Fresh Positions at Dis-Chem Pharmacies

Minimum Requirements…

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ cleaning experience
• Sound command of the English language
• Basic customer service
• Additional language that is area specific
• Willing and able to work retail hours

Advantageous:

• Bilingual
• Previous retail store cleaning experience

Job Specification…

• Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
• Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
• Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
• Be available throughout operational hours to clean up as and when required.
• Ensure correct cleaning products and equipment are used for specific jobs.
• Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
• Be friendly, professional and able to assist customers.
• Perform duties according to Health and Safety Regulations.

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Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

go to method of application »

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

go to method of application »

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

go to method of application »

Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

go to method of application »

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

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Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

Job Specification…

• Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 
• A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

go to method of application »

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

Job Specification…

• Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 
• A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

go to method of application »

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

go to method of application »

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

•  Customers at the cosmetic till point are your first priority to ensure efficient transactions takes place
• If there are no customers to attend to at the cosmetic till points you need to assist with merchandising of cosmetic products
• Escalate serious and unresolved customer complaints to manager
• Serve customers and implement a high standard of customer care and service
• Establish a professional relationship with customers
• Ensure personal and colleague’s hygiene and presentation
• Carry out and manage the Dis-Chem 5 star communication principles
• Refer cosmetic sales queries to the Cosmetic Consultant
• Be responsible for accurate cash flow
• Ensure that all line voids and price changes are approved and signed by a supervisor
• Exchange merchandise for customers and accept return goods by customers when authorized to do so
• Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons and other payments excepted by Dis-Chem
• Answer questions regarding the store beauty merchandise when asked
• Process all loyalty cards including those of our accelerator partners (Discovery health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and E-Bucks)
• When there are no customers to attend to at the cosmetic till point, assist with merchandising duties:
• Ensure that a high standard of cleanliness, merchandising and displays are maintained in both the window area and throughout the store
• Ensure that displays are present in an attractive manner
• Ensure that all goods are correctly priced and labeled
• Adhere to stock layout principles
• Ensure that merchandising displays in cosmetics area are faced up and stocked
• Ensure that the right shelf price takers are displayed
• Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures
• Be alert and verify all payments according to Dis-Chem verification procedure
• Adhere to Dis-Chem security policies and procedures
• Ensure the use of your code and password is restricted to only you, is safe and is changed regularly
• Ensure all out going stock/ items are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially and only discuss it with management
• Be alert, recognize and report suspicious behaviour to management
• Keep all your daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until you place them in the drop safe
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your work station is always clean and tidy
• Adhere to Dis-Chem Policies and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations
• Adhere to Dis-Chem Uniform and personal appearance policy

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Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours 

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

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Minimum Requirements

Essential:

• Grade 12 / Matric
• Minimum of 5 years’ retail experience post training
• Minimum of 2 – 3 years as manager with minimum of 8 people reporting directly to them
• Front-end Admin Manager experience
• Retail/FMCG experience
• ERP,CRM or ordering system experience
• KRONOS/ SAP and/ or related system experience
• Willing and able to work retails hours
• Local Traveling required
• Driver’s license and/or own reliable transport

Duties and Responsibilities

Inventory Management:

• Ensures the processing of items including but not limited to goods in transit, cycle counts and physical stock to system matches, stock takes, addressing of shrinkage and overall stock levels.
• Ensures efficient stock flow to the sales floor.
• Participate, assist, and support in the management of shrinkage. Participate, assist and support in the ordering of stock to maintain correct stock levels FMCG, Health and Beauty, when required.

Sales Floor & Receiving:

• Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health and Beauty.
• Assist with the adherence, implementation and maintenance of labeling, pricing and layout standards in FMCG, Health and Beauty.
• Assist with goods receiving duties guided by the standard operating procedures.
• Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.
• Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.

Sales Targets:

• Assists with achieving set store sales targets, including but not limited to FMCG, Health and Beauty.
• Partner with all head of departments to ensure targets are met.
• Support management to ensure promotions are effectively executed.
• Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.
• Propose innovative ideas to senior management to increase market share.
• Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health and Beauty.

