Fresh Vacancies at Legal Aid South Africa

KEY OUTPUTS

• Support the office’s legal staff by providing paralegal services to people qualifying for legal aid.
• Identify and solve matters that are not of a litigious nature.
• Identify cases of a litigious nature and hand over to Legal Practitioners.
• Handle legal administration.
• Keep the client database up to date.
• Conduct interviews with people applying for legal assistance.
• Assist clients with the completion of forms.

COMPETENCIES REQUIRED (SKILLS, KNOWLEDGE AND ATTRIBUTES)

• National Senior/Matric certificate plus one (1) year Paralegal qualification.
• Computer literacy.
• Attention to detail.
• Ability to relate at all levels.
• Excellent communication skills (verbal and written).
• A valid unendorsed code 08 driver’s licence is an advantage.

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KEY OUTPUTS

• Develop and support Enterprise Business Applications.
• Collaborate with business units to manage the conversion of high-level requirements into functional specifications and provide direction to application development staff.
• Ensure that the organisational standard operating procedures are followed to effect change to the current systems and when employing new systems.
• Develop and manage a controlled change management environment to deliver stakeholder satisfaction through quality applications.
• Contribute to the development and review of the Information Systems Strategic plan and policies.
• Keep up with Information Systems trends and evaluate new technologies for business benefits.
• Manage and supervise the progress of all project activities to ensure that the anticipated outcomes/products are attained within specified time frames.
• Responsible for service level agreements and performance management of the applications portfolio.
• Partner with leaders from different sections to ensure that delivered solutions are aligned with the Information Technology Enterprise Architecture Roadmap.
• Experience in operating in a project-oriented environment with the ability to report the project status to different management levels.
• Hands-on abilities for troubleshooting and solving software application problems.
• A knowledge of cloud-based services with a passion for all things tech.
• Ensuring an effective and reliable business intelligence environment.
• Establish an e-Learning platform that will be used for employee training programmes.

COMPETENCIES REQUIRED (SKILLS, KNOWLEDGE AND ATTRIBUTES)

• A recognised Bachelor’s degree in Computer Science or equivalent.
• A postgraduate qualification in Computer Science/Information Technology will be an added advantage.
• Ten (10) years of relevant work experience in Information Systems, of which five (5) years should be at the middle management level.
• Project management experience is essential.
• IT generalist experience is essential.
• In-depth knowledge of business applications and business processes.
• Ability to benchmark against national leading practice and work with the Executive to develop the organisation’s business application software management practice.
• Effective working relationship with the Information Systems team.
• Effective working relationships with the Information Services Executive, other executives and senior managers.
• Excellent analytical skills, business acumen, the ability to deal with ambiguity, meet demanding deadlines and manage projects.
• Advanced people skills are necessary.
• Knowledge of ERP systems.
• Service excellence imperative.
• Multi-level and diverse stakeholders.
• Complexity in co-ordinating across organisational levels.
• Networking with relevant stakeholders.
• Integration across all the business units.