Fresh Jobs at Telesure Investment Holdings (TIH)

Job Purpose

• With guidance, develop analytical models and Data Visualisations to provide insight to the business for informed decision making at a tactical and strategic level.

Responsibilities

Analytical Modeling

• With guidance create analytical models by translating business requirements to a framework that suits business analysis.
• With guidance, build data from company systems into an analytical model that provides trends and patterns relating to any short-term insurance metrics.
• With guidance, demonstrate functionality of built BI models to target audience as per business request.

Operational Support

• Assist with providing comprehensive operational support services and ensure server availability during operational hours. Assist with the Monitoring of useracceptance testing of Data Visualization models.

Business Requirements Identification

• Support collection of business requirements using a variety of methods such as interviews, document analysis, and workflow analysis to express requirements clearly and succinctly.

Data Collection and Analysis

• Collate and analyze data using pre-set tools, methods and formats. Involves working independently.

Insights and Reporting

• Contribute to the preparation of various data and analytics reports.

Stakeholder Engagement

• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.

Improvement / Innovation

• Identify shortcomings in existing processes, systems and procedures, and use established change management programs to address them.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of quality and timeliness; use performance management systems to improve personal performance.

Database Specifications

• Provide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); A relevant 3 year degree / diploma relating to Business Intelligence / Data Warehousing / Database Administration (Advantageous); Maths and Science at Grade 12 level (Advantageous); Qlik certifications (Advantageous)

Experience

• 1 or more years development experience within a business intelligence environment (Essential); Qlik development experience (Advantageous); Consulting experience (Advantageous); Experience and knowledge of the financial insurance industry (Advantageous).

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Job Purpose

• To support the business requirements for the provision of system testing services. To support Business-related and IT test activities, in terms of communications to and from the business test representatives and ensuring through the Test Manager that key test issues are managed or escalated as necessary.

Responsibilities

Quality Testing

• Perform a specified range of tests to verify that specifications are met and to reject nonconforming material or articles.
• To take responsibility for identifying potential risks, issue management and quality assurance during project life cycle. 
• Carry out a range of quality management activities under the guidance of senior colleagues.

Quality Testing Design

• Carry out a range of activities to generate evidence in support of the validation of existing and new quality assurance test methods and procedures.
• Execute test scenarios and scripts in a structured way, prioritised to reflect business or technical priorities and are approved by appropriate stakeholders. Scope is to cover test cycle contents and regression packs.

Testing IT Performance

• Perform routine website/applications software tests.
• To ensure that test scenarios and scripts are executed in a structured way, prioritised to reflect business or technical priorities and are approved by appropriate stakeholders. 
• To co-ordinate re-testing of defects and issues either through ‘at desk’ re-tests by business test representatives or via walkthroughs with third-party providers.

Data Management

• Manage test data and ensure data is available and ready for use.
• Ensure data is protected, in line with the POPI act.

Project and Program Stakeholder Engagement

• Daily execution meetings with project stakeholders to review daily status and confirm next steps / actions or JAD Sessions.

Operational Compliance

• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education

• Matric / Grade 12/ SAQA Accredited (Essential); Relevant accredited testing certification (Advantageous); Relevant IT degree / diploma (Advantageous)

Experience

• 1 - 2 years experience in a Software Tester role (Essential); Experience in Agile and DevOps (Advantageous); Exposure to various Automation Tools (Advantageous); Financial Services experience (Advantageous).

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Job Purpose

• Support and maintain database systems and identify potential risk to data and integrity not only on database level but also Infrastructure level. The role is responsible for planning, developing, installing, configuring, supporting, and optimising all database related systems. The role is core to executing strategy and will involve working closely with IT functional and technical areas, process owners, business and vendors. The role is  operational in nature with elements of operational support, execution and design.

