Fresh Jobs at Vodafone Global Enterprise

Your responsibilities will include:

Sales Management

• Manage, monitor and review sales targets for the region (responsible for the overall sales number)
• Contribute to sales targets setting for the respective sales team in line with overall sales target.
• Operationalise the sales plan so as to meet the sales targets.
• Provide account data to the manager for developing a sales plan and monitoring its implementation
• Leadership regional VB teams to meet targets for profitability and revenues
• Lead development of contact strategies and account development plans (ADP) for each of the allocated accounts within the regional base
• Lead development of a pipeline of prospects which are systematically qualified, managing the decision-making process within allocated accounts to ensure sales prospects are closed
• Ensure operational Service delivery across all sales and operational areas in region through the management and mentorship of the regional VB team.
• Oversee and support the Solution Architecture role, which reports centrally but is responsible for driving solution sales within the region. Ensure alignment of regional sales strategies with the overall commercial targets of Vodacom Business
• Collaborate with the central Solution Architecture team to ensure regional sales efforts are effectively supported and integrated with broader strategic initiatives
• Further collaborate with the Solution Architecture role to enhance customer engagement and drive sales growth in the region
• Identify potential new opportunities through analysis of business intelligence reports and ensure the growth of the business development function.
• Understand customer patterns and market behaviour to define data-driven forecasting strategies to increase profitability through improved targeted sales strategies
• Provide leadership, guidance and motivation to the regional VB team
• Direct lead generation initiatives to support new business acquisition via the regional VB team.
• Represent Vodacom at client negotiations
• Provide input to the Product teams for pricing and product development
• Drive market leadership on Customer NPS through understanding the value of profitable customers and delivering outstanding service

​​​​​​​Stakeholder Management

• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• This role interfaces directly with all operational touchpoints, technologies, and solutions to ensure improved service delivery and greater customer experiences
• Facilitate resolution of executive customer escalations through engagement with all relevant divisions in the region

Reporting

• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)

Delivering through People:

• Oversee the activities of the team to ensure effective delivery of business outcomes.
• Supports and enables the team to succeed by encourage frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Motivate team members and ensure that their efforts are recognised by using Vodafone Stars platform.

The ideal candidate for this role will have:

• B Degree/Equivalent
• A Post Graduate Degree in Sales/Marketing/Business Commerce or related field advantageous
• A minimum of 7 years’ Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships
• 3-5 years management experience

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Your responsibilities will include:

Sales and Stakeholder Management

• Manage the entire sales process, including prospecting, qualifying, proposing, negotiating and closing opportunities
• Cultivate credible long-term relationships with prospects and customers to encourage repeat business
• Achieve and exceed assigned sales revenue targets
• Maintain comprehensive, accurate and timely records of contact and opportunity information
• Identify and develop new accounts while expanding business within existing accounts
• Implement comprehensive channel and partner strategy with multipoint lead generation to maximize outreach 
• Leverage existing networks and alliances to uncover additional sales opportunities
• Provide accurate forecasts for business deals to be closed
• Drive new business initiatives that encompass all product and solutions service offerings.

Reporting

• Assesses customer and market trends and provides timely and accurate revenue forecasting.
• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis by product
• Annual Sales Strategy & Budget Planning
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Forecast and track key account metrics
• Prepare reports on account status, give recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic Account Plan / Joint Account Planning)
• Regular Revenue Assurance to ensure all customer’s global revenues from all it’s subsidiaries are correctly reported

The ideal candidate for this role will have:

• B Degree/Equivalent 
• A Post Graduate Degree advantageous
• A minimum of 5 years’ work experience in a Sales and Service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
• Portfolio management
• Ability to increase NPS results and reduce administrative expense
• Ability to build relationships 
• A valid Driver’s License

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Your responsibilities will include:

• Maintain and Develop Analytical Codebase for existing toolsets within E2E Network quality
• Develop principles in automation and Machine learning for Network and business insights under the engineering influence
• Liaise with Regional and other Network Engineering teams for improvement and localisation of network solutions with respect to analytics and automation
• Develop techniques and statistical methods using automated programming principles to fast track analytics  and business guidance to Network Problem solving, Capacity Analysis, Product launch Network impact assessment and Future Technology rollout considerations
• Maintain database accuracy and relevance of various data sources and interact with other roll players to ensure conformance to business and security principles 
• Use Geospatial techniques to enhance network evaluation and Customer impact
• Develop synergies in automation of analytics within the Engineering community that streamlines the Operational teams workload and increases efficiency
• Train Regional staff in the use of the Automated tooling systems and Analytics
• Source new datasets for ingestion into the Analytical framework and toolsets to enhance Quality and Capacity monitoring and forecasting and improve time to resolution
• Generate automated methods in Capacity planning and Coverage Analytics for New Product evaluation and design
• Interact with Sales and Commercial business units to formulate Network design and Capacity Analysis that works to consumer needs 

The ideal candidate for this role will have:

• BSc degree in Engineering/IT or Equivalent
• Programming training in C# desirable
• Preferred experience in Python and JavaScript programming an advantage
• 1 years’ experience with SQL or database development
• Preferred 3 years’ experience in Telecommunications
• Preferred experience in Python programming 
• 2 Years’ experience Data Analytics

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Your responsibilities will include:

