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Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Job Description
- Dis-Chem Pharmacies requires a Merchandiser for their Table Mall, Table Bay store in the Western Cape Region. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Watercrest store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
Competencies:
Essential:
- Strong command of the English language and a second language– Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- MIE Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Monthly and annual performance pay
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies' requires a Receiving Clerk for their store in Table Bay Mall, Table Bay. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- Previous receiving / retail / FMCG experience
Job Description:
- Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
- Receive all warehouse goods and invoices in accordance with company policy and procedures
- Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
- Verify and check deliveries and invoices for total accuracy
- Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
- Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
- Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
- Process all returns to suppliers in compliance with company SOPs
- Ensure all physical controls over the goods receiving area are in place and operational
- Maintain storerooms are in an acceptable and orderly condition
- Assist in managing and controlling high-risk stock
Competencies:
Essential:
- Knowledge of receiving operating procedures, administration
- Strong command of the English language
- Effective interaction with suppliers, management, reps and staff
- Sound analytical skills
- Time management
- Heavy lifting + 20kg
Advantageous:
- Bilingual
- Operating of the stock rotating system
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes (+ 20kg)
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies requires an experienced Cleaner on a fixed term contract for their store in Table View. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ cleaning experience
- Sound command of the English language
- Basic customer service
- Additional language that is area specific
- Willing and able to work retail hours
Advantageous:
- Bilingual
- Previous retail store cleaning experience
Job Specification…
- Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
- Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
- Ensure the canteen and restrooms are clean and stocked with the necessary products at all times.
- Be available throughout operational hours to clean up as and when required.
- Ensure correct cleaning products and equipment are used for specific jobs.
- Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
- Be friendly, professional and able to assist customers.
- Perform duties according to Health and Safety Regulations.
Competencies
Essential:
- Prior cleaning experience
- Sound command of English (written and oral)
- Customer service
- Trustworthy and honest
- Attention to detail
- Presentable
- Be able to take instructions and follow through
- Time management
Advantageous:
- Prior retail store cleaning experience
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
go to method of application »
Job Description
Dis-Chem Pharmacies require a Motorbike Driver for their Savoy Store. You will be responsible for delivering goods to customers in a timely, productive and professional manner
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Valid driver’s license (code A1)
- Willing and able to work retail hours and/or shifts
Advantageous:
- Previous experience in a similar role
Job Description:
- Safely transport products to customer locations in a timely, safe and courteous manner
- Be open to learning the various dispatch functions
- Ensure the correct products are delivered to the correct customer within the specified time
- Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer, and back to the store
- Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
- Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
- Be fully accountable for all damages and losses through the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet company standards
- Follow delivery/pickup instructions from manager
- Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
- Ensure all delivery paperwork is signed upon delivery
- Ensure to have the correct names and addresses of customers
- Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
- Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
- Comply with the company vehicle policy at all times
- Complete and maintain an accurate vehicle logbook
- Process payments on all transactions via EFT and cash
- Ensure that the vehicle is never unattended during the delivery process
- Ensure the vehicle is clean and washed
- Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment
- Adhere to the road traffic rules and regulations as per the National Road Traffic Act
- Be responsible for any traffic fines allocated to the vehicle you drive
- Create effective and efficient relationships with internal and external customers to improve operating efficiencies
- Establish long-term customer relationship through prompt and courteous service
- Ensure professional behaviour when dealing with customers
- Report customer complaints, compliments, requests to management, and provide feedback
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours and/or shifts
- Willing and able to work outdoors, and in various weather conditions
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Valid driver’s licence (code A1)
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
Dis-Chem Pharmacies require a Motorbike Driver for their Savoy Store. You will be responsible for delivering goods to customers in a timely, productive and professional manner
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Valid driver’s license (code A1)
- Willing and able to work retail hours and/or shifts
Advantageous:
- Previous experience in a similar role
Job Description:
- Safely transport products to customer locations in a timely, safe and courteous manner
- Be open to learning the various dispatch functions
- Ensure the correct products are delivered to the correct customer within the specified time
- Ensure that fridge line deliveries are prioritised and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer, and back to the store
- Return back to the store immediately after delivery, so the vehicle can be utilised for a second or third delivery
- Ensure that after completion of delivery, that the vehicle is repacked to prevent boxes from falling and damaging the stock or vehicle
- Be fully accountable for all damages and losses through the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet company standards
- Follow delivery/pickup instructions from manager
- Ensure that all collections/store returns / inter-branches are correctly checked, signed for and returned to the receiving area
- Ensure all delivery paperwork is signed upon delivery
- Ensure to have the correct names and addresses of customers
- Ensure all invoices recorded on the delivery log sheet, are available and correctly recorded
- Ensure all invoices are signed in the correct manner and to report any discrepancies to the relevant manager
- Comply with the company vehicle policy at all times
- Complete and maintain an accurate vehicle logbook
- Process payments on all transactions via EFT and cash
- Ensure that the vehicle is never unattended during the delivery process
- Ensure the vehicle is clean and washed
- Inspect the vehicle for any defects and safe operating conditions before, during and after trips; and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment
- Adhere to the road traffic rules and regulations as per the National Road Traffic Act
- Be responsible for any traffic fines allocated to the vehicle you drive
- Create effective and efficient relationships with internal and external customers to improve operating efficiencies
- Establish long-term customer relationship through prompt and courteous service
- Ensure professional behaviour when dealing with customers
- Report customer complaints, compliments, requests to management, and provide feedback
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours and/or shifts
- Willing and able to work outdoors, and in various weather conditions
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Valid driver’s licence (code A1)
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies requires experienced Cashiers for their Farramere store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:
- Grade 12 / Matric
- A minimum of 6 months’ experience cashier/till operations experience
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Job Description:
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
- Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
- In-depth knowledge of operating cash registers, and maintaining cash drawers
- Knowledge of processing sales, refunds and payments
- Strong command of English (written and oral)
- Accuracy
- Attention to detail
- Presentable
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving
- Analyse basic reports
- Trustworthy and honest
- Time management
Advantageous:
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
go to method of application »
Job Description
- Dis-Chem Pharmacies’ in Cape Town, Regional Office has an opportunity available for a Clinic Call Centre Agent to join the team. The main purpose of this role will be to Effectively assist clinic customers with queries and booking of appointments with Dis-Chem Wellness clinics and provide consistent standard of service in line with operational guidelines. Ensure all communication is in accordance with the South African Nursing Council.
