Fresh Openings at The South African Revenue Service (SARS)

Job Purpose

• To provide expertise, advice and support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules, in order to enhance service delivery.
• This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client's business environment in order to achieve client expected business results.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Tech, Computer Science, B-Com, Finance, Management, Software Engineering or other similar qualification AND 5-7 years’ experience in a finance, accounting or similar financial environment, of which 2-3 years at a technically skilled level

#ALTERNATIVE

• Senior Certificate (NQF 4) with 10 years related experience, of which 2-3 years at a technically skilled level 

Minimum Functions Required

• Require a technically skilled level of working at maintaining IT and SAP FICA related solutions and configurations.
• Monitor the system solutions, general ledger and taxpayer accounts to identify defects, and ensuring the fixes are properly tested and implemented
• Ability to analyse sub-ledger accounts/ transactional listings/ Statement of Account and identify discrepancies and misalignment with other systems, tax legislative and business requirements
• Relevant SAP module analysis, design and configuration experience
• Experience and knowledge of key integration points between SAP modules
• Relevant SAP module functional training or certification (at least SAP FICA experience/certification)
• Familiar with SAP Governance, Risk, and Compliance (SAP GRC) authorisation concepts and able to troubleshoot Authorisation issues.

Job Outputs:

Process

• Work with user management to establish the contribution that can be made to business, drawing up requirement specifications, conducting feasibility studies, producing high level and detailed models, oversee development and implementing solutions.
• Engage in hands-on, in-depth analysis, troubleshooting, reviews and designs of the software, including technical reviews and analysis of source code.
• Ensure proper testing has been completed and proper documentation exists to support new/modified applications in production and address any documentation gaps.
• Ensure that applications are developed that have an orderly transition between applications, minimise risk, optimise performance, enhance client interface, and ensure delivery of reliable business processes and management of information.
• Ensure that designs take full account of specified requirements and constraints, including any potential safety-related aspects, and are appropriate to the target implementation and support environments.
• Oversee quality initiatives including code reviews, error log reviews, error coding standards, performance of database access and usage, bottleneck analysis, root cause identification and problem closure.
• Planning and select programme of projects and related activities to achieve a set of business objectives, manage the programme within a controlled environment such that it maximises the associated business benefits.
• Provide advice to business on the selection and use of appropriate design standards, methods and tools and their effective application.
• Provide sound decision-making for software engineering and application development that would be sensitive to the constraints and needs of the business.
• Assess software packages on their ability to meet all or parts of specified requirements and advise business owners and management on their technical suitability.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Maintain and implement the organisation's systems development standards, methods and procedures.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• Accountability (V)
• Adaptability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Computer Literacy
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• IT Knowledge
• Problem Analysis and Judgement
• Reporting
• System Thinking
• Technical Analysis
• Verbal Communication
• Written Communication

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Job Purpose

• To conduct advanced audits of high complexity, with the aim of influencing compliance through raising accurate assessments in line with relevant legislation. Provide technical support to other auditors on matters of various complexity levels. Utilises advanced tax, corporate and other legislative knowledge and experience to identify tax gaps, avoidance and evasion schemes, and suggests potential solutions to minimise tax risks. Identifies initiatives and changes to required legislation to impact compliance levels.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma in Accounting/Audit/Taxation (NQF 7) or equivalent and 8-10 years' experience in Tax/Audit/Financial Forensic Investigations, of which 3-4 years at operational specialist level.

Or

• Senior Certificate (NQF 4) AND 15 years ‘experience in Tax/Audit/Financial Forensic Investigations, of which 3–4 years at operational specialist level

Job Outputs:

