Hot Jobs at ATNS

Job description

Simulation Design and Development: 

• Plan, organise and develop project plans to support simulation design and development in accordance with accepted project management principles and frameworks. Design and develop site-specific airport models for use in simulated ATM training activities in accordance with approved regulatory requirements and the ATNS Quality Management System.
• Design, develop, programme, test, evaluate, and re-engineer site-specific exercises for use in training rating, validation, remedial and continuation training activities in accordance with approved regulatory requirements and ATNS QMS.
• Design, develop, programme, test, evaluate, and re-engineer, if applicable, appropriate weather scenarios, unusual scenarios and emergencies in exercises to achieve training objectives in accordance with regulatory and Quality Management requirements. 
• Annually review and update training exercises, including administration, for currency, applicability and validity in aircraft types, callsigns, livery, equipment or simulator types, etc. Troubleshoot, test, and evaluate the impact of training software and hardware upgrades on exercise functionality and operations for all training disciplines to ensure training continuity with minimal or no disruption.

Training Infrastructure Support and Simulation Deployment: 

• Participate in research activities aimed at identifying future ATM training systems. Participate in the preparation of user requirements and/or technical specifications. Participate in relevant technology acquisition evaluation processes and relevant simulation project meetings.
• Participate in factory and on-site evaluations and acceptance testing. Write evaluation reports and make recommendations on the suitability of identified simulator systems. Identify system shortcomings and gaps in identified training simulator systems and make recommendations for improvements, additions and changes

Training Delivery and Systems Practical Simulation: 

• Create practical content for the identified Engineering Training and Systems platforms. Programme Engineering Training and Systems simulation exercises on systems. Programme training exercises and associated practical assessment tools when required. Assist in the setup of training simulators following ATNS QMS processes. 
• Provide simulator system operation training, in accordance with system specifications and acceptable practices, to simulator support officers, ATS instructors and identified ATSU personnel. Support ATA Engineering Training and Systems technical support personnel by testing new hardware installations, where appropriate. Attend relevant Original Equipment Manufacturing training and facilitate knowledge and skills transfer to identified ATNS personnel. 
• Support the safety improvement initiatives in ATNS through appropriate simulation of safety events to facilitate remedial training activities and awareness programmes. 
• Recreate safety event scenarios on behalf of Aviation Safety and other stakeholders in accordance with specified criteria and objectives to facilitate safety event investigations. Support operational ad hoc and continuation training activities through appropriate simulation.

Support ATNS Operations and Technology and Information departments through appropriate simulation by programming and testing proposed new flight procedures, airspace amendments and CNS systems scenario configuration. Draft and submit monthly, quarterly, annual and/or ad hoc stakeholder engagement reports to the Manager Simulation Support in accordance with the approved management requirements.

Quality simulation support delivery: 

• Conduct and execute activities, tasks and duties that support the delivery of quality practical training to all training disciplines in accordance with approved regulatory requirements and ATNS QMS. Effectively manipulate airborne and ground-based aircraft and vehicles to ensure ATS training objectives are achieved.
• Analyse the complexity and intensity of developing traffic situations through ATS Instructor requests and instructions. Identify situations where incorrect read-back of ATS instructions and/or ATS clearances are appropriate. Identify unusual or emergencies through the appropriate declaration of the emergency status of aircraft under duress and calling Traffic Collision Avoidance System Alerts realistically, when required; by responding appropriately when developing traffic situations and/or weather systems that affect the performance and operation of aircraft. Test and evaluate the impact of the software upgrades on training systems, by troubleshooting identified problem areas and providing feedback to technical support and instructional staff. 
• Provide simulator system operation training to simulator support officers, ATS instructors and identified ATSU staff to ensure that instructional and other relevant staff acquire and maintain competencies and skills to operate simulators accurately. 

