Fresh Jobs at Teraco

Job Description

• Ensures optimum, efficient and reliable performance of our electrical equipment nationally to meet and exceed company energy efficiency targets. Teraco currently operate a complex electrical distribution system, supported by a fleet of a 160 x 2.2MVA Diesel Generators and 480 x 600kVA UPSs. Responsible for evaluating the maintenance programme and assessing that maintenance is carried out to the required Teraco standard. Analyses of technology trends, human resource needs and market demand to make improvement recommendations in operational techniques, existing designs and test procedures. Serves as 3rd line escalation for complex technical problems. Does independent site inspections regularly to ensure adherence to standards, and the effective use of labour, spares and materials.

MAIN FUNCTIONS OF THE JOB 

• Identify areas of energy efficiency and reliability improvement for Main LV distribution and downstream to the DC (e.g. UPSs, STSs, Distribution from DC to Energy Centre, Generator distribution, HV switchgear) including innovative technologies and practices.
• Perform regular equipment inspections to identify and address potential issues proactively.
• Oversee 3 yearly electrical maintenance shutdown to ensure time efficiency and appropriate level of maintenance at Energy Centre and MV level. 
• Drive the transformation from preventative maintenance to condition-based maintenance. 
• Make recommendations on which electrical maintenance and inspection functions should be insourced.
• Advise Teraco Maintenance Department to ensure all Electrical systems are maintained in accordance with Teraco standards, International best practices and OEM requirements. 
• Bridge the skills gap between Service Providers and Teraco Operations, properly questioning the service provider on suggested repairs.
• Serve as 3rdline escalation for complex technical escalations and collaborate with cross-functional teams to resolve emergencies promptly to minimize impact. 
• Compile Electrical system simulation scenarios and assist with scheduling and completion of the exercises to ensure all teams are practiced in the required emergency responses.  
• Highlight training needs with the L&D Manager and collaborate with him/her to develop and deliver training programs that enhance the Electrical/UPS skills of employees.  
• Deep involvement in RCAs and tracking of correctives, creating a link between operations and design ensuring lessons learnt are adapted nationally under scenario training. 
• Electrical Capacity Management (load balancing, design capacity vs sold capacity, demand, busbar load, phasing on UPS loads, PALs oversold at Power Distribution Panel level, manage trip risk as we approach >95% of capacity, high density racks). 
• Ensure value from Teraco’s Building Management System as an expert user of BMS reporting, considering trend analysis of alarms and Electrical system incidents to identify improvement opportunities. 

Job Requirements
SKILLS REQUIREMENT 

• Excellent verbal and written communication skills 
• High energy level 
• Deep troubleshooting capability 
• Ability to read and understand technical documents, processes and procedures. 
• Good planning skills 
• Proactive problem solver and quick response to potentially critical situations 
• Ability to work independently & a positive team player 
• Conducts oneself professionally, exhibits high levels of tolerance and patience 
• Responsible for continued learning and self-development 
• Comprehend, and follow work plans, sequence of operations, standard operating procedures, and process flow diagrams 
• Coaching and mentoring of technical team members 
• Advanced Microsoft Office skills.  
• Strong problem-solving skills and the ability to work under pressure during emergencies. 

QUALIFICIATIONS AND EXPERIENCE 

• Matric qualification 
• Relevant Electrical and UPS certifications or Government Certificate of Competency 
• A Degree in Electrical Engineering
• Registered with SA Council for Professional Engineers 
• Minimum of 5 years’ experience as an Electrical Engineer 
• Proficient knowledge of Electrical systems, MV, STS, UPS, Transformers etc. 
• Familiarity with energy-efficient practices and technologies
• Experience in the data centre industry or a critical facility is desirable 
• Own transport. Note: may include travel to various sites. Local via own transport.  

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• This role provides technical support for the National Technical Manager, Data Centre technicians and Data Centre managers. As a Data Centre mechanical engineer, the role involves the development of data centre infrastructure from concept designs and design approvals, to construction projects and major modification and upgrade of existing infrastructure.

Job Description
MAIN FUNCTIONS OF THE JOB

• Collaborate with the data centre team to understand, develop and approve the data centre mechanical system designs for new data centre construction and system enhancement projects.
• Designs will include DX Cooling systems, chilled water systems, direct and indirect free cooling systems.
• Review and approve basis of design documents, capacity calculations and mechanical schematics.
• Review and approve all Commissioning and system testing strategies for each project.
• Constant enhancement of mechanical systems to ensure high level of efficiency.
• Infrastructure design, implementation and testing to deliver a concurrently maintainable, cost effective solution supporting 99.999% electrical uptime and 99.99% mechanical uptime.
• Conduct working methods to ensure all SLA and MSA's are achieved.
• Ensure all parts of the designs can be monitored and connected back to the BMS system for overall system monitoring and management.
• Review, approve and provide all hand over documentation to the Data Centre operations team.

Data Centre Operations

• Review and approve all mechanical maintenance procedures.
• Create safe work procedures for all mechanical maintenance to be done on all systems.
• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved.
• Ensure all maintenance and systems complies to local legislation and standards.
• Provide training to the operational team on the design and operation principles of the mechanical systems.

Compliance

• Maintain compliance in accordance to all relative policies and procedures
• Support the HR department in achieving the organization developmental plan deliverables within agreed timelines
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAS and good business practice
• Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/ RFS

Critical System Management

• Conduct working methods to maintain agreed PUE levels
• Task finalization and report accurately, as per agreed format, quality and within the agreed timelines
• Provide national technical support to operational data centres

Job Requirements
SKILLS REQUIREMENT

• Excellent technical design and calculation abilities.
• Knowledge of electrical, control, fire and BMS systems will be an advantage.
• Advanced AutoCAD, Revit and 3D modelling skills will be an advantage
• Effective communication skills, active listener ability to understand requirements 
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble Shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Advance Microsoft Office skills

QUALIFICATIONS AND EXPERIENCE

• Excellent technical design and calculation abilities.
• Knowledge of mechanical, control, fire and BMS systems will be an advantage.
• Effective communication skills, active listener ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Advance Microsoft Office skills

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Job Description
PURPOSE OF THE ROLE

• The primary role of this position is to provide solutions regarding client power capacity planning, assignment, monitoring & reporting. The secondary role of this position is to support the Operational, Sales Team and Service Management Team to provide accurate solutions, design and support on a technical level for non-standard client solutions.

MAIN FUNCTIONS OF THE JOB

Client power capacity planning, assignment, monitoring and reporting

• Utilise both formal and on-the-job training to become a subject matter expert in Teraco data centre power and cooling understanding. Understand power capacity and distribution of the data centres and energy centres.
• Review non-standard requests including any non-standard power requirements, and allocate footprints based on power availability, cooling and equalisation of power distribution/load balancing principles.
• Monitor power utilisation against power sold, to proactively intervene where power use exceeds capacity.
• Develop & implement power monitoring and planning analytical models with the Data Analytics department, to improve planning and track implementation.
• Attend to tickets logged with threshold exceeded warnings on footprint clients and ensure capacity limits are not exceeded. Collaborate with the Revenue Controller to ensure that additional power licences are sold where clients exceed power balancing thresholds.
• Own power capacity planning to busbar /PDP level ensuring system balancing of distributed redundant systems and collaborate with the Infrastructure Management Electrical Engineer in power capacity planning to the energy centre level.
• Management of the cabinet power and cooling tool sets.
• Own the quality of the client power data in the system and drive continuous improvement with both the software development and operations teams. Perform analytics on data to proactively identify data errors for intervention.
• Support the Head of Solutions, in preparation of the monthly power capacity reporting meetings and within 18 months, take over responsibility for leading these meetings.

 Non-standard Client Solutions

• Detailed client designs for non-standard solutions – engage with the professionals in design, and obtain signoff from relevant DCM.
• Review and sign-off co-ordinated as built drawings for all non-standard client deployments.
• Obtain and review quotes for non-standard designs – ensure that pricing & quoted elements matches client and Teraco’s specifications and agreed pricing arrangements.
• Work with 3rd party vendors and suppliers to ensure acceptable service levels are met and necessary services are performed, and to be informed of latest changes and improvements in the data centre market segment.  Evaluate quote and most cost effective pricing and ability to interpret quotes to ensure that they meet the required design.
• Assist Sales, Service Management and Project Managers with a solutions and support approach, on a technical level with particular focus on power and cooling including assisting with solutions and support on routing, network and security.
• Assist Sales with solution designs on RFI’s and Tenders.
• Assist Service Management and Operational and Infrastructure Project Management Team with client Project roll-outs and sign off of installed against design.
• Implement defined standards, policies and procedures in line with ISO methodologies.
• Be familiar on a comprehensive capacity plan for Teraco. This will include, but is not limited to, power, space, cooling and BMS endpoints.
• Respond to and perform miscellaneous duties as directed by management.
• Act as technical resource for all client project builds, ensuring standards and qualities are applied in accordance with Teraco standards and client design specifications.
• Assist in ensuring consistent optimization of all systems (hardware & software) to achieve business targets.
• Stay abreast with new technologies, products and designs.

Job Requirements
SKILLS REQUIREMENT

• Good verbal and written communication skills
• Ability to read and understand data centre design documents, plans and specifications
• Good planning skills
• Proactive problem solver and quick response to potentially critical situations
• Ability to work independently & a positive team player
• Conducts oneself professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• Review, maintain, comprehend, and follow Work Plans, Sequence of Operations, Standard Operating          Procedures, and Process Flow Diagrams

QUALIFICIATIONS AND EXPERIENCE

• Matric qualifications
• Degree or diploma in Electrical Engineering
• Knowledge of electrical solutions i.e AC/DC, Single Phase, 3-Phase.
• Knowledge in routing solutions preferred.
• 5+ years relevant working experience
• Advance Microsoft Office skills (Excel)
• Certified Data Centre Professional (preferred)
• Full understanding of a data centre infrastructure and environment
• Understand electrical components SLD’s
• Understand mechanical components for SLD’s
• Own transport. Note: may include travel to various sites. Local via own transport.
• MS Visio (preferred)

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Job Description
PURPOSE OF THE ROLE

• To assist & support the Head of Data Centre Development with daily operational functions & to support the operational team where necessary.

MAIN FUNCTIONS OF THE JOB

Assisting Head of Department

• Diary / Calendar Management
• Logging visitor tickets and receiving visitors through the security process
• Draft expense claims for HOD
• Collating presentations
• Liaising and coordinating activities regarding Ekurhuleni Council
• Coordination of department travel e.g. pre-seating of flights and check in, collections, airport pick ups
• Carrying out background research on projects / suppliers etc and presenting findings
• Organising and attending meetings, and ensuring attendees are well prepared for the meetings

Reporting and Presentations

• Compile and collate, reports
• Compile presentation packs

Administration

• Meeting Minutes of weekly project office meetings
• Filing of internal Documentation, site plans, compliance certificates etc
• Complete and verify with new suppliers the NEW supplier take on Process as per ISO 9001
• Pay and/ or renew SABC TV licences
• Ordering plotter consumables i.e. toner, imaging units etc, and liaising with RBS for support
• Council applications e.g. electricity waiver applications
• Administering new supplier take on process for the department
• Purchase Order requisitions
• Ensuring timeous invoice approval and submission to Finance
• Post office collections and mail distribution

New Property Administration

• Property registration, opening of new rates accounts, new water meter applications
• Environmental Impact Assessment applications and registrations for diesel and electricity
• Town Planning and administration i.e. plan approvals and liaison

Office Duties and Ad Hoc Tasks

• Arranging of informal functions
• Arranging all printing and collating of floor plans and others for DC's
• Assigned projects are completed on time and to scope
• Managing toilet hire for contractors
• This is an on-site role and will require you to wear PPE when required

Job Requirements
SKILLS REQUIREMENT

• Advanced MS Office proficiency on i.e. Excel, Visio, PowerPoint   
• Attention to detail and self motivated 
• Excellent communication skills
• Active listening — ability to understand requirements
• Proactive problem solver
• Ability to work independently & collaboratively with a team 
• Conducts self professionally, exhibits high levels of tolerance and patience  
• Responsible for continued learning and self-development  
• Own transport essential

QUALIFICATIONS AND EXPERIENCE

• Matric certificate
• Relevant degree or diploma
• 2 Years’ relevant experience