Fresh Jobs at VHRS

Role summary:

• The Culture & People Operations role oversees all stages of the employee lifecycle, working closely with the CEO and Exco to implement talent strategies, develop career paths and training programs, manage employee-related processes, and champion the company’s culture.

Daily Responsibilities:

• Maintaining company culture 
• Perform any reasonable tasks / duties requested by senior management
• Actively promote internal office culture in line with company vision 
• Consult senior management with any issues that may negatively affect other departments and ESET as  a whole 
• Actively research possible areas of improvement in HR department
• Creating a safe work environment and handling disciplinary actions
• Be an administrative expert 
• Attracting high performing employees:
• Create and promote Employee Value Proposition 
• Ensure culture and the benefits that our values bring to employees
• Recruitment and hiring:
• Recruit for culture fit, skill, attitude, experience and potential 
• Draft recruitment plans in line with company goals 
• Recruitment and promotions in line with EE  
• Achieve planned EE targets  
• Ensure up to date Job Descriptions for all roles
• Induction and onboarding new employees:
• New starter onboarding documentation and operational coordination 
• Ensure successful induction and onboarding completion for  each new employee 
• Liaise with other departments to ensure new employees are  equipped with all necessary tools, hardware, software in time  for their arrival 
• Actively monitor all steps of probation in conjunction with  direct managers 
• Set expectations for performance & company culture and skill  development
• Performance alignment and retention: 
• Set expectations for constant feedback for  employee/manager and communication rhythms – recorded  with automated HR tools
• Collaborate with various teams to identify and address talent  management needs 
• Create a culture of expectations for high performance  
• Train Managers on the importance of ongoing Informal and  formal feedback to their team
• Train Managers on the importance of ongoing Informal  feedback to their team 
• Performance procedure – 100% Performance alignment  sessions completed in line with deadlines through line  managers 
• Assist Line Managers in designing KPI’s/Job Descriptions for  each role  
• Performance/ Career growth plans in place for all employees (PDP’s where appropriate) 
• Align and monitor company OKR’s with team and individual  OKR’s/KPI’s
• Employee career development and Training:
• Analyse all roles / job descriptions against the employees  chosen career path 
• Work with managers and employees to create employee  career development plans
• Develop and implement employee training and development  programs 
• Ensure up to date Skills Matrix for all roles 
• Draft and obtain signoff of skills plan in line with company  goals 
• Ensure 100% of skills plan executed through line managers 
• Provide monthly feedback on progress of training.  
• Facilitate internship program and learnership program
• Compensation and reward:
• Assist in designing required incentives/rewards schemes
• Actively manage compensation through company Reward  Framework 
• Keep salary benchmarks up to date 
• Ensure role appropriate job grading 
• Implement company Incentive programs
• Employee exit:
• Coordinate legal proceedings in conjunction with Exco
• Conduct exit interviews for each employee 
• Provide quarterly feedback on exit interview trends
• Coordinate operation off boarding of exiting employees
• Provide references for ex-staff
• HR Strategy:
• Assist with implementation of HR strategies and initiatives  aligned with the overall business strategy and goals
• Talent Management: 
• Ensure succession plans in place or pipeline to progress to the  next level for each department
• Identify high-performing employees and develop retention  strategies
• Employment Equity:
• Draft and obtain signoff on EE plans  
• Complete annual employment equity returns 
• Achieve planned EE targets yearly 
• Ensure that appointments are in line with EE targets 
• Employer-employee relations (an employee champion): 
• Ensure ER processes such as hearings, grievances, appeals are  administered ethically and in line with company policies with  assistance from Labour Lawyer
• BBBEE:
• Administer BBBEE registration and scorecard yearly with CFO
• Processes and Policy: 
• Create and implement aligned policies and procedures
• Document and ensure processes and policies are in place  
• Actively communicate HR processes 
• Update the company handbook/playbook on a regular basis
• Tracking and Reporting: 
• Staff retention 
• Quarterly HR reporting 
• Actively monitor and report monthly on Salary budget movements in consultation with CEO
• Leave management: 
• Report monthly of leave issues 
• Actively monitor and address leave issues 
• Execute the staff Leave process 
• Ensure leave policies are up to date and communicated
• Monitor leave records and liaise with managers to ensure all  leave is booked and approved
• Payroll:
• Assist Financial Manager with Payroll 
• Send details of any payroll or employee details changes to  finance monthly 
• Maintain details of employee medical aid membership for  medical aid allowance, and beneficiary details for Group Life  benefit
• HR Admin and Employee benefits:
• Keep record of all Employee Files  
• Maintain employee records and documentation

Educational qualifications and Experience:

• HR Management/Development Degree  
• +5 years’ experience working in HR  
• A candidate with a proven track record of success in their academic achievements and career 
• Excellent people skills to interact with colleagues, cross-functional teams, and third parties 
• Ability to interact at the executive level 
• Excellent written, telephone and verbal communication skills 
• Experience in IT industry  

Requirements:

• Proficient in Microsoft Office
• Experience with Payroll related system
• Proficient in HR related digital tools 
• Knowledge of HR legislation and Policies 
• Experience with Performance Management Processes and Tools
• Experience with Employee Relations related issues i.e., grievances, enquiries 
• Experience HR Reporting and Trend Analysis 
• Experience with Recruitment
   

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Role summary:

• We’re looking for a strategic graduate Data Analyst to join the System and Analytics team of Tagmarshal, a successful SaaS growth stage start-up. In this role, you’ll create and maintain robust multi platform reporting, to assist us in tracking the performance of various Marketing and Sales initiatives, as we scale up for growth. This will include monthly campaign, ROI and CaC reporting, together with insights reports. 
• The data analyst will work closely with the System and Analytics lead, providing the opportunity to learn and grow, using your skills and building your business knowledge, to assist in solving Marketing and Sales challenges.

WHY WORK WITH TAGMARSHAL?

• Opportunity to work with a dynamic, innovative, globally operating, growth-stage tech company offering exciting opportunities and challenges.

RESPONSIBILITIES:

• Set-up and maintain optimal website tracking using GA4/GTM
• Build out GA4 Reports
• Monthly insights reporting: Looker studio report, linked to GA4
• Create funnel report, from lead to sale which will require integration with CRM (Salesforce)
• Monthly Campaign tracking set-up  / Assist in AB Testing
• CaC/other SaaS growth metric evaluation
• Identify ongoing opportunities for optimization / improvement

REQUIREMENTS:

• Critical thinker, who is passionate about data
• Ability to generate insights from data
• Strong numerical ability
• Tech savvy – will require interfacing with Website / CRM
• Strong attention to detail
• Accountable, proactive and deadline driven
• Ability to take feedback on board constructively
• Team player
• Interested in continuous learning

RELEVANT EDUCATION AND EXPERIENCE:

• Relevant Tertiary qualification, Statistics, Bcom, Information Technology etc
• Graduate position (or junior with less than 2yrs  Data Analyst or Marketing and Sales Analyst role)
• B2B experience preferred
• Experience creating funnel reports: lead through to sale, ROI / CaC reports
• Knowledge of GA4 + GTM, Looker Studio reports
• Ability to set-up website tracking, reporting and analysis, insights reports
• Ability to set-up multi channel campaign tracking and reporting

ADVANTAGEOUS:

• Knowledge/experience working with Salesforce/Pardot
• WordPress experience
• Google ads / LinkedIn ads experience

GOLF EXPERIENCE

• Interest in golf or sports advantageous, but not critical
   

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Role Summary:

• You will provide high-level administrative support to the Founders and other senior team members. Reporting directly to the Founders/CEOs, you will maintain a one-on-one working relationship, serving as a liaison between team members. Your responsibilities will include organizing and coordinating internal and external communications and leading special projects. The ideal candidate should be creative and enjoy working in an entrepreneurial environment, with the ability to exercise good judgment in diverse situations, alongside strong written and verbal communication, administrative, and organizational skills. Balancing multiple priorities realistically is essential.

Key Responsibilities 

• Support all business functions/operations including HR, Billing/Invoicing/Collections, Payroll, Campaign Reporting, and employee onboarding.
• Manage sensitive matters with high confidentiality and discretion, especially decisions impacting company operations.
• Sustain a daily calendar of meetings and events.
• Prepare presentations, agendas, reports, and special projects using Microsoft/Apple tools to support organizational objectives.
• Arrange travel and accommodations for Founders.
• Exhibit excellent communication and time management skills with a proven ability to meet deadlines.
• Function effectively in a high-paced environment; perform additional duties as assigned by team leaders.
• Complete ad hoc projects as assigned.
• Be responsive to emails, texts, and phone calls outside normal business hours.
• Identify and solve problems proactively.

Requirements

• Previous experience in operations and service/support roles is required.
• Experience working with external stakeholders, including clients, customers, and partners.
• Familiarity with bookkeeping, especially QuickBooks, is preferred.
• Proven experience with tools such as Google Workspace, Slack, PowerPoint/InDesign, and Excel.

Key Qualities:

• Exceptional communication skills: Ability to communicate effectively with vendors, partners, customers, and internal teams.
• Fast motor: Adaptable to the fast-moving nature of the organization, prioritizing smart, efficient work.
• Problem-solving skills: Capability to investigate and find solutions to business tasks and issues.
• Curiosity and desire to learn: Willingness to learn the language and core tenets necessary for success in the role.
• Great organizational skills: Ability to maintain structure in a dynamic work environment.
• Tech-savviness: Proficient in navigating tools for managing the customer base and proactive in suggesting enhancements (Google, Slack, Facebook for Business, etc.).
• Resiliency: Maintains composure under pressure when facing challenges.
• Strong people skills: Treats others with respect and kindness.
• Joy in making improvements: Finds satisfaction in optimizing processes and systems.
• Previous experience in finance or math skills: Considered a plus.
   

