Hot Jobs at Motus Holdings Limited

Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

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Specific Role Responsibilities

• Daily, weekly and monthly management of sales.
• Have an understanding of vehicles by familiarising yourself with the characteristics, capabilities, and features.
• Developing the business to reach set sales targets for the month.
• Driving specific strategies to retain and grow existing customer base.
• Assists with the setup of the showroom and displays.
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Managing customer expectations to ensure effective delivery of service.
• Total commitment to achieve sales targets and growth by venturing and creating opportunities using own skills.
• Identifying and venturing into new revenue streams.
• Ensuring customer escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales

Qualifications and Experience

• Grade 12/ Matric 
• Valid Code 8 driver’s license
• 2 years of customer service and sales experience with a proven sales track record - desirable.
• Relevant industry experience – desirable.
• An understanding of Auto Pedigree’s products and services – desirable.
• Some understanding of the compliance governing the retail industry – an advantage.
• NCA accreditation - an advantage
• Knowledge of the areas’ most spoken languages - an advantage.

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The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Minimum Qualifications and Experience needed:

• Matric
• Previous Isuzu Experience advantageous

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Specific Role Responsibilities

• Professionally meet visitors and ensure that they are taken care of.
• Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
• Ensure that the reception area is kept clean and tidy at all times.
• Managing the diary for reserving the boardrooms, and timeously ensuring that they are set up as reserved.
• Assist with various administrative duties in order to maximize available capacity.
• Provide callers with accurate information, taking care to always be knowledgeable and updated on current products, processes, policies.
• Open up DR’s
• Book in vehicles on TMS
• Manage vehicles on site and fleet checks

Qualifications and Experience

Minimum Experience

• 1 year of relevant reception and administration experience.
• 1 year of relevant experience with TMS
• 1 year of relevant experience in a Panelshop

Minimum Qualification

• Senior Certificate (Grade 12)

Minimum Requirements

• Computer literate – MS Office (Word, Excel, Outlook)
• An excellent command of the English language is essential, both verbal and written
• TMS proficient

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Job Outputs: 

• Develop, implement and drive a branch strategy and related improvement plans aligned to the greater Operations strategy.
• Revenue, budget and branch profitability management.
• Monitor the high level revenue, costs, profitability, risk and customer service delivery data and metrics, taking corrective and preventive action where required.
• Continuously monitor actual process turnaround times and quality standards, and resolve issues efficiently to enhance effective customer service delivery.
• Build sustainable customer relationships to ensure retention of customers and growth.
• Implement and oversee compliance and governance processes and policies to manage risk liability.
• Seeking, maximizing and leveraging business and growth opportunities.
• Handling and effectively resolving customer queries and correspondence.
• Management of administration, e.g. banking, management reports, fuel etc.
• Sales
• Ensure that assets are fully utilized at all times.
• Ensure that regular equipment maintenance and repairs are performed
• Manage and reduce overhead costs.
• Effective daily fleet planning for the branch.
•  Enhance profitability through effective yield management.
• Create an engaging, enabling and productive work climate.
• Management and development of staff which includes providing guidance and direction to team members; setting performance standards, measuring performance and providing regular feedback; training; employee relations; recruitment etc.

Qualifications and Experience

Minimum Experience:

• (Mid-size - Large branch) 5-8 years relevant experience, of which 3-5 years business operations management experience.

Minimum Qualification:

• Qualification in relevant field of study (Diploma or equivalent, NQF5).

Preferred Qualification:

• BCom degree or equivalent business degree/diploma NQF6+.

Minimum Requirements:

• Computer literate with an intermediate level of comfort with Excel and Outlook.
• A valid, unendorsed drivers’ license.
• Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.

