We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our services your solutions. Vector's vehicle fleet includes a food industry first in 'multi-temperature'? vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
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Overview
- We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
- But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
- Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- To effectively work and communicate with the Operations management to continuously improve standards.
- To plan, develop and implement techniques, processes and procedures for controlling the desired level of quality for all goods stored and supplied by the region/site.
- To coordinate with principals and suppliers, warehouse and transport management and customers to resolve quality and food safety issues.
- To ensure compliance to all company and group policies and standards affecting food quality and safety.
Key Responsibilities
Key Responsibilities
Legislative and Policy Compliance
- Ensure compliance with the Food Safety legislation and regulations.
- Ensure the region and sites have the current Vector quality and food safety standards and procedures in place.
- Ensure documentation completion and submission requirements are adhered to.
- Ensure all internal policies are aligned to legislative requirements and best practice.
- Update quality policy and procedures checklists.
Operational Compliance Support and Auditing
- Conduct warehouse and transport compliance audits.
- Provide feedback to the Operations Management and SHERQ management regarding (internal and external) audit outcomes and compliance.
- Drive the QA strategy with the broader regional team.
- Implement and maintain quality tools to ensure quality control and compliance.
- Provide management and staff training on specialist fields like food safety, HACCP and temperature monitoring.
- Coordinate external audits in all the region’s distribution centres.
- Coordinate 3rd party audits by customers for the region.
- Ensure that all traceability and recalls procedures are followed.
- Implement, administer, monitor and maintain the warehouse food safety programme and the associated documentation.
- Maintain the HACCP system and other safety information and documentation on a daily basis.
- Formulate sampling procedures and designs, and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.
- Utilise statistical data techniques to monitor Operational compliance.
- Establish and monitor packaging, transportation and warehousing standards.
- Ensure continuous improvement with suppliers, packaging, storage and transportation standards.
- Take all necessary steps to control potentially unsafe or poor quality product.
- Work closely with Operations Manager and employees to ensure conformance to company standards to assure process compliance, food safety, and product quality.
- Verify critical control point procedures and parameters for completion as per the established food safety programme.
- Investigate quality concerns with customers and suppliers, resolve and follow up corrective measures.
- Accompany inspectors during on-site inspections and respond to regulatory non-compliance and to the best of ability mitigate or limit any inspection violations.
- Effectively manage corrective action processes to comply with regulatory requirements to identify cause, address problems, restore control, evaluate and monitor processes, modify procedures or improve the food safety system, and prevent recurrences.
- Verify completion of food safety paperwork completed by the Operations team - temperature logs, shelf life - and review for acceptability.
- Monitor structural and equipment defects that may create quality and food safety deficiencies or non-compliance and coordinate resolution with Operations and Maintenance.
Communication and Reporting
- Analyze data, develop leading indicators, determine trends and produce and present required reports to advise management accordingly.
- Engage with external bodies (e.g. Department of Health and service providers) with regards compliance requirements and best practice.
- Complete a monthly management report for each operating area.
Incident Investigation
- Conduct post incident investigations in order to identify root causes and determine appropriate preventative and corrective action.
- Seek continual improvement in food safety by regularly monitoring regional and site activities and assess the implications of any new developments.
- Analyse and investigate customer complaints. Facilitate interventions to address the problem and monitor improvements.
Effective Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Manage colleagues and employees’ expectations and communicate appropriately.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
Key Relationships
Internal
Operations.
- Group SHERQ teams.
- Customer Team (on queries).
- Finance (HO Risk management).
- Internal Audit.
- HR.
- Training team.
- Supply Planning Team.
External
Consultants.
- Government departments.
- Contractors.
- Certification bodies.
- Suppliers.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Matric.
- A degree in Food Science/Technology, Applied Science or like discipline.
- Valid Code EB drivers' license.
- A minimum of 3 years working in a food hygiene and/or health and safety environment implementing food safety and health and safety policies.
Skills and Competencies
Behavior Standards
- Be brilliant at the basics.
- Face the brutal facts.
- Smash the silos.
- Lead with integrity, respect and energy.
- Be curious and challenge change.
- Take accountability for results and people.
Knowledge
- All applicable legislation.
- SANS 10330 HACCP and ISO 22000 systems.
- Industry standards.
- Quality management principles.
- Working knowledge of Vector strategies, policies, customer products and operations (warehousing and transportation).
Skills
- Auditing.
- Relationship building.
- Computer literacy (MS Office).
- Verbal and written communication.
- Interpersonal.
- Logical thinking.
- Critical thinking.
- Decision-making.
- Analytical and evaluative thinking.
- Able to synthesize information from disparate sources and deliver comprehensive, balanced and actionable analysis.