Minimum Requirements:
Essential:
- Grade 12 – Matric or a Senior Certificate
- 0 – 1 years relevant experience
Advantageous
Job Description:
- Correctly utilise and manage the call centre telephone in accordance with operational procedures and requirements.
- Keep abreast of changes in medical aid procedures and requirements for claims and Clinic Services.
- Ensure that all customer profile statuses are updated correctly and the correct action reasons are entered.
- Ensure that concise notes are made on the system regarding any special requirements of the patient.
- Advise and assist patients regarding Clinic Services offered by Dis-Chem.
- Follow up with patients regarding any feedback requested.
- Find and provide any information the patient needs as a Dis-Chem customer.
- Report any customer discrepancies to management.
- Use proper telephone etiquette when speaking with patients over the phone.
- Process all interactions necessary for the accurate managements of adherence calls.
- Contact the Clinics to correct any errors that might occur.
- Ensure authorisation when needed as per Dis-Chem standards.
- Maintain customer profiles on the system on the Dis-Chem SAP CRM system.
- Take note of any telephone or email messages on the customer profile and take suitable action.
- Report any customer discrepancies to management.
- Ad hoc systems functions i.e. Fiori, NHLS website, Success factors/MyConnect and Healthforce.
- Report to management on a regular basis regarding call centre matters.
- Ensure all call centre related administration is up to date for reporting and auditing purposes.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
Competencies
Essential:
- Ability to work under pressure.
- Basic understanding of problem solving.
- Addresses customer questions in a timely manner.
- Recognises the need for procedures and follows relevant procedures.
- Conveys idea and facts verbally using language.
- Accountability and dependability
Special conditions of employment:
- South African citizen
- General Computer skills. Unisolv
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
- English and 2nd language -read , write and speak
- Advantage 3rd language
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies’ in Cape Town, Regional Office has an opportunity available for a Clinic Call Centre Agent to join the team. The main purpose of this role will be to Effectively assist clinic customers with queries and booking of appointments with Dis-Chem Wellness clinics and provide consistent standard of service in line with operational guidelines. Ensure all communication is in accordance with the South African Nursing Council.
Minimum Requirements:
Essential:
- Grade 12 – Matric or a Senior Certificate
- 0 – 1 years relevant experience
Advantageous
Job Description:
- Correctly utilise and manage the call centre telephone in accordance with operational procedures and requirements.
- Keep abreast of changes in medical aid procedures and requirements for claims and Clinic Services.
- Ensure that all customer profile statuses are updated correctly and the correct action reasons are entered.
- Ensure that concise notes are made on the system regarding any special requirements of the patient.
- Advise and assist patients regarding Clinic Services offered by Dis-Chem.
- Follow up with patients regarding any feedback requested.
- Find and provide any information the patient needs as a Dis-Chem customer.
- Report any customer discrepancies to management.
- Use proper telephone etiquette when speaking with patients over the phone.
- Process all interactions necessary for the accurate managements of adherence calls.
- Contact the Clinics to correct any errors that might occur.
- Ensure authorisation when needed as per Dis-Chem standards.
- Maintain customer profiles on the system on the Dis-Chem SAP CRM system.
- Take note of any telephone or email messages on the customer profile and take suitable action.
- Report any customer discrepancies to management.
- Ad hoc systems functions i.e. Fiori, NHLS website, Success factors/MyConnect and Healthforce.
- Report to management on a regular basis regarding call centre matters.
- Ensure all call centre related administration is up to date for reporting and auditing purposes.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
Competencies
Essential:
- Ability to work under pressure.
- Basic understanding of problem solving.
