Fresh Jobs at Senwes

PURPOSE OF THE JOB:

• To ensure that all interactions between administration, employees, customers and external service providers run smoothly and professionally, while providing efficient reception and administrative support to the organisation.

DATA CAPTURING:

Core Tasks:

• Compile and capture data relating to manufacturing processes.
• Allocate job cards accurately.
• Assist with ad hoc data requests.
• Investigate and compile relevant market data, including competitive advantages.

PERSONNEL ADMINISTRATION:

Core Tasks:

• Maintain and capture the leave register.
• Handle the submission and filing of sick notes.
• Communicate labour-related issues and matters with the HR Business Partner.
• Assist with queries relating to Injuries on Duty (IOD).
• Capture overtime sheets accurately and timeously.
• Distribute payslips and attend to payslip queries.
• Maintain attendance registers for staff.

TRAVEL ADMINISTRATION:

Core Tasks:

• Assist with route planning for drivers in relation to accommodation and deliveries.
• Coordinate drivers’ schedules for customer deliveries and repairs.
• Arrange general accommodation and flight bookings.
• Ensure timely payment for accommodation and related travel expenses.
• Liaise with service providers regarding accommodation and customer schedules.

VEHICLE ADMINISTRATION:

Core Tasks:

• Renew vehicle licences annually.
• Coordinate bi-annual roadworthiness testing for heavy vehicles and trucks.
• Liaise with the insurance company regarding claims.
• Maintain and monitor vehicle logbooks per driver/vehicle.
• Control and issue vehicle keys responsibly.
• Monitor the validity of drivers’ licences.
• Coordinate the Professional Driving Permit (PDP) application and renewal process 

GENERAL ADMINISTRATION:

Core Tasks:

• File and maintain organisational documents.
• Order and monitor general office stationery.
• Handle administration relating to purchases.
• Manage petty cash responsibly.
• Assist with the placement of adverts.

FULFIL RECEPTION FUNCTION:

Core Tasks:

Telephone Management

• Handle all incoming and outgoing telephone calls professionally.
• Direct external calls to the appropriate staff or department and provide information as required.
• Capture details of prospective customers.
• Manage internal telephone calls, including transferring to external numbers and providing information.

Reception Duties

• Welcome and receive customers in a friendly and courteous manner.
• Portray a professional image of Staalmeester at all times.
• Identify the purpose of customer visits and refer them to the appropriate staff member.
• Follow up with customers waiting for service to ensure prompt assistance.
• Handle difficult or aggressive customers in a professional and calm manner.

Requirements
JOB REQUIREMENTS

• Qualifications: National Senior Certificate
• Requirements: At least 2 years relevant experience in a admin environment.

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PURPOSE OF THE JOB:

• To provide effective and efficient spare parts sales services to customers while ensuring excellent customer satisfaction and operational efficiency. The role requires proactive engagement with customers, maintaining strong supplier relationships, and promoting sales through various marketing activities.

EFFICIENT CUSTOMER SERVICE

Core Tasks:

• Establish and maintain strong relationships with customers by providing prompt, friendly, and knowledgeable service.
• Identify customer needs accurately and offer the most suitable parts and solutions.
• Record and track customer requests, ensuring timely follow-ups and responses.
• Handle customer queries and complaints professionally, resolving issues quickly and efficiently.
• Maintain strong relationships with suppliers to facilitate seamless procurement and supply of parts.
• Ensure all customer interactions adhere to company policies and service standards.
• Assist customers in understanding product warranties, returns, and exchange policies.

SALES AND MARKETING ACTIVITIES:

Core Tasks:

• Assist in planning and executing promotional activities such as farmers’ days, trade shows, and product demonstrations.
• Engage in seasonal marketing efforts, identifying customer demands before and after peak seasons.
• Market specific agent brands through targeted sales strategies and promotional initiatives.
• Process customer orders accurately and ensure timely fulfilment.
• Identify and recommend appropriate spare parts based on customer requirements, using catalogues and digital databases.
• Perform counter sales, ensuring customers receive the right products at competitive prices.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

GENERAL HOUSEKEEPING AND ADMINISTRATIVE ACTIVITIES:

Core Tasks:

• Ensure compliance with all Health and Safety regulations in the workplace.
• Keep the sales area and storage areas clean, organised, and well-maintained.
• Merchandise products effectively, ensuring shelves are stocked, organised, and visually appealing.
• Pack and pick stock efficiently to support sales and inventory management.
• Assist in setting up displays and exhibits for promotional events and product showcases.
• Perform ongoing stock balancing by checking inventory levels and reporting discrepancies.
• Participate in quarterly stock-taking exercises to ensure inventory accuracy.
• Maintain records of sales transactions, stock movements, and customer interactions for reporting purposes.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

Requirements
JOB REQUIREMENTS

• Qualifications: National Senior Certificate
• Requirements: At least 1 year relevant spares sales experience.

