The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Are you passionate about creating compelling content for e-commerce? Are you detail-oriented and have a knack for spotting spelling and grammar gremlins? A team player with excellent communication skills and a positive attitude? If this sounds like you, then apply to join our Content Team as a full-time E-commerce Product Content Administrator & Copywriter. In this role, you'll play a crucial part in ensuring the high-quality standards of our product listings and enhancing existing pages.
What your role looks like:
- Taking direction from our Senior Content Editor, you’ll check copy, specs, images and any other details to make sure that we have everything we need to list new products at Yuppiechef’s high standards — at high volumes. You’ll also be responsible for managing our inbound customer reviews and making updates and edits to existing product pages. You’ll have plenty of opportunities to learn from experienced writers and editors and in time the hope is that you’ll make a meaningful contribution and impact on the quality of our product content.
Who we’re looking for:
We’re looking for someone who’s eager to learn, has some experience writing copy professionally and who’ll collaborate seamlessly with our team and broader department. People would describe you as:
- Detail-oriented
- Accurate
- Efficient
- Observant
- Calm and confident
- Easy to work with
- Organised
Responsibilities
Experience and qualifications needed for this role:
- Required: At least one year’s experience writing copy, either professionally or non-professionally — e.g., working for a newspaper or magazine, or writing and managing your own food or travel blog — and a solid portfolio to back this up
- Advantageous: Experience working for another e-commerce retailer in a similar role
- A tertiary qualification in English, communication, copywriting or journalism would be advantageous
Skills:
- Technical skills:
- Strong administrative and organisational skills
- A natural flair for copy-editing
- Excellent spelling and grammar
- Personal skills:
- Excellent verbal and written skills (English)
- Great communication skills
- An ability to manage your own time and deliverables
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Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- Strategize, plan and execute a balanced profitable assortment in collaboration with the buyer and location planner, based on historical, trend and customer/store analysis in line with the Company's strategy.
Responsibilities
Stock Management:
- Ensure that orders are placed within specific time lines and with strategic suppliers in order to meet demand as predetermined in the strategy and review process.
- Review and adapt PIS (Put into stock) based on external factors (supplier issues, DC issues etc.).
- In reaction to current trade and customer demand, adjust forward order book and address poor performing stock through markdowns.
Business Growth & Opportunity:
- Drive the growth & profitability of your department through increasing sales by analyzing proposed growth opportunities, testing category extensions & understanding competitors (through comp shops), with our customer in mind.
Merchandise Strategy:
- Develop a seasonal product strategy for your department, in line with company strategy (considering post-mortem analyses, PMO (Price Mark On) targets, test money, OTB (Open to Buy), budgets, pricing strategies, supplier strategies, marketing & digital, etc.) in order to achieve department targets
Product Review:
- Develop a strategic assortment for the department (considering sub cats, planned promotions, volume opportunities, store profiles, optimums, price-point plan, replenishment etc.) in line with company and seasonal strategies in order to meet department review plan targets.
Current Trade:
- Consistently monitor and react to current trade by analyzing product and store performance for your department & make appropriate trade decisions (including stock and order book management, actioning markdowns, promotional activity, supplier negotiations for cancellations and discounts) in order to potentialize sales.
Qualifications
Education:
- Degree or NQF Level 6 / Diploma
Experience:
- 3 Years retail planning experience
Knowledge/ Skills:
- Commercial acumen
- Economic understanding of supply & demand
- Retail market & industry knowledge
- Numerical skills
- Communication skills (verbal & written)
- Negotiation skills
- Computer literacy
- Conflict management
- Analytical skills
- Business understanding of Milady's business processes, MRPG Systems & BI and the Milady's customer.
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Job Description
- The Planning Manager leads and inspires their Merchandise and Location Planning team to drive portfolio growth by delivering the right plans, ensuring the right products are in the right stores to meet our customer needs in a fast-paced fashion environment
Responsibilities
Team Leadership
- Set clear goals and direction aligned to portfolio priorities, as well as gender and overall company strategy.
- Drive a strong focus on future portfolio vision while continuously optimising current trade performance.
- Ensure role clarity and clear accountability for tasks and key areas of ownership within the team.
- Provide ongoing guidance and performance feedback at both individual and team level to support development.
- Promote accountability through effective delegation, tailored to individual competence and experience levels.
- Streamline processes to improve time management, proactive planning, and team efficiency.
- Foster a disciplined, responsive, and collaborative team culture with a passion for fashion retail.
- Stay up to date with training materials and reinforce learning to support on-the-job performance of team members.
Current Trade
- Provide guidance, support, and oversight to planners on weekly trade activities, including action plans, marketing, and resourcing timeline
- Compile and communicate current trade reports for senior leadership, as well as monthly strategic summaries for board reporting.
