For over 60 years Rosebank College, a brand of the Independent Institute of Education (The IIE) since 2005, has delivered quality tertiary education to students across South Africa. Situated in the bustling centre’s of the country’s cities, Rosebank College embraces the same vibrant environment which allows over 14 000 students to connect with the heart ...
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Duties & Responsibilities:
Performance Area:
- Implements library policies and provide feedback to National Librarian
- Manage Library activities by facilitating access and process
- Updates library holdings in shared catalogue
- Provide training (Lecturers & students)
- Accessioning (receipting of newly purchased materials)
- Ensure that relevant and latest resources are available in the library including,
- Follows-up on the subscriptions of journals and periodicals
- Replaces back issues of journals with latest issues
- Conducts library orientation for new students and staff
- Conducts information literacy workshops including training in use of library resources
- Provides information service to students and academic staff
- Promotes usage of library resources and services
- Checks and updates notice boards
- Promotes information and research through displays
- Locates information for students and lecturers
- Assists students with research and assignment preparation.
- Assists students who are computer illiterate, In addition to these typical duties, may perform other duties as assigned and required.
Minimum Requirements:
Qualifications
- Bachelor’s degree in library and information science.
- Honours degree in library and information science.
Experience
- Minimum of 2-3-year working experience in a relevant field,
- 3-4 years working in the academic Information Centre.
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Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Qualifications –
- Bachelor's Honours degree in Logistics and Supply Chain Management
- Bachelor's degree in Logistics and Supply Chain Management
Experience
- 1 to 3 years of industryspecific experience in area of specialisation
- 1 to 3 years lecturing experience.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
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Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Qualifications –
- Bachelor's Honours degree in Intermediate Phase (Mathematics & Science)
- Bachelor's degree in Intermediate Phase (Mathematics & Science)
Experience
- 1 to 3 years of industryspecific experience in area of specialisation
- 1 to 3 years lecturing experience.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
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Duties & Responsibilities:
Service Desk Support
- Deal with escalated tickets and queries
- Resolve high level incidents
- Report on issues and trends experienced
- Document new findings on service desk
Infrastructure Support
- Conduct daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up-time requirements and ensure that systems are running optimally
- Install new servers when required
- Coordinate the deployment of systems and infrastructure within the campus
- Diagnose and troubleshoot where applicable and escalate to necessary internal or external parties
- Fulfill appropriate access requirements for new users
- Interact and liaise with vendors or service providers for support and troubleshooting, where necessary
- Monitor IT security systems and conduct periodic tests and checks to ensure that everything is in order
Software and Hardware Support
- Diagnose and troubleshoot hardware and software issues that are escalated from ICT Support
- Maintain campus software licences and ensure that campus equipment is licensed correctly
- Apply critical and security updates to servers and workstations.
ICT Project Support
- Arrange and facilitate training for new technologies to campus staff
- Build IT venues as per special projects and campus requirements
- Implement and deploy vulnerabilities as per Group AIT requests
People Management
- Driving a high-performance culture by taking accountability for an effective and well-articulated performance management process
- Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary
- Providing strategic guidance in the implementation of human resources policies, procedures and practices
- Lead the department by managing appointments, promotions, and industrial relations issues in conjunction with the Human Resources Support Service Unit
- Builds a robust, effective leadership pipeline, succession, and capacity.
Minimum Requirements:
Qualifications
Minimum
- NQF Level 6 Qualification – Diploma in Information Technology
- ITIL Foundations Certificate
- Industry qualification – e.g. MCSE Advantageous
Advantageous
- NQF Level 7 Qualification – Degree in Information Technology
Experience
Minimum
- 2 years ICT Support / Service Desk Agent experience or similar
Advantageous
- 1 year Experience in an educational institution
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Duties & Responsibilities:
Client Liaison & Communication
- Consult with students / parents daily to resolve or assist with queries or requests
- Sustain relationships with external service providers
- Escalate queries / requests within the campus communication protocol and ensure effective information sharing / referral
- Prepare communication for notice boards and display in designated areas
- Inform students / lecturers of all academic planner or timetable changes
- Capture and update student notes on CAMS
- Process application for credits and extension of studies
Academic Admissions and Delivery
- Implement academic programme updates
- Attend and assist in departmental meetings
- Assist and participate in student events on and off campus
- Process academic queries / requests to ensure timeous feedback; i.e. intercampus transfers, academic credits, subject re-writes, special assignment requests, results, academic material and time table matters, etc.
- Ensure course entrance requirements are met
- Refers International Student Applications to designated person on campus
- Print and distribute lecturer information / material
- Review Assessment Timetable in conjunction with Academic Operations Officers.
Academic Administration
- Collates and verifies orders for education material (students and lecturers).