Governance, Compliance, Risk Management & Reporting:

•  Ensure compliance of site-specific airport models for use in simulated ATM training activities with approved regulatory requirements and the ATNS Quality Management System (QMS).
•  Ensure compliance site-specific exercises for use in training rating, validation, remedial and continuation training activities with regulatory requirements and the ATNS QMS.
•  Draft and submit monthly, quarterly and/or annual activity reports to the Manager in accordance with reporting requirements. Provide accurate data and information to training management to inform decision-making. 
• Report on the progress of tasks allocated against agreed deadlines. Identify and report tactical and operational risks, and implement approved mitigating plans and actions

Minimum requirements

Formal Qualifications

• Grade 12
• Project Management Certificate or equivalent qualification

Experience

• Three years’ relevant experience in a training simulation environment
• Experience in project management
• Familiarisation with Meteorology will be an advantage
• Linux/Unix certificate will be an advantage
• Experience in ATM training or aviation-related environments

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KEY PERFORMANCE AREAS

Strategy and Leadership -

• Lead conceptualisation, design, implementation, and review of the overall Internal Audit strategy aligned to the business needs, ATNS’ vision, and business strategy. and ensure that internal audit goals are aligned with the strategic goals of ATNS; 
•  Lead the internal audit activities in accordance with the internal audit charter and the mandatory elements of the internal audit professional practice framework and standards to ensure that ATNS is provided with best practice knowledge base;
• Provide the Internal Audit input into ATNS’s long-term strategy.Set clear targets for the Internal Audit function and ensure the achievement of such targets by cascading the targets throughout the department;
• Drive the vision, mission and values of ATNS within internal audit whilst ensuring that the activities and outputs are also aligned; Lead, co-ordinate and ensure implementation of the corporate transformation strategy in line with relevant legislation;
• Provide input and influence on the ATNS permission planning process to ensure the required resources and infrastructure are allocated to internal audit to enable the achievement of the ATNS’ strategy.

Internal Audit Risk Management  - 

• Ensure that Internal Audit strategic plans are aligned with the Enterprise-wide risk management plan; Proactively identify all strategic, operational, as well as functional risks related to internal auditing; Develop and implement internal audit mitigation plans to address identified risks in the business; Perform internal audit evaluation to assess how the effectiveness of how the organisation previously managed the risks and develop action plans to address any shortcomings; Identify and effectively manage internal audit risks in business processes and decision making.

Audit and Risk Committee Reporting - 

•  Attend all Audit & Risk Committee meetings; Respond appropriately to the requests of executives and Audit & Risk Committee with regard to special investigations and ad hoc projects; Liaise with Audit & Risk chairman on a regular basis; Liaise with external audit to ensure that risk-based approaches are complemented by various parties and that no duplication of audit functions exist

Management and co-ordination of internal audit function - 

• Develop and maintain a combined assurance e.g. external audit, executives framework, Identify all direct and indirect assurance providers, and align on the standards and a coordinated approach by all role players involved in providing assurance to ensure a better understanding of the key risks, alignment of assurance to the key risks and prioritise tracking of remedial actions as well as reducing of repetitive reports reviewed by different committees for overall improved reporting;  
• Test compliance with regulatory requirements and provide feedback to executives and ARC regarding company compliance levels; Monitor regulatory changes and ensure that appropriate systems are in place to test compliance; Investigate whistle-blowing matters referred on time.

Stakeholder Management -.

• Develop and nurture effective, long-lasting relationships with strategic business partners; Establish and maintain mutually beneficial relationships with the ATM regulatory bodies and institutions; Adapt operational delivery as practically possible to meet client needs and expectations; Build effective relationships with internal business functions to ensure the required resources are available to drive the ATNS strategy and ensure alignment and optimal operational delivery 

People Management -  

• Ensure the availability of skilled and competent staff in the internal audit function to meet the current and future needs aligned to the departmental and overall business strategies;
• Promote high levels of discipline and performance standards to achieve the internal audits and ATNS strategies; Manage performance outputs of the internal audit team by using the performance management system and taking corrective action promptly and effectively; Mentor and coach staff as required;
• Ensure the transfer of knowledge and skills to enable sustainability within internal audit from a succession management perspective; Perform talent management aligned with the HR policies, procedures, and disciplinary code;
• Implement transformation initiatives within the internal audit to ensure an inclusive environment and a representative staff complement; Drive employee engagement and retention within internal audit.