- Analyse market share data (e.g. RLC) monthly, track performance against growth targets, and initiate proactive interventions where needed.
- Review financial plans and replenishment forecasts, providing timely guidance on required actions.
- Adjust top-line financial plans based on current trade to support delivery of detailed merchandise and location plans.
- Review KPIs monthly with the Planning Director to track performance against approved targets.
- acilitate competitor shops and store visits, ensuring insights inform effective trading actions
Postmortem & Strategy
- Set and drive future portfolio planning and vision, informed by historical performance and aligned to gender and overall company strategy.
- Monitor competitor merchandise strategies and assess their impact on the business.
- Conduct in-depth portfolio performance analysis and compile post-mortem reports highlighting key insights, learnings, and business implications.
- Present post-mortem findings to senior leadership, identifying gaps and opportunities for growth.
- Finalise subcategories with Buying and Brand Merchants, and develop strategic objectives aligned with Planning and Trend, as well as company strategy.
- Develop top-line financial plans at portfolio and sub-department level, reflecting growth opportunities, strategic priorities, and new store expansion.
- Consolidate key planning inputs (PMO, assortment width and depth, pricing, research, and ratios) to ensure accurate category investment, productivity, and profitability.
- Collaborate with Buying to produce a portfolio strategy summary, incorporating input from Trend, Marketing, VM, and Resource teams.
- Present the portfolio strategy to senior leadership with clear rationale, supported by market insights, product direction, and key KPIs.
Building an Assortment
- Coordinate and manage assortment planning in line with review timelines, key calendar dates, and turnaround requirements.
- Review assortment plans with Buying and Trend teams to ensure alignment with strategic objectives, trade performance, and consistent subcategory flow.
- Finalise review documents (PMO plan and assortment sheets) and communicate any shifts in product strategy, assortment shape, or key attributes.
- Adjust top-line financial plans based on assortment strategy to enable delivery of detailed merchandise and location plans.
- Prepare and present review materials to senior leadership, ensuring alignment with seasonal strategy, financial plans, and in-store execution, and incorporate feedback.
Qualifications
- A completed commerce-related Degree or Diploma
- 5–7 years’ experience as a Planning Manager or Senior Planner within a similar retail environment
- Deep functional expertise in location and merchandise planning
- Advanced proficiency of Excel
- Strong leadership capability with a proven track record of growing, mentoring, and successfully developing team members
- Proven track record of successfully delivering on strategic objectives
- Strong organizational and planning skills
- Excellent communication abilities
- Strong administrative skills
- Cross-collaborative team player
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Job Description
- As a Business Intelligence Analyst in the Mr Price Group, you will be joining our Advance team. This team is responsible for designing and implementing solutions for the complex analytical requirements of the business, with the aim of creating relevant, sustainable solutions that are readily available to users.
- The key focus of this role will providing analytic solutions that generate actionable insight across the business. This will range from once-off projects to identify outliers/trends, searching for efficiencies in current processes, as well as designing and maintaining reports that allow business to make critical decisions.
Responsibilities
- Ensure the timely design and development of Tableau reports and analysis to various stakeholders.
- Designing and modelling data sources to cater for business requirements.
- Ensuring that reports and data sets answer key stakeholder questions and provide insight to allow stakeholders to make informed, data-driven decisions.
- Ensure data integrity across all Tableau reports.
- Continuously ensure that all data is consistent, readily available and accurate
- Maintaining Tableau Cloud (Data sources, workbooks, users, security etc.)
- Setting Tableau design standards, best practices etc.
- Efficient ongoing analytics across various processes and initiatives.
- User support on Tableau reporting.
Qualifications
Job & Experience Requirements:
- Strong experience in Tableau, Microsoft Power BI or Excel
- Data modelling experience or strong business knowledge
- Ability to work under pressure and meet deadlines
- Ability to manage small projects and/or teams
Beneficial to application:
- Strong Tableau or Microsoft Power BI experience
- Retail Experience
- Business Analyst experience
- Alteryx and/or SQL Development experience
- Exposure to Azure and PowerApps
- Experience with numerical packages like R or Python is helpful
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- Support store management in the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met & exceeded.
Responsibilities
Sales & Customer Experience Management:
- Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets
Team Management:
- Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge)
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the general maintenance of the stockroom to meet housekeeping standards.
Risk Management:
- Assist with compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS (Point of Sales) reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance to policies and procedures.
Qualifications
- Grade: 12
- 1-2 Years' experience in retail.
- Experience in a supervisory role
- Sales & service management.
- Computer literacy.
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
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Job Description
What your role looks like
- This role is responsible for making sure that we have our products ready to sell, in the right quantities and without taking up too much space and time in our warehouse, our Planning team must have the ability to predict an unpredictable future.
Responsibilities
- Supporting the Planning team with ad hoc administration, ensuring all tasks meet Yuppiechef standards.
- Improving supplier performance by assisting with delivery queries & unbalanced invoices, managing supplier closures during peak season, and handling supplier queries.
- Liaising closely with various internal teams, including Finance, Store Planning, Sourcing, and Logistics.
- General operational problem-solving.
Qualifications
- Diploma in business management, retail management or similar advantageous
- Strong numerical skills
- Comfortable in communicating via phone, email and in person with good written and verbal English skills
- Strong analytical ability with comfort in finding patterns and information in data
- Enjoy working with people to resolve problems with a focus on finding workable solutions within sometimes tight deadlines
- Driven by improving processes.
- Strong computer skills with familiarity working with data and data structures. A high familiarity with the functions of Excel is clearly a given.
- Basic understanding of invoices/billing processes
- Experience in managing stock
- At least 1-2 years of experience in a role that requires attention to detail and collaboration within the retail, operations or logistics areas
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Job Description
- To maximize sales and net profit for designated above average sized specialised portfolio by building and executing an appealing product assortment (style, quantity, quality and sourcing); of distinctive value, at the best price, aligned to the Company’s strategic objectives which delights the customer’s in store experience. Effectively manage product life cycle through continuous product innovation and development while constantly managing a multi season view (current, previous and future). Provide guidance and mentorship for others in Buying.
Responsibilities
Post Mortem & Seasonal Strategy
- Analyse the accuracy of previous strategic plans, current trade, competitor analysis, supplier performance, product execution, marketing and trend feedback to draw lessons for portfolio to apply to future seasonal strategy.
- Develop and present a seasonal product strategy for portfolio to achieve department targets, in line with Company strategy. Including post-mortem and current trade analyses, PMO targets, pricing strategies, supplier strategies, marketing & digital, and fashion trends, product calls, etc.
Assortment Building and Execution
- Prepare and present a balanced product assortment for portfolio (considering sub cats, attributes, planned promotions, volume opportunities, testing, marketing, etc.) in line with seasonal strategies in order to meet department review plan targets. Brief designers on graphics, artwork or CADs/tech packs and source samples to gain approval for execution. Verify that all KPI’s, width & depth, PMO & sales targets are aligned.
- Book and execute the approved product assortment in line with the approved budget, production timelines and quality standards in collaboration with Planning and Sourcing. Confirm and raise purchase orders and any amendments in full detail. Track the critical path to ensure product is delivered in store at the right time ensuring quality standards are met so that sales targets can be achieved.
Sourcing & Supplier Relationships (if applicable)
- Build strategic supplier relationships and identify new partnership and territories for long term sustainability considering sourcing and departmental supplier strategy. Procure merchandise at the optimal total cost of ownership without compromising on quality and timelines and manage the critical path in order to ensure the timely delivery of quality products to our stores.
Current Trade
- Continuously analyse the current season’s trade to ensure that it is executed according to plan in order to achieve strategic targets and budget. Review portfolio performance for related period for all KPI's. Make appropriate trade decisions and take action to optimise opportunities in trade, minimise risk and manage stock levels. Communicate any changes from current trade to management and any other impacted departments.
Trend & Competitor Research and Development
- Conduct trend and competitor analysis both locally and internationally in order to monitor market changes, competitor pricing, products and trends, to ensure that we delight our customers with wanted on trend product at the right price. Identify category growth and opportunities for portfolio through testing of new products from concept through to production.
Qualifications
Education:
Experience:
- 5+ years (including technical product experience)
- Manufacturing experience advantageous
Specific Knowledge:
- Expertise knowledge of technical garment or product construction, Fabrics and fibres, Quality standards. Business strategy, retail market & industry knowledge, including trends, research and development. Numeracy and Computer literacy. Negotiation, Communication and Presentation skills.
Business Understanding:
- Merchandise and business processes, commercial acumen and understanding of customers' needs. Internal MRPG systems.
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
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Job Description
- We are looking for a visionary Data Lead to shape the future of how our business uses data. In this role, you will partner with leaders across the organization to define their data needs and bring them together into a unified group-wide data strategy. At the same time, you will build the foundations that make this strategy possible — creating data management and quality frameworks, and empowering data stewards across the business to ensure our data is trusted, well-governed, and impactful. This is a unique opportunity to influence both the strategic direction and the practical standards of data within our organization, ensuring data becomes one of our most valuable assets
Responsibilities
- Solving complex, cross-team challenges through collaboration between business and technology
- Shaping ideas that improve business practices or drive strategic initiatives with the business.