- Manages the administration of student files.
- Administers external institute programmes
- Manages deadlines for completion of data / spreadsheets for reports.
- Documents academic query / request processes and outcomes.
- Compiles graduation lists in conjunction with Academic Operations Officers.
- Assist campus management and National with graduation.
- Identifies resources required to run programmes and ensures these are sourced timeously.
- Reviews assessment timetables in conjunction with Academic Services Officer.
- Captures timetables, Lecturer and Program Managers (PM) information on ALIAS/ SAM and CAMS.
- Assist with student and lecturer’s orientation.
- Assists the manager in setting up the student / lecturer timetables.
- Assist with student letters for, but not limited to; renewal of Visa / study permits, plagiarism, phase out / pre-requisites and proof of registration.
- Assist students with extension of studies, internal and external credits, reweights, special and discounted exams, remark of exams/ tests and mishap exams
- Assist with student with, but not limited to; registration, open days, collection of assignments and filing, assisting with replacement tests and supplementary exams.
- Assist the team during all Internal and external audits
Compliance – policy implementation
- Report deviations via academic query to the management.
- Give input on the annual policy review process.
Educational Requirements
- Advanced Certificate / Diploma / Occupational Certificate Level 6 (NQF Level 6) in Business Administration
Minimum Work Experience
- 2-3 years experience in Administration and customer services
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Duties & Responsibilities:
- Monitoring students to ensure that there is no malpractice during the assessments.
- Distributing answer booklets and exam papers to the students.
- Ensuring that assessments conditions are always adhered to and meet the policy requirements.
- Preparing the assessment venues to ensure that it meets requirements.
- Providing support where necessary should an emergency arise e.g., sick student, fire evacuation.
- Answering any queries that a student may have during the assessment.
- Provide a detailed and clear report at the end of each session.
Minimum Requirements:
Qualifications
- Matric
- Higher certificate/Diploma will be advantageous
Experience
- At least 1-2 years industry experience.
- No criminal record
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Duties and Responsibilities:
Content engagement & effectiveness
- Develop and manage cross-platform content calendars aligned to business goals
- Guide the creation of multimedia content for campaigns, websites, social media and email.
- Collaborate with cross-functional teams for storytelling opportunities.
- Optimise content for SEO, engagement and conversion
Campaign performance & conversation rates
- Plan and execute digital and traditional campaigns to drive student acquisition
- Coordinate closely with the sales team to optimise lead flows
- Track and analyse campaign data to drive optimisation
- Run regular A/B tests and performance reviews
Brand development & strategic positioning
- Develop brand positioning frameworks and guidelines.
- Conduct competitor brand analysis and audience perception research
- Align campaigns to long-term brand narrative and visual identity
- Support the rollout of brand strategies
Crisis & Reputation Management
- Draft, update and implement crisis communication protocols.
- Monitor brand sentiment across digital platforms and media.
- Provide rapid-response messaging during reputational threats.
- Support leadership with talking points and media briefs.
Employee & Internal Communication Impact
- Develop and implement internal communication strategies to enhance employee engagement.
- Ensure timely dissemination of company updates and key messages.
- Coordinate messaging across departments and leadership.
- Manage internal newsletters, updates and staff campaigns.
- Facilitate cross-functional communication to align marketing and operations
Stakeholder & Media Relations Success
- Build and maintain strong relationships with media, journalists, and influencers.
- Develop stakeholder engagement strategies to improve corporate relations.
- Organise and manage PR events, press conferences, and briefings.
- Organize press events, media briefings, and networking opportunities.
- Monitor media coverage and address PR challenges proactively.
Educational Requirements:
- Bachelor’s degree in Marketing, Communications, Media Studies, Business Administration or a related field (Minimum)
- Honours or postgraduate qualification in Marketing, Brand Management, or Business (Ideal)
- Certification in Digital Marketing from reputable international institutions e.g., Google, HubSpot, Semrush, Meta
- Training in Brand Management, Crisis Communication, Media, SEO, SEM or Data Analytics.
- Experience with AI-driven marketing tools and automation platforms.
Minimum Work Requirement:
- 5 years experience in marketing, communications, or public relations, preferably in a supervisory or managerial role
- Strong knowledge of digital marketing tools, analytics, and social media platforms.
- Proven experience in digital campaign management, reputation or crisis communication, and stakeholder engagement.
- Experience with graphic design, video production, and content management systems (CMS).
- Experience working within the higher education sector or with higher education clients
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Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Ideal:
- Honours in Accounting
- Additional certification: Lecturers will need a Sage One Accounting/Sage Accounting or a Sage Business Cloud Accounting certification.
Alternatively:
- Honours degree in one of the Business-related fields (e.g. accounting, financial management, economics, entrepreneurship, risk, supply chain or project management) – with Accounting or Financial Management to the third year level.
