Fresh Jobs Available at Mukuru

• The Treasurer reports directly to the Treasury Manager. This position is responsible for constantly monitoring the accounts through and ensuring all accounts are sufficiently prefunded.
• Internal Liaison takes place with accounts, treasury team, business stakeholders. External liaison takes place with banks, auditors, and third-party pay-out and pay in partners.

Duties And Responsibilities (Include but is not limited to):

• Cash and liquidity management, ensuring that pay-out partners and own verticals has sufficient liquidity
• Assisting with the preparation of short, medium- and long-term cash flow forecasts for pay-out partners to help identify where there are funding gaps
• Assisting with the management of surplus cash flows to maximize returns while minimizing risk
• Understanding the nature and extent of financial and operational risks
• Bank relationship management with various banking and pay-out partners
• Supporting the treasury manager with implementing and monitoring financial risk management strategies
• Administration of all treasury accounts with external providers / partners
• Develop understanding of related processes and inter-dependability between teams, have broad understanding of underlying data structures
• Assist treasury manager with report generation
• Assist in developing and implementing preventive and detective policies, procedures, controls, and user guides
• Effective team player ensuring the team goals are achieved through collaboration
• Strong analytical and issue resolution skills
• Strong personal time management skills and ability to multi-task Excellent oral and written communication skills, with ability and comfort level communicating with senior management
• Attend new product launch meetings, minutes of meetings on all treasury related requirements prepared and submitted to the treasury manager
• Process oriented and mind set structure to flows, processes and procedures.
• Excellent written and verbal communication skills
• Ability to build strong interpersonal relationships with finance team, internal and external stakeholders

Key Requirement

• Grade 12 or equivalent (Essential)
• B.Com Accounting qualification (Essential)
• Saica Articles (Desirable)
• 3 years’ Treasury Experience (Essential)
• Working in a multinational group (Desirable)
• Knowledge of accounting principles
• Knowledge of Mukuru products and Mukuru system (Advantageous)

Additional Skills

• Proficient with MS Office, particularly Excel
• Computer skills
• Excellent time management skills
• Problem solver, results oriented
• Organisational & administrative skills
• Attention to detail
• Analytical skills
   

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• The Sales Lead reports directly to the Sales Manager-China Market. This position is responsible for: a. generating sales through agent army, b. marketing the enterprise and corporate products and all other Mukuru products, this involves marketing collateral in all sending countries, c. Pushing brand awareness and managing brand across partnerships and verticals, d. internal liaison for SMH and Group Marketing, e. grow transactions for products that sit in all China sending countries f. Sales and market relevant operation & implementation to support sales and marketing g. Travel domestically and internationally to expand China market and work closely with country managers.

Duties and Responsibilities (include but is not limited to):

• Providing advice and guidance to agents
• Analyse and monitor transaction statistics
• Motivate and strategize on how to incentivise the agent army
• To activate agents for new corridors
• To ensure sufficient stock of marketing collateral is available
• Engage with potential customers and market the enterprise product.
• Custodianship of the Mukuru brand and maintenance of that standard.
• Engaging with ex-pat communities to understand their remittance needs
• Establish the viability of potential new corridors
• Engage new biz dev and projects regarding new potential corridors
• Conducting marketing research and write reports in BIP markets
• Conduct multiple domestic and international visits to sales agents
• Conduct filed work in all China sending countries
• Conduct various activations on requests
• Manage the stock and marketing collateral
• Manage the sales budget effectively
• Monitor targets and budgets to ensure alignment
• Curate weekly sales statistics
• Gather and present location specific information on sales
• Generate weekly travel plan
• Generate weekly report
• Liaise with HR to resolve any staff issues
• Solve escalated queries
• Assist with recruitment of new sales agents
• Ensure that all staff have sufficient training before commencing employment
• Liaise with community association
• Liaise with chambers of commerce
• Liaise with the relevant organizations

Key Requirements:

• Sales and Marketing qualification. (Essential)
• High School/Matric
• At least 5 years sales experience, of these, 2 years should be at managerial level (Essential)
• English & Chinese (essential - fluency in speaking and reading)
• Experience in managing a Salesforce
• Experience in domestic and international travels
• Knowledge of sales and marketing principles
• Knowledge of how to generate marketing collateral
• Knowledge of marketing collateral
• Knowledge of procurement methodology
• Knowledge about market research and report