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PURPOSE OF THE JOB:

• To provide effective and efficient spare parts sales services to customers while ensuring excellent customer satisfaction and operational efficiency. The role requires proactive engagement with customers, maintaining strong supplier relationships, and promoting sales through various marketing activities.

EFFICIENT CUSTOMER SERVICE

Core Tasks:

• Establish and maintain strong relationships with customers by providing prompt, friendly, and knowledgeable service.
• Identify customer needs accurately and offer the most suitable parts and solutions.
• Record and track customer requests, ensuring timely follow-ups and responses.
• Handle customer queries and complaints professionally, resolving issues quickly and efficiently.
• Maintain strong relationships with suppliers to facilitate seamless procurement and supply of parts.
• Ensure all customer interactions adhere to company policies and service standards.
• Assist customers in understanding product warranties, returns, and exchange policies.

SALES AND MARKETING ACTIVITIES:

Core Tasks:

• Assist in planning and executing promotional activities such as farmers’ days, trade shows, and product demonstrations.
• Engage in seasonal marketing efforts, identifying customer demands before and after peak seasons.
• Market specific agent brands through targeted sales strategies and promotional initiatives.
• Process customer orders accurately and ensure timely fulfilment.
• Identify and recommend appropriate spare parts based on customer requirements, using catalogues and digital databases.
• Perform counter sales, ensuring customers receive the right products at competitive prices.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

GENERAL HOUSEKEEPING AND ADMINISTRATIVE ACTIVITIES:

Core Tasks:

• Ensure compliance with all Health and Safety regulations in the workplace.
• Keep the sales area and storage areas clean, organised, and well-maintained.
• Merchandise products effectively, ensuring shelves are stocked, organised, and visually appealing.
• Pack and pick stock efficiently to support sales and inventory management.
• Assist in setting up displays and exhibits for promotional events and product showcases.
• Perform ongoing stock balancing by checking inventory levels and reporting discrepancies.
• Participate in quarterly stock-taking exercises to ensure inventory accuracy.
• Maintain records of sales transactions, stock movements, and customer interactions for reporting purposes.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

Requirements
JOB REQUIREMENTS

• Qualifications: National Senior Certificate
• Requirements: At least 1 year relevant spares sales experience.

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Description

• Senwes Equipment is looking for a detail-driven Senior Admin Clerk to join our team.
• In this key support role, you’ll ensure the accurate and efficient administration of our Parts, Whole Goods and Workshop departments — keeping operations running smoothly and customers well-served.

Requirements

• If you have a National Senior Certificate and 2+ years of admin experience, along with strong organisational skills, system confidence (Equip / SAP / MS Office), and a passion for accuracy, this could be your next career step.

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Description

• Senwes Grainlink is seeking a General Worker to help with various tasks, including general cleaning to maintain hygiene standards and other duties as per the silo's requirements.

Responsibilities:

• Execute general cleaning functions of the yard, bins, containers, silo, building and bunkers.
• Contact spraying for pest control in silo bins, machines and buildings.
• Assist with bin and storage fumigation.
• Bagging, storage and monitor graded screenings.
• Loading and off-loading of grain (bulk and bags).
• Assist with maintenance work.

Requirements

• No experience required.
• Grade 10 (Candidates with a National Senior Certificate will receive preference)
• Great communication skills.
• Basic knowledge of grain industry.

Closing date: 23 November 2025

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Description

• Senwes Grainlink is currently seeking a dynamic individual for the role of Junior Grain Grader.

Responsibilities:

• Assist with grain handling by grading different commodities.
• Assists with the offloading, storage, receiving and dispatching of grain by adhering to instructions and following standard procedures.
• Ensures that silo, store areas and general premises are clean through observations and inspections, and by adhering to instructions.
• Ensures that machinery, product handling equipment and gutters are in working condition.
• Make sure that the control board is operated correctly and effectively.
• Assists with general office administration.
• Ensures that the workplace complies with health and safety regulations.
• Contributes to loss control efforts in the silo through systematic loss control inspections.
• Assist with Control board.
• Assist with administration.
• Assist with supervision of blue-collar personnel.
• Assist with Health & Safety Compliance.