- A Bachelor degree with Accounting or Financial Management or a similarly related field to the third year level PLUS either an MBA or a postgraduate diploma in business or education.
- Additional certification: Lecturers will need a Sage One Accounting/Sage Accounting or a Sage Business Cloud Accounting certification.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
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Duties and Responsibilities:
Contract Review and Management
- Review all third-party and internal agreements to ensure compliance with company policies and regulatory standards.
- Identify and escalate potential risks or non-compliance issues to relevant stakeholders.
- Maintain a comprehensive and up-to-date contract register.
- Ensure proper storage, version control, and accessibility of all contractual documents
Legal Liaison and Approvals
- Serve as the primary point of contact with Group Legal for contract approvals and legal guidance.
- Coordinate and track all legal submissions and feedback from Group Legal.
- Ensure that all legal interactions are documented and aligned with internal protocols
Dispute and Claims Handling
- Represent the organization in small claims court matters, including preparation and attendance.
- Assist in resolving minor legal disputes involving students, ensuring fair and compliant outcomes.
- Liaise with internal departments to gather information and support case resolution
Student Legal Support
- Provide guidance on student-related legal issues, including contractual disputes and disciplinary matters.
- Work collaboratively with student affairs and academic departments to address legal concerns.
- Ensure student matters are handled sensitively and in accordance with institutional policies
Compliance Monitoring and Reporting
- Monitor compliance with contractual obligations and regulatory requirements.
- Prepare regular reports on contract status, legal interactions, and compliance risks.
- Support internal audits and investigations related to contracts and legal matters.
Minimum Educational Requirement:
- Law Degree (Minimum)
- LLB and admitted attorney (Ideal)
Minimum Work Requirement:
- Minimum 2–3 years of experience in a compliance, legal support, or contract management role.
- Familiarity with small claims court procedures and student-related legal issues.
- Strong understanding of regulatory compliance frameworks.
- Excellent communication, negotiation, and organizational skills.
go to method of application »
Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Ideal:
- Masters (NQF level 9) qualification in Criminology.
Alternatively:
- An Honours or Postgraduate Diploma (NQF level 8 qualification) in Criminology.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
go to method of application »
Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
- Bachelor of Education degree Or Postgraduate Certificate that includes the language to be lectured
- The undergraduate qualification must include the language to be lectured as a major (up to third year level),
- or a Postgraduate Certificate (NQF level 7) with the language to be lectured as a didactic subject. Languages sought are Northern Sotho and Setswana.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
go to method of application »
Duties & Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and consulting with the Information Centre
- Update learning management system and provide feedback to students.
- Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Reflect on, review, and analyse student module result.
- Support the monitoring of at-risk student in modules assigned to lecture.
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum Requirements:
Qualifications –
- LLB (Admitted Attorney); BCom Law Degree or BA Law Degree
- Qualification in Education (PGCE or equivalent) or Training and Development an added advantage.
- Flair for online lecturing and learning management systems (LMSs) required.
Experience –
- 1-3 years of working knowledge and industry experience in Law or a related field and lecturing/tutoring experience.
go to method of application »
Duties & Responsibilities:
- Presenting content in a classroom environment (online or physical, as required)
- Arranging for consultations with students.
- Results analysis at a modular level.
- Marking assessments and providing constructive feedback
- Employing interventions for at-risk students.
Minimum Requirements:
Ideal:
- Bachelor of Arts Honours/ Bachelor of Social Science Honours degree in Sociology.
Alternatively:
- Postgraduate Diploma, MA/ MPhil, PhD/ DPhil qualification in Sociology.
- Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
- TeachingLearning theory
- Assessment methods and processes
- TeachingLearning interventions
- Holistic lecturer and student support services
go to method of application »
Duties & Responsibilities:
- Deliver lectures and direct student engagement based on module-specific requirements in line with module pacers.
- Update Learning Management System and provide feedback to students.
- Quality assures lecturer engagement, attendance, and participation to enhance the quality of Teaching-Learning.
- Design, develop and implement module-specific interventions, resources, and capacity.
- Analyse results to assess performance of modules and to identify at risk modules.
- Lecturer orientation in support of student experience in programme and discipline-related themes.
- Convene and manage subject meetings aligned with module pacers and obtain feedback for subject meetings from all Lecturers.
- Develop and design strategies to make modules perform better in conjunction with the Head of Academics.
- Plan interventions to support students through reviewing performance based on an analysis of historic data.
- Conduct quality assurance and monitor delivery according to pacers to drive success rates through consistency of teaching concepts taught.
- Monitor student retention, roll over and dropout rates.
- Participate in campus academic activities and coordinate the implementation of master classes and mock tests across programmes with all lecturers.
