The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Purpose of the Job
- To manage, maintain, and optimize all vehicle-installed systems and related operational processes, ensuring accurate data flow, compliant driver behaviour, and effective coordination between technical, administrative, and operational teams.
- The role also drives continuous improvement initiatives that enhance efficiency, productivity, and operational reliability.
Job Objectives
Fleet System Operations
- Manage the day-to-day operation, performance, and accuracy of all systems installed in company vehicles.
- Maintain full control of system configurations, ensuring all vehicles operate on correct and updated settings.
- Monitor system outputs and data quality, identifying inconsistencies and driving corrective action.
Cost and Administration Control
- Review, verify, and approve monthly system-related costs in partnership with the Admin Manager.
- Maintain accurate records of system usage, installations, faults, and cost allocations.
Service Provider & Issue Management
- Track, escalate, and resolve system-related issues with internal teams and external service providers.
- Ensure quick turnaround on unresolved faults to minimise operational downtime.
Installations and Deployment
- Coordinate and schedule new system installations across the fleet.
- Ensure installation standards and timelines are met and documented.
Driver Performance Monitoring
- Compile, analyse, and distribute exception reports related to driving behaviour, highlighting compliance and non-compliance.
- Conduct corrective discussions, coaching, and disciplinary action for drivers when required.
Accident & Insurance Information Management
- Oversee the accurate collection, management, and reporting of all accident-related information.
- Coordinate documentation for insurance claims to ensure timely processing and closure.
Training and Development
- Manage and support driver training programmes in partnership with the People Specialist.
- Track training completion and ensure drivers meet operational competency standards.
Debriefing Process Management
- Oversee staff responsible for capturing, processing, and maintaining information used in the debriefing process.
- Ensure procedures are followed consistently and that outcomes are accurately recorded.
Innovation, Efficiency & Continuous Improvement
- Proactively identify opportunities to streamline operations, reduce waste, and enhance system efficiency.
- Introduce new ideas, tools, and processes that improve data accuracy, operational performance, or workflow automation.
- Lead small-scale improvement projects and collaborate with cross-functional teams to implement innovative operational practices.
- Stay informed on best practices, technology updates, and process innovations relevant to fleet systems and operational excellence.
General Operational Support
- Provide cross-functional operational support as needed to ensure workflow continuity and business efficiency.
Qualifications
- The minimum requirement is grade 12
- A tertiary qualification with Logistics/ Commercial/ Management subjects will be an advantage.
Experience
- A successful track record at management level in an operations/ distribution position is essential. This responsibility should include systems management and involvement with the expense management process.
Knowledge and Skills
- Thorough working knowledge of the tracking system as well as disciplinary procedures.
- Good interpersonal skills at management and staff level.
- Computer literacy: A good level of Computer literacy is essential in word and excel
Closing Date
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Purpose of the Job
- The purpose of the Risk Engineer role is to analyse and investigate risk exposures across the Group, and to implement and monitor risk engineering practices that improve loss control, safety and regulatory compliance.
- The role explores trends, diagnoses potential issues and develops risk mitigation measures with a focus on fire prevention, detection and protection.
- Working under the guidance of the Risk Engineering Manager, the Risk Engineer gathers information, reviews compliance requirements and maintains risk-related processes to support effective decision-making and continuous improvement.
Job Objectives
Risk Assessment & Analysis
- Analyse and categorise risks and trends across the Group to identify potential exposures.
- Investigate and diagnose underlying causes of identified risks and recommend suitable mitigation approaches.
- Explore and review site conditions by conducting comprehensive risk assessments and documenting findings.
Compliance Implementation & Monitoring
- Gather and review compliance requirements from legislation, standards and internal policies.
- Implement monitoring processes to track compliance to fire prevention, detection and protection requirements.
- Maintain and monitor risk registers, assessment outcomes and compliance documentation.
Project Coordination & Development
- Develop project proposals, standard operating procedures, policies and related documentation to support risk initiatives.
- Implement and monitor project activities, ensuring adherence to scope, timelines and quality expectations.
- Review project progress, troubleshoot challenges and resolve issues that may impact execution.
Stakeholder Engagement & Support
- Investigate stakeholder requirements and categorise project needs to define clear objectives.
- Advise and recommend risk mitigation actions to internal and external stakeholders.
- Gather, develop and communicate information such as status reports, meeting minutes and technical documentation.
- Motivate and support stakeholders to adopt and implement risk improvement initiative.
Operational Administration
- Maintain administrative processes including capturing, categorising and reviewing risk-related data.
- Review and verify designs, technical reports and related deliverables for completeness and accuracy.
Continuous Improvement & Research
- Research regulatory developments, industry standards and emerging best practices in risk engineering.
- Explore opportunities to optimise current risk engineering methodologies, tools and processes.
- Improve and develop recommendations to enhance safety, compliance and loss control across the Group.
Qualifications
- Degree in Engineering, Risk Management or a related technical field – (preferred).
Experience
- 4 years in a Risk Engineer capacity or similar role, assessing risk, monitoring compliance and executing projects to manage loss control and mitigate risk in a regulatory, building control, health and safety or risk management environment – (essential).
- Experience in a retail, FMCG or engineering environment – (desirable).
- Practical work experience assessing risk, monitoring compliance and executing projects to manage loss control and mitigate risk in a regulatory, building control, health and safety or risk management environment – (highly beneficial).
Knowledge and Skills
- Proficiency in MS Office with an intermediate skill level in Excel, Word and PPT – (essential).
Exposure to the following as part of academic training:
- Conducting hazard analysis
- Conducting risk assessments and applying risk engineering practices and principles
- Understanding of risk mitigation strategies
- Healthy and safety practices
- Reviewing technical documents such as standards, proposals, designs and budgets
- Project management methodologies and practice
Closing Date
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Purpose of the Job
- The purpose of the Senior Technical Services Manager is to effectively drive central and store Point of Service system availability, performing technical support and system administration activities, and providing efficient, fit for-purpose solutions within Shoprite Point of Services Platforms Portfolio, for all current and future applications and projects.
- As a Senior Technical Services Manager, this involves leveraging expert-level system engineering knowledge on designing, developing, implementing, and maintaining processes and documentation to ensure best use of system capability.
- This role collaborates with various IT teams, guiding and advising on system engineering best practise within area of technology, whilst managing system incidents, escalations, and resolutions, and ensuring vendors efficiently deliver on system installation, upgrades, and incident resolutions as per agreed service levels and quality standards.
Job Objectives
- Leads projects, feature and upgrades through delivery, using appropriate methodologies while ensuring delivery within sanctioned parameters
- Leads hybrid agile teams in delivering iteratively, using an appropriate agile methodology. Coaches and leads teams to deliver on committed backlog
- Using best practice methods and tools, ensures that programme/project risks and issues are appropriately identified, assessed and mitigated
- Manages communication to all internal and external stakeholders on programmes , projects or features
- Ensures visibility of IT resources, workloads, allocation, availability, and skills. Manages resource scheduling in the most optimal and efficient way possible
- Manages budgets, costs, and payments within the scope of a relevant programme/project or features for its successful delivery
- Oversee and build process of endpoints, by analysing business and customer requirements to ensure successful delivery of development projects/ features and changes as required.
- Ensure environments, and implementation is managed as per the technological needs
- Overseeing the technological equipment and device blueprint to ensure functionality, efficiency and optimal usage
- Informing the purchase of efficient and cost-effective technological equipment/ hardware and devices
- Oversee, and take ultimate accountability of all technology operations enabling it to effectively deliver through active sponsorship, leadership, and business involvement in specific initiatives to ensure they meet time, cost and quality requirements
- Accountable for providing project leadership, managing, and coordinating the coherent activities needed to design, develop, and release services or service changes
- Leverages teams' expertise, and shares information and best practices to optimize work results. Encourages, empowers and enables the team to deliver performance objectives.
- Provide expert guidance on efficient technical administration and support for system upgrades, system environments, enhancements, fixes, and overall operational structure
- Assess and optimise the overall availability, architecture, and content of central systems for improved performance
- Collaborate with relevant stakeholders to conduct change assessments, participate in change control boards, and implement necessary change documentation and procedures
- Plan and execute the installation, upgrades, configurations, environments/ versions and testing of systems and associated technologies to ensure stability and reliability
- Organise and manage the creation and updating of system documentation and standard operating procedures
- Design and deploy monitoring solutions to ensure system availability of all central applications, components and clusters in the production environment to ensure peak performance and functionality
- Monitor system performance and recommend improvements central applications/components and store - based components)
- Deploy monitoring solutions for application clusters, transaction flow, queues, locks etc.
- Monitor exchange between GK Central, Central Scale solution and store-based components
- Monitor configuration from GK Central to all store endpoints (HIS/ POS/ SCO)
- Monitor store-based components to ensure optimal system performance (MFS, Firebird/ Derby, `HIS, POS and CSO)
- Consult on security vulnerability mitigation and investigation processes, conducting thorough research into potential solutions, developing scripts, and implementing essential security measures
- Resolve P1 and P2 technical issues and system outages
- Analyse incidents to provide expert-level technical support, identify escalation requirements, and ensure the resolution of all logged incidents/problems within the designated technology area in compliance with agreed Service Level Agreements (SLA) and quality standards
- Engage with various vendors and third parties to guarantee that all incidents are recorded, and vendors supply relevant updates at each stage of the query resolution process in alignment with the established SLA
- Coordinate technical support activities with third-party or technology partners/vendors for installations, upgrades, or the resolution of escalated incidents
- Manage the allocation of available vendor hours in accordance with the support contract to optimise resource utilisation
- Conduct thorough research to identify tailored solutions aimed at enhancing central applications/ components and technology utilisation
- Evaluate existing security vulnerability processes and recommend actionable measures, including the creation of scripts and the implementation of necessary security protocols
- Analyse and develop machine images through dedicated research and development to achieve optimal efficiency and size reduction
- Optimise and streamline processes of store-based components to ensure optimal system performance (MFS, Firebird/ Derby, `HIS, POS and CSO)
Qualifications
- Degree or Diploma in Computer Science, Information Systems, or related field - (essential)
- Relevant industry or system certifications - (essential).
