Fresh Vacancies at TFG (The Foschini Group)

Responsibilities:  

• Provide feedback to management regarding stock issues and movements 
• Drive the ultimate customer experience 
• Ensure sales targets are met 
• Managing the receiving and dispatching of stock 
• Processing stock within specified time frames 
• Facilitating efficient rotation of stock, from the stockroom to the sales floor 
• Ensuring the neatness and Housekeeping standards are world class 
• Manage Shrinkage in line with company standards 

Qualifications:

• A Grade 12 qualification or equivalent 
• Retail experience (essential) 
• 2 years Stockroom experience (Advantageous) 
• Hospitability background (Advantageous) 

Skills: 

• A customer-centric attitude and approach 
• Excellent communication skills (verbal and written) 
• Ability to give direction to stockroom team 
• Must be able to work a flexible schedule to meet the needs of the business and will 
• require weekends and evening shifts 

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Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

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Your key areas of responsibilities will include:

• Being an ambassador for our brand and offering amazing Customer experience.
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our customers at all times.

Must haves:

• A Matric Certificate.
• Passionate about retail is a must.
• Sales driven and service focused.
• Possess a strong work ethic and hands-on attitude.
• Demonstrate initiative to deliver results.
• Experience in representing a quality brand
• Ability to thrive under pressure 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts. 

go to method of application »

Key Responsibilities:

• Being an ambassador for our brand and offering amazing Customer experience. 
• Exceed Customer expectations by identifying and providing them with the best possible solutions. 
• Selling a diverse product range and keeping up to date with the latest fashion trends. 
• Actively keeping track of sales performance against target. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is always ready for our customers. 
• Effectively building relationship networks inside and outside the organization. 
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Available to work a flexible schedule to meet the business needs. 

Qualifications and Experience:

• A Grade 12 qualification 
• A minimum of 1 years of retail sales experience
• Experience in the Hospitality Industry is an advantage

Skills: 

• Good verbal/ written communication skills 
• The ability to work independently 
• The ability to take initiative 
• Attention to detail 
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Key Responsibilities:

• Assist line managers to resolve grievances  
• Consult with line managers on cases of misconduct  
• Provide guidance in terms of disciplinary processes  
• Consult regarding FWWs and CFWWs  
• Draft charges  
• Review outcomes of enquiries to ensure fairness and consistency  
• Consult with line managers on cases of poor performance and ill health incapacity  
• Consult with line managers on S189 processes  
• Prepare applications/affidavits/ documents for CCMA processes  
• Represent the company at the CCMA/BC  – in line, conciliation and arbitration  
• Upload and update cases on ER system  
• Keep abreast of developments in employment legislation and case law  
• Assist with facilitation of ER training  
• Ensure business compliance with labour legislation and case law  
• Assist SPA: ER Domain with research and drafting ER related policies  
• Provide input into development of ER related training material  
• Provide input and guidance to ensure capacity building of ER consultants 

Qualifications and Experience: 

• An HR-related or legal qualification is essential, and any ER related qualification, advantageous  
• Minimum 5 years functional ER experience  
• Solid experience of retail industry  
• Experienced at representing at the CCMA  
• Solid knowledge of disciplinary and grievances procedures  
• Knowledge of external dispute resolution processes  
• Thorough knowledge of employment law and labour legislation governing the retail industry in SA  
• Knowledge of employment law and labour legislation in other African countries is advantageous  
• Experience dealing with unionised environment is advantageous  

Skills: 

• Litigation and drafting skills essential  
• Strong negotiating skills  
• The ability to influence  
• Facilitations skills  
• Review and Reporting 
• Managing Change 
• Business Case Contribution 
• Business Process Modeling (BPM) 
• Enterprise Readiness Assessment 
• Perform Gap Analysis 
• Human resources systems and tools 
• Presentation Creation 
• Spreadsheet Expertise 
• Employee Relations 
• Learning Solutions Development 

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling