The South African Revenue Service (SARS) is the nations tax collecting authority. Established in terms of the South African Revenue Service Act 34 of 1997 as an autonomous agency, we are responsible for administering the South African tax system and customs service. Its main functions are to: collect and administer all national taxes, duties and levies; c...
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Job Purpose
- To conduct criminal investigations, under supervision, into tax and customs offences.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Criminal/Forensic Investigations, Accounting/Taxation, Law AND 2-3 years' experience in direct and indirect taxes [Information gathering & Analysis].
#Alternative
- Senior Certificate (NQF 4) and 5 years’ experience in direct and indirect taxes [Information gathering & Analysis].
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Execute process and procedural change, implement the changes and provide guidelines and support related to new requirements as a result of change.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Use practical and applied knowledge and situational judgement to arrive at decisions.
- Correctly apply policies, standards, procedures and legislation in the delivery of work outputs.
- Assist fellow investigators when interviewing informers and possible witness to gather information administered by the Commissioner.
- Apply knowledge of the Legal framework relative to the work.
- Plan and implement action necessary to conduct criminal investigations without supervision.
- Prepare the various reports and records required for the Quarterly performance reviews conducted.
- Correctly identify facts in dispute in relation to identified criminal conduct.
- Determine offences and recommend appropriate punitive actions according to the relevant legislation.
- Plan and organise own work tasks within area work.
- Investigate reported wilful acts of non-compliance to SARS legislation.
- Appears as a specialist witness in court and attend to court proceedings as and when required.
- Provide assistance to other law enforcement agencies as and when required, within the mandate of the Acts administered by SARS.
- Prepare accurate links and or association diagrams to explain the relationship between individuals, activities, premises etc, to investigators.
- Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Fairness and Transparency
- Analytical thinking
- Working with others
- Accountability
- Conceptual Ability
- Honesty and Integrity
- Problem Solving and Analysis
- Conceptual Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness
Technical competencies
- Functional Policies and Procedures
- Search and Seizure
- Reporting
- Business Knowledge
- Efficiency improvement
- Criminal Investigations
- Decision Making and Problem Solving
- Collection and preservation of evidence and the chain of custody (Investigations)
- Interviewing and interrogation (Investigations)
- Testify in formal and criminal proceedings
go to method of application »
Job Purpose
- To conduct advanced audits with the aim of influencing compliance through raising accurate assessments in line with relevant legislation.
Education and Experience
Minimum Qualification & Experience Required
- National Diploma / Advanced Certificate (NQF 6) in Accounting/Auditing/Taxation AND 4 years' experience in a tax audit environment.
Job Outputs:
Process
- Accumulate information and provide reports with recommendations applicable to area of specialisation.
- Analyse data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc.
- Analyse information provided at dispute stage and taxpayer complaints logged.
- Analyse transactions across multiple tax types and / or entities and / or groups of related entities with the aim of understanding the tax implications thereof.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Be involved in research to identify tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks etc.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Conduct advanced audits (plan, execute, finalise) in line with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs) using SARS systems.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
- Engagement during and after the audit with Debt Management aimed at optimal collection on liabilities raised through the audit. Provide support by conducting a financial analysis to support the recommendations which may be used to determine the optimal collection of liabilities and / or to support this view at various committees e.g. Debt Committee. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit.
- Engagement with Client Service to resolve issues escalated by taxpayer and requiring direct intervention and contact by the auditor to address the issues raised by the taxpayer. The auditor may or may not have been involved in an audit of the matter escalated but called upon to assist due to the available experience and expertise.
- Engagement with Litigation and Dispute management during and post the audit process to address issues relating to the interpretation of relevant legislation e.g. tax, legislation relating to companies etc. This engagement will take cognizance of the outcomes of similar matters, tax court cases and civil court outcomes. The auditor may be required to testify in a civil court.
- Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
- Identify and escalate enhancements to management on policies and procedures. Auditors are also requested to provide inputs to draft policies and procedures to the product areas e.g. different Tax Types product areas, Process Design and Engineering, etc.
- Identify and escalate serious tax offences for potential criminal investigations. Escalation to include a detailed analysis of the facts together with the applicable tax legislation. The Auditor may be required to testify in a criminal court.
- Identify information required to mitigate audit risks identified and engage taxpayers / tax practitioners for additional relevant information and clarification.
- Identify new and additional risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
- Manage the efficient progress of the audit and related tax types and / or entities being audited utilising approved systems. Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, Teammate.
- Navigate and extract relevant information from SARS systems and external sources to collect and evaluate risks and compliance to relevant legislation.
- Prepare and issue relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits be it tax types or at an entity level.
- Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
- Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
- Raise accurate assessments on SARS systems in relation to relevant legislation.
- Supply inputs to Account Maintenance on remittance of penalty and interest requests.
- Use practical and applied knowledge and situational judgement to arrive at decisions.
- Utilise digital information, systems and tools as they become available to address advanced audit risks. This may include eCommerce transactions and other digital risks.
- Where large data files are required to be downloaded, engage Electronic Forensic Services (EFS) to assist. Detail the data required and the risks, to contribute to the identification of required data files and/or additional data.
Governance
- Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
Finance
- Adhere to specified policies, standards, legislation, and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations
Behavioural competencies
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Drive for results
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
Technical competencies
- Audit Methodology
- Business Knowledge
- Business Writing Skills
- Computer Literacy
- Data Collection and Analysis
- Efficiency improvement
- Execute, Implement and Follow Through
- Functional Policies and Procedures
- Operational Audit
- Planning and Organising
- Problem Analysis and Judgement
- Reporting
- Tax Knowledge
- Tax Law
go to method of application »
Job Purpose
- To conduct advanced audits of high complexity, with the aim of influencing compliance through raising accurate assessments in line with relevant legislation. Provide technical support to other auditors on matters of various complexity levels. Utilises advanced tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes, and suggests potential solutions to minimise tax risks. Identifies initiatives and changes to required legislation to impact compliance levels.
Education and Experience
Minimum Qualification & Experience Required
- Bachelor's Degree / Advanced Diploma in Accounting/Audit/Taxation (NQF 7) or equivalent and 8-10 years' experience in Tax/Audit/Financial Forensic Investigations, of which 3-4 years at operational specialist level.
Or
- Senior Certificate (NQF 4) AND 15 years ‘experience in Tax/Audit/Financial Forensic Investigations, of which 3–4 years at operational specialist level.
Job Outputs:
Process
- Analyse a wide spectrum of highly complex transactions across multiple tax types and / or entities and / or groups of related entities and / or areas of specialisation which may be based locally or internationally with the aim of understanding the tax implications and determine compliance with relevant legislation.
- Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
- Analyse highly complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc. This may relate to specific areas of specialisation.
- Conduct audits using newly identified systems / tools of digital information, methodology and other advanced technology identified to address highly complex advanced audit risks. This may include eCommerce transactions and other digital risks.
- Continuous engagement with Litigation and Dispute management to address issues relating to the interpretation of relevant legislation. Engagement with Legal counsel may be required for highly complex specialised matters. The auditor may be required to testify in a civil court on matters of a highly complex nature.
- Continuous engagements with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations provided. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit. Engagement with Legal counsel may be required for highly complex specialised matters.
- Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
- Coordinate and provide technical support to ensure the finalisation of disputes and complaints. Analyse information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked / related entities / groups of entities and / or specialised projects.
- Coordinate and support the efficient progress of the audit of linked / related entities / groups of entities being audited utilising approved systems.
- Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
- Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
- Identify and escalate serious tax offences for potential criminal investigation, provide a detailed analysis of the facts together with the applicable tax legislation. Engagement with the National Prosecuting Authority may be required for highly complex specialised matters. The auditor may be required to testify in a criminal court.
- Identify changes required to legislation, with relevant stakeholders and policy owners to close compliance loopholes.
- Identify information required to mitigate audit risks of an advanced and highly complex nature and engage taxpayers / tax practitioners / experts / third parties both locally and internationally for additional relevant information and clarification.
