Fresh Openings at LSEG (London Stock Exchange Group)

Job Overview

• This sales role sits within the fastest-growing segment of LSEG Risk Intelligence, targeting a double-digit growth market. The team is expanding globally, especially across EMEA and APAC, building on a strong US foundation. The focus is on identity and account verification solutions to help financial institutions, fintechs, and corporates combat fraud in an increasingly digital world.
• Identity Verification Solutions | LSEG
• Global Account Verification | LSEG

Key Responsibilities
The role is clearly designed for a strategic sales hunter. Highlights include:

• Drive new business and product sales through new account acquisition and penetration of untapped buyer hubs, consistently delivering against targets in the assigned territory.
• Identify and pursue new sales opportunities through strategic analysis, referrals, and market insights, targeting new logos and emerging client needs Lead a robust pipeline using Salesforce, ensuring accurate forecasting and consistent deal progression.
• Navigate complex buying centres, gaining consensus at all organisational levels. Align DI&F solutions with client-specific challenges, demonstrating value and strategic fit.
• Conduct compelling product demonstrations that clearly articulate the benefits and differentiators of DI&F offerings.
• Develop trust-based relationships with decision-makers and influencers across financial institutions, fintechs, and corporates.
• Actively cross-sell complementary services to existing clients, increasing wallet share and solution adoption.
• Conduct in-depth research and leverage industry insights to understand client challenges and drive informed sales conversations.•
• Collaborate with product, marketing, and delivery teams to align on client needs, deal strategy, and go-to-market execution.
• Engage in DI&F events, webinars, and campaigns to generate leads and enhance brand visibility.
• Use Salesforce to track activities and report on pipeline health.
• Thrive in a fast-paced environment, adapting to shifting priorities, evolving client needs, and market dynamics.

Skills & Experience

• 4+ years of DI&F sales experience, ideally with data/software providers.
• Proven success in new business quota-carrying roles.
• Strong payment domain knowledge and awareness of fraud trends.
• Excellent prospecting and communication skills, including cold calling and LinkedIn outreach.
• A self-starter attitude with the ability to influence and operate independently.
• Proficiency in English language.

What Success Looks Like

• Success at LSEG is defined by four core behaviors that guide how individuals operate and grow within the organisation: integrity, partnership, excellence, and change.
• Uphold the highest standards through integrity and accountability.
• Define and implement a strategic sales territory plan, ensuring a healthy pipeline while building long-term client relationships.
• Consistently meet or exceed sales targets and critical metrics, including activity levels, lead generation, conversion rates, and deal velocity.
• Demonstrate continuous growth in product and industry knowledge.
• Act as a trusted advisor, influencing internal priorities to align with client needs.
• Commit to continuous learning by seeking feedback and striving for improvement welcoming challenges.

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Position Summary 

• This is a post-sales role which drives commercial value creation through adoption of Risk solutions purchased by the customer to achieve revenue retention and customer engagement. The Digital Customer Success Manager plays a key role in enhancing customer experience by demonstrating a network of partners across LSEG along with an at scale framework, to ensure customers’ business objectives are achieved through full utilisation of solutions into the daily workflow of end-users. The Digital Customer Success Manager will provide customers with differentiated customer experience through a combination of digital and traditional CSM strategies, helping them to realise the full value of our Risk solutions. 

Role Responsibilities 

• Proactively seeks opportunities to create value realisation of LSEG products. 
• Builds customer relationships with many different personas.
• Considers impact of market trends on customers and the influence on business benefits.
• Provides valuable and timely customer insights to internal product and account teams.
• Drives commercial value creation through adoption of all Risk solutions purchased by the customer to achieve revenue retention and customer engagement 
• Plays a key role in enhancing customer experience by demonstrating a network of experts across LSEG and ensuring customers’ business objectives are achieved though full utilization of solutions into the daily workflow of end-users 
• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, breakthroughs, risks and metrics needed to achieve them 
• Educate new customers on how to use our products with workflow specialization, content, and technologies in a manner that is tailored to their specific use-case 
• Monitor usage, health gauges, competitive landscape and any other relevant data to create a retention strategy 
• Build, maintain and demonstrate strong relationships with business decision makers and users within each account to influence adoption. 

Qualifications and Experience 

• French / Italian / Arabic language required. 
• Required University degree or relevant work experience equivalent 
• Strong Microsoft Office proficiency 
• Strong problem-solving skills 
• Agility to adapt and excel in a fast paced environment. 
• Proactive and positive attitude to the lead in developing client strategy to deliver thoughtful impact across our clients to achieve customer satisfaction.
• Experience facilitating customer meetings and trainings to large audiences in a concise, inspirational and convincing manner.
• Client Screening, PEP Classification, Sanctions and KYC Due Diligence in-depth knowledge desirable Financial & Risk industry knowledge required – AML, Financial Crime market understanding including a) basic understanding b) knowledge of relevant c) strong understanding of customers' business model 
• Ability to map a customer’s business process to product capability 
• Strong ability to collaborate with internal operational and account management teams 
• Executive engagement skills with an ability to establish trusted advisor relationships with business decision makers 

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• We are searching for an enthusiastic self-starter to join our new graduate trainee program. As a graduate trainee, your responsibilities include shadowing various staff members, participating in learning experiences, attending meetings and workshops and other working environments to gain practical experience. You should keep an accurate record of your time at the company and be able to pass a competency test at the end of the program.
• Participants will undergo a 12-month on-the-job training programme that will be relevant to their qualifications.
• Eligibility for the programme are recently qualified graduates in possession of the below-mentioned qualifications and computer literacy (MS Word, Excel, Outlook/ E mail, and Internet).
• To be successful as a graduate trainee, you should be willing to learn about aspects of the company that lie outside of your department. An outstanding graduate trainee should foster good relationships with staff members and leave a lasting imprint.

SOME OF THE TASKS YOU WILL PERFORM

• Conduct thorough research on the company and actively engage in on-the-job training opportunities.
• Maintain accurate records of administrative documents and manage office equipment inventory.
• Prepare Purchase Orders (POs) and Purchase Request Forms (PRFs) as needed.
• Manage vendor setup in Ariba, including updating bank details, processing vendor extensions, and ensuring vendor information remains current.
• Process invoices using OpenText and monitor their payment status.
• Participate in meetings, workshops, and team-building activities.
• Document experiences and maintain a learning log.
• Compile reports and deliver presentations to colleagues where required.
• Evaluate existing systems and propose innovative improvements.
• Foster a positive work environment and build strong professional relationships with team members.
• Support the Manager through research and administrative assistance.
• Execute additional administrative tasks as assigned.
• Collaborate with the Manager on office-related projects.
• Assist with the handover of equipment to new employees and retrieve equipment from departing staff.
• Consistently represent the organization with professionalism and integrity, while actively promoting its goals and values in all interactions and activities.
• Complete evaluations, such as tests or other assessments, at the conclusion of the graduate program.
• The organization will facilitate all requisite training pertaining to the systems associated with the role.

WHAT DO YOU NEED TO BRING

• A Bachelor of Commerce (BCom) degree or an equivalent qualification.
• A valid driver's license.
• Excellent written and verbal communication skills.
• Excellent research abilities and a willingness to grow.
• A positive attitude and a growth mindset.