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  • Posted: Dec 2, 2025
    Deadline: Not specified
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  • The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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    Business Area Lead: Criminal Investigation (Specialized Investigations)

    Job Purpose

    • To formulate a Criminal Investigations tactical strategy and associated delivery plans related to multiple practice areas by managing and conducting criminal investigations in the respective regions, to ensure practice integration and operational implementation through the achievement of enforcement objectives.

    Education and Experience

    Minimum Qualification & Experience Required

    • Relevant Honours degree (NQF 8) [Investigations, Law, Auditing] AND 10-12 years' experience in an Investigations, Law, Audit environment, of which 3 years at management level. 

    ALTERNATIVE #

    • Relevant bachelor’s degree (NQF 7) [Investigations, Law, Auditing] AND 12 - 15 years’ experience in a in an Investigations, Law, Audit environment of which 3 years at management level.

    Minimum Functional Requirements

    None

    Job Outputs:

    Process

    • Develop and execute tactical criminal investigation strategy and delivery plans that are aligned with National criminal investigation Strategy.
    • Liaise & coordinate with key stakeholders, NPA in terms of the memorandums of understanding (MOU) between SARS, SAPS & NPA & sub-divisions (Special Investigations Unit (SIU); Asset Forfeiture Unit (AFU) & Department Special Ops (DSO Scorpions).
    • Ensure accuracy and integrity of data on the national case management system (CMS) for criminal investigations.
    • Assist and attend to any requests from the NPA, in relation to the said investigation in accordance with the memorandums of understanding (MOU) between NPA, especially the NPA Special Tax Units at national and regional level.
    • Oversee and conduct any complex criminal investigations in the regions and report outcomes.
    • Implement, monitor and evaluate the quality of criminal investigations performance programmes and recommend changes in line with legislative requirements.
    • Implement the performance and documentation of all criminal investigations and the reporting and resolution of any weaknesses and shortcomings. 
    • Execute policies, procedures and practise notes in line with all legislation administered by the Commissioner for SARS; the Constitution and the Criminal Procedure Act.
    • Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
    • Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
    • Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
    • Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
    • Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
    • Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
    • Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
    • Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
    • Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.

    Governance

    • Implement governance, risk, and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
    • Manage and or advise on policy translation and application in the business area.

    People

    • Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
    • Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
    • Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
    • Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.

    Finance

    • Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
    • Implement and monitor financial control, management of costs and corporate governance in area of accountability.

    Client

    • Build strong relationships and develop service-level agreements that promote SARS with internal and external stakeholders.
    • Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
    • Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

    Behavioural competencies

    • People Skills
    • Developing Others
    • Trust
    • Respect
    • Problem Solving and Analysis
    • Fairness and Transparency
    • Accountability
    • Honesty and Integrity
    • Conceptual Thinking
    • Championing the Mandate
    • Influencing Others
    • Mobilising Teams
    • Driving for Excellence
    • Leveraging Diversity
    • Accurate Understanding
    • Building Sustainability

    Technical competencies

    • Functional Policies and Procedures
    • Managerial Budgeting
    • Effective Business Communication
    • Problem Analysis and Judgement
    • Planning, Management and Measurement
    • Decisiveness
    • Business Acumen
    • Written Communication
    • Verbal Communication
    • Project Administration Skills
    • Project Financial Control and Reporting
    • Conflict Resolution
    • Practice and process facilitation skills
    • Interviewing and interrogation (Investigations)
    • Investigative reporting
    • Testify in formal and criminal proceedings
    • Collection and preservation of evidence and the chain of custody (Investigations)

    go to method of application »

    Data Analyst II (Data Analytics/Data Engineer) X2

    Job Purpose 

    • To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.

    Education and Experience

    Minimum Qualification & Experience Required 

    • Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Statistics, Mathematics, Computer Science, Data Science, or a related quantitative field AND 5-7 years' experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level

    Alternative #

    • Senior Certificate (NQF 4) AND 10 years related experience in a similar or related Data Analytics environment, of which 2 - 3 years at a technically skilled level.

    Minimum Functional Requirements

    • Experience in Data Engineering / Business Data Intelligence / Data Science.
    • Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing.
    • Intermediate knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.).
    • Basic knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.).
    • Intermediate (practical application) Data warehouse knowledge.
    • Be proficient in the application of:
    • Basic Data Migration
    • Basic Data Visualization         
    • Business Intelligence Methodologies
    • Database Knowledge
    • Intermediate (practical application) Programming Skills – i.e. SQL, and/or Python, R, etc.
    • Microsoft skills (Proficient in)– i.e. Excel, Word, PowerPoint, etc.

    Job Outputs:

    Process

    • Communicate the results of their analysis and findings by using medium-to-complete data visualisation techniques with both internal and external customers.
    • Execute specialist input through investigation and opportunities within the product process including risk concern.
    • Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
    • Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
    • Acquire data from primary or secondary data sources and maintain databases, applying the knowledge of data extraction, transformation and business modelling.
    • Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
    • Identify, analyze and interpret trends and patterns in medium to complex data sets, based on data findings
    • Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
    • Research best practices and supports developing the solutions and recommendations for the current business operations.
    • Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
    • Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
    • Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
    • Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
    • Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
    • Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
    • Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
    • Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

    Governance

    • Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
    • Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

    People

    • Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
    • Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

    Finance

    • Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

    Client

    • Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
    • Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

    Behavioural Competencies

    • Accountability
    • Analytical thinking
    • Attention to detail
    • Building Sustainability 
    • Commitment to Continuous Learning 
    • Conceptual Ability 
    • Expertise in Context
    • Fairness and Transparency
    • Honesty and Integrity
    • Organisational Awareness
    • Problem Solving and Analysis 
    • Respect
    • Trust

    Technical Competencies

    • Information management 
    • Computer Literacy 
    • Functional Policies and Procedures 
    • Statistical and Mathematical Analysis Proficiency
    • Business Knowledge 
    • Technical Expertise
    • Database Design and Management
    • Data Management
    • Data Collection and Analysis  
    • Data Analytics
    • Reporting

    Method of Application

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