Hot Jobs at Cell C

Purpose of the Job

• Developing and implementing sales and retention strategies tailored to specific regional segments
• Ensure alignment across all channels and regional teams and define the regional implementation strategy accordingly
• Managing and leading regional sales teams, providing guidance, motivation, and support
• Analyzing sales performance metrics and KPIs to assess the effectiveness of sales strategies and team performance across regions
• Drive the growth of profitable revenue and market share across all regions through the acquisition of profitable customers in targeted channels and customer segments
• Conducting market research to identify new opportunities, trends, and competitive landscapes within the regions
• Overseeing the sales budget for the regions, ensuring effective allocation of resources and cost management
• Working closely with channel distribution, marketing, product development, CVM, finance and customer service teams to align sales efforts with overall business objectives
• Ensure that regions achieve their sales and revenue acquisition targets on a consistent basis, and in line with defined regional budgets by setting region specific KPI’s and performance targets
• To build an effective and high-performing regional organisation with the ability to develop strong partnerships with local partners, clients across the various consumer categories
• Ensure that all regions provide operational support to all Cell C branded stores, catering for the needs of both franchise and company owned stores
• Providing regular reports to senior management on sales performance, challenges, and opportunities, and communicating updates to the sales teams
• Identify and build relationships with key stakeholders in regional Government and community structures

Main Responsibilities

Functional Leadership

• Lead and coach regional teams to execute effective sales strategies and tactics
• Develop a functional business plan for all regions, aligned to the overall Corporate Strategy and strategic sales priorities
• To lead and execute activities of various functional areas within the regions, having overall responsibility of implementing and maintaining policies and procedures within the regional operations
• Oversee the performance and the delivery required with Managed Service Vendors in order to provide the agreed scope and agreements
• Manage the relationship with Managed Service vendors and other suppliers within the region
• Liaise with external partners, sub-contractors and local authorities, public / private sector within the region as needed
• Monitor and manage service level agreements across all the regions

Sales & Marketing Leadership

• Execute sales and marketing strategies through acquisition of profitable customers in the relevant target channels and the development of strategic channel partnerships within the regions
• Drive sales within the region to achieve strong market penetration
• Identify Sales and Marketing opportunities and implement sales and marketing activities in the regions
• Lead and develop sales by actively exploring and analysing potential new market opportunities
• Responsible to maintain a high level of effective relationships with customers by nurturing relations

Forecast, Cost and Budget Control

• Forecast future OPEX and CAPEX expenses for the regions
• Manage the yearly OPEX and CAPEX for all regions
• Monitor cost tracking, reconciliation and variation reports
• Ensure budget cost saving practices and propose recommendations for budget-affecting change requests
• Oversee OPEX costs from vendors and suppliers

Staff Management

• Ensure a competent regional management structure
• Ensure an appropriate commission structure to drive sales
• Lead, manage; assign and direct the work of direct reports and regional teams
• Oversee the development of direct reports and identify their training and development needs
• Establish, evaluate and guide the department’s Performance Management programme
• Provide an advisory, support and mentorship function
• Initiate the appropriate Labour Relation action when required
• Ensure compliance with all company policies including HR policies and procedures in the regions

Perform any other related duties as requested by Management

Qualifications

• National Diploma is required as a minimum
• A qualification in Business Management will be highly advantageous

Required Skills

• 10+ years’ experience in General Management with relevant experience in managing regions and/or Opco’s
• 5+ years of Senior Leadership managing large cross-divisional teams
• Track record in delivering sales growth
• Experience in the Telecommunication industry will be highly advantageous
• Project management skills to execute multiple operational projects

Competencies

• Results Orientation
• Team Leadership
• Collaboration & Influencing
• Strategic Orientation
• Commercial Orientation
• People Development
• Customer Orientation

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Purpose of the Job: 

• To provide to the company, comprehensive highly skilled and professional legal services with an emphasis on drafting, review and research of commercial legal documentation relating to the business and litigation.

Main Responsibilities

• Commercial Contracts
• Lead the major commercial legal team providing expert advice to Executives and final decision makers on both national and international platforms
• Provide appropriate, proactive legal advice and legal interpretation
• Identify, evaluate and advise on potential, current or future legal risks
• Draft and review contracts to ensure that the contracts entered into by Cell C are effectively drafted, reviewed, interpreted, and vetted
• Provide legal opinion on all matters as instructed by Cell C to ensure that Cell C's interests are protected;
• Liaise with external legal advisors and ensure quality service and best practice;
• Conduct strategic reporting on Cell C's relevant issues such as litigation management, with the purpose of identifying trends in order to mitigate and prevent future risks;
• Develop, manage and deliver on Service Level Agreements with internal business partners;
• Research and analyze the implications of case law, legislations and regulatory matters that affect Cell C;
• Contribute towards Legislative and Regulatory matters to ensure that communication covers impacted functional areas or organization unit
• Contract Negotiation
• Manage the preparation of documentation required to support commercial negotiations and participate as lead (as required) in negotiation process
• Lead the key negotiation advice to internal customers with an emphasis on delivering risk minimization
• Drive cost reduction programs such as value analysis / engineering and standardization
• Ensure that agreements between company, suppliers and subcontractors are in place and manage same
• Ensure that key risks are addressed in contract terms including but not limited to comprehensive compliance clauses
• Litigation 
• Provide legal support in resolution of disputes and litigation 
• Optimize and balance use of internal and external resources in the management of litigation matters
• Contracts Management 
• Support the primary commercial interface with all suppliers and landlords
• Ensure that all the contractual obligations/deliverables are met by the suppliers and the Company
• Be responsible for ensuring all change control procedures are adhered to by suppliers and Company and that variations are in accordance with agreed contractual terms and pricing
• Manage all suppliers and Company contract non-compliance events in accordance with the contractual terms and following best practice
• Project manage the suppliers and the relevant internal departments to ensure that project timelines and all managed services KPIs are met
• Provide internal departments and committees with contract advice and support
• Assist in the maintenance of a risk register relating to the project and regularly report such risks to stakeholders
• Draft monthly reports as to all contractual activities relating to the contract
• Governance
• Draft and implement legal policies and procedures, contract management systems, contract lifecycle management
• Implement measures to ensure department is efficient and effective including digitization of legal processes
• Cost & Budget Management
• Manage through planning, setting, monitoring and controlling the yearly OPEX and CAPEX budgets
• Determine OPEX and CAPEX budget deployment to the Department
• Manage cost tracking and variation reports
• Review and approve overall cost expenditure as per delegation of authority
• Develop and implement policies to achieve savings
• Make recommendations for budget-affecting change requests
• Practice budget cost saving practices
• Inform superiors timeously of potential over-spend
• Staff Leadership & with direct team and interdepartmental 3rd party leadership
• Lead and motivate staff to effectively deliver objectives, ensuring development opportunities, appraisal and management systems are embedded and relevant HR procedures are adhered to
• Provide an advisory, support and mentorship function to enable staff to grow within their career
• Maintain a low staff turnover rate.
• Initiate appropriate Labour Relations action as required, within the department
• Establish, evaluate and guide the department’s Employee Performance Management programme
• Set Key Performance Indicators targets and goals as per the departments strategy and business objectives
• Recruit employees; assign and direct work, oversee their development, identify training needs and maintain staff competence
• Uphold HR policies and procedures
• Apply and adhere to Cell C Health and Safety procedures and rules
• Perform any other related duties as requested by Management

Minimum Qualifications

• LLB degree (NQF Level 7) and admission as a practicing attorney or advocate.

Experience

• Candidates must have a minimum of 10 years’ experience in a legal role (within the telecommunication market preferred)
• Good & in-depth financial and commercial acumen
• Extensive administration and project management experience
• MS Project, MS Office including Excel, Word, PowerPoint

Competencies

• Emotional Intelligence (EQ) 
• Diversity and Inclusion
• Influencing with integrity & Ethics
• Strategy Execution
• Leading with Agility. 
• Systemic Thinking
• Commercial Awareness
• Innovation and Creative Thinking