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Role Summary:

• We are seeking a highly creative and talented Junior Graphic Designer to join our team. You’ll work across a portfolio of exciting clients, producing visually engaging and data-driven content for social media platforms like Instagram and Facebook, and creating email marketing content. The ideal candidate is a rising talent, skilled in storytelling through design, and can create compelling content that aligns with current trends. This role requires a strong blend of creativity, copywriting ability, and strategic thinking.

Key Responsibilities 

• Design visually captivating social media content for various platforms.
• Collaborate with the team to conceptualise and execute creative campaigns.
• Monitor social media trends and apply them to content creation.
• Write engaging and compelling copy to complement your designs.
• Analyse performance data to refine and improve content strategy.
• Ensure all content is aligned with brand guidelines and project objectives.
• Manage multiple projects while meeting deadlines in a fast-paced environment.

Requirements

• Proven experience in graphic design, particularly for social media.
• Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva.
• Familiarity with social media platforms, especially Instagram, Facebook, and email marketing.
• Strong storytelling skills and the ability to write catchy and engaging copy to go with them.
• Data-driven mindset with the ability to adapt designs based on analytics.
• Organised and able to juggle multiple projects.
• Ability to collaborate effectively while working independently.

Key Qualities:

• Creative Innovator: Adept at translating ideas into visually stunning content.
• Social Media Expert: Skilled in understanding what works on different platforms.
• Trendsetter: Keeps up with evolving trends and incorporates them into fresh designs.
• Analytical: Uses data to inform and improve creative decisions.
• Collaborative Team Player: Works well with others to achieve shared goals.
• Detail-Oriented: Ensures content is both high-quality and accurate.
• Adaptable: Thrives in a fast-paced environment and handles multiple tasks with ease.
   

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Role summary:

• We are seeking a meticulous and driven Operations Administrator to join our team. The ideal candidate will play a key role in improving the timely execution of operations projects and ensuring our key performance indicators (KPIs) and service level agreements (SLAs) are consistently achieved.

The successful candidate will be:

• Accountable and detail-oriented: You will ensure that processes and procedures are followed with precision, helping the team meet deadlines and hit targets.
• A strategic thinker: You will approach challenges with logical and clear thinking, ensuring issues are resolved efficiently and effectively.
• Proactive and adaptable: You thrive under pressure, are quick to take initiative, and are eager to contribute to the minimization of non-picks, ultimately enhancing customer satisfaction.
• A team player: Collaboration is key, and you’ll work closely with team members and remote teams to drive success across projects.
• Keen to learn: You will receive training to acquire in-depth system and product knowledge, empowering you to contribute to ongoing process improvements.
• Results-oriented: You’re focused on achieving measurable success and are motivated by seeing your work contribute to the overall goals of the team.

RESPONSIBILITIES:

• Project Coordination: Coordinate and manage projects from start to finish, ensuring timely completion and alignment with project objectives.
• Task Assignment & Monitoring: Assign tasks to team members, track progress, and ensure all deadlines are met.
• Issue Resolution & Escalation: Resolve any arising problems or complaints quickly, escalating to management when necessary.
• Cost & Productivity Targets: Meet cost, productivity, accuracy, and timeline targets while maintaining high standards.
• Metrics & Performance Analysis: Maintain performance metrics and analyze data to assess project outcomes, implement improvements, and drive operational efficiency.
• Remote Team Collaboration: Work closely with remote teams to manage project assignments and ensure task deadlines are met.
• Weekly Reporting: Provide regular weekly reports to the Team Lead and Department Manager on project progress and performance.
• Standard Operating Procedures: Follow established SOPs, accurately log and update tasks and projects using the CRM system.
• Monthly KPI Reporting: Present monthly KPI reports on project performance, highlighting key metrics and improvement areas.
• General Duties: Undertake any additional duties assigned by your manager, consistent with your expertise and skills.
• Daily Reporting & Solutions: Compile daily reports, implement solutions, and proactively mitigate challenges. Escalate roadblocks to ensure timely resolution.
• Meeting Administration: Scheduling and organizing project meetings, preparing agendas, taking minutes, and ensuring follow-up on action items.

REQUIREMENTS:

• Proficient in working with clients, clearing agents, and importers to streamline customs clearance processes.
• Strong organizational skills to manage multiple tasks, schedules, and resources effectively.
• Excellent communication skills (both verbal and written) for interacting with team members, managers, and external stakeholders.
• Proven problem-solving abilities to identify, address, and resolve operational challenges.
• Strong analytical skills to assess data, track KPIs, and make data-driven decisions.
• High attention to detail and ability to maintain data integrity.
• Ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously.
• Adaptability to changing circumstances and the ability to handle unexpected challenges.
• Strong team collaboration and leadership skills to manage projects and ensure team success.
• Driven, self-motivated, and able to work independently with minimal supervision.
• Outcomes-focused and committed to delivering high-quality results.
• Become a mindful ambassador for Tagmarshal’s world-class brand and culture.

RELEVANT EDUCATION AND EXPERIENCE:

Required:

• Minimum of 2 years’ experience in project management.

Advantageous:

• High school diploma, Graduate studies, or equivalent.
• Experience working with remote teams.
• Experience with maintaining Project Management documentation/Systems.