- Addresses customer questions in a timely manner.
- Recognises the need for procedures and follows relevant procedures.
- Conveys idea and facts verbally using language.
- Accountability and dependability
Special conditions of employment:
- South African citizen
- General Computer skills. Unisolv
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
- English and 2nd language -read , write and speak
- Advantage 3rd language
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem is looking for a Qualified Clinic Sister to join their team in Matlosana. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.
Minimum Requirements:
Essential:
- Grade 12 – Matric
- Tertiary qualification in General Nursing
- Degree/Diploma in Midwifery
- Registered with South African Nursing Council (SANC)
- Nursing practitioner must obtain BHF registration
- 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
- Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.
Advantageous:
- Minimum 5 years practicing as a Primary Health Care Sister
- Patient Record System & CKS & Allegra
Job Description:
- Perform Clinic Sister duties according to industry regulations and industry best
- Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
- Ensure all clinic services are available at the
- Keep accurate records of patient details, and ensure communication is followed up
- Ensure that the Clinic is open and operational according to the hours stated in the operational
- Process claims accurately and timeously according to industry
- Ensure all stock and equipment in the clinic is in a working condition according to industry
- Ensure stock is sufficient in the Clinic according to business
- Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare
Competencies:
Essential:
- Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
- Quarterly CPD training; in-service training with Dis-Chem
- Strong command of English (written and oral)
- Understand the financial implications of meeting or not meeting set monthly targets
- Strong analytical skills relating to monthly clinic statistics and commission
- Emotional intelligence; entrepreneurial flair; trustworthy and honest
- Ability to manage team and self; be self-direct and self-motivated
- Time management
Advantageous:
- Bilingual
- Knowledge and understanding of the business objectives
- Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course
Special conditions of employment:
- Willing and able to work retail hours
- Physically fit and healthy to manage a Primary Health Care Clinic
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Parkdene store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Min 2- 3 years experience in Pharmaceutical
- 2-3 years retail pharmacy experience ( Student/Intern)
- Computer literate – MS Office
Advantageous:
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience
- Registered tutor
- Unisolv experience
Duties and Responsibilities:
- Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
- Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
- Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
- Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
- Furnishing of information and advice to any person with regard to the use medicine
- Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
- The provision of pharmacist-initiated therapy
- The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
- The manufacturing of any medicine or scheduled substance, or supervision thereof
- The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
- The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
- The acts specially pertaining to the profession of a pharmacist as prescribed above;
- The formulation of any medicine for the purposes of registration as a medicine;
- The distribution of any medicine or scheduled substance;
- The re-packaging of medicines;
- The initiation and conducting of pharmaceutical research and development; and
- The promotion of public health.
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
- Capture script details accurately and verify patient’s details on the system.
- Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
- Provide accurate instructions to the patients regarding the correct use of medicine supplied.
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
- Advise and assist patients at the dispensary, self-medication counter and front-shop.
- Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
- Explain all medical aid costs to patients.
- Follow through on promises made to customers.
- Evaluation of disease conditions and referral to in-store health facilities when necessary.
- Process all paperwork necessary for the accurate submission of claims to medical aids.
- Correct errors on scripts rejected by medical aid.
- Ensure authorization of chronic, HIV and AIDS and oncology medication.
- Maintain customer profiles on the system.
- Merge profiles locally and Vexall should be notified to merge profiles centrally.
- Take note of any messages on the customer profile and take suitable action.
- Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
- Report on low - / out of stock levels and stock errors to the dispensary manager.
- Facilitate Bi-annual stock takes.
- Exercise stock, cash and asset control.
- Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to Dis-Chem Uniform and personal appearance policy
Competencies:
Essential:
- Strong command of the English language and a second language– Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- MIE Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Monthly and annual performance pay
- Medical aid
- Provident fund
- Staff account
go to method of application »
Job Description
- Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Parkdene store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.
Minimum Requirements:
- Grade 12 / Matric
- Basic Pharmacist Assistance qualification
- Registered with the South African Pharmacy Council (SAPC)
- Working experience on Unisolv
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Drug and family planning, and complementary medicine
Duties and Responsibilities:
- Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
- Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
- Assist with re-packaging of medicine
- Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
- Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
- Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
- Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
- Capture script details accurately, and verify patients’ details on the system
- Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
- Give accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Ensure all medications are checked for accuracy by and signed by a pharmacist
- Advise and assist patients at the dispensary, self-medication and front-shop
- Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
- Explain medical aid costs to patients
- Provide information to individuals in order to promote health
- Process all paperwork necessary for the accurate submission of claims to medical aids
- Correct errors on scripts rejected by medical aid
- Ensure authorisation of chronic, HIV and AIDS and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally and UCS should be notified to merge profiles centrally
- Take note of any message on the customer profile, and take suitable action
- Report on low / out of stock levels, and stock errors to the dispensary manager
- Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
- Facilitate bi-annual stock takes
- Exercise stock, cash and asset control
Competencies:
Essential:
- English and 2nd language – Read, write and speak
- Good communication skills, listening
- Customer service/focus
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Method of Application
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