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Minimum Qualifications and Experience needed:

• Matric
• Must have parts sales experience within the motor industry
• High product knowledge as well as offering product solutions to customers
• Knowledge of Passenger and Commercial products would be an advantage
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

Minimum requirement:

• Valid driver’s license
• Good communication skills
• Strong Parts Retail experience
• Excel & Word knowledge advantageous

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Job Outputs:

• Plan, organize, coordinate, and supervise all branch activities.
• Ensure that telephones are manned, answering calls, assisting with queries, and making reservations as required.
• Management of shift handover and daily reports.
• Cash management and banking.
• Supervising office and car park, manpower deployment within the branch, and support environments.
• Manage risk by ensuring that company assets and resources are always safeguarded.
• Ensure correct fleet mix based on customer demand.
• Oversee housekeeping and cleanliness of the branch and operating environment.
• Document management
• Supervision and development of staff including training, coaching, and counseling.
• Leading by example and motivating staff to deliver a world-class service to all customers, using every opportunity to sell to customers by turning inquiries into rentals.
• Authorize leave, overtime, walk-ups, and timekeeping of team members.
• Schedule and hold monthly team meetings and information sessions.
• General office, administration, and car park duties completed daily.
• Ensure the branch is Compliant and clear all Compliance reports and deadlines timeously
• Health and safety experience - monthly reports to be done

Qualifications and Experience

Minimum Experience:

• 2 years of supervisory / team lead experience in a similar environment. Car rental experience is preferred and highly desired.

Minimum Qualification:

• Matric or equivalent NQF level 4 qualification.

Preferred Qualification:

• Business Management or other relevant tertiary qualification.

Minimum Requirements:

• Valid unendorsed drivers’ license.
• Own, reliable transport – an advantage.
• Competent using MS Excel and MS Outlook.
• Working knowledge of Basic Conditions of Employment Act (RSA positions) or relevant basic conditions of employment legislation (Namibia, Botswana, Swaziland positions).

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Job Outputs: 

• Cleaning of vehicle interior and exterior to our high standards.
• Vehicle quality control, including identification and reporting of expired license vehicles and any other issue that does not conform to our quality standards.
• Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
• Delivering vehicles to customers in accordance with our procedures.
• Handling vehicle check-ins in accordance with company, quality control and claims procedures.
• Maintaining cleanliness of yard and other surrounding areas.
• Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers.
• Other duties on request.

Qualifications and Experience

Minimum Experience:

• 2 years relevant driving experience

Minimum Qualification:

• NQF Level 4(Grade 12 or equivalent)

Minimum Requirements:

• Valid, unendorsed Code 8 driver’s license (at least 2 years old)
• Computer literate (basic level will suffice)
• Able to read a map.

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Key Duties and Responsibilities:

• To ensure that the Brand and Dealership is actively marketed and promoted in the target market.
• To penetrate the vehicle market in a well-organized, trained and professional manner.
• To maximize sales by identifying new customers and to maintain current customers.
• To benchmark customer satisfaction and standards of the dealership and OEM are maintained.
• Achieve and exceed targeted unit sales and first gross profit.

Experience and Qualifications:

• Grade 12.
• 3 years automotive sales experience – preferred with proven track record.
• Valid and unendorsed drivers license.
• Relevant OEM Sales certification will be an advantage.
• Proven track record of an average CSI rating above national.

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Specific Role Responsibilities

• The achievement of the budgeted Profit before Tax.
• Achievement of at least 90% of franchisor VW sales targets.
• Support Business Manager in respect of sighted deals.
• 100% of all deals should be sighted, Deal file compliance.
• The achievement of CSI based on the three months national rolling average.
• Risk Management, Compliance with group process policy.
• Meet BEE objectives of the DTI scorecard.
• Training and development.
• Staff turnover.
• Customer Care Standards Procurement Trade in processes.
• Outright purchase process.
• Demo Vehicles.
• Trade Sales-trade-ins sold directly to the Trade.
• Vehicles kept for stock.
• General Consignment Vehicles.
• Appraising vehicle value
• Social Media Marketing.

Qualifications and Experience

• Higher Certificate and / or Advanced National (Vocational).
• Certificate with NQF Level 4.
• Management and or marketing degree will be an advantage.
• Recognised Management Diploma of Certificate related to VW Industry qualification (or working towards).
• Experience in used vehicle sales 7 Years’ experience
• 3 Years’ experience in Management
• Industry Legislation compliance / Knowledge,
• Valid driver’s License.
• Proven track record in managing people and working on VW software systems.