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JOB PURPOSE
- To lead and manage SHERQ and sustainability operations, ensuring legal compliance, risk mitigation, and continuous improvement. The role is responsible for standardising systems and procedures, maintaining certifications (ISO 14001, ISO 45001, FSSC 22000), driving ESG strategy and supporting operational excellence through audits, stakeholder engagement, and data-driven decision-making. It also plays a key role in coaching teams, managing change, and aligning SHERQ and ESG practices with strategic business objectives.
KEY RESPONSIBILITIES
- Compliance & Risk Management: Lead statutory inspections and ensure alignment with OHS, Environmental, R638, Marsh, AON, and other regulatory standards. Ensure legal registers are maintained and current across all sites. Review and improve fire safety and emergency preparedness procedures. Support sites in preparing for external risk audits (e.g., Marsh) and drive audit readiness programmes. Provide input on legal compliance and internal controls to mitigate operational and SHERQ risks.
- Audit & Certification: Plan and oversee ISO, legal, and risk audits nationally (ISO 14001, ISO 45001, FSSC 22000). Monitor SHERQ audit performance and integrate audits for efficiency. Support sites in retaining existing certifications and attaining new ones. Conduct site audits to identify non-conformances and ensure effective closure.
- Standardisation & Continuous Improvement: Drive standardisation of SHERQ and ESG systems, procedures, and documentation across all regions.Lead Centre of Excellence initiatives to embed consistent practices and toolkits. Monitor SHERQ operational trends and implement forward-thinking improvements. Drive SHERQ and ESG projects (e.g., site mergers, upgrades, software implementation).
- ESG strategy and Reporting: Support the execution of Vector’s ESG strategy, including project tracking and reporting.
- Stakeholder Engagement & Support: Engage with customers, principals, and service providers to resolve complaints, recalls, and investigations. Collaborate cross-functionally with Operations, Risk, PBCS, VTM, and SHERQ teams to meet strategic goals. Advise and support teams on new and existing SHERQ legislation and standards. Attend meetings and represent SHERQ in customer and principal engagements.
- Training & Capability Building: Coach and mentor SHERQ teams in delivering ESG and SHERQ support. Facilitate training on statutory compliance, safety, food safety, and environmental standards. Promote a culture of safety, sustainability, and accountability across the network.
- Systems & Documentation: Ensure documentation systems are current, practical, and user-friendly. Maintain internal and external audit schedules. Ensure timely and complete submission of all required reports.
KEY RELATIONSHIPS
- Internal: High degree of interaction for the purpose of strategy, compliance, training and collaboration.
- External: Moderate to high degree of interaction for the purpose of issue resolution, audits relationship management
- Auditors & Regulators: High degree of interaction for the purpose of compliance, certification and inspections.
QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE
Qualifications and Experience
- Education: Bachelor’s or BTech degree in Safety, Quality, Science, Eng or Environmental Management.
- Experience: > 5 years in supply chain, distribution, plant or FMCG environments, with at least 3 years in a SHERQ management role. Proven experience managing multiple large-scale sites or regions, leading audits, compliance programmes, and working knowledge sustainability reporting.
Skills and Competencies
- Knowledge: Strong understanding of ISO standards (ISO 14001, ISO 45001, FSSC 22000) and SHERQ frameworks. Familiarity with statutory and regulatory requirements (e.g., R638, ZA) related to health, safety, environment, and food safety. Working knowledge of ESG and sustainability reporting frameworks (e.g., GHG Protocol, Scope 1–3, carbon, waste, energy, and water metrics). In-depth knowledge of supply chain operations, warehousing, and customer requirements. Lead auditor experience across ISO, food safety, environmental, health & safety, and ESG domains.
- Valid Code 8 drivers' licence
go to method of application »
Overview
- We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
- But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
- Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- To effectively work and communicate with the Operations management to continuously improve standards.
- To plan, develop and implement techniques, processes and procedures for controlling the desired level of quality for all goods stored and supplied by the region/site.
- To coordinate with principals and suppliers, warehouse and transport management and customers to resolve quality and food safety issues.
- To ensure compliance to all company and group policies and standards affecting food quality and safety
Key Responsibilities
Legislative and Policy Compliance
- Ensure compliance with the Food Safety legislation and regulations.
- Ensure the region and sites has have the current Vector quality and food safety standards and procedures in place.
- Ensure documentation completion and submission requirements are adhered to.
- Ensure all internal policies are aligned to legislative requirements and best practice.
- Update quality policy and procedures checklists.
Operational Compliance Support and Auditing
- Conduct warehouse and transport compliance audits.
- Provide feedback to the Operations Management and SHREQ SHEQ management regarding (internal and external) audit outcomes and compliance.
- Drive the QA strategy with the broader regional team.
- Implement and maintain quality tools to ensure quality control and compliance.
- Provide management and staff training on specialist fields like food safety, HACCP and temperature monitoring.
- Coordinate external audits in all the region’s distribution centres.
- Coordinate 3rd party audits by customers for the region.
- Ensure that all traceability and recalls procedures are followed.
- Implement, administer, monitor and maintain the warehouse food safety programme and the associated documentation.
- Maintain the HACCP system and other safety information and documentation on a daily basis.
- Formulate sampling procedures and designs, and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.
- Utilise statistical data techniques to monitor Operational compliance.
- Establish and monitor packaging, transportation and warehousing standards.
- Ensure continuous improvement with suppliers, packaging, storage and transportation standards.
- Take all necessary steps to control potentially unsafe or poor quality product.
- Work closely with Operations Manager and employees to ensure conformance to company standards to assure process compliance, food safety, and product quality.
- Verify critical control point procedures and parameters for completion as per the established food safety programme.
- Investigate quality concerns with customers and suppliers, resolve and follow up corrective measures.
- Accompany inspectors during on-site inspections and respond to regulatory non-compliance and to the best of ability mitigate or limit any inspection violations. Effectively manage corrective action processes to comply with regulatory requirements to identify cause, address problems, restore control, evaluate and monitor processes, modify procedures or improve the food safety system, and prevent recurrences.
- Verify completion of food safety paperwork completed by the Operations team - temperature logs, shelf life - and review for acceptability.
- Monitor structural and equipment defects that may create quality and food safety deficiencies or non-compliance and coordinate resolution with Operations and Maintenance.
Communication and Reporting
- Analyse data, develop leading indicators, determine trends and produce and present required reports to advise management accordingly.
- Engage with external bodies (e.g. Department of Health and service providers) with regards compliance requirements and best practice.
- Complete a monthly management report for each operating area.
Incident Investigation
- Conduct post incident investigations in order to identify root causes and determine appropriate preventative and corrective action.
- Seek continual improvement in food safety by regularly monitoring regional and site activities and assess the implications of any new developments.
- Analyse and investigate customer complaints. Facilitate interventions to address the problem and monitor improvements.
Effective Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Manage colleagues and employees’ expectations and communicate appropriately.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
Key Relationships
Internal
- Operations
- National SHEQ teams
- Customer Team (on queries)
- Finance (Risk management)
- Internal Audit
- HR
- Training team
- Supply Planning Team
External
- Consultants
- Government departments
- Contractors
- Certification bodies
- Suppliers
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- A degree in Food Science/Technology, Applied Science or like discipline
- A minimum of 3 years working in a food hygiene and/or health and safety environment implementing food safety and health and safety policies
- Experience in the implementation and management of ISO systems
- Valid Code EB drivers' licence
Skills and Competencies
Knowledge
- All applicable legislation
- SANS 10330 HACCP and ISO 22000 systems
- Industry standards
- Quality management principles
- Working knowledge of Vector strategies, policies, customer products and operations (warehousing and transportation)
go to method of application »
Overview
- We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.
- But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.
- Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- Provide direct commercial finance support and insight to the finance, sales, and operational teams.
- Facilitate robust commercial engagement across the business to enable strategic decision-making.
- Drive profitability, forecasting accuracy, and cost management to unlock margin improvement and sustainable growth.
- Ensure rigorous financial control, reporting accuracy, and adherence to compliance standards.
Key Responsibilities
Strategic Contribution:
- Participate in the development and execution of a 2–5 year commercial and business strategy.
- Align profitability models to support long-term strategic growth.
Customer Contract Management:
- Calculate and provide accurate pricing information for the annual price negotiations.
- Together with the Sales Executive, review customer and principal pricing contracts and manage the annual pricing negotiations and formula-based adjustments and agree pricing with customers and principals.
- Assess new and existing projects for financial viability and profitability.
- Conduct regular performance reviews and highlight opportunities for the business and its customers/principals relating to, among others, rate reductions and improved efficiencies.
- Provide continuous support regarding profitability to ensure that costs are managed against targeted margins.
Reporting:
- Drive enhanced customer and business profitability and performance information designed to unlock margin opportunities and influence improved contributions.
- Identify opportunities for value added reporting to improve the quality and content of reporting and message management.
- Provide sustained support to customers and principals, particularly those who raise specific queries.
Revenue & Accrual Management:
- Monitor and validate revenue recognition, billing accuracy, and accrual processes.
- Align financials with revenue cut-off policies and contractual obligations.
Contract & Compliance Oversight:
- Manage and maintain the contract register, ensuring timely renewals and policy compliance.
- Enforce appropriate authorization levels and segregation of duties in financial processes.
General Ledger & Month-End Management:
- Review and approve general ledger entries, ensuring accuracy of month-end close.
- Reconcile financial statements and ensure completeness of financial records.
