and calls-to-action.
• Monitor email campaign performance metrics (open rates, click-through rates, conversion rates, unsubscribe rates) and provide detailed analysis and recommendations for improvement.
• Troubleshoot and resolve any issues related to email campaign delivery or data integration within Adobe Campaign.
• Ensure compliance with POPIA and other relevant data privacy regulations in all email marketing activities.
• Collaborate with content creators and designers to ensure email assets are correctly integrated into workflows.

KPI Reporting & Insights:

• Own the collation, analysis, and presentation of the digital sections of the monthly marketing KPI deck.
• Ensure accuracy and consistency of data across all digital marketing reports.
• Present clear, concise, and actionable insights to marketing leadership and wider business teams.
• Develop bespoke reports and ad-hoc analysis as required to support business objectives.
• Stay up-to-date with industry trends, best practices, and new technologies in digital marketing analytics and marketing automation.

Rhythmyx CMS Support and Build:

• Using the content briefs to support the page build alongside the Marketing Specialist within the CMS Rhythmyx. 
• Support the Marketing Specialist to update and improve content using content briefs - as and when necessary.

SKILLS and COMPETENCIES:

• Proven experience (typically 2-4 years) in a Digital Marketing Analyst, Marketing Analyst, or similar data-driven role.
• Demonstrable hands-on experience designing and building email marketing workflows and segmentation (preferably within Adobe Campaign).
• Strong proficiency in web analytics platforms, particularly Google Analytics 4 (GA4).
• Experience with other digital marketing analytics tools (e.g., Google Search Console, SEMrush, Ahrefs, social media analytics platforms).
• Excellent analytical skills with the ability to interpret complex data, identify trends, and draw meaningful conclusions.
• Proficient in Excel/Google Sheets and PowerPoint/Google Slides for data manipulation, analysis, and professional reporting/presentations.
• Familiarity with A/B testing methodologies and tools.
• Understanding of key digital marketing channels and their associated metrics (SEO, PPC, Social Media, Email).
• Strong communication and presentation skills, with the ability to explain complex data to non-technical stakeholders.
• Proactive, self-motivated, and able to work independently as well as part of a team.
• Familiarity with POPIA and data privacy best practices.

Desirable (but not essential):

• Experience with other marketing automation platforms.
• Familiarity with Email Deliverability requirements.
• SQL skills for data extraction and analysis.
• Experience with data visualisation tools (e.g., Google Data Studio/Looker Studio, Tableau, Power BI).
• Understanding of attribution models.

QUALIFICATIONS and  EXPERIENCE

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Description

An opportunity for a newly qualified graduate to allow:

• A professional learning experience to build Rentokil Initial technical, operational, product and sales knowledge, exposure, skills and experience in a practical work environment. 
• The Intern is afforded the opportunity for career exploration and development through an accredited Learnership and internal RISA Sales Methodology and on the job technical operational and sales training. 
• The intern supports and assists in growing the company portfolio and promote and sell our products, services and solutions to our existing client base while also sourcing potential new customers by identifying lead and business development opportunities

Requirements

• Recent Graduate - Biodiversity , Life Sciences or Sales related field of study is preferred 
• Drivers Licence - essential with good ability to drive a vehicle
• Computer literate 
• No previous sales experience required - a passion for sales is essential
• Excellent communication skills
• Ability to identify and qualify customers
• Ability to develop strong and mutually beneficial customer relationships
• Determination and motivation to achieve new business targets
• Strong organisation skills to manage a sales territory effectively
• IT Literate
• Ability to perform well under pressure
• Ability to establish first contact with potential customers
• Good planning skills
• Numerical and literacy skills
• Good administrative skills
• Problem solving skills/solution driven
• Uses the sales tools in line with the agreed sales process to maintain and develop a sales pipeline and customer information.
• Gain on the job operational technical knowledge to build expertise in RI services and products 
• Increase conversion of sales against marketing driven campaigns and provide feedback on results.
• Achieve Predetermined Sales targets 
• Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures                                                           
• Locate potential business through research,  prospecting, tele-canvassing and cold calling
• Attend to phone enquiries and leads from colleagues
• Conduct sales calls and presentations to new or existing customers. 
• Undertake needs analysis by conducting thorough survey of client premises
• Complete site risk assessments for every client proposal 
• Report all findings back to the client by presenting a proposal, which includes a pricing structure, that describes the benefits of using our services.
• Approach the client portfolio for annual price adjustments
• Maintain and improve the client retention target rate by building and maintaining professional client relationships
• Focus on building relationships with clients
• Drive client retention especially clients in their 1st year of their agreement
• Increase the client portfolio by identifying cross and up selling opportunities  

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KEY WORK OUTPUTS and ACCOUNTABILITIES

• Ensuring delivery of constantly high quality of service 
• Taking responsibility for your team
• Ensuring allocated work is completed daily
• Communicating with clients and with all levels in the organisation
• Ensuring protection of the Company image and reputation
• Securing and protecting company assets
• Passing on leads to sales consultants 
• Completion of all relevant documentation
• Planning and coordinating all services with service planners

QUALIFICATIONS and  EXPERIENCE

• Ability to identify customer needs and solutions
• Should display professional attitude
• Must be presentable
• Highly developed communication skills (Written/Verbal/Non-verbal)
• Requires good time management skills to efficiently and effectively perform daily duties
• Good physical health

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KEY WORK OUTPUTS and ACCOUNTABILITIES

• Close and formalize deals between RI and customers with appropriate commercial arrangements.
• Uses the sales tools in line with the agreed sales process to maintain and develop a sales pipeline and customer information.
• Increase conversion of sales against marketing driven campaigns and provide feedback on results.
• To demonstrate ethical sales behaviour at all times, respecting the diversity of all colleagues/customers
• Achieve Predetermined Sales targets including achieving contract and  jobbing targets and opportunities 
• Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures                                                           
• Locate potential business through research,  prospecting, tele-canvassing and cold calling
• Attend to phone enquiries and leads from colleagues
• Conduct sales calls and presentations to new or existing customers. 
• Undertake needs analysis by conducting thorough survey of client premises
• Complete site risk assessments for every client proposal 
• Report all findings back to the client by presenting a proposal, which includes a pricing structure, that describes the benefits of using our services.
• Endeavor to gain the client’s acceptance and obtain authorization on a new service agreement.
• Approach the client portfolio for annual price adjustments
• Maintain and improve the client retention target rate by building and maintaining professional client relationships
• Focus on building relationships with clients
• Responsible for client retention especially clients in their 1st year of their agreement
• Increase the client portfolio by identifying cross and up selling opportunities

QUALIFICATIONS and  EXPERIENCE

• Matric 
• Recent Graduate - sales related field of study is preferred 
• Drivers License - essential 
• Computer literate 
• No previous sales experience required - a passion for sales is essential

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KEY WORK OUTPUTS & ACCOUNTABILITIES

• Providing quality pest control/management service
• Achieving standards of productivity as set by the company
• Retention of existing clients
• Complying with the Rentokil Codes of Practice: Rules of conduct.
• Compile necessary documentation for client and office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations
• Ensure equipment is maintained and clean at all times
• Carry an adequate range of pesticides and equipment, necessary to delivery service
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met

QUALIFICATIONS and EXPERIENCE

• Matric or equivalent certificate
• Knowledge of competitors and competitor activity
• Fully qualified (NCPC) or PMA/PCSIB and registered with Department of Agriculture (P-Number)
• Previous pest control experience
• H&S Knowledge and experience
• HACCP Experience and Knowledge