Fresh Opportunities at Empact Group

Job Description

• Supercare is always looking for Sales Executive who will be responsible for sales within the Cleaning, Hygiene & Pest Control service lines, while ensuring consistent, profitable grow the in sales revenues

Knowledge, skills and competencies required:

•  MS Office – Excel and PowerPoint intermediate level compulsory
•  Tech savvy
•  Cold calling and telemarketing
•  Proven sales track record on sales targets achieved
•  Excellent communication and presentation skills (written and verbal)
•  Good interpersonal skills
•  Demonstrate a high degree of honesty, integrity, diligence, charisma, innovation and customer-service
•      attitude
•  Ability to interact with clients at all levels
•  Assertive with professional etiquette
•  Trustworthy
•  Attention to detail
•  Ability to network and build relationships with ease
•  Be able to gather information and correctly translate into solutions
•  Strong sales closing ability
•  Ability to easily work with mathematical calculations
•  Presentable and professional
•  Perseverance throughout the sales process
•  Strong time-management
•  Deadline driven
•  Goal Orientated
•  Required to travel long distances from time to time and required to stay overnight from time to time
•  Demonstrates a drive to succeed and can work independently to build a pipeline of potential business in
•      order to grow company revenue
•  Plan and prioritize business opportunities
•  Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale

 Key areas of responsibility:

•  Source new business
•  Conduct client needs analysis and prepare custom solution proposals
•  Work with a defined sales quota and focus on initiating relationships with multi-level decision-makers     
•      through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking,
•      and presentations
•  Accurately and efficiently prepare costings for new business with maximum margins
•  Ensure contracts are correctly signed and filed for new business
•  Plan, set budgets and targets
•  Prepare realistic and opportune quotes and present to potential clients
•  Prepare best in class proposals which clearly set out terms and conditions, service offering, and which
•      honestly displays the organization’s service offerings per each contract/ tender
•  Research and build intelligence on prospective customers within your target profile
•  Develop, build and maintain strong relationships with potential customers
•  Work closely with the Key Accounts Executives on Key account clients
•  Work with all internal stakeholders to develop innovative and creative solutions which aid in identifying     
•      new business and increasing existing business
•  Ensure that all monthly targets are met on all service lines
•  Adhere to document and commission submission timelines as well as company policies and procedures
•  Sustain sales activity
•  Accurately manage appointments and sales diary
•  Build achievable sales pipeline
•  Update the Online Portal with accurate information and quotes
•  Keep abreast of changes in technology, sector legislation and respective industries within your portfolio
•  Be an active participant in sales meetings and idea workshops
•  Attend client events maintain relationships and create further liaisons
•  Build and sustain an effective working relationship between sales and operations
•  Handle all sales queries in a professional and timeous manner
•  Weigh opportunity costs of potential business by altering costings and customizing proposals to provide
•      great alternatives to meet client expectations
•  Effectively manage section 197 agreements and work with all stakeholders for consensus before signoff
•  Formally introduce operations staff to new clients before commencement of any contract
•  Ensure operational staff receives the correct documentation to commence work
•  Provide onsite assistance on start of contract and where necessary
•  Ensure that a sufficient hand over is done at the beginning of a new contract or an additional service
•      contract
•  Follow-up with operations to ensure that contract is functioning in accordance with the service level           
•      agreement
•  Prepare and present on sales reports
•  Assist with training of new sales employees
•  Survey prospective client’s premises prior to compiling quotation
•  Able to handle a number of different assignments at the same time
•  Co-ordinate tenders between the necessary key role-players to ensure deadlines are met
•  Maintain relationships and co-ordination between all internal and external stakeholders
•  Provide effective and professional after sales service to clients

Education and Experience required:

•  Minimum of 3 years’ experience in a service industry
•  Experience in selling soft services /similar services
•  Experience in solution selling
•  Tertiary qualification (preferred)
•  Valid SA driver’s license and own vehicle
•  No less than 2 years driving experience

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Key areas of responsibility:

• Comply with the Code of Ethics and Supercare Service Group Code of Business Conduct.
• Assisting/resolving of client complaints/queries. Record all queries in a client book to ensure all matters are forwarded and resolved timeously.
• Co-ordinate of service levels at Suncoast Casion contracts.
• Managing and motivating a team of cleaning staff
• Conducting stock management of consumables and spares
• Conducting inspection on daily basis, record all comments and send feed back to Site manager
• Ensuring employees are properly trained and equipped to perform their role
• Deploying and training staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Ensuring employees are properly trained and equipped to perform their role
• Certifying that equipment is safe to use and in good working condition
• The co-ordination of the monthly inspection reports and client calling schedules to be prepared for Site manger comment and authorisation before submission.
• Drawing up of Client/Contract lists and keeping updated on a regular basis to reflect recent changes to client contracts.
• Provide general operation support to Site Manager and contract
• Implementation and maintaining of client files, IOD files and incident reporting files.
• Customising the site inspections and Update the dashboard monthly.
• Processing monthly stock sheets and submit hard copy to the Site Manager for authorisation.
• Ensure that in the event of sick leave or absence the replacement arranged as per the Site Manger instruction.
• Ensure that all FTC form are checked and submitted to payroll by the 14th of the month.

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Job Description

To work within a multi-disciplinary team in order to achieve the overall HSE and Risk management objectives of the organization while being able to handle challenging situations, handling the client professionally and working closely with employees on site giving constant guidance.

Key areas of responsibilities:

• Develop, Implement and maintain site policies and procedures specific to the activities on site. • Experience in translating safety and risk management principles into practical standards, processes and guidelines.
• Develop, implement and monitor HSE policies, procedures and reporting throughout the site.
• Ensure thorough risk assessments are conducted that are site-specific and task specific.
• Ensure that the risk assessments are reviewed and updated annually or when an incident occurs, whichever comes first.
• Assist the site to comply with all current health and safety legislation and/or regulations.

Experience and Requirements:

• SAMTRAC or similar.
• Incident Investigation.
• Hazard Identification and Risk Assessment.
• In-depth knowledge of Occupational Health and Safety Act No. 85 of 1993 and Regulations.
• Knowledge of Compensation for Occupational Injuries and Diseases Act No. 130 of 1993, in particular, Driven Machinery Regulations.
• Minimum First Aid Level 1 (preferable).
• Working at Heights and Fall Arrest and Rescue Plan Development (advantageous).
• Should be familiar with OHSAS 18001:2007 Standard.
• Minimum 5 years’ experience in a similar role.
• Experience in Mining, Construction or similar environment
• Must be proficient in English.
• Driver’s license essential.
• Microsoft Word, PowerPoint and Excel is essential.
• Must be focused, driven and a strong communicator.
• Strong administrative skills required.

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The main purpose of the job:

The incumbent will be responsible to execute financial administrative tasks including financial reporting relating to food units. Assist the Management Accountant in providing finance support to the operations, finance team and functional heads.

Desirable education and experience:

• Matric plus relevant tertiary Accounting qualification
• 5 years’ experience in Finance
• SAP Experience required
• CSFAB/AS400
• MS Office and Advanced Excel
• Ability to complete and manage the month end process
• Experience in managing an area of a debt book exceeding 30 clients
• Knowledge of Credit Management
• Strong business planning, budgeting, forecasting and financial modelling skills
• Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance
• Ability to work under pressure in a deadline driven environment (prepared to work overtime as and when required)
• Own Transport

Key areas of responsibility:

• Completion of full month end process for more than 30 units. This includes, analysis of financial results, preparation of invoices, preparation of monthly journals, presentation of financial results to management accountant and regional manager, reconciliations, multiple checks and balances
• Analyze monthly trading and explain variances identified to Regional Managers and Management Accountant
• Monthly results sign off process with Regional Managers and Management Accountant
• Preparation of invoices and following up on payments
• Allocate receipts on a timely basis (following up with clients regarding payment, following up regarding remittance advises for unallocated receipts, processing of all cash received into bank account on a daily basis and allocate payments on receipt of remittance advices timeously)
• Monitoring weekly and monthly closures of units in the various accounting systems
• Providing the business unit and/or regional teams with all the reporting required to help them manage their areas including monthly summaries of actual performance (Income statements with breakdowns)
• Weekly GP and stock level monitoring
• Provide on-going/adhoc reporting and analytical support,
• Preparation of General Ledger recons
• Ensure adherence to the company policies and procedures on a monthly basis
• Check monthly/daily workflow from units
• Take ultimate responsibility for customer related actions/issues/problems until resolved
• Assist in preparation of annual budgets
• Assist in preparation of forecasts
• Providing assistance to unit managers and in-unit staff with all financial queries
• Visiting sites and performing audits
• Take lead for ensuring finance interfaces in place for unit mobilizations and demobilizations
• Assistance with year end audit
• Other finance related tasks

Knowledge Skills and Competencies required:

• Good numeric and administration skills
• Attention to detail and methodical
• Staff management skills
• Time management skills
• Deadline Driven
• Ability to work in a team