Hot Jobs at Brights Hardware

Purpose: 

• To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Irrigation products)
• Brights Induction (Service excellence)
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)
   

go to method of application »

Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that internal and external customers are satisfied. This is accomplished by offering friendly and helpful service, ensuring a clean environment, and sufficiently stocked gas and building material in the Drive-Thru Yard and accurate loading and off-loading of customers’ goods so that no stock losses nor dissatisfied customers occur.

KEY RESPONSIBILITIES:

• Merchandising and Display: Maintain a neat and professional display of gas and yard department stock, ensuring accessibility and visibility to customers.
• Gas Management: Ensure gas availability and accurate Stock on Hand (SOH) levels.
• Process all Cylinder Filling for customers
• Check (CFCs) on a daily basis.
• Yard Maintenance: Maintain a clean, safe and organised yard environment, ensuring aisles are clear and accessible to customers.
• Remove hazards and damaged products from stands and surrounding areas.
• Customer Service: Provide exceptional customer service, responding to customer enquiries and resolving issues in a professional manner.
• Accurately load customers' vehicles.
• Stock Management: Report stock breakages and discrepancies in a timely manner.
• Participate in perpetual stock takes to ensure inventory accuracy.
• Housekeeping and Safety: Maintain a clean and organised work area and adhering to company standards
• Operational Efficiency: Perform any additional tasks or responsibilities as assigned by your supervisor or management.
• Adhere to all standard operating procedures and guidelines.

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to total of 120 credits.
• Candidates with no Matric but who have completed a Stock Management Course NQF 3 and have similar experience will be considered for the position
• Ability to handle pressure
• Ability to communicate effectively (verbal & written)
• Numerically skilled
• 1 Year minimum experience in a similar role
• Gas certification
• Product knowledge
• Computer skills
• Interpersonal skills
• Ability to take initiative
• Internal stock system knowledge

go to method of application »

Job Description

• The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices. This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.

KEY RESPONSIBILITIES:

• Reconcile invoice/cash slip by counting & measuring, with goods.
• Reconcile transfer slips by counting & measuring with goods.
• Reconcile delivery notes by counting and measuring with goods..
• Upkeep of error report book
• Report discrepancies to Management.
• Participate in perpetual stocktakes
• Ensure housekeeping of work area according to company standards
• Perform any work related tasks as delegated by Superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Grade C in security
• 2 years previous experience in a similar role
• Brights Induction (Service excellence)
• Internal Procedural knowledge
• Ability to take on responsibility, be diligent & handle pressure
• Ability to work independently as well as in team
• Perform duties in an effective and efficient manner
• Product and department knowledge
• Interpersonal skills
• Good customer skills
   

go to method of application »

Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina 

go to method of application »

Job Description

• Purpose: The purpose of this job is to assure that goods are delivered accurately and punctually in good condition as expected by the customer.  This will include dealing with customers, staff from all branches, monitoring the loading and offloading of transfers and making sure that the delivery vehicle is in good condition by doing daily check-up of the vehicle and providing good customer service.  This will result in customer satisfaction and generate sales promoting the business and creating sustainable growth and profit margins.

KEY RESPONSIBILITIES:

• Provide good customer service
• Completing of daily trip sheets (opening/closing km, departure/arrival times)
• Completing a daily pre-trip inspection of your vehicle to ensure basic roadworthy standards. (indicating on trip sheet)
• Reporting any defect on your vehicle to your Supervisor (completing of vehicle repair report)
• Ensure that the truck assistants are with the truck at all times.
• Plan and ensure with the most efficient route to your customer
• Ensure all out going stock have the relevant documentation before being loaded.
• Ensure all transferred documents are recorded in your logbook.
• Ensure the transfer logbook is signed by the branch who receives the stock.
• Ensure all stock are delivered in excellent condition
• Hand in weekly evaluation reports to your Supervisor.
• Reporting any delay at branches to your Supervisor.
• Report to your Supervisor at the end of the day
• Participate in perpetual stock takes.
• Perform any work-related tasks delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Candidates with no Matric that have a valid license and have 3 years driving experience will be considered for the position
• Code 10 Drivers Licence (higher code would be advantage)
• PDP (Public Driving Permit: Goods and Passengers)
• Minimum 3 Years driving experience
• Ability to handle pressure
• Monitoring skills
• Ability to deliver excellent customer service
• Ability to read & communicate on high level
• Must be able to understand the loading of vehicles
• Planning, time management & organizing skills

go to method of application »

Job Description

• Purpose: The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers.  This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.

KEY RESPONSIBILITIES:

• Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone/ sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina 

go to method of application »

Job Description

• Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Hardware products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

go to method of application »

Job Description

• The purpose of this job is to ensure and maintain an efficient service, this includes following the cash register procedure and accurately ringing up sales, in such a manner that it results in an increase in customer satisfaction and continuous growth of the business.

