Tracker South Africa was established in 1996 and currently connects over 1 million vehicles, making it the region’s dominant brand. To most people, Tracker is seen as a Stolen Vehicle Recovery (SVR) company, and while SVR is still at the core of our business, we have evolved significantly over the last 20 years.
Through a culture of continuous innovation...
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Introduction
- Tracker is seeking a dedicated Law Enforcement Liaison Officer for a 6‑month Fixed-Term Contract to enhance our operations in the recovery of stolen and hijacked vehicles. The successful candidate will play a vital role in achieving our recovery targets while fostering relationships with law enforcement and private security partners.
Job description
Operational Activities
- Recovery of stolen or hijacked vehicles.
- Enhance recovery efficiency through understanding and implementing Tracker-established vehicle recovery processes.
- Acting as a specialized point of contact between the emergency control departments and external partners (such as law enforcement and PSI).
- Coordinate and attend to all activations and verifications dispatched by Tracker’s National Emergency Control Centre.
- During crime or safety verification activations, request the assistance of Law Enforcement Agencies and PSIs to stop the activated vehicle.
- Adhere to Crime Scene management protocols at all times.
- Demonstrate a comprehensive working understanding of the complete stolen vehicle recovery ecosystem and legal framework.
- Demonstrate a comprehensive working understanding of SAPS protocols related to motor vehicle-related crime.
- Demonstrate a comprehensive working understanding of the Criminal Procedure Act.
- Testify in a criminal court when required.
- Demonstrate a comprehensive working of vehicle-related crime dynamics and drivers.
- Ensure vehicle safeguarding and repatriation protocols are adhered to at all times.
- Demonstrate a comprehensive working understanding and knowledge of missing person protocols (i.e., SAP55).
- Produce a recovery statement in line with Law Enforcement SOPs, and any and all recovery-related activities to assist the chain of evidence).
- Produce documentation of non-recovered vehicles (i.e., search area, chop shops, liaison efforts etc.) in line with SOPs.
- Demonstrate a comprehensive working understanding of Tracker’s post-recovery and non-recovery processes.
Customer Experience and Service Delivery
- Demonstrate a high level of professionalism at all times.
- Ensure full adherence to Tracker customer engagement protocols in line with the company values.
- Assist Tracker customers with the vehicle repatriation at SAPS safeguarding units, if required.
- Provide guidance to customer and partners in terms of the stolen vehicle and recovery processes.
- Ensure timely escalation of customer queries and concerns to senior management.
- Demonstrate an ability to communicate clearly and effectively with all relevant stakeholders.
- Demonstrate an ability to anticipate customer needs through the gathering of customer complaints and pain points.
- Continuously provide Tracker internal teams with periodic feedback of relevant concerns.
Projects and Continuous Improvement
- Continuously analyse stolen vehicle tactics and modus operandi within the industry.
- Record insights and findings through established processes and systems.
- Implement improvements designed to deliver enhanced recovery rates or customer experience outcomes.
- Design, develop and implement projects / initiatives to enhance the functioning of the department.
- Participate in specialized operational plans with external partners that will enhance the recovery rate.
- Attend appropriate training and development as determined through the IDP.
- Attend regular training and development courses as per departmental objectives.
- Participate and provide training for external partners as determined by a formal needs-analysis.
- Implement training programmes designed for specific partners and/or law enforcement.
Compliance
- Ensure all relevant company policies and procedures are adhered to at all times.
- Adhere to all relevant industry statutory regulations such as PSIRA and the FCA.
- Adhere to relevant data protection policies at all times.
- Demonstrate a comprehensive working understanding of relevant laws, regulations, and processes (i.e., Firearms Control Act, Road Traffic Management Act etc.)
- Conduct accurate and quality record keeping in all aspects of the job such as the compilation of statements, firearm bookings, relevant reports etc.
- Maintain detailed records through the use of company systems as per SOPs.
- Stay abreast of changes within the security sector as they relate to the job function.
- Conduct timely reporting of theft, losses and/or damage to company assets.
- Demonstrate adherence to professional policies as they relate to uniform, company vehicles and equipment.
- Maintain a professional image of the company through attire, behaviour, and appearance.
- Demonstrate a comprehensive working understanding of Tracker’s products and services.
Stakeholder Engagement
- Provide for the creation and maintenance of mutually beneficial relationships with all relevant external stakeholders by ensuring that all partner obligations are met, and expectations exceeded.
- Ensure effective cross-functional Tracker relationships through sharing of relevant information to assist all departments in the achievement of their strategic objectives.
- Participate in agreed stakeholder engagements.
- Maintain regular communication with partners.
- Participate in industry related events to build relationships and promote mutual understanding.
- Implement measures to ensure the fostering of new partnerships and alliances.
- Responsible for implementing and maintaining relevant processes to measure and improve customer satisfaction.
Minimum requirements
Qualifications, experience and competencies required:
- Matric or Equivalent Qualification at NQF Level 4.
- Desirable: Diploma in Policing or equivalent Post-Matric qualifications.
- 3 Years of relevant law enforcement experience or 3 Years relevant Private Security Industry (Armed Response and Vehicle Recovery) experience
- Desirable: Vehicle tracking and telematics experience.
- Desirable: Knowledge of typography and geography of the relevant area.
- Desirable: Knowledge of vehicle crime trends and modus operandi
- General vehicle tracking industry knowledge.
- Computer Literacy (MS Office)
- Desirable: PSIRA Grade C certification
- Desirable: Firearm Competency
- Knowledge of Firearm Control Act
- Valid Vehicle Driver’s License
- Familiar with 2-Way Radio Procedures
- Must be willing to travel and work shifts, overtime as per an approved shift roster including weekends and public holidays.
- Excellent communication skills (both verbal and written) in English and one or more SA official languages
- Results driven
- Customer service orientation
- Persistent Resilience and ability to work under pressure.
- Assertiveness and conflict management resolution
- Empathetic and influential
- Strong interpersonal skills
- Problem Solving, Judgment and Decision Making
Deadline:6th February,2026
go to method of application »
Introduction
- Tracker is seeking a dedicated Law Enforcement Liaison Officer for a 6‑month Fixed-Term Contract to enhance our operations in the recovery of stolen and hijacked vehicles. The successful candidate will play a vital role in achieving our recovery targets while fostering relationships with law enforcement and private security partners.
Job description
Operational Activities
- Recovery of stolen or hijacked vehicles.
- Enhance recovery efficiency through understanding and implementing Tracker-established vehicle recovery processes.
- Acting as a specialized point of contact between the emergency control departments and external partners (such as law enforcement and PSI).
- Coordinate and attend to all activations and verifications dispatched by Tracker’s National Emergency Control Centre.
- During crime or safety verification activations, request the assistance of Law Enforcement Agencies and PSIs to stop the activated vehicle.
- Adhere to Crime Scene management protocols at all times.
- Demonstrate a comprehensive working understanding of the complete stolen vehicle recovery ecosystem and legal framework.
- Demonstrate a comprehensive working understanding of SAPS protocols related to motor vehicle-related crime.
- Demonstrate a comprehensive working understanding of the Criminal Procedure Act.
- Testify in a criminal court when required.
- Demonstrate a comprehensive working of vehicle-related crime dynamics and drivers.
- Ensure vehicle safeguarding and repatriation protocols are adhered to at all times.
- Demonstrate a comprehensive working understanding and knowledge of missing person protocols (i.e., SAP55).
- Produce a recovery statement in line with Law Enforcement SOPs, and any and all recovery-related activities to assist the chain of evidence).
- Produce documentation of non-recovered vehicles (i.e., search area, chop shops, liaison efforts etc.) in line with SOPs.
- Demonstrate a comprehensive working understanding of Tracker’s post-recovery and non-recovery processes.
Customer Experience and Service Delivery
- Demonstrate a high level of professionalism at all times.
- Ensure full adherence to Tracker customer engagement protocols in line with the company values.
- Assist Tracker customers with the vehicle repatriation at SAPS safeguarding units, if required.
- Provide guidance to customer and partners in terms of the stolen vehicle and recovery processes.
- Ensure timely escalation of customer queries and concerns to senior management.
- Demonstrate an ability to communicate clearly and effectively with all relevant stakeholders.
- Demonstrate an ability to anticipate customer needs through the gathering of customer complaints and pain points.
- Continuously provide Tracker internal teams with periodic feedback of relevant concerns.
Projects and Continuous Improvement
- Continuously analyse stolen vehicle tactics and modus operandi within the industry.
- Record insights and findings through established processes and systems.
- Implement improvements designed to deliver enhanced recovery rates or customer experience outcomes.
- Design, develop and implement projects / initiatives to enhance the functioning of the department.
- Participate in specialized operational plans with external partners that will enhance the recovery rate.
- Attend appropriate training and development as determined through the IDP.
- Attend regular training and development courses as per departmental objectives.
- Participate and provide training for external partners as determined by a formal needs-analysis.
- Implement training programmes designed for specific partners and/or law enforcement.
Compliance
- Ensure all relevant company policies and procedures are adhered to at all times.
- Adhere to all relevant industry statutory regulations such as PSIRA and the FCA.
- Adhere to relevant data protection policies at all times.
- Demonstrate a comprehensive working understanding of relevant laws, regulations, and processes (i.e., Firearms Control Act, Road Traffic Management Act etc.)
- Conduct accurate and quality record keeping in all aspects of the job such as the compilation of statements, firearm bookings, relevant reports etc.
- Maintain detailed records through the use of company systems as per SOPs.
- Stay abreast of changes within the security sector as they relate to the job function.
- Conduct timely reporting of theft, losses and/or damage to company assets.
- Demonstrate adherence to professional policies as they relate to uniform, company vehicles and equipment.
- Maintain a professional image of the company through attire, behaviour, and appearance.
- Demonstrate a comprehensive working understanding of Tracker’s products and services.
Stakeholder Engagement
- Provide for the creation and maintenance of mutually beneficial relationships with all relevant external stakeholders by ensuring that all partner obligations are met, and expectations exceeded.
- Ensure effective cross-functional Tracker relationships through sharing of relevant information to assist all departments in the achievement of their strategic objectives.
- Participate in agreed stakeholder engagements.
- Maintain regular communication with partners.
- Participate in industry related events to build relationships and promote mutual understanding.
- Implement measures to ensure the fostering of new partnerships and alliances.
- Responsible for implementing and maintaining relevant processes to measure and improve customer satisfaction.
Minimum requirements
Qualifications, experience and competencies required:
- Matric or Equivalent Qualification at NQF Level 4.
- Desirable: Diploma in Policing or equivalent Post-Matric qualifications.
- 3 Years of relevant law enforcement experience or 3 Years relevant Private Security Industry (Armed Response and Vehicle Recovery) experience
- Desirable: Vehicle tracking and telematics experience.
- Desirable: Knowledge of typography and geography of the relevant area.
- Desirable: Knowledge of vehicle crime trends and modus operandi
- General vehicle tracking industry knowledge.
- Computer Literacy (MS Office)
- Desirable: PSIRA Grade C certification
- Desirable: Firearm Competency
- Knowledge of Firearm Control Act
- Valid Vehicle Driver’s License
- Familiar with 2-Way Radio Procedures
- Must be willing to travel and work shifts, overtime as per an approved shift roster including weekends and public holidays.
- Excellent communication skills (both verbal and written) in English and one or more SA official languages
- Results driven
- Customer service orientation
- Persistent Resilience and ability to work under pressure.
- Assertiveness and conflict management resolution
- Empathetic and influential
- Strong interpersonal skills
- Problem Solving, Judgment and Decision Making
Deadline:6th February,2026
go to method of application »
Introduction
- Tracker requires the services of an Installation Support Administrator in their Customer Service Department at their East London Office. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work in a highly pressurized environment. We require diligent and hard-working individuals, who can be a part of a highly motivated team.
Job description
Duties and Responsibilities
- Ensure that telephonic requests received by the Scheduling department are handled efficiently and that company requirements and Service Levels are maintained.
- Ensure that email requests are handled efficiently, and service level agreements and standards are maintained.
- Taking ownership of escalated queries and ensuring query resolution through liaising with all necessary parties and providing timeous feedback to customers.
- Assist with any other tasks or duties assigned by the Manager as the need arise to ensure exceptional and efficient service such as Data integrity campaigns, handling of any Customer Experience calls or electronic communication within the Scheduling department.
- Booking new fitments, onsite inspections and service requests for business and consumer clients.
- Booking jobs with Fitment Centres.
- Assisting Tracker techs and Fitment Centre techs with technical assistance.
- Establishing, building, and maintaining relationships with our various partners.
- Complete administrative tasks, feedback, and daily statistical reporting.
- Ensure that Customer Service standards are maintained in a highly pressurized environment.
- Provide service within the region as well as other departments/regions/staff within Tracker.
- Meet/exceed targets.
- Data capturing.
- Daily and weekly follow up regarding Service Requests and New Fitments that are not completed.
- Sending daily and weekly Service Request stats and New Fitment stats to the relevant manager.
- Taking ownership of all queries received and calls taken and assisting the client within our SLA’s.
Minimum requirements
Qualifications, Skills and Experience
- Matric with at least 1 year Contact Centre experience.
- Bilingual (English and Afrikaans) advantageous.
- Computer literacy.
- Excellent typing and accurate data capturing skills.
- Excellent communication skills including excellent telephone manner.
- Analytical skills.
- Ability to work under pressure.
- Feel confident to have all calls voice recorded.
- Excellent time management - Work with time controls.
- High levels of self-discipline.
- Be able to work independently or in a team.
Deadline:6th February,2026
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Introduction
- Tracker requires the Services of two Quality Assurer: Installations in the Technical Department based in the Durban Office. This department is responsible for effecting installations of sophisticated electronic equipment into vehicles. This position requires the candidate to ensure that all installations are conducted according to Tracker quality standards and provide excellent customer service to all our stakeholders. Please note that EE candidates will be given first preference.
Job description
- Perform regular and planned assessment in your area of responsibility
- Identifying shortfalls and providing solutions
- interacting with technicians and having technical discussions
- Perform regular and planned assessments of fitment centre in your area
- Mentoring and educating technicians
- Ensure compliancy with regards to installations and OEM bulletin
- Ensuring compliancy in customer service ethics
- Ensuring bulletins are circulated to Technicians and FC
- Maintain strong Quality standards
- Ensure compliancy with regards to reporting to admin and Management
- Liaise between multiple departments
- Motivate techs to perform quality installations
- Provide reports and feedback
- Implement and evaluate quality procedures
- Evaluate and improve technical procedures
- Attending to Technical SR’s that are quality related and give feedback to the technicians and the managers.
- Maintain Trackers recommended recovery rate in your area of responsibility through the installation quality process
- Perform test requests
- Attending to PIC’s
- Attending to battery drainage complaints
- Assisting with project installations
- Assisting with afterhours standby
- Liaise with clients to solve technical issues and deliver service excellence
- Ensure compliancy with regards to reporting to Management
- Assisting with technical queries
Minimum requirements
- Matric with a National Technical Certificate in Automotive Electronics/Motor Mechanic.
- Minimum 5 years’ experience as an auto electrician or motor mechanic with one year being in a Supervisory role.
- Valid driver’s license.
- The candidate must possess good communication and administrative skills.
- Computer literacy will be advantageous (MS Office)
- Possess good fault-finding skills and techniques.
- Possess the necessary skills to deliver service excellence.
- Be prepared to travel.
Deadline:10th February,2026
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Introduction
- Tracker’s Sales Department requires an Insurance Sales Consultant to promote TRACKER to the Insurance Industry and to meet sales targets at their Centurion Office. The objective is to provide a high level of visibility and support in order to increase installation volumes from this distribution channel.
Job description
- Promote Tracker to the Insurance Industry.
- Provide on-going product information to a portfolio of brokers/administrators/underwriters.
- Implement and manage incentive programmes/marketing opportunities.
- Regular training to Insurance Intermediary staff on all Tracker products and services.
- Weekly/monthly reports, monitor portfolio performance, track trends within the industry.
