Fresh Jobs at Telesure Investment Holdings (TIH)

Introduction

• The Trainee Developer contributes to the organizational goals by creating and maintaining quality software systems.

Specification

• To gain an understanding of the Software Development Lifecycle as it is applied within Telesure.
• To take responsibility for the execution, testing and documentation of minor software deliverables
• To ensure that quality software is delivered in alignment with software standards and in accordance with a pre-defined requirement and/or technical design.
• Ensuring current and ad-hoc work is carried out in a productive, timely and efficient manner
• To analyse and clarify pre-defined software requirements and/or technical designs to ensure comprehensive understanding of business need.
• To provide suitable solutions based on the business need, developed within the architecture framework.
• Accountability for development.
• Training intervention attendance.
• Application of training, initiatives and process changes
• Taking career development and performance management seriously (look for ways to improve competence/results.
• Setting of own goals and working towards them.
• Continuous and constant improvement
• Ensure that business objectives and personal delivery aligns to and meets the TSW principles.
• Effectively build and maintain mutually beneficial internal relationships
• Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols
• with a view to improve efficiencies.
• Analyzing current performance inhibitors and finding solutions to ensure business continuity.

Requirements
Essential
Level of Education:

• Grade 12 (Standard 10) with University Entrance (NQF4)

Desirable

• A recognized software development certification / degree / diploma

Desirable

• Experience:

Desirable Knowledge Requirements

• Knowledge of the Software Development Lifecycle
• Knowledge of System Design principles and frameworks

Skills

• Communication (written and verbal)
• Analysis
• Logical Reasoning
• Adaptability and/or flexibility
• Development skills in preferred technologies and frameworks (IBM iSeries / Microsoft .Net etc) - preferable
• Previous experience within a financial services environment.

NB: Applicants who have not received any correspondence from us within two weeks from the closing date can consider themselves unsuccessful

Closing date: 31/08/2020

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Introduction

• An exciting and challenging career opportunity is currently available in the Hippo division within the Sales discipline. The Hippo Lead Administrator contributes to the organisational goals by converting leads to policies in a professional manner, with a view to retaining clients and ensuring satisfaction.

Specification
Key accountability areas included in the domain of this position, are:

• Operational / Technical / Financial Results:
• Growing client base of the company by achieving agreed closing ratios
• Achieving quality targets in compliance with relevant quality procedures (SQA)
• Extending correct premiums and cover to clients by capturing information according to quality standards

Personal Competence Results:

• Ensure effective updating of own knowledge (systems, processes etc)

Innovation Results:

• Contribute to optimising work practices and procedures

Relationship Results:

• Effectively build and maintain relationships with colleagues, service providers and clients

Customer Results:

• Provide an efficient and quality service to client on contact valuing client retention
• Provide detailed, comprehensive and accurate information so that clients can make informed decisions about present and possible risk

Education
Requirements

• Essential: Matric / Grade 12/ SAQA Accredited Equivalent

Previous Sales Experience Essential

• Insurance/retail environment in sales

Closing date:10/07/2020

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Introduction

• The Junior Developer contributes to the organisational goals by creating and maintaining quality software systems.

Specification

• Create & Optimize communication channels using the latest available technologies
• Monitor & Optimize speed of response
• Create standards and best practices for the API interfaces
• Monitor endpoints
• Ensure adherence to security and regulatory requirements
• To analyse and clarify pre-defined software requirements and / or technical designs to ensure comprehensive understanding of business need
• To provide suitable solutions based on the business need, developed within the architecture framework
• Accountability for development
• Training intervention attendance
• Application of training, initiatives and process changes
• Taking career development and performance management seriously (look for ways to improve competence / results
• Setting of own goals and working towards them. Continuous and constant improvement
• Effectively build and maintain mutually beneficial business relationships
• Proactively analysis of business conducted monthly - considering feedback received, trends analysed and action plan put in place to test minor, improve, innovate systems, processes and communication. Plan maintained and managed with feedback loops & results recorded
• Finding new ways of generating efficiencies and effectiveness across business / department
• Applying specialist and detailed technical expertise
• Uses technology to achieve work objectives
• Develops job knowledge and expertise (theoretical and practical) through continual professional development
• Demonstrates an understanding of different Telesure departments and functions
• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships
• Probes for further information or greater understanding of a problem
• Makes rational judgements from the available information and analysis
• Demonstrates an understanding of how one issue may be a part of a much larger system
• Rapidly learns new tasks and commits information to memory quickly
• Demonstrates an immediate understanding of newly presented information
• Gathers comprehensive information to support decision making
• Encourages an organisational learning approach (learns from successes and failures and seeks feedback)
• Focusing on customer needs and satisfaction as per the TIH Service Way

Requirements

• Knowledge and Experience Requirements

Level Of Education

• Degree / SAQA Accredited Equivalent (Essential)

Desirable

• A recognized software development certification / degree / 3 year diploma

Essential
Experience:

• 2-3 years experience, preferably in RPG, alternatively PHP, Cobol

Desirable

• Previous experience within a financial services environment.

Knowledge Requirements

• Comprehensive understanding of the Software Development Lifecycle
• Understanding of System Design principles and frameworks

Skills

• Logical thinking
• Problem Solving
• Time management
• Attention to detail
• Innovative

Closing date:31/07/2020

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Introduction

• The Sales Consultant contributes to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.

Specification
Effectively manage contacts from start to finish with customers, regardless of the data distribution channel.

• Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.).
• Deliver efficient customer service levels through effective call management.
• Achieve operational requirements and service delivery through effective time and attendance management.
• Connect, develop rapport, form relationships and ensure positive customer experiences at all times.
• Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction.
• Responsible for individual actions and the delivery of high quality standards.
• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements

Experience
Requirements

• 12 months sales experience in the insurance industry
• Experience in Life insurance advantageous

Qualifications

• Matric / Grade 12/ SAQA Accredited Equivalent
• Tertiary Qualification SAQA Accredited Equivalent
• Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA

Closing date:31/07/2020