Internal Audit Standards -

• Managing the Internal Audit Activity: The chief audit executive must effectively manage the internal audit activity to ensure it adds value to the organization. Chief audit executives are additionally accountable for the internal audit activity’s overall conformance with the Standards;
• Planning: The chief audit executive must establish a risk-based plan to determine the priorities of the internal audit activity consistent with the organization’s goals;
• Communication and Approval: The chief audit executive must communicate the internal audit activity’s plans and resource requirements, including significant interim changes, to senior management and the board for review and approval;
• Resource Management: The chief audit executive must ensure that internal audit resources are appropriate, sufficient, and effectively deployed to achieve the approved plan; Policies and Procedures: The chief audit executive must establish policies and procedures to guide the internal audit activity;  
• Coordination and Reliance: The chief audit executive should share information, coordinate activities, and consider relying upon the work of other internal and external assurance and consulting service providers to ensure proper coverage and minimize duplication of efforts;
• Reporting to Senior Management and the Board: The chief audit executive must report periodically to senior management and the board on the internal audit activity’s purpose, authority, responsibility, and performance relative to its plan and its conformance with the Code of Ethics and the Standards;
• Engagement Supervision: The chief audit executive is responsible for supervising the engagement, whether performed by or for the internal audit activity, but may designate appropriately experienced members of the internal audit activity to conduct the review;
• Monitoring Progress: The chief audit executive must establish and maintain a system to monitor the disposition of results communicated to management;
• Communicating the Acceptance of Risks: When the chief audit executive concludes that management has accepted a level of risk that may be unacceptable to the organization, the chief audit executive must discuss the matter with senior management. If the chief audit executive determines that the matter has not been resolved, the chief audit executive must communicate the matter to the board;
• Purpose, Authority, and Responsibility: The chief audit executive must periodically review the internal audit charter and present it to senior management and the board for approval; Chief Audit Executive Roles Beyond Internal Auditing: The chief audit executive may be asked to take on additional roles and responsibilities outside of internal auditing, such as responsibility for compliance or risk management activities;
• Quality Assurance and Improvement Program: The chief audit executive must develop and maintain a quality assurance and improvement program that covers all aspects of the internal audit activity; Organizational Independence: The chief audit executive must confirm to the board, at least annually, the organizational independence of the internal audit activity.

Financial Management -

• Lead the development, utilisation and management of the departmental budget; Ensure effective leadership in managing operational cost to enable efficient utilisation of financial resources; Ensure compliance with the financial policies and procedures applicable to ATNS; Ensure accountability and reporting on all costs incurred against the approved budget.

Minimum requirements

MINIMUM QUALIFICATIONS

• Chartered accountant South Africa (SA)
• Certified Internal Audit (CIA) as an additional advantage 
•  Masters level qualification in business or related field

MINIMUM EXPERIENCE 

• 10 years proven experience in leading Internal Auditing in a complex business environment, of which 7 years should be at senior management level within the field of internal audit.

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Major Activities

Strategy and leadership -

• Provide support to the Company Secretary in ensuring the leadership and management to the Company secretarial function to enable achievement of the Board strategies.  Assist the Company Secretary with the development of departmental Company Secretary functional strategy that contributes to the overall ATNS long-term strategy.  Assist with the development of the integrated annual operational plan for the Company Secretarial function to enable achievement of the ATNS strategy. Act as the Company Secretary during the Company Secretary’s absence.

Business performance and operations -

• Responsible to provide comprehensive end to end company secretariat and governance services to Board governance structures: Full meeting coordination: prepare agendas and obtain approval from the relevant chairmen; compile and circulate packs; draft minutes and matters arising and circulate them to members, Arrange, organise and attend respective meetings, Ensure that resolutions of management governance structures are communicated to the relevant internal stakeholders for implementation.
•  Responsible to provide comprehensive end to end company secretariat and governance services for the preparations of the Annual General Meetings (AGM) and ensure compliance to AGM requirements (i.e. drafting of shareholders resolutions, notice of AGM and etc.)  Developing and presenting governance and company secretariat related presentations to relevant internal stakeholders.
•  Developing and maintaining relationships with stakeholders and industry bodies through ensuring effective communication to internal and external audiences, and growth of relationship with regulators and as applicable Government. Ensure structured interaction between management and the Board. Creating and maintaining clear communication channel with the Board, to enable information dissemination to Directors and enable requests for additional information to be provided.
•  Providing Board and Board committees members (collectively / individually) with guidance as to their rights, duties, responsibilities and powers. Ensuring that the Board is adequately informed of corporate performance. Ensure effective operation of the Board and Board Committees.

Compliance, governance and assurance -

• Assisting with the identification and appointment of suitable new Directors. Assist in the proper induction, orientation, ongoing training and education of Directors, including assessing the specific training needs of the Directors and executive management in their fiduciary and other governance responsibilities. 
• Assist the Board with annual evaluations of the Board, its individual Directors and Board Committees. Ensuring that the Board is aware of all the legislation and governance requirements, relevant to, or affecting the Company and reporting at any Shareholder / Board Meeting on any failure to comply.
•  Ensuring that the Board, sub-committee, and relevant Management Committees’ charters and terms of reference, are relevant and updated. Responsible for providing leadership on the effective adoption, roll out and embedding of governance and company secretariat related policies, within the organization. Facilitate the Integrated Annual Report project. 
• Ensure the company complies with the company’s Memorandum of Incorporation; Companies Act of 2008, as amended; Companies Act Regulations; Public Finance Management Act of 1999, as amended; National Treasury Regulations; and ATNS Company Act (45 of 1993). and any other relevant legislation within the organization.
•  Ensure the company apply sound corporate governance principles such as King IVTM Report on Corporate Governance in Southern Africa and Protocol on Corporate Governance for the Public Sector 2002.

Leadership on statutory record management and maintenance -

• Oversee the maintenance of all statutory records including all registers of shareholders and directors, minute books and attendance registers. Facilitate effective interaction with external stakeholders. Ensure submission of quarterly DoT reports, Annual Performance Report, Annual Financial Statements and Integrated Annual Report.

Staff (Team) and budget management -

• Ensures effective development and management of Assistant Company Secretaries. Ensure that budget is adhered to. Actively monitor the process improvement expenditure and service delivery against plans and budgets. Embark on cost containment initiatives in order to maximise the benefits realisation business initiatives (where substantiated and where it does not have a negative impact on the long term sustainability of the organisation).

Minimum requirements

Minimum Qualifications

• Recognised Post Graduate Legal Qualification (such as LLB with admission as an attorney)  or Chartered Governance Institute of Southern Africa CIS qualification with Board exam and with ACG or FCG membership status.

Minimum Experience

• 7 - 10 years proven working experience as an Assistant Company Secretary or Deputy Company Secretary or relevant experience with sound knowledge and understanding of Public Finance Management Act of 1999, as amended, corporate law and corporate governance.

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Job description

Regulatory and Governance Compliance -

• Ensure compliance with Air Traffic Control Standards and Procedures following ATNS Processes (Policies and Procedures), International Civil Aviation Organization (ICAO) - Annexes, documents, and circulars, and Aviation Legislation requirements Civil Aviation Regulation (CAR) & Civil Aviation Technical Standards (CATS);  Ensure ATNS complies with its internal safety processes, procedures, directives, and instructions; 
•  Ensure regulatory compliance for all rating training, operational validations, and assessments by performing practical assessment oversight at the Aviation Training Academy (ATA) and the Air Traffic Service Units (ATSUs);
•   Mediate disputes raised from unsuccessful rating assessments; 
•  Ensure that ATNS adheres to approved alternative means of compliance, exceptions, and special approvals (designated examiner procedures, and visiting Designated Examiner procedures);  Assist the development, implementation, and maintenance of a Safety Management System;  
• Lead safety assessments in all change management areas which are subject to the Hazard Identification and Risk Mitigation process;  Monitor and ensure compliance with OHS Act No 85 of 1993 within ATNS;  Represent ATNS at Designated Examiner (DE) workshops;  
• Distribute all South African Civil Aviation Authority (SACAA) and Accident and Incident Investigation Division (AIID) requests and documents to unit management for actioning;  
• Facilitate SACAA and AIID enquiries concerning the Safety Management System components and elements;  Conduct investigations when there are identified regulatory and licensing breaches to establish the cause, and provide feedback to the Head of Safety to report to the SACAA.

Safety Reports and Safety Investigations -

• Receive, evaluate and validate Mandatory Occurrence Reports (MORs), Air Safety Reports (ASRs), Hazard Reports (HAZREPS), and Unfavorable Condition Reports (UCRs) daily and ensure that these are actioned accordingly;  Distribute MORs and investigation reports to the SACAA and AIID respectively a required.  Action all received ASRs, UCRs, and HAZREPS and provide feedback to relevant internal and external parties and stakeholders (e.g.  ATS, OT, etc., and airlines or airport authorities);  
• Conduct safety investigations and/or reviews with the associated risk analyses and determination of causal factors. Collect all the supporting data and materials where relevant for ATNS-attributed safety events and other selected reports (ASR etc.);  Develop safety recommendations based on the findings of investigations;  
• Conduct safety investigations when requested by AIID (Accidents, Incidents and Investigations Division);  Collect, collaborate, and distribute safety-related data for the AIID and South African Air  Force (SAAF) to assist in accident and incident investigations; 
•  Compile reports and supporting documentation for events which have no Air Traffic Service (ATS) attribution but impact aviation safety;   
•  Compile and distribute investigation reports to ATSU management. Monitor, track and update the associated safety recommendations;  Evaluate recommendations of previous events with similar findings for implementation and effectiveness;  Assess the efficacy of implemented recommendations;  Participate in the peer review process;  
• Consolidate safety occurrence data for statistical output when requested;  Identify and monitor safety data trends and report to management;  Coach, mentor and guide unit investigators.

Coordinate internal and external safety audits -

• Conduct annual and follow-up safety audits for all areas of safety assurance;  Compile safety audit reports containing findings and observations identifying non-compliance and systemic failures within the system;
•  Formulate recommendations to support findings and observations and to improve the safety of the Air Traffic Management (ATM) system;  
• Generate a corrective action plan tracker;  Distribute audit reports for approval and disseminate them along with findings and observation tracker to action owners; 
•  Monitor, track, and update all audit findings and non-conformance corrective action plans, ensuring all recommendations are effectively implemented; 
•  Facilitate the exchange of external audit information between ATNS-controlled ATSUs and the external auditor, namely SACAA;  Facilitate safety audits conducted by external auditors;  
• Guide and coordinate the population and completion of corrective action plans, submit to the external auditor, and monitor and track the progress of the corrective action plans. 

Manage Safety Assessments -

• Ensure that safety risks and hazards are effectively managed in the event of system change to enable the ongoing provision of safety assurance to ATNS;  Receive safety assessment requests, evaluate the changes required, and register safety assessment on the relevant register;  
• Ensure the correct and effective composition of the safety assessment team and facilitate hazard and risk identification brainstorming sessions; 
•  Facilitate the estimation and assessment of each identified hazard and associated risks for appropriateness, as well as risk mitigation actions; 
•  Guide the project owner on the population and update the safety assessment hazard log with all identified hazards and risks; 
•  Review and evaluate safety assessment documentation and supporting evidence against all applicable safety objectives, requirements and evidence statements for logic and completeness;  Provide assurance on the implementation of safety risk mitigation.

