Fresh Positions at Empact Group

Purpose of the role:

• We are currently looking for an experienced storeman to join our team, the successful candidate will administer and control stock, liaise directly with the supplier and staff as well as supervise the store associate.

Desirable education and experience:

• 2 Years of work experience 
• Matric and Logistics qualification advantageous
• Experience working in a hospitality environment would be preferred but not essential as training will be provided
• Systems and supervisory experience will be an advantage
• A valid driver’s license

Knowledge, Skills, and Competencies:

• Computer literacy
• Ability to work with numbers and calculations
• Planning and organization skills
• Time management skills
• Communication skills
• Ability to work autonomously and under pressure
• Ability to delegate

Key areas of responsibility:

• Place orders and liaise with suppliers upon approval of Project/Assistant Catering Manager
• Ensure that prices and quantity concur with order sheet and invoice
• Issuing of stock/groceries to all external departments
• Weighing of all food products being issued to staff for production
• Manage the stock ratio of stores in line with the budget on a minimum/maximum stock level
• Assist in weekly and monthly stocktake
• Complete all HSE records correctly and timeously
• Supervise the storeroom/fridge/freezer
• Ensure storeroom/fridge/freezer is locked and always cleaned
• Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
• Receive all stock from suppliers an ensure all stock received is in order.
• Will be requested to work over weekends.
• Ensure all stock is packed away after each mealtime service.
• Ensure quality checks are done on all food products.
• Implement strict controls in the fridge/freezer and storeroom
• Work in conjunction with the project/assistant Catering Manager and Catering Supervisors

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Experience, Education & Skills

• 2 – 3 years’ experience in Facilities/Property Coordination and/or site maintenance field.
• Minimum 2 years proven technical maintenance experience in a service delivery environment
• Experience in managing vendor relationships 
• Problem Solving
• Proficiency in Office 365, including Excel, Word and Powerpoint.
• Excellent Oral and Written communication and interpersonal skills
• Strong attention to detail, planning and organizational skills
• Ability to multitask and prioritize tasks effectively

Key performance areas:

Site Maintenance:

• Conducts site visits to ensure operational effectiveness with minimal disruption to the ongoing working staff.
• Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
• Ensures cleaning staff efficiency on-site at all times and manages cleaning routines for the BU.
• Coordinates the repairs and replacements of all office equipment.
• Assists IT team with office reticulation projects.
• Supervises all outsourced facilities functions.
• Ensures adequate stock levels are maintained within the business unit with regards to cleaning materials, refreshments, etc.
• Builds cordial relations with Landlords and Governmental Institutions (Eskom/City Power/Public Works).

On-Site Vendor Management:

• Liaises with all internal and external suppliers and vendors, building services management, Security, access control, and cleaning staff to ensure that they are performing as per accepted SLAs.
• Resolves conflicts with minimal or no disruptions to overall daily operations.
• Ensures all escalations regarding contractor performance/non-performance is escalated to the line manager.

Project Management:

• Ensures accuracy and completeness of information submitted to management on projects to avoid delays.
• Develops and maintains a sound understanding of policies and procedures to develop alternatives to improve and expedite time frames.
• Endeavours to reduce turnaround time to deliver projects within cost and quality.
• Ensures that all activities are performed timeously, accurately, and professionally.
• Communicates daily with contractors on progress and attends weekly meetings.

Document Management:

• Compiles and submits all reports timeously.
• Conducts quality checks in terms of documentation conditions to comply with the site build/maintenance.
• Reviews and approves contractor documentation.
• Ensures all documentation information accuracy.
• Keeps records (hard copy and electronic) of all permits, leases, and correspondence.

Finance related requirements:

• Obtain supplier quotations
• Client quotations
• Purchase orders to suppliers
• Finance trackers, as required
• Change control process, when scope added or removed.
• Scheduling of orders / maintenance with suppliers, ensuring job cards are signed off
• Generate client billing requests, to be send to the billing clerk
• Submitting client invoices, per requirement
• Cheque requests for supplier invoices
• Monthly finance summaries for internal and client requirements
• Cashflow management, ensuring client invoices are paid per contractual payment term
• Global Partner finance summaries
• Monthly business and service delivery reviews with Global Partner
• Monthly KPI meetings with client

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The Main Purpose of the role

• The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager. The applicant will be responsible for the daily planning and operation of the front of house team, deal with inquiries or queries in a proactive and efficient manner and to deliver a consistent, first class, customer focused service to clients.

Education and Experience required:

• Matric is essential
• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 3 Years’ experience in a similar supervisory position
• Experience with stock control, ordering and receiving
• Hospital experience would be an advantage
• Experience working with function or events is desirable

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry specific laws
• Knowledge of special diets
• Management Skills
• Communication Skills
• Interpersonal skills both in person and by telephone, with high professionalism and excellent written and spoken English
• Ability to manage multiple projects and work assignments
• Develop innovative ideas to deliver a first-class service
• Computer literate

Key areas of responsibility:

• Daily planning and operation of the kitchen production and front of house team
• Maintain consistency for all menu items
• Assist with monitoring inventory and communicating needs to the catering manager
• Deal with enquiries or queries in a proactive and efficient manner
• To deliver a consistent, first class, customer focused service to clients.

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Main Purpose of the role:

• We are seeking a highly organized and detail-oriented Office Administrator with experience using SAP for invoicing and purchase orders.
• The ideal candidate will be responsible for managing the day-to-day administrative tasks of our office, as well as handling all invoicing and purchase orders in a timely and accurate manner.

