Fresh Jobs at Tiger Brands

• The role of Group Quality & Food Manager is responsible for the overall design and deployment of the end-to-end Quality and Food Safety agenda, i.e. Quality and Food Safety governance processes, policies, strategy, Q&FS Management Systems, standards, future capabilities, networks, audits and ways of working. Ensuring overall compliance to the quality and food safety governance standards, systems and requirements across the value chain including suppliers, 3PMs,Tiger Brands manufacturing units, logistics, customers and consumers.
•  Works in conjunction with relevant Group, Category and Site functions and any other departments that have an effect on the organisation’s quality and food safety strategy and performance. Liaises with external entities in the pursuit of the Food Safety agenda.

WHAT YOU WILL DO:

• Design, standardise and deploy the Quality and Food Safety management system, policies, strategy, governance processes, future capabilities, networks, audits, ways of working.
• Lead and coordinate the strategic operations of the Tiger Brands Quality & Food Safety Management, Supplier & 3PM Quality Management, Customer Services Management and Go-to-Market Quality functional areas.
• Overall management and performance assessment and reporting of the above functional areas to provide a consolidated organizational view.
• Design, standardize and deploy the group quality and food safety standards and guidelines across the organization.
• Design and deploy the Quality IT systems across the organization.
• Provide and facilitate deep expertise, training and skills development through internal and external stakeholders and service providers.
• Ensure that the organization’s Quality and Food Safety Management System conforms to organisational, customer, certification, and regulatory/legal requirements.
• Product Incident Manager (PIM) for the organisation. Provide guidance to categories and sites on incident management to ensure that the correct procedures are followed.
• Group Quality Pillar Owner for MECP. Develop and deploy the Quality Pillar structure, systems, procedures and tools for implementation and governance.
• Define and ensure governance of the Sensory evaluation program for the organisation
• Define and oversee the internal audit program of quality and food safety management systems for the organisation. 
• Reporting of Quality and Food Safety KPIs and performance at group level.
• Represent the organisation in the relevant industry bodies, e.g. CGCSA, FSI and others.
• Work with relevant contractors, consultants and outsourcing firms to develop, improve and deploy new quality and food safety systems, services and products.

WHAT YOU WILL BRING TO THE TABLE:

Key Professional Competencies

• Core knowledge – in Quality Assurance, Food Safety, Microbiology, Chemistry

Key foundational competencies 

• Technical – Analytical skills, Risk assessment, Problem solving, Applied science, Quality Assurance, Food Safety, Project Management
• Leadership – Thought leadership, Team, leadership, Business acumen, Strategic thinking, Change management, Consumer Centricity, Stakeholder Management, Governance, Driving long-term results, Staying a step-ahead, Owning it!
• Personal Effectiveness – Effective communication, Interpersonal skills, Risk-based thinking, Integrity, Creativity, Continuous learning, Autonomous self-management.

ESSENTIAL SKILLS & QUALIFICATIONS:
Experience

• Function – 15 years of experience in senior Quality Management positions
• Qualification – Bachelor’s Degree in Quality / Food Safety / Technical / Science related field
• Industry – FMCG preferred

WHAT YOU WILL BE MEASURED ON:

• Delivery of the overall Quality & Food Safety Strategy
• Quality & Food Safety performance of the organisation according to the established objectives and KPIs
• Delivery of the specified Quality & Food Safety Projects
• Enhanced Quality & Food Safety culture and awareness across the organisation

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Position Summary:

• The Senior Internal Auditor is responsible for independently leading audit assignments across operations, finance, manufacturing, and sales. The role involves evaluating effectiveness of internal controls, assessing risk management practices, and identifying opportunities for improvement and cost reduction. This position provides guidance to internal and junior auditors and ensures that audits are conducted in line with professional standards.

Key Responsibilities:

• Execute audits across departments including manufacturing, distribution, inventory, procurement, and sales.
• Assess and report on internal control effectiveness and regulatory compliance.
• Draft detailed audit reports with actionable recommendations.
• Mentor and review work performed by Internal and Junior Auditors.
• Support investigations and special projects as required by the Lead Internal Auditor.
• Assist in the development and review of audit programs and testing methodologies.

Requirements:

• CA(SA) – non-negotiable
   

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• Responsible for the implementation (through projects) of Oracle and non Oracle based applications to meet the needs of the business user community. Equally important is the daily operational support of the user community by handling trouble tickets logged and performing user support to keep the business running. The role encompasses translating business requirements into functional requirements; development and configuration of the software; development of test cases; testing; development of training materials; user training; development of support materials; user support; standby; bug fix; change requests (enhancements) during projects; documentation and general support. The main deliverable of this role is to drive adoption and usage of applications in the business user community

3 Months Fixed Term Contract

• Support the Applications Manager to meet team objectives
• Responsible to meet project functional requirements within agreed time and quality metrics
• Implementation of Oracle applications according to Oracle best practise; prevent new and reduce existing customisations and maintain the software at the latest supported version – this is achieved through a focus on projects (“build”) for Oracle applications prior to transitioning to the Service Delivery team; can be allocated to support (“run”) if capacity allows. Equally important is the delivery of non-Oracle based applications and technologies
• Impact analysis of new / changed user requirements highlighting changes required; violation of non-customisation rules; application functionality mapping to user functional requirements
• Conduct configuration, testing and user training
• Prepare projects for transitioning into production including rectification of all bugs prior to transitioning; updated document; testing and conducting disaster recovery test
• Attend to bug fixes and change requests (enhancements), during the project and prior to the end of post go live support phase, within applicable SLA and quality levels (right first-time fix)
• Support Service Delivery to train; guide and support business Super Users on the correct usage of Oracle applications with onsite support at manufacturing / warehouse / depot sites where Service Delivery capacity is constrained
• Identify out of compliance to IT strategy; policies; governance frameworks; standards - propose and execute rectification actions
• Identify and execute opportunities for continuous improvement in IT services delivery; includes identifying patterns of user behaviour that may require additional retraining and support
• Create and maintain relevant documentation such as business processes; functional designs; configuration, maintenance and support guides; test cases; user guides and training guides. Documentation is per the Oracle OUM and AIM methodologies.
• Provide after business hours support per applicable schedule
• Proactively increase own understanding and abilities for all applications (including Oracle modules)

Key attributes and competencies

• Teamwork; patience; determination and focus on task delivery
• Detailed orientated; analytical thinking; problem solving; ability to innovate and find work arounds
• Ability to work under pressure; in stressful solutions to tight timelines on multiple initiatives simultaneously

Experience

• IT Diploma (or similar)
• 2-4+ years in an Oracle Functional Analyst role
• Experience of Oracle E-Business Suite is non-negotiable.
• Intermediate level knowledge and experience of Oracle applications; methodologies and toolsets; ability to apply knowledge gained after attending courses at Oracle University
• Oracle certifications an advantage
• ITIL experience and / or certifications an advantage