Coordinate Safety Promotion and Training -

• Conduct safety presentations to internal and external stakeholders as required; 
•  Share lessons learned from safety events via internal safety publications;  Create safety content for distribution on internal media; 
•  Organise and coordinate appropriate annual safety promotion activities; 
•  Present SMS training across all levels of the organisation and to all employees;  
• Participate in corporate induction activities;  Train and mentor safety investigators and provide continuation training;  
• Train and mentor safety assessment specialists;  Conduct safety reporting training across the organization;  
• Manage all safety-related queries arising from the operations environment. 

Maintain Safety Documentation -

• Provide inputs and update safety documentation and templates including:  ATNS safety assessment templates,  Hazard log and unit risk registers,  SMS Manual,  ATNS safety policy,  Safety audit report templates,  S&R policies, directives, and instructions,  Manual reporting templates,  SMS training material for induction, operations, and management policies;  
• Conduct an annual review of audit checklists against all aviation regulations; company  instructions; directives; and memorandums;  Maintain the training curriculum of the unit investigation training course;  Conduct a review of the ATA course curricula and make recommendations to management;  
• Configure, review and update electronic reporting templates on the reporting tool;  Maintain and administer the electronic reporting tool database by adding and removing users and assigning roles;  Maintain and administer the Standards and Regulations SharePoint page;  
• Configure and maintain investigation recommendations and audit trackers on the digital platform;  Configure, review and update electronic continuous improvement feedback forms;  Provide input into the annual budgeting process.

 Safety Committees and Work Groups -

• Participate in relevant external safety-related committees i.e.: Civil Air Navigation Services Organization (CANSO) Africa Safety working group;  Civil Aviation Regulations Committee (CARCom) sub-committees & work groups;   National Airspace Committee (NASCOM) and sub-committees; Air Traffic Service Incident Analysis Group (AIAG); IATA Technical Action Group (TAG); Local RWY safety teams (LRST); and Airlines Association of South Africa (AASA); 
•  Review and provide input to CARCOM's proposed regulations and technical standards;  Conduct research based on proposed regulatory changes, and review and provide input on the sub-committee’s working papers;  Review and provide input to NASCOM proposals;  Conduct tasks assigned by CARCom and NASCOM sub-committee to any relevant work group;  Provide ATNS responses at Tactical Action Group (TAG) to AIAG recommendations;  
• Attend and participate in all relevant ATNS internal meetings (RRC meetings, SRB, SAG etc.); Prepare reports for the Safety Review Board (SRB) and Safety Action Group (SAG) by reviewing all safety events to extract high-risk events and outstanding recommendations as well as outstanding safety audit data;   
• Provide input to documentation submitted to the Management Committee (MANCOM), the Executive Committee (EXCO), the Strategic Programmes, Information and Technology Committee (SPITC), and the Board.

Manage safety statistics - 

• Update investigation and audit trackers for statistics compilation;  Analyse safety data and produce safety statistics and graphs;  Generate safety reports for various internal committees.

Participate in projects -

•  Provide subject matter expertise on safety and regulations to all relevant projects within ATNS;  Conduct oversight and assurance activities on the commissioning and decommissioning of new ATSUs.

Minimum requirements

Minimum Formal Qualifications:

• Validated Approach/Area Surveillance or Aerodrome Controller
• Validated On-the-Job-Training-Instructor (OJTI)
• Aviation Saftey Management Systems Qualification
• Formal tertiary qualification in Business Management/Leadership or related field is an advantage

 Minimum Years of Experience: 

•  Minimum 5 years’ experience as a validated Approach/Area Surveillance or Aerodrome Controller with a working knowledge of the  Safety Management System and the application thereof in an Air Traffic Services (ATS) environment
• Safety event investigation training and experience is an advantage

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Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

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Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

go to method of application »

Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

go to method of application »

Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

go to method of application »

Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

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Major Activities

• Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit. Facilitate the execution of the Air Traffic Service Unit's business plan in order to support achievement of Regional Operations business targets and objectives. 
• Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective. Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives. Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
•  Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained. Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. 
• Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met. Manage the implementation of the aviation safety management strategy and processes. Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
•  Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines. 
• To lead the ongoing provision of Air Traffic Services to achieve Regional Operations targets and objectives in compliance with aviation regulations and relevant legislation. To manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace. 
• To ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices, which will meet and satisfy all reasonable requirements of the aviation community in accordance with relevant ATS policies and processes. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands.
•  Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance: 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Management and Training: 

• Supervise air traffic services continually, assisting with oversight in various areas of the ATSU. Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge. 
• Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.