Point of Sale Operations and Finance:

• Assist with daily cash-ups and review of the reconciliation’s packs and paperwork.
• Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.
• Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.
• Support in analyzing and interpreting Financial Income statements.
• Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.
• Support management with transaction integrity throughout the store guided by company internal control procedures.
• Support in ensuring the accuracy and completeness of branch transactions.
• Support management to improve cashier service levels and cashier productivity rates.
• Assist with controlling overtime and casual spend.
• Assist with sign off and investigation of run ends daily.
• Support management to disseminate, collate, and report all relevant information between store and department managers.
• Assist in any internal or external audits conducted in store.

Customer Service:

• Assist with addressing customer complaints promptly and regulate both complaints and compliments.
• Assist with the ensuring that customer request system is operational and actioned daily.
• Encourage and report on new loyalty signups continuously.
• Assist with the ensuring of accurate manual processing of points to customer accounts.
• Assist with providing customers with feedback regarding queries and complaints.

HR Process Support:

• Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.
• Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
• Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but not limited to master data and transactional management.
• Assist the store with the delivery of HR policies and system implementations.
• Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.

Trainee Programme Adherence:

• Participate and engage in meetings, workshops, and other learning opportunities.
• Assist managers and completing assigned tasks for on the job learning purposes.
• Completion of all required learning programs and assessments to be deemed competent.
• Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.

General:

• Housekeeping must be in accordance to Dis-Chem standards and ensure store cleanliness.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Dis-Chem Health and Safety Regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy.

go to method of application »

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

go to method of application »

Minimum Requirements:
Essential:

• Grade 12/ Matric
• Minimum of 3 years’ retail experience in the following fields: Receiving, Front shop operations, Customer Service, Human Resource Management and store administration
• Minimum of 2 year’s management experience of a staff complement of around 8
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• Financial / Administration /  Retail / Business Management: Diploma/Degree
• Working knowledge of SAP with regard to operating and utilising retail operation systems

Job Description:

• Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
• Assist in managing goods in transit as directed by as per Dis-Chem procedures
• Assist in managing the branch shrinkage and consumables expense within store objectives
• Continuously report and encourage new loyalty signups
• Assist in managing and facilitate human resource processes, submissions and documentation for the entire business unit, in compliance with standard operating procedures
• Assist with taking ownership of the workforce management system (KRONOS) within the business units
• Ensure the company performance management systems are implemented and executed as directed by company policy
• Take control and manage the store cash resources, daily takings
• Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence of company internal control procedures
• Assist in managing cashier service levels and cashier productivity rates
• Assist in managing goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship, growth performance and development of all staff members forming these functions
• Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by effective monitoring, implementation and evaluation of adherence to company internal control procedures
• Assist with budget preparation and maintenance within the store

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Requirements:
Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Unisolv experience
• Experience in supervising staff
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours

Advantageous:

• Previous management experience of at least 7 staff
• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience

Duties and Responsibilities:

• Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
• Ensure Good Pharmacy Practice rules regulations are adhered to by staff
• Ensure no expired/short-dated stock is held
• Ensure expired stock is regularly disposed of and kept separate to usable stock
• Ensure negative stock is investigated and managed daily
• Prepare for stocktake in advance
• Follow stock ordering process to reach maximum purchasing compliance
• Maintain stock levels
• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
• Ensure SAPC registration and annual registration fees are kept up to date
• Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
• Capture script details accurately and verify patients’ details on the system
• Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
• Provide accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Explain all medical aid costs to patients
• Process all paperwork for accurate submission of claims to medical aids
• Ensure authorisation of chronic, HIV and AIDS, and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally, and UCS should be notified to merge profiles centrally
• Take note of any messages on the customer profile, and take suitable action
• Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

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Essential:

• Grade 12 – Matric or Senior Certificate
• 0 – 6 Months Retail work experience  

Advantageous:

• 1 Year work experience within Retail  

Job Description: 

• Ensure that full ranges of products are on the shelves at all times and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
• Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
• Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
• Ensure the storeroom organised, neat and tidy.
• Keep up to date with new product knowledge to effectively assist customers.
• Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
• Assist with back shopping when required.
• All merchandise must be handled carefully to prevent any losses.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
• Process all loyalty cards including those of accelerated partners.
• Ensure cash is placed in the drop safe according to standard operating procedures.
• Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
• Ensure accurate cash flow at all times.
• Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
• Assist with the counting of stock files and general stocktaking.
• Identify and report damaged and expired stock immediately to management.
• Assist with the loading and off-loading of stock when needed.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Assist with the training of new and current team members.
• Ensure that outgoing stock/ items/ scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
• Report bad and suspicious behaviour for both staff and customers to management.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy