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Cape Union Mart International (Pty) Ltd has been equipping South African adventurers since 1933, and is South Africa's favourite outdoor adventure store. Stocking everything one needs for outdoor pursuits - including hiking, camping, trail running, mountain biking, snow sports, travel and more - Cape Union Mart is an essential first step in every adve...
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Job Description
- The Receiving Team Leader will oversee and manage the receiving operations within a clothing retail distribution centre. This role is critical in ensuring the smooth, efficient, and accurate receiving of merchandise, timely stock replenishment, and coordination between suppliers, warehouse staff, and other departments. The ideal candidate will have strong leadership, organizational, and problem-solving skills, ensuring a seamless flow of inventory into the warehouse.
Key Responsibilities:
Leadership & Supervision:
- Lead and manage a team of receiving clerks and associates.
- Provide training, development, and guidance to team members.
- Conduct regular performance reviews and manage team performance to ensure departmental goals are met.
- Foster a collaborative and positive team environment to achieve high performance.
Receiving & Inventory Management:
- Oversee the receipt of incoming goods from suppliers, ensuring accuracy and timeliness.
- Ensure that all shipments are inspected, counted, and documented properly in the warehouse management system (WMS).
- Coordinate with inventory control teams to maintain proper stock levels, report discrepancies, and manage returns or damaged goods.
- Maintain organized and safe receiving areas, adhering to health and safety standards.
Quality Control:
- Ensure that all incoming products meet the company’s quality standards and specifications.
- Address and resolve any issues with incorrect or damaged items in collaboration with the quality control team.
Documentation & Reporting:
- Ensure accurate documentation of all receiving activities, including receipts, packing lists, and invoices.
- Maintain accurate records of inbound shipments and update inventory systems accordingly.
- Generate reports on receiving activities, inventory levels, and discrepancies as needed for senior management.
Process Improvement:
- Continuously identify opportunities for process improvements to increase efficiency and accuracy in receiving operations.
- Collaborate with other departments (such as logistics, warehouse operations, and inventory control) to streamline workflows and resolve operational challenges.
Compliance & Safety:
- Ensure compliance with company policies, industry standards, and safety regulations.
- Promote and enforce proper safety protocols for the receiving team and warehouse environment.
- Monitor and maintain a clean and organized work environment.
Communication & Coordination:
- Act as the main point of contact between suppliers, transportation teams, and warehouse operations.
- Communicate effectively with other departments regarding any delays, discrepancies, or urgent needs.
- Participate in regular team meetings to update and align on key priorities.
Skills & Qualifications:
- Education: High school diploma or equivalent; college degree in supply chain management, logistics, or a related field is a plus.
- Experience: Minimum 2-3 years of experience in a receiving or warehouse environment, preferably in a retail or distribution center setting.
- Leadership: Previous experience leading a team, with a demonstrated ability to motivate and manage people effectively.
- Technical Skills: Proficiency in warehouse management systems (WMS), Microsoft Office Suite, and inventory tracking systems.
- Knowledge: Strong understanding of receiving and inventory management procedures, quality control, and supply chain operations.
- Communication: Excellent verbal and written communication skills.
- Problem Solving: Strong analytical and problem-solving abilities, with a keen eye for detail.
- Physical Requirements: Ability to lift heavy items (up to 50 lbs) and stand for long periods of time. Comfort working in a fast-paced, physically demanding environment.
Key Competencies:
- Leadership and Team Management
- Organizational and Time Management Skills
- Attention to Detail
- Problem Solving and Decision Making
- Communication and Interpersonal Skills
- Adaptability and Flexibility
- Process Improvement and Continuous Learning
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring work environment and have fun.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- Desirable: 6 months of retail experience
- Desirable: Matric or Equivalent
- Clear Criminal record
- Proficiency in English
- Ability to communicate effectively.
- Customer service focus
- Friendly, helpful, confident, and engaging personality
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
- Create an inspiring environment. Have fun.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Ensure all out going stock/ items/ scripts are scanned and paid for.
- Process all loyalty cards including those of accelerated partners.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Attend to all customer stock queries and ensure that they dealt with and resolved.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
- Problem solving
- Trustworthy and honest
- Time management
- Exceptional customer service
Minimum Requirement.
Essential:
- Matric or Equivalent
- Up to 6 months retail experience
Special conditions of employment:
- Clear Credit and Criminal record
- Willing and able to work retail hours.
- South African citizen
Advantageous:
- 1 year work experience within retail.
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
go to method of application »
Job Description
Duties and Responsibilities:
- Exceed customer expectations by practicing customer selling techniques.
- Adhere to stock loss controls in store.
- Ensure individual targets are met consistently.
- Ability to maximise and drive sales by identifying opportunities to increase turnover.
- Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
- Create an inspiring environment.
Behavioural Requirements:
- Honesty in dealing with cash and finances.
- Building & maintaining relationships
- Innovation & change management
- Thinking adaptability
- Taking ownership
Minimum Requirement.
- 6 months of retail experience
- Matric or Equivalent
- Clear Criminal record
- Microsoft – Computer Proficiency
- Ability to communicate effectively.
- Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Method of Application
Use the link(s) below to apply on company website.
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