The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
Job Objectives
Incident Management
- Respond to and resolve incidents involving end-user and store devices within SLA timelines.
- Provide second-line telephonic and remote support.
- Escalate unresolved issues and manage user expectations professionally.
Device Setup and Configuration
- