Fresh Jobs at Vector Logistics

Job Purpose

• To manage and maintain the fleet and transport team in the hub/depot, thereby ensuring that productivity and performance are maximized.

Key Responsibilities

Fleet Control

• Manage the daily schedule.
• Check that a job card has been allocated to work and that the driver has managed to complete the form correctly.
• Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults.
• Request complaints and difficulties for the day and take the appropriate action.
• Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring drivers’ conduct and vehicle performance such as:
• Speeding.
• Excessive revving or braking.
• Backdoor standing time.
• Yard delays.
• Take the necessary disciplinary action depending on the particular instance or trend.
• Build a culture of asset care through counselling discussions with staff,
• particularly drivers.
• Consolidate, on an ongoing basis, accident/incident reports that display each driver’s conduct and make appropriate decisions on the sanction depending on the severity of the incident.
• Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues.
• Analyze the details on the monthly vehicle inspection sheets and take the necessary action.
• Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required.
• Report daily to the Transport Manager on the trucks, indicating trucks that have been booked off.
• Providing reasons for why trucks are not being utilized and when they are expected to be in use again.
• Reconcile hired trucks kilometers to supplier shipments on a daily basis.
• Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on a daily basis.
• Complete a daily Casuals Report indicating reasons why ad hoc casuals were used.
• Monitor daily overtime on the BLICK system for drivers, van assistants, supervisors and refrigeration mechanics.
• Manage routes ensuring that time is optimized for each delivery.

Workshop Control

• Consolidate the total cost allocated to each truck on a monthly basis in a Cost Analysis Report.
• Demonstrate in report format the reasons for additional expenditure on vehicles.
• Keep diesel documents on a daily basis ensuring that they are reconciled to the Vector statement(s).
• Check and sign off overtime for the workshop.
• Monitor workshop service standards.
• Identify anomalies in service quality and stocks levels and investigate further.
• Complete a combined summary of all monthly expenditure and report on a cost analysis sheet ensuring that it balances to the income statement.
• Ensure that all traffic fines have been paid correctly and promptly.
• Complete the Weekly Repair Template reflecting time and reasons spent on trucks booked off.
• Control fuel-related issues regarding hired and Vector trucks.
• Complete the daily checklists for the workshop.

Vehicle Maintenance

• Oversee cleaning team to ensure that trucks are cleaned on a regular basis.
• Ensure that vehicles are sent for a service in line with the vehicle maintenance plan.
• Provide a consolidated accident/incident report to the Logistics Manager.
• Conduct a daily visual check on all vehicles, ensuring compliance with AARTO and organizational safety requirements.
• Record faults on the vehicle inspection sheet and ensure that the necessary vehicle repairs are completed timeously.

Risk Control

• Investigate hijacking incidents to establish whether or not they are genuine cases.
• Handle proxy responsibilities.
• Ensure that all drivers have valid driver’s licenses and PDP’s.

Health and Safety Compliance

• Ensure all staff members comply with health and safety requirements.
• Investigate and report on all injuries on duty (IOD’s).
• Implement safe working procedures.
• Manage the outsourced washing of trucks and check all chemicals used are approved.

Sustainability and Environmental Management

• Measure and manage sustainability practices within area of responsibility.
• Implement and monitor Sustainability Report targets.
• Ensure environmental legal compliance.

Team Supervision

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others.
• Report the consolidated performance and measurement analysis on staff notice boards.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.
• Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.

KPI’s

• Transportation costs.
• Truck utilization/performance rates.
• Driver performance.
• Fuel consumption rates.
• Maintenance costs.
• Accuracy of driver cash management.
• Product shortage / availability.
• Vehicle management and safety.
• Optimization of resourcing, loading and routes.
• Assurance of informed decisions and governance.
• AARTO compliance.
• Compliance with health, safety, environmental and quality requirements.

Key Relationships

Internal

• Warehouse management team.
• Finance department.
• Administration team.

External

• Suppliers and service providers.
• Road Traffic Management Corporation.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Minimum of a diploma in fleet management.
• Valid Code EB drivers' license.
• A minimum of 3 years in a transport management environment.

Skills and Competencies

Behavior Standards

• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results and people.

Knowledge

• Transport and road regulations and bylaws.
• Transport performance benchmarks.
• Vehicle specifications.

Skills

• Financial management.
• Planning, organization and coordination.
• Computer literacy (MS Office).
• Verbal and written communication.
• Interpersonal.
• Logical thinking.
• Problem solving.
• Critical thinking.
• Decision-making.

Attributes

• Tolerance of stress and pressure.
• Attention to detail.
• Deadline driven.
• Able to prioritize.
• Organizational awareness.

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Job Purpose

• To develop and execute the Vector Business and Principals execution requirements including sales goals, shelf health and people management within the region.  
• To provide tactical and operational leadership and support to the regional sales team.

Key Responsibilities

Sales Management:

• Execute the National Sales strategy.
• Develop in-store activations to drive sales.
• Manage and monitor strategic target achievement for region.
• Attend national meetings are required.
• Drive the implementation of the pricing strategy and practices.
• Develop key internal relationships in various functional areas and at various levels with Principals (NAM’s); Operations Managers; Buyers and Franchisee Owners.
• Report on regional competitor activity and performance.
• Develop, implement and manage regional sales objectives.
• Constantly analyze statistics regarding the number of sales made in a given time period.
• Drive the achievement of applicable strategic and operational targets. (cycle and monthly)
• Execute Principals sales team promotional activities across the region and report.
• Drive the achievement of regional sales budgets in terms of volumes.

Customer Relationship Management:

• Maintain and expand the customer base by building and maintaining good relationships with key customers and recognizing new customer opportunities.
• Understand key customers’ in-store processes as well as their requirements and trends; and ensure adherence to processes.
• Gather regional market intelligence on national accounts and key regional accounts.
• Manage and co-ordinate regional resources in line with customer plans in order to achieve customer requirements (call cycles etc.).
• Ensure the customer service excellence is implemented and maintained in line with Vector Leadership Standards.
• Resolve escalated customer queries and issues professionally within 24hours and in the best interest of all parties. Escalate accordingly if not resolved.
• Conduct Principal Trade Visits as required and according to monthly planners.

Financial Management:

• Control regional sales OPEX budgets in terms of volumes.
• Drive achievement of both sales and returns targets.

Regional Management:
Human Resources:

• Ensure all new and existing employees are inducted accordingly and timeously.
• Ensure leave planners are in place and maintained according to company standards.
• Manage Casual Labour in line with Regional Budget & legislative requirements.
• Monthly sign – off of payroll for region including management / control of acting allowances & travel allowances ensuring RMP Compliance.
• Manage regional headcount in line with budget; ensure sign-off of organization charts monthly.
• Ensure IR Matters for region are managed in line with legislation & company policy.
• Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
• Lead the regional team towards meeting strategic objectives and targets through regular communication and utilization of the full organizational talent management tool set.
• Conduct regular performance appraisals with subordinates and ensure that the process is cascaded throughout the regional team.
• Coach and support team members where necessary to achieve objectives.
• Manage and deliver on succession plans to enable the development of a future generation of leaders and specialists and ensure optimal turnover and retention levels are maintained.
• Champion training and development of the team through the utilization of available training opportunities or by contributing to the development of new training solutions in collaboration with regional and national training specialists.
• Develop and manage high performance multi-disciplinary teams in order to solve problems within the region.
• Encourage skills workshops between multi-disciplinary teams and across the regional team to realize the transfer of skills.
• Conduct weekly management meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.
• Monitor team performance and provide regular feedback.

Asset Management:

• Ensure that all assets are managed & maintained per employee (ie: cellphones; 3g cards; tablets; vehicles; laptops; uniforms; access cards; fuel cards).
• Ensure vehicle inspections are completed by the RSM quarterly.
• Manage Fleet including private mileage; fuel cards; speeding; accident investigations.
• Manage above in accordance with company policy and rules.

Handheld Technology (HHT):

• Monitor reports daily.
• Ensure collage is updated accordingly to monthly ASM Planner.
• Track monthly priorities weekly (ie: key activities by principal by month).
• Sign off store lists for priorities.
• Ensure promotional execution is achieved.
• Ensure Shelf Health Scorecards are completed as per target of 30 per ASM per month and VTM achieve monthly SLA (90%).
• Strike Rate at 80% collage vs planned.

In-Store and Trade Management:

• Trade Visit: RSM to spend one day per month in the trade with each ASM.
• Ensure Review Meetings are accordingly actioned: Buyer Quarterly meetings; Regional Operations meetings are done monthly.

Returns Management:

• Report on Year to Date (YTD) returns VS target.
• Ensure returns are completed weekly and cleared from back up.
• Report thermally abused stock to Call Centre as required.

Call Cycles:

• Sign Off Call Cycles: check and validate.
• Ensure that changes to Call Cycles are logged and uploaded into respective system.  
• All sales employees on HR SAP must have a call cycle on system.
• RSM to ensure all stores categorized as A+, A,B,C,D are covered by call cycles unless strategically not on to be called on.

Key Relationships

Internal:

•  Customer service Centre; Supply Chain; Customers; Operations team; NAM’s; RSM’s. 

External:

• Principals RSM’s; Customers Buyers; Franchisee Owners.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Degree or Diploma in management, business administration and or marketing.
• Valid Code EB drivers’ License.
• 5 to 8 years' experience in a customer and sales force operational role that includes coordinating sales teams and managing complex and/or significant customer relationships.

Skills and Competencies

Knowledge

• Business principles.
• Company economics (supply and demand).
• Sales principles and methodologies.
• The regional market and competitors.

Skills

• Planning and organization.
• Negotiation.
• Project management.
• Computer literacy (MS Office).
• Verbal and written communication.
• Report writing.
• Presentation Skills.
• Interpersonal.
• Logical thinking.
• Innovative thinking.
• Problem solving.
• Decision-making.
• Analytical and evaluative thinking.