Fresh Roles at ACDC Dynamics SA

Description

• ACDC Dynamics, is seeking a motivated and customer-focused Counter Salesman to join our team. This position is based at our retail store in Silverlake's and plays a crucial role in providing excellent service and support to our customers.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Requirements

Skills & Experience

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service

Requirements

• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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Purpose of the Role

• To provide secure and timely driving services to transport goods ensuring excellent customer service.

Key Performance Areas

• Maintain a professional and respectful behaviour towards ACDC Staff, Clients, and Customers
• Act with integrity always
• Delivery/ Collection of orders and any other driver related tasks deemed necessary by management
• Maintain vehicles according to company requirements
• Maintain a trip logbook and ensuring it is up to date
• Ensure Company vehicle is always clean
• Comply with all road traffic and driving regulations
• Plan route, for effective and efficient service delivery
• Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
• Efficiently and effectively dispatching of orders

Requirements

• Matric
• 2 years Driving experience.
• Must have a valid PDP and Code 10 licence.
• Attire - Neat and presentable
• Excellent driving record
• Honest, Reliable and Responsible individual
• Good communication skills
• Navigation skills
• Customer Service skills
• Time management and problem-solving skills
• Knowledge of safety regulations and traffic laws
• Ability to work well under pressure in a fast pace

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Purpose of the Role

• To maintain the overall condition, safety, and functionality of the electrical wholesaler’s premises through general maintenance, repairs, and housekeeping duties.

Key Responsibilities:

Perform general housekeeping duties, including:

• Weeding and maintaining the perimeter of the premises
• Upkeep of flower beds and outdoor areas
• Ensuring the premises are clean, tidy, and presentable at all times

Carry out general maintenance tasks, including:

• Basic electrical repairs and upkeep
• Minor plumbing repairs and maintenance
• Routine inspection of facilities to identify and resolve issues

Maintain shelving and storage systems:

• Repair and reinforce shelving where necessary
• Ensure shelves are safe, stable, and fit for purpose

Perform building maintenance:

• Painting of interior and exterior surfaces as required
• Minor structural repairs and upkeep
• Conduct preventative maintenance to minimize downtime and hazards
• Report major repair needs or safety concerns to management promptly
• Ensure compliance with health and safety standards at all times

Requirements

• Proven experience as a handyman or in a similar maintenance role
• Basic knowledge of electrical and plumbing systems
• Practical skills in painting, repairs, and general upkeep
• Ability to use hand and power tools safely
• Good attention to detail and problem-solving skills
• Physically fit and able to perform manual labor

Key Competencies:

• Reliability and strong work ethic
• Ability to work independently with minimal supervision
• Good time management skills
• Safety-conscious mindset