Operational & Cost Management:
- Monitor OPEX vs budget and collaborate with procurement to drive vendor efficiencies.
- Identify cost-saving opportunities and improve operational efficiency.
Reporting & Business Insights:
- Enhance value-added reporting through tools such as Power BI and advanced Excel models.
- Provide insights to support strategic sales, operational, and customer engagement decisions.
Stakeholder Engagement:
- Act as the commercial liaison between internal teams (finance, sales, operations, legal) and external stakeholders (customers, principals, auditors).
- Resolve financial queries and ensure the alignment of cross-functional commercial objectives.
Commercial Insight & Technical Expertise:
- Provide calculations, detailed analysis and associated recommendations emanating from any and all queries that arise as a result of changes in business operations, the economic climate or potentially might offer more profitable solutions.
- Provide expertise in management team meetings to internal clients and colleagues and recommend solutions based on insights and findings.
- Provide practical commercial expertise and insights to external customers and principals as part of regular engagement and ad hoc requests.
Key Relationships
Internal:
- Customer team
- Operations management
- Sales team
- Business Intelligence team
- Wider Finance team
- Debtors
- Master Data Team
External:
- Legal representatives
- Auditors
- Existing and potential customers
- Principals/Suppliers
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience:
- CA or CIMA preferred, minimum B.Com (Financial Accounting) or B.Com (Management Accounting)
- 5 years’ experience, including both financial and management accounting
- SAP experience would be advantageous as would exposure to a sales/ supply chain/ FMCG/ logistics environment.
Skills and Competencies:
- Financial modelling
- Feasibility and appraisal methods
- Verbal and written communication
- Computer literacy (MS Office and especially proficiency in Excel)
- Power BI
- Report writing
- Interpersonal and customer relations
- Negotiation
- Logical thinking
- Problem solving
- Decision-making
- Analytical thinking
- Presentation
- Numeracy
- Strategic influencing
- Lateral thinking
- Organisational awareness
go to method of application »
Job Purpose
- To provide a Central HR Administration service to embedded HR and to employees in support of their onboarding and benefits including all SAP transactions for new joiners, employee movements and exits from the business.
Key Responsibilities
Employee Administration
- Provide new joiner and internal employee administration support for bargaining and non-bargaining unit employees (A band and above)
- Manage the new joiner process from offer letter through to joining instructions and up to day-one start date
- Provide specialist HR support and advice to employees and line explaining Company policies and procedures in a timely and effective manner
- Create accurate employee records on SAP based on the completed employee take-on pack and/or electronic forms and copies of required documents.
- Processes medical aid and retirement fund entries and withdrawals including any voluntary additional or top up benefit choices.
- Liaises with PSG consultants in conjunction with both existing employees and new joiners / leavers to facilitate the provision of information and advice on scheme choices and options
- In conjunction with embedded HR facilitates the process for the annual package restructuring and medical aid benefits / options selection
- Maintains the employee personal filing system and updates the files and documentation.
- Manage the employee termination process from notification of termination to exit
- Terminates employees on SAP based on the workflow / documentation received
- Process employee movements within the business on SAP (Change to Position SAP actions)
- Manages the process when an Employee moves from a Temporary to a Permanent position, including benefit selection and processing
- Assisting employees with relocation based on an approved relocation authorization including initiating the necessary document approval workflow, liaison with employees, service providers, and sourcing team.
- Responsible for dashboard maintenance and assist with managing CHRA expansion projects.
HR Services and Systems Support
- Provides a central helpdesk service for HR administration and benefits related queries from employees and managers in the business and ensure their resolution in accordance with service standards (SLA)
- Liaises with payroll to resolve queries, provide support and assist with the distribution of payslips / infoslips
- Co-ordinate and schedule HR information systems training including adhoc refresher session for employees and line managers.
- Responsible for drafting and preparing letters of appointment in accordance with company policies and employment legislation.
- Maintains and updates the onboarding tracker on excel (sharepoint).
- Generates ad hoc and standard monthly reports eg. monthly terminations report for IT systems
- Manages the Vector travel management allocation and vendor record creation on SAP which includes;
- Creating of an IT17 record on SAP
- Creating the batch entry using PRAA
- Creating the employee vendor record using SM35
- Forms part of the project team generating ideas and input into system enhancements and efficiency projects and assists with the User Acceptance Testing (UAT) of system configuration enhancements and changes
- Provide first line HR Information Systems support and a basic systems administration function eg. workflow reassignment and sharepoint team site content upload and update
- Manages (system administrator) the Central HR Administration onboarding extranet site including;
- Creation of user profiles
- Uploading and meta-tagging of electronic documents and remuneration and benefits guides
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- A Degree in Human Resource Management or equivalent
- 1 to 2 years’ experience in a similar role
Method of Application
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