Experience
- 6 years’ experience as a Systems Engineer or similar role with expert level knowledge and extensive experience in designing, implementing, administering solutions and system support for highly complex Point of Sale systems (i.e., software applications and peripheral infrastructure, DBs, etc.) - (essential).
- Solid functional experience of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting - (essential).
- Experience with scripting and/or automated deployments using Python, PowerShell, Bash, etc. – (highly beneficial).
- Experience with Linux, SQL, Java, C#, Python, Apache Tomcat technologies – (highly beneficial).
- Experience with GK OmniPOS, GK `Store Manager, UCON, SDC/ HIS/ JMS Queues (highly beneficial)
- Experience with Kubernetes Cluster Management (Essential)
- Experience in DevOPS CI/CD pipeline (Essential)
- Experience with Store Labelling solutions (Scale labels, store labels)
Knowledge and Skills
- Thorough knowledge of POS system and Scale administration within a large system infrastructure environment - (essential).
- Strong proficiency in MS Office 365 – (essential).
Closing Date
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Purpose of the Job
- To ensure that all departments within the OK Furniture branch function optimally, furthermore, OK Furniture, a division of the Shoprite Group, Africa's largest retailer, currently has excellent opportunities available to join our management team.
- This opportunity will have you operating in a fast-paced furniture retail environment. If you can adapt at identifying and meeting customers' needs, driving sales, and delivering service, then this is the role for you.
Job Objectives
- To provide excellent customer service
- To manage sales performance of the branch
- To ensure that all branch staff are managed effectively
- To control all stock management functions within the branch
- To report on all branch activities and relevant data
- To implement daily management control
- To maintain cost within the budged guidelines
- To control all cash management activities within the branch
Qualifications
Essential
- Matric
- Branch Manager Designate Programme
Experience
Essential
- (2 years) Furniture Procedures
- (2 years) Branch Management Experience
- (2 years) Retail Experience
Knowledge and Skills
Essential
- (6 months) Branch Systems
- (6 months) Branch reports
- (1 year) Computer literacy.
Desirable
- (1 year) Furniture Product
- (1 year) Stock Management
- (6 months) Financial Management
- (6 months) Performance Management.
Closing Date
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Purpose of the Job
- Medirite Plus Sandown Crossing is currently looking for a Pharmacy Shop Assistant who is customer-focused, hard-working, and adaptable to ensure the smooth operation of in-store retail operations.
- The ideal candidate should have excellent customer service skills and enjoy interacting with customers. The Pharmacy Shop Assistant will be responsible for greeting customers, arranging visual displays, processing customer refunds, and identifying customers' needs to suggest products that will best meet those needs.
- This is a part-time position.
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Objectives
- Handling of payments and balance sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores's Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications
Essential:
Experience
Essential:
- At least 5 months point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
Knowledge and Skills
- Solid understanding of customer service principles.
- Knowledgeable of stock receiving procedures and merchandising standards.
- Computer literate.
- Bilingual, preferably fluent in Afrikaans and English.
- Engaging and friendly personality.
- Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
- The ability to work in a fast-paced environment.
- Strong organizational and attention to detail skills.
- Effective communication skills.
- Exceptional customer service skills.
Closing Date
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Purpose of the Job
- The Project Finance Officer executes and ensures compliance with internal control frameworks related to project budgeting, procurement, and financial management.
- This involves conducting business case and budget approvals, maintaining accurate financial records, and overseeing financial reporting and audits.
- The Project Finance Officer provides essential financial support and guidance to Project Managers, ensuring that project financials are effectively monitored and managed.
- This role focuses on facilitating timely budget revisions to prevent projects from exceeding approved budget limits, addressing unbilled transactions through the revision request process, and collaborating with Project Managers to research backlog phasing for reasonableness.
- Ultimately, the Project Finance Officer aims to deliver high-quality support to clients, ensuring that their budgets are effectively managed throughout the project lifecycle.
Job Objectives
- Gather the necessary data for Budgets, Forecasts, and Actual Project Spend to support the Project and Delivery Managers.