- Assist with student registration and orientation as required.
Minimum Requirements:
Qualifications –
- Bacherlors’ Degree; Honours or Advanced Diploma in Graphic Design, Multimedia, Fine Arts.
- Studying towards Masters in Education is added advantage
- Qualification in Education (PGCE or equivalent) or Training and Development an added advantage
- Flair for online lecturing and learning management systems (LMSs) required.
- and Learning Management Systems (LMSs) required.
Experience –
- Minimum 3 years lecturing experience.
- Proven experience of Programme Co-ordination on a modular level
go to method of application »
Duties & Responsibilities:
- Deliver lectures and direct student engagement based on module-specific requirements in line with module pacers.
- Update Learning Management System and provide feedback to students.
- Quality assures lecturer engagement, attendance, and participation to enhance the quality of Teaching-Learning.
- Design, develop and implement module-specific interventions, resources, and capacity.
- Analyse results to assess performance of modules and to identify at risk modules.
- Lecturer orientation in support of student experience in programme and discipline-related themes.
- Convene and manage subject meetings aligned with module pacers and obtain feedback for subject meetings from all Lecturers.
- Develop and design strategies to make modules perform better in conjunction with the Head of Academics.
- Plan interventions to support students through reviewing performance based on an analysis of historic data.
- Conduct quality assurance and monitor delivery according to pacers to drive success rates through consistency of teaching concepts taught.
- Monitor student retention, roll over and dropout rates.
- Participate in campus academic activities and coordinate the implementation of master classes and mock tests across programmes with all lecturers.
- Assist with student registration and orientation as required.
Minimum Requirements:
Qualifications –
- Bachelor of Education Honours
- Studying towards Masters in Education is added advantage
- Qualification in Education (PGCE or Equivalent) or Training and Development an added advantage
- Flair for online lecturing and Learning Management Systems (LMSs) required.
Experience –
- Minimum 3 years lecturing experience.
- Proven experience of Programme Co-ordination on a modular level
go to method of application »
Duties & Responsibilities:
- Deliver lectures and engage students based on module-specific requirements in line with module pacers.
- Manage resources including academic materials and liaising with the Information Centre.
- Update Learning Management System and provide feedback to students.
- Engage and prepare students for assessments, identify at risk students, and develop assessments in accordance with Central Academic Team briefings.
- Monitor student engagement as well as assessment submission with relevant escalation.
- Attend and participate in academic meetings across all faculties.
- Support Part-time Lecturers with faculty requirements.
- Reflect on, review, and analyse student module result.
- Offer academic support to the Programme Coordinator with results analysis and tracking of own modules to assess performance of modules and to identify at risk modules.
- Develop and design Teaching-Learning materials in support of module-specific outcomes.
- Assist with student registration and orientation as required.
- Assist with student registration and orientation as required.
- Research: Conduct scholarly disciplinary based or SOTL Research and deliver set research outputs according to institution / Brand’s research targets and contribute to the Brand’s Teaching-Learning practice; or
- Academic Professional Development: complete a set number of academic professional development interventions per academic cycle (one year) that contribute to the improvement of the Brand’s Teaching-Learning practice and personal professional academic status.
Minimum requirements:
- Bachelor of Educations, Honours NQF Level 8
- Bachelor of Education in Foundation/PGCE NQF Level 7
- 2 to 3 years Lecturing or Formal Tutoring
- 1 to 3 years of industry-specific experience in area of specialisation will be advantageous
go to method of application »
Key Performance Area:
Academic Support
- Academic Development and Performance Monitoring
Teaching & Learning Delivery
- Direct academic student engagement
- Continuous student support and development
- Teaching and learning in and out of the classroom
- Contributes to programme improvements (content and assessments)
Programme Coordination
- Accountable for coordination of students on-boarding
- Coordination of a programme and curriculum review
- Participate in material and assessment development
- Coordination of students’ admissions into programmes
- Coordination of student consultations
- Programme ownership and responsibility
Academic Management and Leadership
- Campus academic performance
- On boarding of all academic and student support staff
- Academic and student support integration
- Campus Timetables
- Creation and promotion of academic culture on campus
Management of resources
- Responsible for recruitment and management of
- Full Time Lecturers
- Independent Contractors
Education
- Bachelor Honours in Business Management or Entrepreneurship
- Post Graduate Diploma in Higher Education would be advantageous.
- Master's degree would be an add advantage
Minimum requirements:
Qualifications
Minimum
- Honour's (NQF Level 8) qualification in any Education discipline
- An undergraduate qualification in Bachelor of Education, specializing in Intermediate Phase
Advantageous
- Master's Qualification (NQF Level 9) in Education or a similar field.
Method of Application
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