- Identify new and additional highly complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
- Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
- Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain. (Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, TeamMate. Review system notes of auditors involved in the audit of the linked and / or related entities and / or groups of entities
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
- Provide guidance / technical support to other Auditors on highly complex matters / areas of specialisation. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
- Provide input to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
- Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
- Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked / related entities / groups of entities / specialised projects are aligned from a tax perspective.
- Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
- Research to identify highly complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks, specialised projects, etc.
- Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
- Plan, conduct and support highly complex advanced audits/ projects to ensure compliance with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs).
- Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
- Prepare and issue detailed, high level relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits on tax types, entity levels or areas of specialisation.
- Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.
Governance
- Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
- Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
- Fairness and Transparency
- Analytical Thinking
- Accountability
- Conceptual Ability
- Attention to Detail
- Customer Service
- Expertise in Context
- Honesty and Integrity
- Trust
- Respect
- Problem Solving and Analysis
- Business Knowledge
- Commitment to Continuous Learning
- Coaching and Mentoring
- Computer Literacy
- Building Sustainability
- Drive for Results
- Audit Methodology
Technical competencies
- Data Collection and Analysis
- Functional Policies and Procedures
- Reporting
- Data Collection and Analysis
- Efficiency improvement
- Quality Orientation
- Problem Solving and Judgement
- Efficiency improvement
- Execute, implement and follow through
- Decisiveness
- Financial Acumen
- Planning and Organising
- Tax knowledge
- Tax Law
go to method of application »
Job Purpose
- The Data Analyst will play a critical role in transforming raw data into actionable insights that support strategic decision-making. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams to deliver high-quality data solutions
Education and Experience
Minimum Qualification & Experience Required
- Relevant bachelor’s degree / Advanced Diploma: Data Science / Statistics / Economics / Information Systems / Computer Science/ Mathematics/ Business Information Systems AND 5-7 years' experience in Data Engineering / Business Data Intelligence / Data Science/ Data Analytics, of which 2-3 years ideally at functional specialist level. OR
- Senior Certificate (NQF 4) AND 10 years of experience in Data Engineering / Business Data Intelligence / Data Science/ Data Analytics, of which 2-3 years ideally at functional specialist level.
Minimum Functional Requirements
Technical Skills:
- Proficiency in SQL and data visualization tools (Power BI).
- Familiarity with advanced Excel functions.
- Strong problem-solving and communication skills.
Competencies:
- Analytical thinking and problem-solving.
- Attention to detail and ability to work under pressure.
- Strong communication and stakeholder engagement skills.
Preferred Attributes
- Experience in risk modelling for Domestic taxes.
- Understanding of SMME Sector
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans & or recommendations for business issues.
- To perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- To design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- To identify, analyses and interpret trends and patterns in medium to complex data sets, based on data findings.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Communicate the results of their analysis and findings by using medium to complex data visualisation techniques.
- To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- To research best practices and supports developing the solutions and recommendations for the current business operations.
- Support ad hoc data requests and contribute to ongoing process improvements.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Business Knowledge
- Computer Literacy
- Data Collection and Analysis
- Database Design and Management
- Data Management
- Efficiency improvement
- Functional Policies and Procedures
- Information management
- Reporting
- Statistical and Mathematical Analysis Proficiency
- Technical Expertise
go to method of application »
Job Purpose
- The Data Analyst will play a critical role in transforming raw data into actionable insights that support strategic decision-making. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively across teams to deliver high-quality data solutions
Education and Experience
Minimum Qualification & Experience Required
- Relevant bachelor’s degree / Advanced Diploma: Data Science / Statistics / Economics / Information Systems / Computer Science/ Mathematics/ Business Information Systems AND 5-7 years' experience in Data Engineering / Business Data Intelligence / Data Science/ Data Analytics, of which 2-3 years ideally at functional specialist level.
OR
- Senior Certificate (NQF 4) AND 10 years of experience in Data Engineering / Business Data Intelligence / Data Science/ Data Analytics, of which 2-3 years ideally at functional specialist level.
Minimum Functional Requirements
Experience:
- At least 3 years in data analytics, preferably within customs, excise, or trade environments.