Education and Experience required:

• Minimum of 2 years of experience working in an office administration role
• Proficiency in SAP software for purchase order processing and invoicing
• Proficiency in Office 365, including Excel, Word and Powerpoint
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize tasks effectively
• Knowledge of general office procedures and equipment
• Previous experience in a similar role is a plus

Key areas of responsibility

• Process and track purchase orders using SAP software
• Generate and issue invoices, as requested by the sites
• Maintain accurate records of all financial transactions
• Assist with office logistics, including scheduling appointments, managing supplies, and coordinating meetings
• Monitor and maintain office supplies
• Provide general administrative support to staff members as needed
• Relief for main reception / switchboard area

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The Main Purpose of the job:

• To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise, and evaluate all the food production activities of a fast-paced operation. The Chef will assist in the management of strategic and day-to-day operations.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 5 years’ experience of progressive culinary/kitchen management is compulsory
• Experience working within budget guidelines to deliver results is compulsory

Knowledge, Skills, and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry-specific law
• Strong financial acumen, proven budgetary and food control practices

Key areas of responsibility:

• To develop and plan menus
• Establish recipes and food purchase specifications
• Coordinate, execute, supervise, and evaluate all food production activities of a fast-paced operation
• Assist in the management of the strategic and day to day operations of the operation

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Purpose of the Role:

• We are seeking a skilled Project Manager to oversee and drive the successful execution of catering and hospitality projects in alignment with sector strategy, contractual obligations, and regulatory standards. The ideal candidate will have strong experience managing large-scale catering operations, particularly in industrial sites and centralized kitchens serving 2000+ individuals.
• This role requires expertise in project execution, process optimization, and stakeholder management within a high-demand environment.

Education & Experience Requirements:

• A relevant tertiary qualification in Hospitality, Food & Beverage Services, or Culinary Arts (preferred).
• Minimum 5 years of experience in catering project management, preferably within commercial and or industrial catering.
• Experience overseeing large-scale kitchen operations catering to 2000+ individuals.
• Industrial site exposure is highly advantageous.
• Proven ability to manage unit mobilization and change implementation programs.
• Strong background in competitive and sensitive markets.
• Experience in costing, budgeting, forecasting, and financial reporting.
• Familiarity with working within brand guidelines to drive successful outcomes.
• Demonstrated experience in managing teams and optimizing operational efficiencies.
• A valid driver’s license is required.

Key Responsibilities:

• Manage catering and hospitality projects from initiation to completion, ensuring alignment with business objectives.
• Oversee unit mobilization, change programs, and large-scale food production processes.
• Ensure successful execution of catering operations within industrial and high-volume environments.
• Optimize workflow efficiencies, ensuring high-quality service delivery to clients.
• Develop and implement standardized menus, costing strategies, and process improvements.
• Oversee financial performance, including budgeting, forecasting, and profit optimization.
• Monitor stock levels, procurement, and supply chain efficiency.
• Implement and maintain electronic meal ordering systems.
• Ensure compliance with health, safety, and environmental standards, maintaining accurate records.
• Lead workforce planning, payroll administration, and performance management.
• Enhance customer experience by gathering feedback and making data-driven improvements.
• Ensure strict adherence to client service level agreements and operational excellence.

Knowledge, Skills & Competencies:

• Strong understanding of catering operations in industrial and hospital environments.
• Knowledge of South African industry regulations and compliance standards.
• Exceptional project management, organizational, and operational leadership skills.
• Effective stakeholder engagement and communication abilities.
• Expertise in financial planning, cost management, and process optimization.
• Ability to analyze data and reports for continuous improvement.
• Strong problem-solving and strategic planning skills.

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 Education and Experience required:

• Matric / Grade 12 (Bachelor's degree advantageous)
• At least 5 years’ experience in the services industry with a minimum of 2 years in a regional or multi-unit management role
• Experience in the food industry will be advantageous
• A good understanding of budgeting and profit & loss accounts
• Exposure to industrial relations on a shop floor level
• Proven track record of meeting and exceeding sales targets and operational goals
• Excellent problem-solving and decision-making abilities
• Proficiency in Microsoft Office Suite and other relevant software applications
• Flexibility to travel regularly within the region
• A good working knowledge of HSE

 Key areas of responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes
• Develop and implement strategies to drive revenue growth and increase profitability
• Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved
• Manage units to ensure profitability, sustainability as well as secure future business
• Ensure contractual obligations are met and manage contracts within Service Level Agreements
• Manage and support diverse teams of clients to ensure realisation of strategic goals
• Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance
• Ensure labour force planning is adequately done and managed in relation to budget
• Ensure unit costs and expenditure, within region, are tightly managed 
• Ensure fixed and other assets are managed and regularly audited
• Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies
• Accurately manage all the financials of each unit with the support of the unit or project Manager
• Attend all relevant meetings with clients and management teams and ensure communication to units
• Regularly meet with the client to ensure success of the contract
• Keep clients up to date in relation to progress made or areas of concerns
• Continuously build the relationship with the client
• Must have the ability to engage with union officials at the highest level
• Stay informed on industry trends and market conditions to inform decision-making and strategic planning.

Additional Considerations:

• Drivers Licence with own vehicle
• This is a highly pressurized environment with long hours

Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and priorities effectively
• Ability to work flexible hours when required
• Excellent customer services skills
• Excellent communication skills
• Presentation skills
• Financial Acumen
• Report writing
• Leadership Skills
• People Management Skills
• Consequence management
• Results orientation
• Driven, self-motivated
• Problem solving skills
• Negotiation Skills