• Planning, execution and evaluation of regional segment marketing plans and implementation into the channels
• Drive brand objectives with external service agents, media, and other key role players.
• Report on monthly advertising, sales, and promotion budgets, track to ensure positive ROI.
• Conduct post campaign evaluations on all promotional and marketing activations to determine implementation effectiveness and return.
• Monitor the use of the Vodacom brand at events, sponsorships, and promotions for consistent application and visibility, ensuring compliance according to CI, standards, policies, and procedures
• Provide support with regional advertising and branding – billboards, branding rollouts, pop-up store locations, regional radio stations etc
• To conduct comprehensive market analyses to identify trends, assess competitor landscapes, and leverage insights for targeted campaigns, and ensuring sustained growth and competitive positioning.
• In depth understanding of / and implementation of segmentation across business units within the region
• Brief in artwork and drive bookings and execution of schedule as per Segment requirement
• Book media for all regional adverts across all business units
• Drive ATL (above the line) and BTL (below the line) campaigns to support Channel and VB Sales
• To drive and support national campaigns for the region.
• Responsible for implementing channel deals, trade activations, pricing and propositions within region
• Post-paid regional deals to be developed and implemented
• Utilize insights provided by the Insights team and propose and implement solutions to ensure gap closure through the development of competitor activity plans.

The Ideal Candidate for this role will have:

Must have technical / professional qualifications: 

• Matric / Grade 12, and
• 3 year commercial/marketing/sales diploma or degree (NQF 6 or higher) or SAQA accredited equivalent with 
• 3-5 years relevant experience (essential)
• Valid Driver’s licence (essential) 

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Your responsibilities will include:

• Develop, manage and execute a sales plan to achieve key regional sales KPI targets
• Develop and maintain strong relationships with key stakeholders and decision makers to ensure alignment and support of regional sales objectives
• Conduct regular business reviews with indirect sales channel partners to assess performance and identify growth opportunities
• Motivate, lead and develop an indirect sales team to maximise their potential to achieve business objectives and KPIs
• Weekly and monthly management reporting and analysis of channel, town, product performance and competitor landscape
• Manage outsourced field marketing agency relationship and execution and ensure alignment to regional channel priorities

The ideal candidate for this role will have:

Must have technical / professional qualifications:

• Matric – Essential
• Degree / Diploma – Essential. (A 3 year Business Management /Sales / Commercial Diploma/Degree or SAQA Accredited Equivalent etc.)
• Minimum of 5-8 years’ sales experience 
• Minimum of 2 years at Management level (Essential)
• Should have experience in Management of a Sales Strategy, Business Development, People, Projects and General Management.
• Drivers license (essential)
• Own vehicle

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Your responsibilities will include:

• Design of Risk and Controls Matrices (RCMs) and execution of assessments against RCMs
• Periodic reporting on reviews of the control’s environment and remediation of gaps identified
• Perform reviews on technology processes, systems, infrastructure, and network infrastructure across the Cyber Security and GITC environments with the aim of proactively enhancing the control environment. 
• Guiding management on recommendations for closure of items found.
• Control design and implementation across the Cyber Security and GITC environments within Technology and related processes.

The ideal candidate for this role will have:

• A relevant IT/Technology Degree (e.g., BSc Computer Science/Engineering, BCom Informatics)
• Relevant certifications would be advantageous, such as CISA, CISM, CGEIT, CRISC, CISSP, ITIL etc.

Overall experience 3-5yrs, inclusive of:

• At least 3-5 years’ experience in risk, assurance, controls, and compliance management in a technology environment 
• At least 3 years’ experience in Technology Security or a Technology Audit function would be advantageous.
• At least 3-5 years’ experience in process definition and management is advantageous.
• A relevant Technology post graduate degree\diploma will also be an added advantage.

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Your responsibilities will include:

• Collaborate with the Technology Strategy Team to co-lead the identification and evaluation of emerging technologies, innovation enablers, and disruptive trends in telecoms and adjacent industries.
• Establish the Group’s position on these trends and advise the SLT on their strategic implications.
• Identify, opportunities/challenges across the business and facilitate/guide the execution of initiatives (proof-of-concepts/trials/proof-of-value assessments) that address these opportunities/challenges.
• Measure and articulate their potential impact and value to the business, including commercial, operational, and customer benefits.  Translate this into commercial/operational strategies to be presented to senior leadership.
• Collaborate closely with technology strategy, networks, IT, commercial teams, the Vodafone R&D team, and operational markets to identify business challenges/opportunities that R&D can address. 
• Translate abstract opportunities into well-structured, technically feasible initiatives. 
• Build and maintain strategic relationships with academia, research institutions, vendors, startups, and partners to harness external innovation. 
• Represent the Group in relevant forums, think tanks, and collaborative innovation initiatives
• Tracking, Reporting and Administration of R&D initiatives across the Vodacom Group markets, and to the Tech Exco/SLT at regular intervals. Manage, mentor and inspire a team of R&D professionals, while fostering a culture of experimentation, curiosity, and structured exploration. 
• Ensure knowledge transfer and publication of findings internally across markets and functions. 

The ideal candidate for this role will have:

• Matric/Grade 12 (or SAQA Accredited equivalent) is essential
• A relevant 4-year Honours Degree in Engineering, Computer Science, or Information Systems is essential
• A postgraduate qualification (Masters/PhD) in a technology or innovation-related field is highly desirable
• A minimum of 10 years in telecoms or ICT, with at least 3 years with experience in an R&D, innovation, systems design/architecture or technology strategy function.
• Experience in vendor management, and contract negotiations