KEY RESPONSIBILITIES:

• Greet customers as they enter the store
• Follow cash up procedure
• Check cash received by customer
• Process EFT payments
• Ensure all sales are rang up accurately and efficiently on the registers
• Pack purchase items in shopping bags
• Hand over cash drops to superior, for security measures
• Perform daily cash ups
• Be aware of suspicious looking customers
• Be aware of all promotional products on sale
• Issue gift cards, check customers reward cards and cash in points
• Responsible for housekeeping of work area
• Participate in perpetual stock takes
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Clear credit score
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasks
• Willing to work flexible hours and holidays to meet the needs of the business

go to method of application »

Job Description

• Purpose: The purpose of this job is to smooth running of the Frontline Department by ensuring that there is a sufficient amount of cashiers on each shift so that excellent customer service is delivered at all times. This will ensure that all the tills have been accurately cashed up and that the correct goods have been charged for all the money received in return for the goods..

KEY RESPONSIBILITIES:

• Provide excellent customer service by greeting and assisting customers and responding to their enquiries as well as complaints
• Direct and supervise employees engaged in processing sales transactions, reconciling cash receipts, or in performing service for customers.
• Monitor cashier activities to ensure that customers receive satisfactory service and quality goods.
• Administer the End Controller by making sure that the correct goods leave the premises.
• Relieve the Cash-up Officer when on leave or absent and attend to cash-ups.
• Attend to audit trials on daily basis.
• Conduct housekeeping evaluations.
• Reconcile the invoicing Audit Trail on a daily basis by ensuring all signed till dockets with order forms are attached and forward to Account Department.
• Reconcile all gift card transactions and submit to the Admin department on a weekly basis.
• Daily control and reconciliation of the Price Book and submit on a daily basis to the Store Manager.
• Ensure daily monitoring of uniforms and general staff presentation.
• Assist with training new Cashiers
• Ensure housekeeping of work area as well as the Frontline
• Submit SWOT report input
• Plan and prepare work schedules and in addition keep records of staff’s work schedules and timekeeping records.
• Perform any work related tasks as delegated by superior.
• Participate in perpetual stock takes.
• Ensure housekeeping of work area

REQUIREMENTS:

• Matric or 3x Completed Intercept courses equating to total of 120 credits
• Brights Induction (Service excellence)
• 2 Years Cashier experience
• In-house entry level Merchandising standards
• Ability to communicate effectively (verbal & written)
• Ability to handle pressure
• Ability to organize and time manage staff
• Numerically skilled
• Internal stock system knowledge
• Proven leadership skills
   

go to method of application »

Job Description

• Purpose:  The purpose of this job is to ensure the smooth running of the department, through weekly evaluations and reporting it to the Department Manager.  This is to ensure that sales targets are met and that housekeeping standards are maintained, in addition providing excellent customer service ensuring customer satisfaction.  This will include overseeing all staff and the productivity of the department resulting in promoting the business therefore creating sustainable growth and profit margins

KEY RESPONSIBILITIES:

• Ensure smooth running of the department
• Make sure that standard operating procedures in department are adhered to
• Assign staff to specific areas and duties and monitor staff uniforms
• Facilitate departmental sales meetings
• Conduct regular inspections with regards to the departments housekeeping, isles, merchandising and uniforms
• Ensure price updates are done timeously
• Process EFT payments, Refunds/Credits
• Authorise transactions
• Check stats for cashing up – shorts & overs
• Direct customer to next available till, ensuring efficient process.
• Implement and enforce all cashier policies
• Submission of weekly and monthly reports to superior
• Plan and prepare work schedules, daily registers and time and attendance of staff, including leave queries, manage overtime
• Conduct Performance reviews and evaluations in order to nominate staff for awards and promotions
• Train all new and old staff members (product knowledge and procedures)
• Allocate and monitor floor areas for various functions (i.e. incoming stock, transfers, checking area and returns)
• Implement company returns policy, i.e. returned stock should be allocated to an area with CFC note attached
• Ensure tasks are delegated, pressure is applied to subordinates for meeting deadlines in a motivating manner by setting weekly targets
• Enforce disciplinary code of company and apply discipline
• Participate in perpetual stock takes
• Ensure housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or equivalent
• Higher Certificate or Diploma (advantage)
• Brights Leadership Training completed
• Brights Induction (Service Excellence)
• 3 Years Frontline & Supervisory experience
• 5 Years Cashier experience
• Must have previous experience in department
• Ability to issues disciplinary action & Initiate in a Disciplinary Enquiry
• Intermediate level merchandising certificate
• Inhouse return p/m2 standard
• Chairing disciplinary enquiry would be an advantage
• Dispute management & Prevention training
• Product and Stock Management knowledge
• Internal procedural knowledge
• Ability to meet deadlines under pressure
• Ability to act professional and maintain confidentiality
• Ability to communicate effectively (verbal & written)
• Planning, time management & organising skills
• Monitoring & evaluation skills
• Microsoft office (Internet, E-mails, Word & Excel)