Hot Jobs at AVBOB South Africa

Description

• Recruit  up to eight high  quality insurance representatives in line with the business requirements
• Ensure  that  appointed  representatives  are  adequately  trained
• Manage  the eight insurance  representatives  optimally
• Ensure  that  the  set  insurance  sales  targets  are  reached
• Ensure  and  monitor  compliance  with  respect  to  FAIS/FICA/LTIA  and  all  other  relevant  legislation
• Risk  management
• Develop  and  expand  markets

Requirements

• Grade  12
• A  suitable  industry  entry  qualification  within  the  requirements  of  the  Financial  Services  Board
• Comply with FAIS legislation for registration as Fit and Proper individuals
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
• Clear ITC record
• Clear criminal record
• RE5  certificate
• RE1  will  be  an  advantage
• Valid driver’s  license,  own  reliable  transport  and  cell  phone
• Proven  success  in  the  Marketing  of  Life  Assurance  for  at  least  three  years

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Description

• AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, twelve months Internship Programme.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  You will have access to personal services through the employee assistance program and wellness programs.  You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

• Deliver a positive and professional client service experience to branch customers.
• Manage client inquiries at branches and documenting activities and outcomes.
• Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
• Provide clients with technical assistance on products and services offered by AVBOB Member Value.
• Build positive client relations by checking in regularly and following up on active processes.
• Maintain client records and documenting processes.
• Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
• Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
• Recommend product improvements based on client services feedback.

Requirements
Qualifications

• Financial Degree or
• Accounting/Economics Degree or
• BSc Information Systems or
• Marketing Management Degree or
• Business Administration Degree

Skills and Experience

• Data Analytics
• Sales Experience is advantageous
• Customer Service experience advantageous
• Problem solving
• Resilient and able to work under pressure.
• Effective communication skills both written and verbal.

Role based competencies

• Excellent customer service skills
• Team player
• Customer focused
• Communication
• Analytical
• Patience

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Description

• Recruit  high  quality  representatives  timeously  and  accurately
• Ensure  that  appointed  representatives  are  adequately  trained
• Manage  a  team  of   insurance  representatives  optimally
• Ensure  that  the  set  insurance  sales  targets  are  reached
• Ensure  and  monitor  compliance  with  respect  to  FAIS/FICA/LTIA  and  all  other  relevant  legislation
• Risk  management
• Develop  and  expand  markets

Requirements

• Grade  12
• A  suitable  industry  entry  qualification  within  the  requirements  of  the  FSCA
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification
• Clear ITC
• Clear criminal record
• RE5  certificate
• RE1  will  be  an  advantage
• Drivers’  license,  own  reliable  transport  and  cell  phone
• Proven  success  in  the  Marketing  of  Life  Assurance  for  at  least  three  years

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Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Requirements

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognized  qualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage
• Marketing experience

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Description

• We are searching for a capable individual with excellent presentation and facilitation skills to join our Learning and Development Team. You will be required to facilitate learning programmes and help develop the current training programme.  Ensure that delegates meet their learning objectives whilst contributing to the programmes’ overall performance target. Review training practice to maximise delegate satisfaction and success. Conduct training needs analysis. Manage distance education.  Do assessment and quality assurance of all learning programmes
• You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Apply knowledge and promote quality learning in line with regulations, policies, procedures and strategic objectives.

• Facilitates product training effectively and  provide feedback regularly
• Consult with management and identify training related problems and provide adequate feedback
• Read and understand documents and policies and ensure you are always updated
• Conduct qualitative and quantitative analysis in terms of training
• The facilitation process must be adjusted to the learners level in all verbal communication, group work and assessment to ensure for effective outputs
• Determine if training objectives were met and to what extent in order to assess employees’ development
• Provide feedback on assessments in line with HRD legislation.
• Ensure that all TCF outcomes are adhered to with regards to training/ facilitation

Ensure all training intervention meet the required set standards , to achieve a competent result

• Make follow up visits, calls  to assess their competency on facilitation skills and product knowledge.
• Coordinate the Induction programme of new representatives at the Life offices  to inform new employees of AVBOB history and departmental functions.
• Assess/ marking of all product training portfolios  to ensure that correct  procedures were follow and ensure mark allocation is correct
• Collect information on an ongoing basis to identify potential issues or problems regarding training gaps  and training needs
• Facilitate all Learning Programmes (Product training , sales Guru, orientation, legislative etc.)
• Monitor training process and continually assess learners’ progress to aid learners achieve learning objectives.
• Submit Assessment report to all stakeholders.

Establishes a systematic course of action for oneself to ensure accomplishment of objectives. Determines priorities and allocates time and resources effectively

• Liaise, plan and organise an quarterly training roll out schedule
• Manage time well during facilitation session to ensure that all learning objectives are met (facilitation plans )
• Dedicate required time and energy to tasks,  to ensure that no aspect of the work is neglected
• Ensure synergy between provincial structure and training hub interventions
• Develops and maintains effective relationships with others, relates well to, courtesy, tact, empathy, concerns and politeness on by networking and Liaising with business partners on a regular basis to ensure training objectives are successful achieved  

Communicates training results to relevant managers in writing and/or telephonically. Document communication

• Write report and make suggestions to managers to improve learning.
• Adjust training programmes and communication style to meet target group level.
• Liaise with business partners (H/O, Provincial offices, Life offices)
• Actively participate to Identify and resolve problems/issues of conflict within the team , ensuring successful completion of training.
• Maintain an effective internal communication systems. (Between head office and the hub )
• Understands how the insurance and funeral industry really works and actively participates in the development and ‘roll out’ of the business plan(s). Apply knowledge of principles, practices, policies and processes to ensure effective and efficient administrative operation.

Report (monthly) on learner results obtained for product training (feedback reports)

• Maintain record keeping of training (electronically)
• Manage the update of the new results  so that the results reflect the latest status of the learners records
• Administer Course evaluations forms that are completed after each course by learners who attended training where learners indicate required needs
• Record, stats result and furnish progress assessment reports to management timely
• Make recommendations about follow up issues and treat them as a priority
• Moderate a sample of workbooks and assessments 4 times a year

Requirements

• A Tertiary Qualification in Humanities or equivalent qualification.
• Facilitator, Assessor and Moderator  qualification would be highly preferable
• 3 Years practical facilitation experience as a Trainer
• 2 Years’ experience as Area Manger / District Manager / Broker Consultant (Insurance) will be an advantage
• 2 Years’ experience as an Assessor or Moderator
• Valid Drivers’ License and reliable own transport
• Must be willing to travel
• Must demonstrate knowledge and understanding of the Insurance Act and other industry specific legislation.
• Knowledge of training methodologies and principles with regards to material design, facilitating and evaluation of training.
• Must have long term insurance background

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Description

• We are searching for a capable individual with advanced administrative and coordination skills to join our Learning and Development Team, to support and coordinate training activities of all Insurance employees within the Group.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Ensure effective working processes are conducted by adhering to all HRD policies and procedures.

• Ensure the coordination of all courses are done according to process layout.
• Administer Study Loan application and ex gratia payments.
• Provide advice and respond to queries iro of administration of course.
• Order stationery, obtain quotations and issue requisitions.
• Process travel and subsistence claims and request payments.
• Coordinate the booking of training rooms.
• Coordinate the booking of equipment.
• Coordinate the booking of training material.
• Update course files and record all training for BBBEE, WSP and Budget purpose.

Assist with the effective functioning of the Hub coordinators

• Ensure  claim documents are sent to Head office.
• Ensure claims are verified according to approved training plan.
• Work closely with hub coordinators and trainers to ensure accurate claims processing.
• Track attendance register received from coordinators.
• Follow up on claim documents.
• Liaise with supervisor with regard to any deviation experienced.
• Issue certificates based on training intervention completed

Achieve results and solves problems effectively.

• Plan, prioritise and organise work.
• Provide support to admin clerks with regards to problem solving.
• Assist and coordinate effective project roll out plans.
• Provide training solutions to identified problems.
• Always take business interest into consideration during problem solving.
• Consult with supervisors with regards to problem solving.

Liaise with internal and external business partners.

• Establish good interpersonal relations amongst all stakeholder by rendering assistance, including them in discussions and communicating effectively.
• Make sure all relevant information with regards to changes and processes are adhered to.
• Promote partnership working with other division.
• Liaise effectively with internal and external business partners.
• Work closely with and liaise training plans with managers and supervisors.

Ensure payments are in line with annual approved budget.

• Record losses incurred during training.
• Monitor payment of Tran’s actions (Claims, venue bookings, accommodation etc.)
• Ensure course claims are in line with approved policies with regards to cost.
• Keep track of changes in travel / lunch claims amount.
• Ensure supplier forms are in order.
• Control and verify payments, to prevent double claim processing.

Assist and conduct general ad hoc duties.

• Constantly seek better ways to improve performance.
• Assist in ensuring departmental objectives are met.

Requirements

• Tertiary Qualification: Humanities preferably
• Basic level of proficiency relating to the MS Office Suite ( In particular MS Word, MS Excel and MS PowerPoint)
• 1 year practical experience of HR systems and software
• 1 years co-ordination experience
• Understanding of budgeting and cost control
• Intermediate level understanding of HR business processes and procedures
• knowledge and understanding of relevant legislation

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Description

• AVBOB Mutual Assurance Society invites unemployed South African graduates between the ages of 18-35 to apply for the AVBOB Member Value Graduate Programme.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  You will have access to personal services through the employee assistance program and wellness programs.  You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

• Deliver a positive and professional client service experience to branch customers.
• Manage client inquiries at branches and documenting activities and outcomes.
• Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
• Provide clients with technical assistance on products and services offered by AVBOB Member Value.
• Build positive client relations by checking in regularly and following up on active processes.
• Maintain client records and documenting processes.
• Through post service surveys, identify potential client services concerns and facilitate proactive intervention steps.
• Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
• Recommend product improvements based on client services feedback.

Requirements
Qualifications

• Financial Degree or
• Accounting/Economics Degree or
• BSc Information Systems or
• Marketing Management Degree or
• Business Administration Degree

Skills and Experience

• Data Analytics
• Sales Experience is advantageous
• Customer Service experience advantageous
• Problem solving
• Resilient and able to work under pressure.
• Effective communication skills both written and verbal.

Role based competencies

• Excellent customer service skills
• Team player
• Customer focused
• Communication
• Analytical
• Patience

go to method of application »

Description

• AVBOB Group is seeking a dynamic Forensic Services Supervisor to oversee our forensic team, mitigate fraud risks, and ensure the security of our operations. In this pivotal role, you’ll drive the implementation of strategies that align with the organization’s goals and lead a team dedicated to maintaining the highest standards of integrity and accountability.
• You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Key Responsibilities:

• Align forensic activities with the group’s strategic goals.
• Manage the budget for your function, ensuring alignment with stakeholder needs and project deliverables.
• Control and monitor expenditures, ensuring cost efficiency.
• Foster relationships with key stakeholders to stay ahead of fraud trends and risks.
• Report financial irregularities and support fraud detection initiatives.
• Assess and mitigate fraud risk across AVBOB Group.
• Enhance forensic capabilities and systems to detect and prevent fraud.
• Ensure suspicious transactions are reported within required timelines.
• Oversee investigations, ensuring adherence to industry standards and best practices.
• Drive fraud prevention strategies and implement corrective actions to close any process gaps.
• Lead and mentor the forensic team, ensuring the right mix of skills to meet objectives.
• Monitor and support team performance, providing feedback, coaching, and recognition.
• Ensure the effective integration of new team members into the forensic function.
• Drive fraud awareness and compliance across the organisation.

Requirements

• Relevant Degree: B.Com in Forensics, Forensic Fraud Examiners, or related field.
• Experience: At least 6 years of relevant experience, including a strong background in investigations.

Key Skills:

• Strong leadership and management skills.
• Advanced analytical and report-writing skills.
• Exceptional ability to assess risk and implement fraud prevention measures.
• In-depth understanding of fraud investigation methodologies and regulatory compliance.

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Description

• We are looking to hire a dynamic Senior Remuneration Specialist to administer fair, equitable and comprehensive total compensation aligned to the organisational strategy and business goals across all areas of the Group.  Use various methods and techniques in ensuring benchmarking of remuneration practices and providing input to make data base decisions on direct financial, indirect financial and nonfinancial compensation. This includes the day-to-day supervision of the Remuneration and Benefits team.
• To ensure success as a Senior Remuneration Specialist, you should be able to display knowledge of market best practice, benchmarks and salary scales.  Ultimately, you should have excellent knowledge of payroll procedures, labour legislation, strong excel skills and a solid financial principle understanding.
• You should have strong personnel management and leadership skills as well as excellent verbal and written communication skills.
• You will be working for a long standing company with strong values which are customer centric. In return for your services, you will be paid a competitive package, which includes pension fund contributions and a medical aid allowance. You will have access to personal services through the employee assistance program and wellness programs. You will be working for an organisation that values employee development and rewards excellent performance.

RESPONSIBILITIES INCLUDE:

• Providing expert and professional advice on all remuneration issues by researching remuneration practices to ensure that the Manager: Remuneration and Benefits has expert, precise information regarding the market approach and how to best apply it to the Group’s employees within budgeted cost boundaries.
• Manage the remuneration team to deliver and achieve set objectives and targets in the remuneration and benefit space.
• Guide the team to ensure best practice and standards control procedures are implemented and followed.
• Responsible for advising line management and recruitment on TGP offers aligned to principles and practices for appointment purposes. Responsible for the sign-off on the package offers of all appointments of general employees of the Group.
• Coordinate, review, and submit month end payroll submissions.
• Oversee position management in accordance with the approved headcount budgets and oversee monthly HR statistics that is provided to various stakeholders.
• Consult and co-network with the market (remuneration consultants and specialists) on matters of remuneration to ensure that information is obtained on the latest developments within organisations locally and abroad.
• Network with remuneration consultants to obtain updated information on the latest remuneration products and approaches available in the South African and global market.
• Liaise and network with remuneration specialists from other companies especially within the same industry to remain informed about industry related best practice remuneration practices.
• Oversee continuous market research relating to Group with the view of strategically positioning the company’s procedures and policies and recommend to the Manager: Remuneration and Benefits any creative solutions to adapt to an ever-changing environment.
• Use research ability to continually monitor the Group’s remuneration dispensation.
• Coordinate and conduct research in areas regarding remuneration to enable analysis and prediction of market trends and compile analysis to assist Manager in compiling recommendations, draft remuneration reports to Exco, People Practice, Remco and the Board.
• Providing solutions to the Manager: Remuneration and Benefits that includes design consideration for new programs and the implementation of development plans.
• Lead and assist in project specific research and costing and provide analysis to Manager” Remuneration and Benefits.
• Under the guidance of the Manager Remuneration and Benefits responsible for the identification, mitigation, resolution and or escalation of any risks or issues requiring intervention.
• Preparation of monthly management reports on department activities and results.
• Provide guidance to line managers in the application of various HR and Remuneration policies.
• Under the guidance of the Manager Remuneration and Benefits prepare the annual salary and workforce budget submission to the Finance Department.
• Oversee job evaluation process done by Remuneration Specialist to provide input to the Manager: Remuneration and Benefits for presentation purposes.
• Review all recommendations received by business for new positions, re-grade requests, title revisions and structure changes to provide the Manager Remuneration and Benefits with input for formal review and presentation purposes.
• Actively participate in the preparations of annual remuneration review process by compiling draft recommendations, oversee scale construction and benchmarking and the preparation of increase schedules for approval and sign off.
• Oversee the annual review of the Salary and related cost document.
• Perform miscellaneous job-related duties as assigned.
• Manage the remuneration team in accordance with agreed policies and procedures, standards, and legal requirements under the direct direction of the Manager: Remuneration and Benefits.

Requirements

• Matric with degree or 3-year diploma in Human Resources
• Effective functioning in MS Office Suite (MS Word, MS Excel Advanced and Power Point) and Sage People.
• Exposure to all relevant legislation.
• Global Remuneration Practitioner (GRP) certification.
• Up to 8 years ‘experience in Human Resource Management in specific Remuneration including:
• 5 years in supervision of a remuneration environment.
• Up to 5 years practical experience of HR systems and software
• 4 years’ experience as general HR Practitioner
• 1 year experience in job evaluation methodology and relevant systems
• HR experience required with specific experience gained in the benchmarking and pay design areas
• A practical grasp of the financial/insurance industry.

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Description

• AVBOB Member Value invites unemployed South African graduates between the ages of 18-35 to apply for the 2024/25, Member Value Internship Programme.
• You will be working for a company that is over 100 years old with strong values which are customer centric.  You will have access to personal services through the employee assistance program and wellness programs.  You will be working for an organization that values employee development and rewards excellent performance.

The areas of responsibility include but are not limited to:

• Delivering a positive and professional client service experience to branch customers.
• Managing client inquiries at branches and documenting activities and outcomes.
• Escalating customer complaints or complex queries to supervisors and Member Value Manager in a timely manner.
• Providing clients with onboarding assistance onto AVBOB Member Rewards Programme.
• Building positive client relations by checking in regularly and following up on active processes.
• Maintaining client records and documenting processes.
• Through post service surveys, identifying potential client services concerns and facilitating proactive intervention steps.
• Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
• Recommending product improvements based on client services feedback.

Requirements
Qualifications

• Financial Degree or
• Accounting/Economics Degree or
• BSc Information Systems or
• Marketing Management Degree or
• Business Administration Degree

Skills and Experience

• Data Analytics
• Sales Experience is advantageous
• Customer Service experience advantageous
• Problem solving
• Resilient and able to work under pressure.
• Effective communication skills both written and verbal.

Role based competencies

• Excellent customer service skills
• Team player
• Customer focused
• Communication
• Analytical
• Patience