- Strong knowledge of international trade regulations and customs processes.
Technical Skills:
- Proficiency in SQL and data visualization tools (Power BI).
- Familiarity with advanced Excel functions.
- Strong problem-solving and communication skills.
Competencies:
- Analytical thinking and problem-solving.
- Attention to detail and ability to work under pressure.
- Strong communication and stakeholder engagement skills.
Preferred Attributes:
- Experience in risk modelling for customs and excise.
- Familiarity with World Customs Organization (WCO) standards and trade facilitation agreements.
- Knowledge of South African trade and excise legislation, especially for SMMEs.
- Analyse large and complex datasets related to customs declarations, excise duties, domestic and international trade flows for SMMEs.
- Develop dashboards, reports, and predictive models to identify trends, risks, and opportunities for trade facilitation in the SMME segment.
- Support policy and operational decision-making through actionable insights.
- Collaborate with cross-functional teams to improve compliance monitoring and risk profiling for SMMEs.
- Ensure data integrity, accuracy, and compliance with SARS standards and international best practices.
Job Outputs:
Process
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
- Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
- Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements because of the change.
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
- Execute specialist input through investigation &opportunities within the product process including risk concern.
- Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
- Undertake information gathering, research and analyse data within broad guidelines to produce accurate plans & or recommendations for business issues.
- To perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
- To design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
- To identify, analyses and interpret trends and patterns in medium to complex data sets, based on data findings.
- Constantly monitor the integrity and quality of data and processes to identify deficiencies and facilitate improvement.
- Communicate the results of their analysis and findings by using medium to complex data visualisation techniques.
- To ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
- To research best practices and supports developing the solutions and recommendations for the current business operations.
- Support ad hoc data requests and contribute to ongoing process improvements.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialization.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability
- Analytical thinking
- Attention to detail
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Fairness and Transparency
- Problem Solving and Analysis
- Respect
- Trust
Technical competencies
- Business Knowledge
- Computer Literacy
- Data Collection and Analysis
- Database Design and Management
- Data Management
- Efficiency improvement
- Functional Policies and Procedures
- Information management
- Reporting
- Statistical and Mathematical Analysis Proficiency
- Technical Expertise
go to method of application »
Job Purpose
- To lead and manage an audit team to ensure effectiveness of audit operations across multi tax types.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Law, Audit, Accounting or Taxation AND 5-7 years' experience in Audit working in a tax / law environment with Tax Compliance knowledge, of which 1 year at supervisory level.
Or
- Senior Certificate (NQF 4) AND 10 years related experience in Audit working in tax / law environment with Tax Compliance Knowledge, of which 1 year at supervisory level.
Minimum Functional Requirements
- Knowledge and experience in at least 2 tax types
- Tax Compliance Knowledge
- 1-year supervisory experience
Job Outputs:
Process
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit.
- Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence.
- Guide and manage to resolve complex cases and make recommendations for further actions, when required.
- Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
- Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
- Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
- Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
- Ensure procedures, policies and mandates are clearly understood and complied with.
- Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
- Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
- Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
- Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
- Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
- Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
- Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
- Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
Governance
- Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
- Understand and implement governance control processes and role segregation requirements in area of accountability.
- Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
People
- Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
- Communicate strategic context that guide best practice, foster an environment of continuous learning & lead to improved employee engagement levels.
- Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards.
- Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
- Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
- Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
Finance
- Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.
- Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
- Draw up a budget aligned to operational delivery plans, monitor and report on variances.
- Implement, manage and report on cost improvement objectives and communicate or escalate any shortfall
Client
- Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
- Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
- Provide technical support to staff in the execution of their tasks.
- Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.
- Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
Behavioural competencies
- Driving Excellence
- Developing others
- Mobilising Team
- Championing Mandate
- Problem Solving and Analysis
- Attention to detail
- Leveraging Diversity
- Fairness
- Honesty and Integrity
- Organisational Awareness
- Adaptability
- Driving Success
- Building Sustainability
- Function policies and procedure
- Resilience
- Accountability
- Conceptual Thinking
Technical competencies
- Tax and Legal Knowledge
- Problem analysis and Judgement
- Operational Audit
- Tax Compliance Auditing
- Reporting
- Computer Literacy
- Statistical and Mathematical Analysis
- Planning, Management and measurement
- Quality Management
- Functional Policies and Procedures
- Knowledge of HR Policies and Procedures
- Customer Service
- SARS Computer Systems
go to method of application »
Job Purpose
- To manage regional services and provide support through ensuring compliance with OHS requirements, including Control Health (Audit), Physical Facilities, consolidating the SARS organisational arrangements with regards to general housekeeping, Finance, Security and Procurement.
Education and Experience
Minimum Qualification & Experience Required
- Honours degree/Postgraduate Diploma (NQF8) in Accounting, Finance, Audit or Business Management, AND 10 to 12 years’ experience in a Financial or Business Management environment, of which 3 to 4 years at middle management level.
OR
- Bachelor’s Degree or Advanced Diploma (NQF 7) in Accounting, Finance, Audit or Business Management, AND 12 to 15 years’ experience in a Financial or Business Management environment, of which 3 to 4 years at middle management level.
Job Outputs:
Process
- Collaborate with the Asset Management team to verify the list of impaired assets for the region, action the move of assets under construction and the transfer of assets in line with applicable processes and procedures.
- Collaborate with the Health and Safety team in ensuring the region comply to the Occupational Health & Safety requirements and keep staff informed of any health and safety matters and development programmes.
- Conduct regular training sessions and webinars to educate stakeholders on compliance requirements. Implement user-friendly online portals and tools to simplify compliance processes.
- Develop a knowledge management system to capture and share best practices across the organization and ensure transparency and accountability in all service and support activities.
- Develop and distribute clear guidelines and FAQs to help stakeholders and traders understand their obligations.
- Develop and implement advanced monitoring systems to detect non-compliance and collaborate with enforcement teams to ensure timely and effective action against non-compliance.
- Drive and monitor the bi-annual asset verification cycle, provide regular feedback to managers and ensure the deadline is met.
- Ensure all security protocols are adhered to with zero breaches reported and improve incident response time.
- Lead initiatives to upgrade and integrate support systems with the latest technologies.
- Manage finance function within the region, including budgeting, forecasting, risk management, adherence to the PFMA, asset management, procurement processes, travel management and petty cash management.
- Monitor procurement governance processes within the region to minimise risk, comply with PFMA and ensuring no audit findings by the Auditor-General.
- Oversee physical facilities, including general housekeeping to ensure SARS standards are maintained.
- Represent the region in various committees, provide inputs and implement good governance in area of responsibility.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
- Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
Governance
- Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
- Implement and provide feedback on the effectiveness of financial policy, practice and procedures; preventing illegal, unethical or improper conduct.
Client
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Respect
- Service Delivery Innovation
- Trust
- Fairness and Transparency
- Honesty and Integrity
Leadership competencies
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspire others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
- Ability to translate strategy into execution
Technical competencies
- Business Acumen
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Governance, Ethics and Values
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Service Delivery
- Strategic Planning and Reporting
- Change Management
go to method of application »
Job Purpose
- To oversee and manage the efficient identification, segmentation and engagement of key taxpayer groups to improve tax compliance, optimise revenue collection and enhance the overall experience for specific taxpayer segments.
Education and Experience
Minimum Qualification & Experience Required
- Honours degree/Postgraduate Diploma (NQF8) in Finance, Tax, Audit, Estates or Business Management, AND 10 to 12 years’ experience in an Estates/Financial/Taxation environment, of which 3 to 4 years at middle management level.
OR
- Bachelor’s Degree or Advanced Diploma (NQF 7) in Finance, Tax, Audit, Estates or Business Management, AND 12 to 15 years’ experience in an Estates/Financial/Taxation environment, of which 3 to 4 years at middle management level.
Job Outputs:
Process
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
- Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
- Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
- Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
- Create and implement tax compliance strategies tailored to the unique needs and challenges of each taxpayer segment.
- Develop and implement methodologies for continuous segmentation based on taxpayer behaviour, demographics, compliance trends and other relevant metrics.
- Manage and resolve stakeholder queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
- Manage filing and payment compliance of segments through effective stakeholder relations.
- Monitor the success of compliance strategies by tracking compliance rates, taxpayer satisfaction and revenue generation.
- Provide insight and operational enablement to ensure that frontline staff provide customised taxpayers experiences based on taxpayer segmentation and other relevant criteria.
- Provide insight and operational enablement to ensure that frontline staff provide customised taxpayers experiences to contribute to improvement of the compliance level and growth in revenue for each of the respective segments.
- Utilise large data models to identify revenue opportunities and ensure data integrity and alignment with SARS tax collection goals.
Governance
- Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
People
- Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
- Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
- Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Client
- Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
- Accountability
- Fairness and Transparency
- Honesty and Integrity
- Respect
- Trust
Leadership competencies
- Concern for Impact of own behaviour on others
- Develops teams and nurtures interdependency
- Inspire others to Positive Action
- Nurtures Future Talent
- Stewardship and Service Orientation
- Strong Results Orientation
- Values and Manages Diversity
- Ability to translate strategy into execution
Technical competencies
- Business Acumen
- Change Management
- Customer Liaison
- Customer Relationship Management
- Decisiveness
- Effective Business Communication
- Functional Policies and Procedures
- Managerial Budgeting
- Planning and Organising
- Planning, Management and Measurement
- Problem Analysis and Judgement
- Strategic Planning
- Tax Knowledge
go to method of application »
Job Purpose
- Updating a detailed understanding of large/high priority segments to analyse key evasion tactics and identifying major risks.
Education and Experience
Minimum Qualification & Experience Required
- Relevant Bachelor's Degree :Accounting or Economics/ Advanced Diploma Accounting or Economics (NQF 7) AND 5-7 years' experience in Statistics, Business Analysis, Data Science, or related field sector, of which 2-3 years at functional specialist level
OR
- Senior Certificate (NQF 4) AND 10 years related experience in Statistics, Business Analysis, Data Science, or related field, of which 2-3 years at functional specialist level
Minimum Functional Requirements
- Demonstrated expertise in analysing industry segments and identifying compliance risks and opportunities.
- Strong understanding of regulatory frameworks relevant to the designated industry sector.
- Advanced proficiency in data analysis, including the ability to interpret complex datasets and derive actionable insights.
- Experience in stakeholder engagement, with the ability to collaborate effectively across multiple business units.
- Ability to develop and implement strategic recommendations that enhance compliance and operational efficiency.
- Skilled at preparing periodic reports, monitoring performance against objectives, and adjusting plans as necessary to align with organisational goals.
- Competence in prioritising activities, managing resources, and driving continuous improvement within the business unit.
Job Outputs:
Process
- Collect, organise, and analyse data on SMME sector trends, compliance behaviour, and economic impact.
- Assist in identifying high-risk sectors and compliance gaps through in-depth data-driven analysis.
- Support research on sector-specific risks and opportunities to inform SARS strategies.
- Prepare reports, dashboards, and presentations for internal stakeholders.
- Collaborate with internal teams to ensure accurate data interpretation and application.
- Maintain data integrity and adhere to SARS standards and governance requirements.
- Provide input through the investigation of opportunities for operational and process product and risk optimisation.
- Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
- Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
- Monitor economic activity within assigned sectors (e.g., informal economy, transport, SMMEs).
- Apply analytics to inform compliance programs and modernization initiatives.
Governance
- Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
- Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
People
- Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
- Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job
Finance
- Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.
Client
- Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
- Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
Behavioural competencies
- Accountability -
- Fairness and Transparency
- Honesty and Integrity
- Problem Solving and Analysis
- Building Sustainability
- Trust
- Respect
- Analytical Thinking
- Conceptual Ability
- Attention to Detail
- Commitment to Continuous Learning
- Organisational Awareness Organisational Awareness
Technical competencies
- Functional Policies and Procedures
- Reporting
- Business Knowledge -
- Efficiency improvement
- Risk and Compliance
- Risk Identification
- Research and Information Gathering
- Economic Research
Method of Application
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