Multidisciplinary Briefings: 

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. 
• Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively.
•  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management: 

• Where applicable, establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
•  Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. 
• Stay informed of broader airspace management trends and developments, ensuring the unit's practices are aligned with national and international standards.
•  Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response and Incident Management: 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. 
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations
• . Appropriate feedback to be liaised with the Head Operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development. Support the Head of Operations with the implementation of the approved governance framework for the ATS Unit. Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services at the ATS Unit in order to meet all ATNS policies, processes and relevant legislation and regulation.
•  Identify and assess operational risks and implement mitigation plans and actions to ensure effective risk and issue management. Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders. Prepare ad hoc reports as required. Develop, manage and maintain sound relationships with all relevant stakeholders through ongoing communication and engagement.
•  Participate in industry and regulatory forums and workgroups on a local, regional, and national level as required. Build and maintain sound working relationships with all relevant business functions and teams within ATNS to enable collaboration and alignment required for optimal Air Traffic Management, including CAMU, ARCC, AMC (where applicable), relevant Airport Authority, FRS, and others. Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Participate in the development, utilisation, and management of the Air Traffic Service Unit’s budget.
•  Provide inputs into the budget and ensure effective management of operational costs to enable optimal utilisation of financial resources. Report all costs incurred against the approved budget as well as any possible deviations thereto. Ensure compliance to the relevant Finance policies and processes of ATNS. 
• In conjunction with ATS Capacity Planning, ensure the availability of skilled and competent staff the Air Traffic Services Unit to meet current and future business needs. Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce allocation at all times. Manage employees in accordance with HC policies and processes. 
• Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report absenteeism issues to management and Human Capital. Ensure high levels of discipline and performance to achieve service delivery objectives. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage performance outputs of the team by using the performance management system and taking corrective action promptly and effectively. 
• Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent. Ensure the transfer of knowledge and skills to enable sustainability within team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the Air Traffic Services Unit.

Minimum requirements

Minimum Qualifications

• Air traffic control qualification (aerodrome control)
• Management Development Program, which can be completed within 12 months of appointment.
• OJTI

Added Advantage:

• Air traffic control qualification (Approach control)
• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

Minimum Experience

• Minimum 5 years ATS experience of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified)

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Job description

• Oversee and ensure that adequate components, equipment, and systems are acquired from approved suppliers according to client’s specifications and QMS procedures, delivered by agreed dates with the best cost/quality/delivery option within the approved budget.
• Provide inputs to assist with budget compilation, expenditure and monitoring
• Ensure all engineering components, equipment & systems are registered and safely secured.
• Issue test equipment in accordance with QMS procedures.
• Ensure that engineering components, equipment and systems are maintained and available for training purposes according to service level agreements of at least 90% availability.
• Ensure that adequate components, equipment and systems are available to effectively address the training schedule and maintained according to maintenance schedules and within budget.
• Ensure that client requests are complied with in a timeous and professional manner, whilst complying with QMS and OHAS practices.
• Evaluate and continuously improve client services provided by the department.
• Disposal of equipment according to Financial Directives.
• Comply with all OHAS and safety requirements applicable to disposal activities.

Minimum requirements

Formal Qualifications 

• National Diploma in Electronic Engineering (M 3) which includes a computer networking module, granting admission to the Engineering Council of SA as an Engineering Technician or Technologist

Experience

• Minimum 3 years’ experience in the operation, maintenance and support of simulators and/or systems that include computer networking and computer hardware