Additional Skills:

• Verbal and written communication skills in English
• Selling skills
• Time management skills
• Organisational & administrative skills
• Interpersonal skills
• Driving skills
• Language skills: Chinese
   

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• We’re seeking a dynamic Product Manager: Customer Operations to drive innovative platforms at the heart of our operations. Reporting to the COO, you’ll lead the creation of cutting-edge solutions that enhance customer journeys and streamline staff experiences. Partner with IT Product Owners to bring your vision to life and make a real impact. If you're eager to innovate and excel, we want you on our team!

Duties and Responsibilities (Include but are not limited to):

• Intersection of Business & Technology: Serve as the key link between business units (commercial, sales, marketing, customer operations) and technology teams (design, data, IT), ensuring that technology solutions align with business objectives and customer needs.
• Technology Strategy & Development: Lead the vision and strategy for technology platforms that enable staff to efficiently onboard, transact, and service clients, with a focus on both customer-facing and staff-facing experiences.
• Customer & Staff Journey Optimization: Develop and optimize technology that enhances how customers interact with the company through staff channels, while also focusing on improving the staff's experience and efficiency when using these tools.
• Collaboration with Product Owners: Partner with Product Owners in the IT function to translate business requirements into technical solutions, ensuring that the development and maintenance of technology platforms align with the product vision.
• Data-Driven Decision Making: Utilize data analytics to monitor and improve both customer and staff journeys, identifying pain points and implementing technology-driven solutions.
• Cross-Functional Collaboration: Work closely with marketing, sales, and customer operations teams to ensure that technology solutions support customer acquisition efforts and enhance service delivery.
• Innovation & Continuous Improvement: Stay informed about industry trends, emerging technologies, and competitor strategies to drive continuous innovation in both customer and staff-facing technology platforms.
• Compliance & Security: Ensure all technology solutions comply with industry regulations and maintain the highest standards of security, particularly in the handling of OTC transactions and KYC processes.
• Key Requirement
• A bachelor's degree in computer science, business administration, or a related field. Advanced degrees, diploma or certifications in product management, business analysis, UX/UI design, business process design or related areas are a plus.
• Proven experience as a Product Manager in fintech or a related industry, with a focus on technology platforms that support both customer acquisition and service operations.
• Strong understanding of OTC transactional systems, customer service technologies, KYC processes, and experience working closely with IT teams on product development.
• Ability to bridge the gap between business goals and technical execution, with a deep understanding of how technology impacts both customer and staff experiences.
• Proficient in data analysis and the use of insights to drive product strategy and optimize technology platforms for both customers and staff.
• Excellent communication skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels, including IT, sales, marketing, and customer operations.
• A passion for creating technology solutions that enhances the customer journey and improve staff efficiency and satissfaction
   

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• An exciting opportunity exists for a Software Engineer to join our team based in South Africa, where you’ll be surrounded by passionate individuals, and a collaborative culture that fosters creativity and growth!
• We are a dynamic and innovative team committed to revolutionizing the industry. As a software engineer, you will be an integral part of our forward-thinking team, driving impactful projects and shaping the future of our products. You'll have the opportunity to work on exciting challenges, leverage the latest tools and technologies, and make a tangible impact on a global scale.

Duties and Responsibilities (Include but are not limited to):

• Design, develop, and maintain .NET Core applications and microservices.
• Develop and integrate RESTful APIs with existing systems and new features.
• Work with MySQL databases to design, optimize, and manage database schemas and queries.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Participate in code reviews, testing, and debugging to ensure high-quality code.
• Contribute to the continuous improvement of development processes and best practices.