- Working with company policies and relevant legislation
- Creating reports, procedures, and training materials
- Drafting proposals, policies and project briefs
Qualifications
- NQF level 7 (Bachelor's eg: Bcom, BSc or equivalent 3 year degree) Bachelor's Degree in Data Science, Statistics, Computer Science, or related field.
- High level expertise in, and detailed understanding of a number of different specialist areas within a function - Data strategies, frameworks, methodologies and governance
- 10 -12 years experience (5 years in a Senior role)
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Job Description
- The Customer Support Representative will be responsible for ensuring that customer’s queries and correspondence are resolved through all our channels of communication. The key focus of this role will be to give our customers the best shopping experience ever.
Responsibilities
- Effectively respond to all requests and queries from customers
- Ensure mrpmoney standards are adhered to when dealing with customer calls and correspondence
- Ensure quality, friendly, consistent interaction when dealing with customers.
- Respond to and action all customer communication received through the various channels; web, email, fax and post within the allotted SLA’s.
- Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.
- Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.
What's in it for you?
- Achieve your targets and enjoy amazing commission and incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
- Grade 12
- 2-3 years customer care experience within a call centre environment
- Knowledge of the National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), ICASA regulations.
- Knowledge of online purchase
- Excellent communication skills in English (Written & verbal).
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Job Description
- As a Customer Service Representative, you will be responsible for handling incoming calls, emails, WhatsApp messages, and web chat queries. You will assist customers with billing, SIM card issues, and product-related concerns—resolving queries quickly and professionally.
Responsibilities
- Listen to customers' questions and concerns and provide workable solutions.
- Respond to customer queries across multiple platforms (calls, WhatsApp, webchat, email).
- Review customer mobile accounts and make changes, if necessary.
- Investigate and resolve account complaints and product issues.
- Deliver friendly, consistent, and high-quality service.
- Meet monthly targets.
- Follow company policies, procedures, and service standards.
- Collaborate respectfully with team members and other departments.
Qualifications
Requirements:
- Matric certificate
- Working knowledge of Microsoft Office
- 1 year’s experience as a Customer Service Representative in a Telco environment.
- Strong verbal and written communication and problem-solving skills
- Familiarity with WhatsApp for Business and webchat platforms
- Basic understanding of retail and Telco account servicing
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Job Description
- The Responsible Sourcing Manager plays a key role in reducing risk to Mr Price by ensuring that factories and suppliers develop, implement, and regularly update responsible strategic plans. The role includes oversight, monitoring, evaluation, and reporting on compliance impact.
Responsibilities
Research & Strategy Development
- Keep abreast of best responsible business practices per region, to reduce risk and drive supplier compliance
- Research on New factories for production on new products in collaboration with sourcing.
- Create regional and supplier-based compliance-readiness strategies based on research and PM's.
- Develop and implement responsible and sustainable sourcing strategy and program, including relevant policies, standards, and processes.
Compliance Implementing & Monitoring
- Ensure suppliers have a strategy towards BBEE and factory social compliance
- Assist supplier in execution of supplier strategy for BBEE compliance and factory social compliance and update on progress
- Support and give guidance to supplier on action plans to remediation and communicate progress
- Support suppliers and Merch team in achieving specific factory manufacturing and social compliance with regards to special DTR brands agreements
Communication and Reporting
- Communication to Directors on progress of BBEE and factory social compliance and highlight risk areas
- Prepare Board reporting with regards to compliance
- Prepare reports in response to ADHOC raids and factory compliance issues
- Build strong and strategic relationships with suppliers
- Plan, prepare and execute Seasonal readiness strategy of suppliers and their factories
- Collaborate with Sourcing and Merchandise teams to support product strategy timeously
Qualifications
- A completed Degree or Diploma in Clothing Management or related
- A minimum of 6 years’ experience in a mid- to senior-management role in Responsible Sourcing, Ethical Sourcing, or Sustainability, preferably within the fashion, clothing manufacturing, or retail sector. Experience in factory or ethical sourcing from other industries will also be considered
- Experience in Occupational Health and Safety (OHS) and compliance training across international and South African contexts
- Demonstrated success in managing complex multi-stakeholder programs and developing policies and standard operating procedures
- Demonstrated ability to make decisions and navigate ambiguity with minimal oversight or direction
- High ethical standards and commitment to diversity, equity, and inclusion
- Technical knowledge and understanding of Compliance, Social Audits, Sustainability, Ethical Sourcing Principles, Social Responsibility Standards, BBBEE
- You demonstrate strong awareness of global and local supply chain sustainability issues and actively apply best practices
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitor, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
Method of Application
Use the link(s) below to apply on company website.
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