Fresh Openings at Weaver Fintech Ltd

Role Purpose

• As an Account Manager at PayJustNow, your primary responsibility is to manage and grow a portfolio of emerging merchant partners. These merchants may not yet be classified as strategic, but they represent significant potential for future growth. Your role is to build strong relationships, drive product adoption, and identify opportunities to elevate these accounts into strategic partnerships over time.
• This role is critical in ensuring that all merchants, regardless of size, receive the support, insights, and engagement needed to thrive on the PayJustNow platform. You will work cross-functionally to deliver value, resolve issues, and contribute to the long-term success of our merchant ecosystem.

Core Responsibilities
Merchant Relationship Management

• Serve as the primary point of contact for a portfolio of merchants.
• Build trust-based relationships with merchant stakeholders through regular engagement.
• Conduct check-ins and performance reviews to ensure alignment and satisfaction.

Account Development & Growth

• Identify and execute opportunities to grow account value through increased product usage, marketing collaboration, and operational improvements.
• Develop tailored growth plans aimed at transitioning high-potential merchants into strategic accounts.
• Support merchants in adopting new features and optimising their use of PayJustNow’s solutions.

Performance Monitoring & Insights

• Track and analyse key merchant performance metrics (e.g. transaction volume, repayment behaviour, customer conversion).
• Provide actionable insights to merchants to improve outcomes and drive growth.
• Maintain accurate records of merchant interactions and performance using data.

Cross-Functional Collaboration

• Collaborate with internal teams including Product, Marketing, Risk, and Operations to support merchant needs.
• Share merchant feedback and feature requests to inform product and service improvements.
• Assist in the rollout of new features or services to your merchant base.

Issue Resolution & Support

• Proactively identify and resolve merchant issues, escalating where necessary.
• Ensure a high standard of service delivery and responsiveness across all accounts.

Key Success Metrics (KPIs)

• Growth in GMV (Gross Merchandise Value) per account
• Conversion rate of non-strategic to strategic accounts
• Merchant retention and satisfaction scores (e.g. NPS)
• Adoption of new PayJustNow features and products
• Timeliness and effectiveness of issue resolution

Deadline:27th March,2026

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Role Purpose

• As a Sales Consultant at PayJustNow, your primary responsibility is to ensure that newly signed merchants are successfully onboarded, trained, and equipped with the necessary marketing materials to drive adoption and performance. You will also play a proactive role in identifying new business opportunities and supporting the growth of PayJustNow’s merchant network. This role bridges sales, onboarding, and relationship management to ensure long-term merchant success

Core Responsibilities

Merchant Onboarding & Enablement

• Ensure newly signed merchants are trained on PayJustNow’s systems, processes, and customer journey.
• Coordinate the delivery and setup of in-store and digital marketing materials.
• Act as the primary point of contact during the initial onboarding phase.

Merchant Relationship Support

• Address early-stage merchant challenges and ensure smooth operational integration.
• Monitor merchant activity and performance during the initial rollout period.
• Provide feedback to internal teams on merchant needs and potential improvements.

Sales & Business Development

• Identify and pursue new merchant acquisition opportunities in line with strategic goals.
• Conduct market research and competitor analysis to inform outreach strategies.
• Represent PayJustNow at industry events, merchant meetings, and networking opportunities.

Cross-functional Collaboration

• Work closely with marketing, operations, and support teams to ensure merchant readiness.
• Share insights from the field to inform product, marketing, and sales strategies.
• Maintain accurate records of merchant interactions and pipeline activity.

Key Success Metrics (KPIs)

• Number of merchants successfully onboarded and activated
• Merchant satisfaction and feedback during onboarding
• Timeliness of training and marketing material delivery
• New business opportunities identified and converted
• Internal feedback on collaboration and communication

What We Offer

• The opportunity to work across two of South Africa’s most exciting fintech brands.
• A collaborative environment that encourages experimentation and growth.
• The chance to explore AI-driven design innovation as part of a forward-thinking creative team.
• Hybrid work model with autonomy and flexibility.
• Competitive compensation and benefits within a purpose-led, growth-focused organisation.

Deadline:27th March,2026