Hot Jobs at Mr Price Group

Job Description

• Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!

Responsibilities

• Lead by example and inspire your team to deliver exceptional customer service
• Drive store sales and achieve set targets. 
• Manage inventory, visual merchandising, and store maintenance. 
• Foster a positive and collaborative work culture.
• Administer store operations and ensure compliance with company policies.

Qualifications

• Grade: 12 (NQF Level 4) or equivalent.
• 3-4 Years’ experience in a store /retail management experience 
• Sales & service management.
• Budgeting.
• Computer literacy.
• Excellent Communication and interpersonal skills.                                                                
• Retail trade.
• Brand, customer & product understanding.
• Strong business acument and problem - solving skills 
• A passion for home decor and design
   

go to method of application »

Responsibilities
Strategy, Review & Postmortem

• Produce CAD designs and review boards that guide the merchandising team in strategic and post-mortem reviews.
• Compile and maintain updates of core booklets per brand

Product development & Supplier briefing

• Assist our buying team in continuous & relevant online references for product style extensions based on reads from current trade in preparation for review & strategy.
• Work closely with the buyer to design accurate and detailed tech packs (seasonally and/or as necessary in preparation for review and strategy)
• Execute technical information that is accurate on CADS in preparation for review and strategy.
• Guided by the Buyer, assist in briefing prints to the graphics team, which assists the graphic team in strategic reviews and postmortems
• Work with the buyer and trend teams to create the digital merchandise collection

Sample management

• Maintain records of samples purchased to create and maintain an updated registry.

Qualifications

• a completed Diploma /Degree in Fashion Design or Clothing Management
• 2-3 years’ experience in CAD Design
• Knowledge of fabrics, garment construction, and creating tech packs
• Proficiency in the Adobe suite 
• Understanding of the Retail Merchandise Product Process
   

go to method of application »

Job Description

• In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly, and professional. 

Responsibilities

• Chat with customers across different channels, listening carefully and responding with empathy.
• Keep customer details up to date so we can serve them better.
• Help resolve issues with online purchases and accounts, making the process smooth and stress-free.
• Handle complaints with patience and follow through until customers feel satisfied.
• Work efficiently within agreed timelines while keeping quality high.
• Keep learning and growing your knowledge so you can support customers even better.
• Bring positivity and respect to every conversation—with customers and teammates alike.
• Pay attention to detail and communicate clearly, even in busy or time-sensitive situations. 

What’s in it for you

• We believe that when you feel supported and valued, you can do your best work. Here’s how we take care of our team:
• Incentives: When you meet your goals, you’ll enjoy rewards that grow with your success.
• Learning & growth: We’ll invest in your development with training and opportunities to build your career.
• Team discounts: Enjoy special savings at all Mr Price Group stores—including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
• Share in our success: After a year with us, you can join our share scheme and become a co-owner in the company’s future.
• A vibrant workplace: Be part of a dynamic, energetic team where every day brings something new.
• Wellness support: Stay healthy and happy with our wellness programs designed to care for you.
• Recognition & rewards: Your hard work won’t go unnoticed—we celebrate achievements and reward excellence.

Qualifications

• Grade 12 (Matric).
• At least 2 years’ experience in a call centre customer support role.
• Computer literacy and confidence using different systems.
• Knowledge of customer service legislation (NCA, POPIA).
• A basic understanding of retail processes.