- Achieve set monthly and yearly targets.
- Attend after hour functions if required.
- Attend to necessary administration.
- Identify new business opportunities for Tracker.
- Facilitate process improvements by engaging with internal stakeholders.
Minimum requirements
- Matric.
- Candidate must have at least 3 years of experience as a Broker Consultant, responsible for managing and servicing a portfolio of brokers on behalf of a third-party provider.
- Minimum 3 years’ experience in personal lines and commercial short-term insurance.
- Strong understanding of underwriting principles, risk assessment, and claims processes.
- Exceptional organizational and administrative skills
- A Short-Term Insurance qualification would be advantageous.
- MS-Office proficiency.
- Excellent presentation skills.
- Valid Driver’s Licence.
- Excellent communication skills.
- Must be a self-starter.
- Able to work within a team.
- Must reside in Pretoria
Deadline:12th February,2026
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Introduction
- The Stock Administrator is responsible for the effective monitoring of minimum and optimum stock levels of all assigned equipment, tools and goods by accessing and analysing stock-related data/information, and by initiating timeous orders in line with effective stock control procedures and practices in line with strategic objectives. The Stock administrator is also required to reconcile General Ledger accounts for stock and Cost of Sales.
Job description
Stock Control Duties
- Anticipate issues and take appropriate action according to agreed production schedule.
- Gather/collect data relating to stock levels for the core stock items from relevant schedules.
- Reconcile stock schedule readings by performing appropriate calculations and checks to confirm consumption corresponds with invoiced volumes.
- Ensure balance between paper records, physical levels and consumption (within defined, acceptable, limits of error).Highlight variances which fall out of acceptable limits and report to line manager for investigation.
- Oversee and administer all stock administration operational activities as requested by the manager and supervisor in line with approved policies and procedures.
- Assist the manager and supervisor with the accurate coordination and provision of relevant stock control operational information as required.
- Establish and maintain professional Business Partner interactions with all key stakeholders to ensure mutually successful relationships.
- Coordinate all relevant stock administration activities according to SOPs (standard operating procedures) and in line with internal policies and procedures.
- Prepare all necessary stock control documentation according to quality and compliance standards.
- Conduct all relevant stock control filing activities in line with policies and procedures, ensuring accuracy throughout the process.
- Conduct all relevant stock control record-keeping activities in line with policies and procedures, ensuring accuracy throughout the process.
Compile Stock Reports
- Generate previous day stock movement reports by collating data from all relevant sources in line with quality and time standards.
- Submit accurate and timely information to the line manager for information/decision-making purposes.
- Perform all stock administration related duties in a cost-effective manner.
- Proactively remain abreast of new information regarding methods of stock control and administration throughout the industry.
- Provide satisfactory resolution of all escalated, complex customer service queries and/or concerns regarding stock control in line with company policies and procedures.
- Contribute towards the design and implementation of fit-for-purpose initiatives aimed at improving customer service for Tracker across all relevant stock control touch points.
- Ensure that queries and complaints are resolved according to the relevant SOPs and standards implemented throughout the department.
Initiate Stock Orders
- Physically inspect stock levels and take readings in line with SOPs and policies and procedures.
- Record actual stock level details with narrative relating to stock ordering requirements and report the information to the line manager for further action and resolution where required.
Internal Compliance with Tracker
- Ensure strict overall compliance throughout the department and put measures in place to drive adherence of stock control procedures.
- Responsible for contributing towards Operational Risk Mitigation through the proactive identification and mitigation of potential compliance risks, ensuring adherence to industry regulations and Tracker's internal policies within scope of control.
- Contribute towards driving continuous improvement through conducting relevant stock control risk assessments and investigations with a focus on highlighting corrective measures.
- Ensure strict adherence to all internal Tracker policies, procedures and regulations in all work deliverables
Minimum requirements
- Matric
- At least 2 years’ experience within a stock control environment.
- Computer literacy with knowledge and experience in Microsoft Office programs, including Word and Excel.
- Valid Driver’s License (longer than 12 months).
Deadline:11th February, 2026
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Introduction
- Tracker Sales department requires a representative based at a Gqeberha dealership group to promote TRACKER to the Dealership Group and to meet sales and operational targets. The objective is to provide a high level of visibility and support in order to increase installation volumes from this dealership group. TRACKER requires a self-starter with an outgoing personality who can communicate confidently on all levels.
Job description
- Key roles and responsibilities:
- Be based on a Dealers Floor and perform the below duties-
- Be Responsible for the Demo and Pre Fit Dealer Accounts.
- Setting up and Maintaining Demo/Pre Fit Account Process and Procedures
- Monthly Audits
- Responsible for Monitoring and Achieving, required conversion on Demo Accounts
- Secure new business from Dealership.
- Facilitate growth of installations at Service Centres.
- Provide policy/product information.
- Follow up service on existing and prospective clients.
- Dealer training and presentations.
- Area and market penetration.
- Query and account resolution.
- Achieve sales and operational targets set by management.
- Provide client service to both existing and prospective clients.
- Administration of sales contracts.
- Complete weekly activity reports.
- Attend to point of sale material at Dealership and Service Centres.
- Maintain set call rate.
- Achieve sales targets regarding assigned projects.
- Monthly stock takes at Service Centres.
- Demo account conversion and administration.
- Maintenance of Dealer File.
- Attend to necessary administration.
- Attend occasional after hour functions.
- Minimum requirements
- Qualifications and experience required:
- Matric and at least 2 years Tele sales/Call center Sales experience in a sales environment.
- Proficiency in MS-Office.
- Excellent presentation skills.
- Valid Driver’s License
- Excellent communication and organizational skills.
- Well groomed and presentable at all times
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Introduction
- TRACKER requires the services of an API Test Automation Analyst in the Development and Engineering division. We require a self-starter with an outgoing personality and the ability to communicate at all levels. The successful candidate will be required to facilitate test automation within the testing team.
Job description
- Responsible for designing, developing, and executing quality assurance and control processes, test
- strategies, test plans and test cases that verify software conformance to defined acceptance criteria.
- In addition to functional and regression testing, the Test Analyst is responsible for quality assurance of
- non-functional areas such as data integrity and fault finding on systems.
- Responsibilities include but not limited to, linking test cases to business/systems requirements to ensure
- traceability, execute test cases, log defects and the creation of test ware.
Test Strategy/approach/plan:
- Develop test plan, approach and scope for automation efforts.
- Provide test estimate input for projects.
- Provides input to continuously improve test methodology.
- Establishes and implements an approach for managing test data.
Requirements Management:
Reviews functional requirements.
- Analyse requirements for completeness, correctness and clarity, to drive the testing effort.
- Has a clear grasp of capabilities that business wants to establish, to shape scenarios.
Developing Test Scenarios:
- Define automation targets and objectives with Team Lead.
- Analyses and develops the proper test coverage with the stakeholders.
- Traces requirements to test cases to verify test coverage.
Test Execution:
- Manage own test preparation and execution activities.
- Identify and create necessary test data.
- Executes scenario-based test cases.
- Analyse metrics for quality assessment.
Reporting:
- Traces coverage and clearance.
- Provides input to standard test metrics and reporting.
- Works within the project team and test team to address issues and report status.
Defect Management:
- Debug the development and execution of test scripts against test targets.
- Analyse test failures.
- Priorities defects logged with development team.
Minimum requirements
- Matric or Equivalent certification.
- ISTQB – Foundation testing certification is a must.
- ISTQB Advanced Test Analyst is preferable.
- Relevant IT degree or diploma required.
- 3 years relevant testing experience (encompassing the skills and knowledge listed below).
- Of the above testing experience should include, 3 – 5 years’ experience in API testing tools (ReadyAPI/Postman).
- Experience in using ODATA within a RESTful API.
- Experience in using SQL to query databases and using JDBC within API testing.
- Experience in working with Git repositories and branching strategies.
- Experience in software testing should including methodologies (agile, functional and non-functional), test planning, test case development, execution, and quality assessment of test cases.
- Extensive experience developing test cases and test scenarios from story cards/use cases and/or requirements specifications
- High attention to detail with a focus on quality.
- Will be part of a dynamic Mobile team of self-motivated individuals.
- Demonstrates cross-functional expertise and be highly adaptive and flexible with the ability to thrive in a highly complex and ever-changing environment.
- Ability to lead and work independently, or function in a team as needed.
- Ability to effectively communicate ideas across to team members.
Deadline:6th February,2026
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Introduction
- Tracker’s Sales department requires a consultant to promote TRACKER to the Dealer industry and to meet sales and operational targets. The objective is to increase sales in the Dealer channel by selling Tracker solutions and providing a high level of visibility, sales training and sales support. TRACKER requires a dynamic, highly motivated, self-starter with an outgoing personality who can communicate confidently on all levels.
Job description
Key roles and responsibilities:
- Be based on a Dealers Floor and perform the below duties-
- Achieve sales targets regarding assigned projects.
- Sell Tracker solutions to clients (F2F / Telephonically).
- Do regular sales / process training with the dealer staff on all levels.
- Load and assist with scheduling duties of Dealer leads.
- Attend to point of sale material at Dealership and Service Centres.
- Responsible for Monitoring and Achieving, required conversion on Demo/Prefit Accounts.
- Responsible for the Demo / Pre-Fit Dealer Accounts.
- Managing Demo/Pre-Fit and on-sell processes and procedures.
- Monthly Audits
- Facilitate growth of installations at Service Centres.
- Follow up service on existing and prospective clients.
- Client training and presentations.
- Area and market penetration.
- Query and account resolution.
- Provide client service to both existing and prospective clients.
- Administration of sales contracts.
- Complete weekly activity reports.
- Assist with monthly stock takes at Service Centres.
- Attend to necessary administration.
- Attend occasional after hour functions.
Minimum requirements
Qualifications and experience required:
- Based in the proximity of Cape Town
- Able to fluently speak & write English.
- Matric and at least 1 year experience in a sales environment.
- Proficiency in MS-Office/Excel.
- Excellent sales and presentation skills.
- Excellent F2F communication and organizational skills.
- Valid Driver’s License
Deadline:11th February,2026
go to method of application »
Introduction
- Tracker requires the services of a Senior Business Analyst in our Technology Department. The Business Analyst is responsible for supporting business and the management of change initiatives within the business environment. Providing consulting services and representing business on all change projects/initiatives.
Job description
- Deliver strategic projects on time, in budget, with the desired functionality, at the defined quality level in a sustainable way. Work with key stakeholders to gather and define business requirements and related user and functional requirement. Ensure business rules are carefully documented.
- Translate requirements into detailed functional specifications including wireframes, high level system architecture where appropriate.
- Perform validation of requirements against features at end of each sprint.
- Ensure quality output from initiation to completion, including requirements, planning, Devops work items, wiki and other documentation
- Meet best practice criteria in the documentation of requirements and systems
- When relevant, assure that team members adhere to and follow these practices.
- Complete work orders in appropriate timescales
- Maintain and support documentation
- Enhance documentation and documentation systems
- Share and document knowledge in wiki’s
- Document systems, including enhancements to facilitate knowledge sharing
- Mentor and coach developers, testers and other team members in proper standards and practices for documentation
- Ensure that the best practice development processes and standards are followed
- Effective use of toolsets
- Follow and advise on department documentation standards
Minimum requirements
- Relevant Degree or Diploma or Relevant Work Experience required
- Business Analyst related certification required (e.g. CBAP certificate)
- 6 years of relevant work experience
- Requirements gathering, user requirements and functional specifications
- Agile documentation
- Validation (validate requirements against app) and documentation (update documentation, including wiki pages)
- Stakeholder communication
- Experience as a BA in a mobile development environment is preferred
- Experience with Azure Devops would be advantageous
- Experience with documentation tools
- MS Office including Visio required
- Experience with Devops work items and wiki’s would be advantageous
- Exposure to diagram tools such as Enterprise Architect advantageous
- Experience in development technologies would be advantageous:
- Microsoft SQL Server
- REST, SOAP API’s
- Native iOS, Android
- Exposure to good documentation practices
Deadline:11th February,2026
Method of Application
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