Responsibilities

• Act as subject matter expert in an area of expertise. Maintain external accreditation's and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
• Work with internal GIT departments to scrutinize and provide guidance for required solutions.
• Understand 3rd party solutions which makes use of SQL databases.
• Interact with service providers to understand new possible technologies which can replace current solutions where deem fit.
• Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.
• Create standards and best practices for database systems environment.
• Assist management in identifying the team's individual development needs. Plan and implement actions to build their capabilities. Provide training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.
• Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur.
• Design distribution of complex database resources and provide physical modeling and design services to tune database applications for optimum performance.
• Maintain software and hardware requirements to ensure efficient operation of the database environment.
• Ensure database environment is operating at optimal efficiency.
• Ensure business continuity through the use of disaster recovery and high availability solutions.
• Ensure maintenance tasks and / jobs are created and run successfully.
• To identify SQL Infrastructure bottlenecks (Server/Storage/Application) constraints and provide possible solutions.
• Fit for purpose Infrastructure with the relevant configurations – Active/Active versus Active/Passive.
• Strive for 100% availability of the SQL Infrastructure and database access.
• Have a full overview of the SQL landscape and based on the IT strategy, identify constraints and risks which needs to be addressed.
• Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager.
• Implement all aspects of data architecture, turning event analytics, raw application data, and business systems into key business insights.
• Review and maintain architectural designs and concepts.
• Install and test the most complex databases and associated products to ensure they are suitable for use and meet customer requirements.
• Lead in detecting and analyzing security incidents including attacks, breaches, and identified vulnerabilities and remediate any security gaps in line with the security incident management procedure.
• Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct. 
• Provide guidance on data structures which developers needs to adhere to.
• Prescribe best practice installations to 3rd parties, thus protecting the business.
• Ensure adherence to security and regulatory requirements.
• Prepare and coordinate the completion of various data and analytics reports. Report (weekly) on database server health to management.
• Take responsibility for developing and delivering a key element of the organization's data management system.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); Relevant industry qualifications: MCSE or MCSD with a strong focus on SQL and Azure data management (Essential); Relevant degree in IT (Advantageous)

Experience

• 7 - 10 Years’ experience in Multiplatform environments with a focus on SQL 2008 - 2019 (Essential); A demonstrated proficiency of tuning and administration of large Microsoft SQL databases (Essential); Demonstrated ability working with multiple database platforms (Essential).

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Job Purpose

• Develop, create, and modify general computer applications software or specialised utility programs. Analyse user needs and develop software solutions. Design software or customise software for client use with the aim of optimizing operational efficiency. May analyse and design databases within an application area, working individually or coordinating database development as part of a team. May supervise computer programmers.

Responsibilities

Application Software Development

• Develop the most complex existing and new applications by analysing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

Improvement / Innovation

• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organisation's change management program. Involves working with guidance from senior colleagues.

Applications Software Maintenance

• Monitor, identify, and correct more complex software defects to maintain fully functioning applications software.

Testing IT Performance

• Perform website/applications software tests and respond to call log process to monitor, diagnose, and correct performance issues.

Information Security

• Implement and provide input on the design of required security measures such as data leaks, message encryption, monitoring performance to notify security experts of any problems.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Continue to learn new languages/technologies.

Organisational Capability Building

• Provide coaching to team members to develop their skills.

Operational Compliance

• Identify, within the team, instances of non-compliance with the organisation's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Application Software Roadmap

• Contribute to and maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements.

Customer Service

• Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); A recognised software development certification/degree/diploma (Essential)

Experience

• 4 or more years experience using relevant programming languages or technologies (Essential) 
• Previous experience in a financial services environment (Advantageous).
   

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Job Purpose

• To partner with operational heads, to ensure that financial information is reported in line with IFRS standards, company policy and business requirements. Provide commercial and financial oversight in supporting the operational heads, while monitoring performance to approved budgets. Maintain appropriate communication channels between finance and business.

Responsibilities

Financial Management & Control

• Track progress against budgets within established finance systems and report variances to more senior colleagues.
• Work within established systems to deliver prescribed outcomes for a designated area of financial control. Able to monitor and control expenditure. Able to interpret the impact of unusual figures identified by analytical review. Able to prepare budgets and forecasts in cooperation with senior managers.

Data Collection & Analysis

• Anomalies are identified and then investigated together with financial accountants to ensure processing is complete and accurate. If the investigation does not yield satisfactory results, the management accountant proceeds to investigate the source of data Analyse financial data, extracts and define relevant information. Interpret data for the purpose of determining past financial performance and forecast preparation by business unit and consolidation into personal lines.

Cost Accounting

• Evaluate costs and identify variances or opportunities to improve profitability and increase profitability for more senior colleagues.
• Perform ratio analysis as well as the interpretation of variances eg. surplus ratio, claims ratio, expenses ratio, and other cost accounting metrics.

Budgeting & Costing

• Track budgets and report variances to more senior colleagues.
• Deliver a budget for an area of the organisation or conduct complex analyses on budget progress in other areas of the organisation. Running staff lists to ensure each business unit / cost centres have the correct allocation. Budget system management. Assist heads with population of templates.
• Liaise between key stakeholders in order to ensure that the budget is accurate and follows logic.
• Provide instruction and answer questions relating to budget procedures. Identifies budget issues, provide alternative solutions, and resolve problems.
• Manage the various budget iterations between heads and exco expectations.

Operational Compliance

• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.

Insights and Reporting

• Prepare and coordinate the completion of various financial reports.

Personal Capability Building

• Keep abreast of laws and regulations that apply to this particular function or field of professional expertise, maintain up to date compliance.

Education

• Bachelor of Commerce: Finance (Required)

Experience

• Minimum 2 years’ Financial Management Accounting experience 
• 2 years’ Financial Services background (Advantageous).