Key Requirements:

• Relevant IT degree or diploma (desirable)
• 6+ years of professional experience in .NET development, with a strong focus on .NET Core.
• Experience with microservices architecture, including the design, development, and deployment of microservices.
• Strong knowledge of MySQL databases, including database design, optimization, and management.
• Expertise in developing RESTful APIs, including best practices for API design and security.
• Experience with Docker and container orchestration tools such as Kubernetes.
• Applied understanding of design patterns and principles (such as the Clean Architecture).
• Understanding of Agile/Scrum methodologies and the ability to work in a collaborative team environment.
• Experience with version control systems, particularly Git.
• Knowledge of CI/CD pipelines and tools for automated testing and deployment.
• Familiarity with AWS services and products.
• Familiarity with frontend technologies (e.g., React, Angular) is a plus.

Additional Skills:

• Excellent verbal and written communication skills.
• Ability to work effectively both independently and as part of a team.
• Strong collaboration skills to work with cross-functional teams.
• Continuous learning mindset to stay updated with the latest industry trends and technologies.
   

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• We are looking for an experienced Software Engineering Team Lead to join our dynamic Financial Services (Wallets) engineering team, where you’ll collaborate with passionate individuals who are committed to revolutionizing the industry. As a Software Engineering Team Lead, you'll be a technical expert, a team leader, and a problem solver, ensuring the successful delivery of high-quality software products while continuously enhancing processes and fostering a collaborative work environment.
• As part of our innovative team, you will drive impactful projects, work with the latest tools and technologies, and make a tangible impact on a global scale. You will be at the heart of shaping the future of our products and services.

Duties and Responsibilities (Include but are not limited to):

• Lead, mentor, and provide technical guidance to a team of 2-5 software engineers, fostering a culture of continuous learning and professional growth.
• Take full ownership of the product or project, ensuring that it meets quality standards, deadlines, and user requirements.
• Use your expertise in PHP, Symfony (or similar frameworks), microservices architecture, domain-driven design, hexagonal architecture, and CI/CD to guide the team and ensure best practices are applied.
• Identify and implement process improvements, introducing efficiencies to enhance development workflows.
• Work within an Agile and Scrum environment, collaborating with cross-functional teams, including Product Owners, Business Analysts, and DevOps, to deliver high-quality software.
• Encourage strong relationships within the team and align multiple teams to meet project goals and objectives.
• Conduct regular performance reviews, set goals, and provide constructive feedback to team members to support their professional development.

Key Requirements:

• Proven experience as a senior software engineer or team lead, with a deep understanding of software development processes and methodologies.
• Strong proficiency in PHP and Symfony (or similar), with hands-on experience in microservices, domain-driven design, and hexagonal architecture.
• Proficiency in Git, Gitlab, and GitHub for version control and collaboration.
• Familiarity with Agile and Scrum methodologies, with a track record of successfully leading Agile development teams.
• Excellent leadership and communication skills, with a focus on mentoring, coaching, and guiding team members.
• Exceptional problem-solving abilities and a proactive attitude toward addressing technical challenges.
• A strong sense of responsibility and ownership for project success, quality, and client satisfaction.

Additional Skills:

• Ability to collaborate effectively with DevOps teams to ensure seamless deployment and infrastructure support.
• Experience working alongside Test Analysts, Product Owners, Business Analysts, and other team leads to achieve project goals.
• Skilled at influencing multiple teams and negotiating priorities to meet project objectives.
• A passion for process efficiency, with a drive to continuously improve development workflows.
   

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• We have an exciting opportunity for a Senior Software Engineer to join our Financial Services engineering team, where you’ll be surrounded by passionate individuals, and a collaborative culture that fosters creativity and growth!
• We are a dynamic and innovative team committed to revolutionizing the industry. As a senior software engineer, you will be an integral part of our forward-thinking team, driving impactful projects and shaping the future of our products. You'll have the opportunity to work on exciting challenges, leverage the latest tools and technologies, and make a tangible impact on a global scale.

Your responsibilities as a Senior Software Engineer will include (but are not limited to):

• Writing code that serves as an example for other software engineers
• Applied and energetic involvement in the design and implementation of medium to-large size features
• Demonstrating a broad knowledge of industry trends and standards, our infrastructure, and our delivery system
• Providing technical advice and weighing in on technical decisions that impact the team or the company at large
• Improving the overall quality of engineering done in your team and consistently taking steps to support the success of your teammates
• Mentoring others to accelerate their career growth and encouraging them to participate
• Building on the team processes and looking for ways to improve them

Key Requirements:

• Grade 12 or equivalent (Essential)
• Relevant IT degree or diploma (Desirable)
• 7+ years’ experience working as a Software Engineer
• Strong PHP background with working experience in PHP frameworks & related open-source technologies
• Ability to build, test, and deploy applications using Docker
• Database management experience (data migration, transformation, and scripting)
• Experience with modern Git workflows (pull requests, code reviews, CI/CD)
• Experience with Agile Software Development Methodologies such as Scrum/Kanban
• Applied understanding of design patterns and principles (such as the SOLID principles)
• Applied understanding of web application architecture and object-oriented programming
• Knowledge of microservices architecture and RESTful API services
• Knowledge of Cloud Technologies (AWS etc.)

Additional Skills:

• Strong communication skills for effectively conveying technical concepts, collaborating with team members, and understanding requirements and feedback
• Leadership skills for guiding and mentoring junior team members, fostering teamwork and collaboration, and setting a positive example within the organization
• Ability to analyse complex problems, think critically, and devise effective solutions aligning with project goals and business needs
• Being adaptable, open to change, and having a willingness to learn and adapt to new technologies, methodologies, and approaches in our rapidly evolving industry
• Familiarity with fundamental accounting principles and concepts, including knowledge of concepts like double-entry bookkeeping, accrual accounting, financial statements, chart of accounts, and general ledger
   

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• As part of a dynamic and forward-thinking team, you'll play a key role in driving the strategic direction of our infrastructure development and DevOps processes. In this role, you'll oversee, build, iterate, secure, and monitor our internal infrastructure and applications, as well as manage external integrations, to ensure operational efficiency and system recovery in the event of a disaster.
• You will report directly to the Head of Development & Technology Solutions.

Duties and Responsibilities (Include but are not limited to):

• Cloud Infrastructure Management: Collaboratively manage all cloud infrastructure environments as part of the DevOps team.
• System Monitoring: Monitor infrastructure to ensure optimal performance and availability at all times.
• Security Implementation: Implement intrusion prevention and detection tools to enhance security.
• System Configuration & Maintenance: Ensure proper operating system and software installation/configuration.
• Monitoring & Alerts: Proactively enhance and refine monitoring and alerting systems to catch issues early.
• Performance Optimization: Identify opportunities to enhance the performance and efficiency of systems.
• Redundancy & Recovery: Ensure redundancy, failover, and disaster recovery processes are in place.
• Documentation: Create and maintain high-level design documentation and system diagrams.
• Agile Collaboration: Actively contribute to all relevant meetings and collaborate in an agile environment.
• Problem Solving: Identify issues and propose solutions to make the business more efficient and productive.
• Knowledge Sharing: Share knowledge and best practices with fellow DevOps engineers.
• Strategic Infrastructure Ownership: Take ownership of the strategic direction and maintenance of our internal infrastructure.
• Self-Development: Manage your professional and self-development to stay ahead of emerging technologies and industry best practices.

Key Requirements:

• Education: Grade 12 or equivalent (Essential). A related tertiary qualification is desirable.
• Experience: Minimum of 7+ years in DevOps, IT, or SysAdmin roles, with solid experience in Linux administration (Essential).
• Security & Compliance: Experience building PCI/ISO27001-compliant systems (Desirable).
• Methodologies: Familiarity with Agile and TDD methodologies.
• Cloud Technologies: Expertise in AWS (required), with additional knowledge of Azure and GCP (desired).
• Configuration Management: Experience with tools like Puppet, Chef, Ansible, Salt, and VPN.
• Scripting: Proficiency in Bash, PHP, Ruby, and Python.
• Core App Management: Knowledge of configuring and monitoring core apps like web servers, databases, and messaging queues (e.g., Apache, Nginx, MySQL, RabbitMQ).
• Supporting Applications: Experience with JIRA, Jenkins, ELK stack, and Capistrano for issue tracking, CI, logging, and deployments.
• Networking: Solid understanding of DNS, routing, firewall, load balancing, and proxy configurations.
• Database Hosting: Knowledge of primary and read replica database design.

