Hot Jobs at Motus Holdings Limited

Minimum Qualifications and Experience needed:

• Matric
• Must have parts sales experience within the motor industry
• High product knowledge as well as offering product solutions to customers
• Knowledge of Commercial products would be an advantage
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

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The responsibilities of a Debtors Clerk include the following tasks:

Responsible to control the full debtor’s function at the dealership, such as (but not limited to):

• Assist with opening new accounts and conducting accurate reference checks of all debtors.
• Update all reconciliations accurately and timeously.
• Escalate any account problems to relevant departmental managers (e.g. F&I).
• Accurately monitor outstanding funds and changes in daily/ monthly age analysis.
• Ensure all information on each customer’s account is accurate.
• Compile debtor statements and send to debtors.
• Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements.
• Follow up on all outstanding debtor payments.
• Establish appropriate rapport with all debtors.

 Minimum Qualifications and Experience needed:

• Matric
• Qualification in Finances, advantageous.
• Previous Debtors Clerk Experience within the Motor Industry advantageous

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Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Experience Required:

• A minimum of 3 years of retail sales experience in the motor dealership industry is preferred.
• Solid PRE-OWNED vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

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Generic Job Outputs

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. 
• Maximize second gross profit. 
• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. 
• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Conduct financial needs analyses and provide associated sales of value-added finance and insurance products. 
• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. 
• Provide specialized need analysis & financial and insurance advice and support to clients 
• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership 
• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. 
• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
• Customer service and sale management.
• Knowledge of the NCA, CRA, FAIS, FICA..

Minimum Experience

• 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.

Minimum Qualification

• Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

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Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Experience Required:

• A minimum of 2 years of retail sales experience in the motor dealership industry is preferred.
• Solid NEW CAR vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

go to method of application »

Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Experience Required:

• A minimum of 2 years of retail sales experience in the motor dealership industry is preferred.
• Solid NEW CAR vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

go to method of application »

Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Experience Required:

• A minimum of 2 years of retail sales experience in the motor dealership industry is preferred.
• Solid NEW CAR vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)

go to method of application »

The responsibilities of a Sales Executive include the following tasks:

• Greet customers arriving at the dealership
• Showcase the dealership’s vehicles and explain their features and warranties to customers
• Answer customer questions about cars, and the purchase process
• Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
• Negotiate car prices and trade-in values for customers’ vehicles
• Coordinate with the finance department to determine each customer’s financing and ownership options
• Contact past customers to ensure they are satisfied with their vehicles

Minimum Qualifications and Experience needed:

• Matric
• Previous Vehicle Sales Experience and Internet Sales Experience

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GENERIC JOB OUTPUTS

PROCESS AND GOVERNANCE

• Adhere to standard operating procedures (SOP’s) within the area of accountability. 
• Contribute to the development of standard operating procedures and guidelines within the area of accountability. 
• Escalate unresolved issues to management and process owners.
• Identify and develop solutions to improve operational service and quality. 
• Report on transactional and process activities to enable timely and effective decision making. 
• Conduct research and gather data to provide information on product defects and submit to the importer/distributer.
• Conduct research and gather data to provide input to operational reporting and decision making processes.
• Deliver on agreed performance targets according to set procedures and service level agreement.
• Draw on own technical knowledge and experience to identify and develop solutions that leads to improved operational service delivery and quality.
• Inform and educate customers through the Service Advisor, on technical fault findings and corrective action taken, to ensure retention of existing customers;
• increase sales revenue and increase the organisational customer base.
• Minimise rate of return to adhere to CSI and OEM/Importer standards.
• Provide a fault finding and systems diagnostic service on vehicles
• Provide a technical and diagnostic service by utilising modern diagnostic equipment to maximum vehicle service solutions and to interpret findings.

FINANCE

• Execute work activities effectively and efficiently in order to maximise financial performance and profitability. 
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial wastage related to materials or equipment.
• Provide service advisors with accurate vehicle health report to enable increase sales revenue.

CLIENT/CUSTOMER

• Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceeds customer expectations. 
• Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. 
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional
• service delivery.
• Ensure customer assets are safe­guarded as per company policies and procedures.
• Provide specialist advice to customers through the service advisor.

PEOPLE

• Attend training initiatives to improve work quality and enhance own skills 
• Own and live up to company values. 
• Participate in forums that positively contributes to functional knowledge improvement.
• Provide advice and support with the management of change and offer operational support where required.
• Provide expertise, participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
• Provide technical coaching to apprentices and others for the purpose of continuous knowledge sharing, learning and integration of own knowledge.
• Share own and product specific knowledge with teams/technicians to solve difficult technical problems faster.

Minimum Experience

• 1-2 years experience in a similar environment

Preferred Experience

• 2-3 years experience in a similar environment

Minimum Qualification

• Trade and Occupational Qualifications with NQF Level 05
• Qualified Technician

Preferred Qualification

• Renault Co - Tech qualified

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Key Tasks:

• Customer and sales management.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Prospect for new customers and maintain existing customer relationships.
• Sell vehicle features and benefits.
• Handle customer questions and overcome objections.
• Professionally handle the vehicle handover to the customer.
• Manage customer expectations to ensure effective delivery of service.
• Marketing via social media and accepted digital platforms, and promotions.
• Attend regular sales meetings.
• Attend all relevant company and OEM training courses, and any other developmental training opportunities allocated.

Experience Required:

• A minimum of 3 years of retail sales experience in the motor dealership industry is preferred.
• Solid PRE-OWNED vehicle sales background would be of advantage.
• A proven track record of meeting monthly targets and experience in cold calling to develop a client base.

Qualifications Required:

• Senior Certificate (Grade 12)