Process

• Analyse a wide spectrum of highly complex transactions across multiple tax types and / or entities and / or groups of related entities and / or areas of specialisation which may be based locally or internationally with the aim of understanding the tax implications and determine compliance with relevant legislation.
• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Analyse highly complex data / evidence, review and confirm identified risks and consideration of additional risks which may relate to the entity being audited, across tax types, across related entities etc. This may relate to specific areas of specialisation.
• Conduct audits using newly identified systems / tools of digital information, methodology and other advanced technology identified to address highly complex advanced audit risks. This may include eCommerce transactions and other digital risks.
• Continuous engagement with Litigation and Dispute management to address issues relating to the interpretation of relevant legislation. Engagement with Legal counsel may be required for highly complex specialised matters. The auditor may be required to testify in a civil court on matters of a highly complex nature.
• Continuous engagements with Debt Management aimed at optimal collection on liabilities raised through the audit. Conduct a detailed financial and cash flow analysis to support the recommendations provided. Engage the taxpayer regarding the collection of debt at the finalisation stage of the audit. Engagement with Legal counsel may be required for highly complex specialised matters.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Coordinate and provide technical support to ensure the finalisation of disputes and complaints. Analyse information of a complex nature provided at dispute stage and taxpayer complaints logged across the linked / related entities / groups of entities and / or specialised projects.
• Coordinate and support the efficient progress of the audit of linked / related entities / groups of entities being audited utilising approved systems.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices. 
• Identify and escalate serious tax offences for potential criminal investigation, provide a detailed analysis of the facts together with the applicable tax legislation. Engagement with the National Prosecuting Authority may be required for highly complex specialised matters. The auditor may be required to testify in a criminal court.
• Identify changes required to legislation, with relevant stakeholders and policy owners to close compliance loopholes.
• Identify information required to mitigate audit risks of an advanced and highly complex nature and engage taxpayers / tax practitioners / experts / third parties both locally and internationally for additional relevant information and clarification.
• Identify new and additional highly complex risks for audit scope expansion, identification of new risks relating to other tax types and related entities for referral to Case Selection for profiling for new audit interventions.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain. (Prepare system notes of progress and outcomes as required and maintain during the audit process, e.g. Service Manager, TeamMate. Review system notes of auditors involved in the audit of the linked and / or related entities and / or groups of entities
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Provide guidance / technical support to other Auditors on highly complex matters / areas of specialisation. This may involve conducting research, training and development, and coaching support during an audit or dispute process.
• Provide input to draft policies and procedures to the product areas e.g., different Tax Types product areas, Process Design and Engineering, etc.
• Provide inputs and guidance to Account Maintenance on remittance of penalty and interest requests.
• Raise accurate assessments on SARS systems in relation to relevant legislation and ensure that assessments raised on linked / related entities / groups of entities / specialised projects are aligned from a tax perspective.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Research to identify highly complex tax risks that may not have been addressed effectively through audit or other interventions. These risks will be referred to Case Selection which may lead to the identification of new audit focus areas e.g. industry, tax specific risks, specialised projects, etc.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Plan, conduct and support highly complex advanced audits/ projects to ensure compliance with relevant Acts / Regulations / Policies / Standard Operating Procedures (SOPs).
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Prepare and issue detailed, high level relevant communication / reports as required to internal and external stakeholders. Ensure that communication is coordinated and aligned between related audits on tax types, entity levels or areas of specialisation.
• Prepare inputs based on analysis and interpretation of facts and legislation, participate and present to relevant Committee. Highlight treatment of audits of similar nature to the relevant Committee to ensure consistent treatment. i.e. Technical Committee, Understatement Committee, Large Assessment Committee, Objections Committee, National Appeals Committee.

Governance

• Develop and /or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Attention to Detail
• Customer Service
• Expertise in Context
• Honesty and Integrity
• Trust
• Respect 
• Problem Solving and Analysis
• Business Knowledge
• Commitment to Continuous Learning
• Coaching and Mentoring
• Computer Literacy
• Building Sustainability
• Drive for Results
• Audit Methodology

Technical competencies

• Data Collection and Analysis
• Functional Policies and Procedures
• Reporting
• Data Collection and Analysis
• Efficiency improvement
• Quality Orientation
• Problem Solving and Judgement
• Efficiency improvement
• Execute, implement and follow through
• Decisiveness
• Financial Acumen
• Planning and Organising
• Tax knowledge
• Tax Law

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Job Purpose

• SARS  seeks to appoint  the Officer-Regional Physical Security who is capable to co-ordinate the protection of people, assets, and facilities. Furthermore, to  supervise  deployed security personnel, monitor the compliance with the security Service Level Agreement and timeously escalate non-compliance incidents to management. Resolve security challenges  at allocated sites, escalate unresolved issues and report all security incidents that have taken place within the area of responsibility . Monitor all actions and events and take appropriate actions or escalate to higher  management level whenever so  required.
• Conduct operational security risk assessments and ensure that security risk mitigation measures are implemented to improve security. Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA and SARS Policies and SOP. Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation. Contribute to the development & improvement of area allocated specific standards, procedures and processes to ensure continued quality and service improvement. Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate in Security Management or Security Risk Management (NQF 5) AND 3 years' security supervisory or risk management related experience,  with a valid driver’s license.

ALTERNATIVE#

• Senior Certificate (NQF 4) AND 4 years security supervisory or security risk management related experience, with valid driver’s license.

Job Outputs:

Process

• Conduct compliance audit and ensure that non-compliance with the SLA is escalated and dealt with timeously.
• Conduct security risk assessments and ensure that risk mitigation measures are implemented to improve security.
• Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA.
• Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
• Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation.
• Report on all security incidents that have taken place within area of accountability.
• Resolve security challenges on sites in area of accountability and escalate unresolved issues.
• Monitor all actions and events and act or escalate to higher level when required.

Governance

• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

People

• Coordinate the implementation of process improvements within a team environment.
• Maintain professional interaction and always ensure ethical dealings with clients by constantly building customer relationships.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

Behavioural competencies

• Accountability
• Fairness and Transparency
• People Skills
• Building Sustainability
• Organizational Awareness
• Analytical Thinking
• Attention to Detail
• Honest and Integrity
• Conceptual Ability
• Respect
• Trust
• Confidential

Technical competencies

• Risk Awareness
• Planning and Organising
• Compliance Inspection
• Functional Policies and Procedures