- Review budget details with the Project Manager, attending to actions that should be taken to avoid revenue and/or billing issues, while highlighting budget adjustments for incorporation into revision requests.
- Coordinate with Finance department members to execute specific actions required to address issues and challenges identified during the review of project finances.
- Consolidate individual project forecasts into an annual portfolio budget for all active projects, ensuring the requested amounts comply with the approved Business Case.
- Apply financial oversight and control mechanisms to ensure all project and program expenses adhere to financial policies, procedures, and regulations.
- Execute project accounting activities smoothly, including timely and accurate invoicing, monitoring expenditure levels against budgets and funding obligations, managing financial projections, and reporting weekly, monthly, and annually.
- Maintain and update tracking sheets for project Purchase Orders, Provisions, and Budget Transfers.
- Conduct analysis through monthly reviews of assigned projects, examining Budgets, Forecasts, and Actuals to determine if any budgetary issues need to be escalated.
- Develop and update Project Policies and Procedures guidelines concerning procurement, accounting, and budgeting.
- Provide appropriate training and support to Project Managers to ensure they understand the financial position of their projects and can effectively communicate the status to stakeholders.
- Provide support to internal or external auditors as necessary.
Qualifications
- Diploma in Finance, Accounting, Business Administration, Project Management or a related field (essential).
Experience
- 3 years of experience in a Project Finance/Administration role (essential).
- Demonstrable experience in monitoring project budgets and supporting the review and revision of project budgets (essential).
- Experience in a retail environment (preferred).
Knowledge and Skills
- Proficiency in Microsoft Office 365, especially Excel (essential).
Closing Date
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Purpose of the Job
- The purpose of the Trainer (Portfolio) role is to deliver on Training delivery to the specific divisional portfolio being serviced.
- Using the Training Delivery framework developed in the Group L&D Solutions space, the role ensures the effective training delivery to achieve business objectives.
- The role establishes business training briefing inputs and works closely with the L&D team to create suitable training inputs in conjunction with People Partners and business.
- This role achieves success by driving an effective, professional and proficient training experience within their specific business/divisional portfolio for permanent and non-permanent staff members.
- The Accredited Trainer portfolio will deliver a wide variety of course content primarily focused on the Accredited learning materials but may from time to time need to present or convey non accredited course material.
- The accredited training falls in line with the SETA requirements and requires trainers who are accredited in delivering the associated outcomes based course content and unit standards - National Qualifications Framework (NQF) and associated NQF credits that learners can obtain when completing certain unit standard.
- The SETA requires both registered accredited assessors and moderators. In this portfolio there is a close relationship with the L&D Design and Development team to facilitate the transfer of the instruction design to enable the trainer to deliver according to the required unit standards.
Job Objectives
Employee Centric Delivery
- Utilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.
- Monitor and measure effectiveness of all training.
- Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure that the outcomes and required units standards for accredited training materials is adequately delivered.
- Together with the L&D team, Divisional People Partner and Training Delivery Manager, conduct specific training needs assessments to support the design, development and delivery of relevant training.
- Ensure the overall quality in all training processes.
- Establish, plan and schedule training in consultation with the relevant stakeholders.
- Arranging of appropriate training venues, equipment, training materials as applicable etc.
- Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
- Together with the L&D team Divisional People Partner and Training Delivery Manager, Setting up, administering and conducting training assessment tools, such as CBT’s, final assessments where relevant etc.
- Complete all relevant training administration accurately and timeously.
- Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content on a regular basis.
- Regular reporting and providing feedback to the relevant stakeholders.
People (Self, Team & Organisational)
- Participating in, and aligning with the Divisional Training team to deliver training services to the business.
- Participating in various Divisional Training team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
- Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.
- Participating in the enablement of a culture of open and transparent communication within the Divisional Training team.
Financial, Reporting & BI
- Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
- Using official data sources to inform administrative outputs.
- Assisting with compiling basic reports for input to broader People requirements.
- Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.
Governance & Compliance
- Ensuring compliance with relevant labour relations frameworks and legislation.
- Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.
- Identifying and mitigating of Divisional Training risks.
Future-Fit
- Participating in the integration and effective flow of work with other solutions and service areas.
- Identifying opportunities for continuous improvement in training delivery services.
- Suggesting or sharing ideas related to relevant training technology requirements where required.
Qualifications
- Diploma in HR, OD, Training and Development or equivalent Grade 12, National Senior Certificate Experience within the FMCG, retail sector or similar.
Experience
- 1 Year experience in an Accredited Training Delivery role rendering Training delivery on content and material of an accredited nature with unit standards and NQF credits with exposure to assessment and moderation is essential.
Knowledge and Skills
- As relevant to perform the role.
Closing Date
Method of Application
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