Additional Skills:

• Communication: Strong verbal and written communication skills.
• Multitasking: Ability to manage multiple tasks efficiently in a fast-paced environment.
• Problem Solving: Excellent troubleshooting and debugging abilities.
• Attention to Detail: A sharp eye for detail and precision in execution.
• Teamwork: Collaborative team player with a proactive and supportive attitude.
   

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• This role is also responsible for scouting out new areas and new locations for Info Centers.
• Internal Liaison takes place with Marketing, new Agents and Agent Support Consultants. External liaison takes place customers

Duties and Responsibilities (Includes but are not limited to):

• Collaborate with the Provincial Sales Manager to develop and execute strategies to meet sales targets and objectives within your region.
• Oversee and manage a team of Super Service Providers, providing guidance, support, and mentorship to help them achieve their goals.
• Foster strong relationships with clients and partners within the region, ensuring their satisfaction and loyalty to our company.
• Monitor and analyze regional sales performance, identifying areas for improvement and implementing corrective actions as needed.
• Support the Lead Regional in organizing and conducting training sessions to enhance the sales strategies and product knowledge of the Super Service Providers.
• Ensure effective communication and collaboration between the Super Service Providers, Service Providers, and other internal departments.
• Implement and maintain service standards and protocols to ensure the delivery of worldclass service to our clients within the region.
• Stay informed about industry trends and competitor activities, conducting regular market analysis to identify opportunities and threats.
• Collaborate with the Lead Regional and other stakeholders to develop and implement marketing and promotional initiatives within the region.
• Visit key clients within the region to build and maintain relationships, understand their needs, and identify opportunities for upselling and cross-selling.
• Attend meetings with the Lead Regional and regional sales teams to provide updates on regional performance, progress, and challenges.
• Drive team morale and engagement by recognizing achievements, creating a positive work environment, and fostering teamwork.
• Provide assistance and support to the Super Service Providers in resolving complex client issues or concerns.
• Collaborate with the Lead Regional and other regional counterparts to share best practices and ensure consistency in sales strategies and processes.
• Assist in the recruitment and onboarding of new Super Service Providers, ensuring the team is adequately staffed and equipped to meet targets.

Key Requirement

• Grade 12 or equivalent (Desirable)
• Understanding and speaking of Shona, chewa, ndebele or any other relevant language (Essential)
• At least 1 year Regional Sales Manager experience
• Proven experience in a leadership role within a sales or related field.
• Excellent knowledge of sales strategies, techniques, and best practices.
• Strong leadership and team management skills, with the ability to motivate and inspire a team.
• Exceptional communication and interpersonal abilities, with a customer-centric approach.
• Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions.
• Strong negotiation and relationship-building skills, with a focus on client satisfaction and retention.
• Familiarity with the regional market and industry trends.
• Ability to travel within the assigned region as required.
• Experience in training and coaching sales teams is a plus
   

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• As the Regional, you will be responsible for overseeing a team of Agents and Information Officers and ensuring the success of our sales operations within your assigned region. Your role will involve managing and developing relationships with clients, as well as supporting and guiding the team under your supervision.
• This role is also responsible for scouting out new areas and new locations for Info Centers. Internal Liaison takes place with Marketing, new Agents and Agent Support Consultants. External liaison takes place customers.

Duties and Responsibilities (Includes but are not limited to):

• Collaborate with the Provincial Sales Manager to develop and execute strategies to meet sales targets and objectives within your region.
• Oversee and manage a team of Super Service Providers, providing guidance, support, and mentorship to help them achieve their goals.
• Foster strong relationships with clients and partners within the region, ensuring their satisfaction and loyalty to our company.
• Monitor and analyze regional sales performance, identifying areas for improvement and implementing corrective actions as needed.
• Support the Lead Regional in organizing and conducting training sessions to enhance the sales strategies and product knowledge of the Super Service Providers.
• Ensure effective communication and collaboration between the Super Service Providers, Service Providers, and other internal departments.
• Implement and maintain service standards and protocols to ensure the delivery of world-class service to our clients within the region.
• Stay informed about industry trends and competitor activities, conducting regular market analysis to identify opportunities and threats.
• Collaborate with the Lead Regional and other stakeholders to develop and implement marketing and promotional initiatives within the region.
• Visit key clients within the region to build and maintain relationships, understand their needs, and identify opportunities for upselling and cross-selling.
• Attend meetings with the Lead Regional and regional sales teams to provide updates on regional performance, progress, and challenges.
• Drive team morale and engagement by recognizing achievements, creating a positive work environment, and fostering teamwork.
• Provide assistance and support to the Super Service Providers in resolving complex client issues or concerns.
• Collaborate with the Lead Regional and other regional counterparts to share best practices and ensure consistency in sales strategies and processes.
• Assist in the recruitment and onboarding of new Super Service Providers, ensuring the team is adequately staffed and equipped to meet targets.

Key Requirements:

• Proven experience in a leadership role within a sales or related field.
• Excellent knowledge of sales strategies, techniques, and best practices.
• Strong leadership and team management skills, with the ability to motivate and inspire a team.
• Exceptional communication and interpersonal abilities, with a customer-centric approach.
• Analytical mindset with the ability to analyze sales data, identify trends, and make data-driven decisions.
• Strong negotiation and relationship-building skills, with a focus on client satisfaction and retention.
• Familiarity with the regional market and industry trends.
• Ability to travel within the assigned region as required.
• Experience in training and coaching sales teams is a plus.
• Grade 12 or equivalent (Desirable)
• Understanding and speaking of Shona, chewa, ndebele or any other relevant language (Essential)
• At least 1 year Regional Sales Manager experience
   

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Duties and Responsibilities (Include but are not limited to):

• Governance and Compliance:
• Support the implementation and management of governance frameworks, policies, and procedures for the Group and its subsidiaries in line with regulatory requirements.
• Ensure compliance with statutory requirements and regulatory obligations, including filings, registers, and records maintenance.
• Coordinate board and committee meetings, ensuring timely distribution of meeting packs, minutes, and resolutions.
• Maintain up-to-date records and filings with regulatory bodies in various jurisdictions, including African countries, the UK, and the EU.
• Board and Shareholder Support:
• Provide support to the Group’s operating boards and committees, including scheduling, preparing agendas, and following up on action items.
• Facilitate communication between the Group holding companies and the operating companies, ensuring proper governance practices are followed.
• Liaison with External Parties:
• Work with local counsel, company secretarial advisors, and other external professionals to ensure adherence to local regulatory and compliance frameworks.
• Leadership and Management:
• Manage and mentor the Company Secretarial Assistant, delegating tasks effectively while providing oversight and guidance.
• Foster collaboration and communication across the Group’s entities and with external stakeholders.
• Corporate Documentation:
• Manage the preparation, review, and submission of corporate governance documents, ensuring accuracy and adherence to legal requirements.
• Draft and amend governance policies, resolutions, and agreements as needed.
• Regulatory Reporting:
• Oversee the preparation and submission of annual returns, financial statements, and other required documents to relevant authorities.

Key Requirements

• A university degree in law, business, finance, governance, or a related field.
• A recognised company secretarial qualification (e.g., ICSA or equivalent).
• 5+ years of experience in a company secretarial role, with at least 2 years in an international or multi-jurisdictional context.
• Experience in financial services or fintech is an advantage.
• Knowledge of governance and regulatory frameworks in Africa, the UK, and the EU is highly desirable.
• Strong knowledge of corporate governance, legal and regulatory requirements, particularly in multi-jurisdictional settings.
• Experience working with boards of directors and senior executives.
• Proficiency in managing board and governance documentation and compliance reporting.
• Understanding of international business structures and regulatory requirements across various African jurisdictions, the UK, and the EU.
• Ability to draft and interpret governance policies, resolutions, and corporate documents.
• Familiarity with company secretarial software and tools.

Additional Skills

• Highly organised with an ability to manage multiple tasks and deadlines across different jurisdiction.
• Strong verbal and written communication skills to interact effectively with board members, external counsel, and regulatory bodies.
• Meticulous in preparing and reviewing governance documentation.
• Proven ability to manage and mentor junior staff while fostering teamwork and collaboration.
• Proactive in identifying governance challenges and developing practical solutions.
• Comfortable working in a fast-paced, dynamic environment with changing regulatory landscapes.