Requirements

• National Senior Certificate.
• Valid driver's licence required.
• Candidates with up to 2 years’ experience in grain handling and grading will receive preference.

Skills/ Competencies:

• Great communication skills.
• Be able to work under pressure.
• Attention to detail.

Closing Date: 23 November 2025

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Description

• Agrinet Samrand is looking for a dynamic Irrigation Support Consultant to join our team. This role involves delivering first-tier telephonic support to customers, assisting with technical irrigation product enquiries and order placements. The ideal candidate will be responsible for driving sales, managing each customer interaction with precision, and ensuring clear, efficient communication to achieve exceptional customer satisfaction.

Responsible for providing Telephone Support

•  Log into the telephone queue promptly at the start of each shift and remain logged in until the end of the workday.
• Respond to all incoming calls within 5 seconds to ensure swift customer service.
• Maintain a daily call abandon rate of no more than 5%.
• Limit idle time to a maximum of 4 hours per day while logged in.
• Keep total "make busy" time under 2 hours per day.
• Avoid placing customers on hold for longer than 1 minute.
• Complete a minimum of 150 outbound calls per week.
• Resolve all customer queries by effectively liaising with relevant departments and stakeholders.
• Take full ownership of each customer interaction, manage requests accurately, and communicate clearly to ensure complete customer satisfaction.
• Limit call transfers to no more than 10% of total calls handled per day.

 Sales and Quotations:

• Prepare accurate quotations using the ERP system, ensuring all relevant information is communicated clearly to customers and sales representatives.
• Conduct daily follow-ups on outstanding quotations to drive conversion.
• Process customer orders promptly on the ERP system to ensure timely deliveries.
• Provide regular updates to clients regarding order status, product availability, and pricing. Communicate any discrepancies or incorrect details proactively.
• For cash sale orders, confirm payment with the Debtors Department before releasing goods.
• Ensure customers are informed of the minimum order values for delivery.
• Engage in telephone marketing and participate in promotional events to boost product awareness and generate new sales.
• Offer technical support on pump selection, engines, and irrigation systems. Provide expert advice and design tailored irrigation solutions.
• Consistently meet or exceed monthly sales targets.

Customer Service:

• Handle all customer queries efficiently, ensuring timely resolution by coordinating with relevant departments and stakeholders.
• Utilize the CRM system to maintain accurate customer records, create and manage tasks, and ensure timely closure of all assigned actions.
• Maintain up-to-date knowledge of Agrinet’s product range to serve as a reliable source of information for customers and colleagues.
• Attend weekly product training sessions conducted by product specialists or suppliers. Maintain a well-organized training file at your workstation, including key questions and answers for reference.
• Communicate proactively with clients via email and phone regarding updates to product items, including barcode changes, discontinued products, and available alternatives or replacements.
• Professionally engage with export clients during their visits to Agrinet, providing assistance with their orders and addressing their specific requirements

 Administration:

• Maintain an organized filing system and submit all completed orders to the Admin team weekly, sorted alphabetically.
• Manage email correspondence efficiently, ensuring timely responses and regular archiving of mailboxes to maintain inbox hygiene.
• Save all written client communications and feedback for future reference and record-keeping.

Requirements

• Microsoft office (Excel & Word)
• At least 3 years of relevant sales experience

Qualifications:

• National Senior Certificate
• SABI Qualification on Irrigation courses will be an advantage.

 Closing date: 5 December 2025

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Description

• Senwes Grainlink is currently seeking a dynamic individual for the role of Regional Procurement Manager.

Responsibilities:

• Maintain and increase market share profitably.
• Determine the region’s needs, develop a strategy accordingly, and manage it to reach financial targets.
• Develop, implement, and manage new products to optimise revenue from storage, marketing, and trading.
• Client portfolio management.
• Enhance customer satisfaction by adding value for internal and external stakeholders through timely, accurate, and meaningful information.
• Liaise with producers to gather, analyse, and share market information.
• Mitigate risks within Senwes Market Access by identifying new risks and establishing appropriate controls and procedures.
• Manage the region's personnel, compliance, and development.

Requirements

• A relevant B-degree (e.g. Agriculture, Grain Marketing, Economics, or related field).
• At least 5 years’ experience in grain procurement, trading, or agricultural commodities.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong knowledge of the South African grain industry, including SAFEX, commodity markets, pricing mechanisms, and supply/demand dynamics.

Closing Date: 20 November 2025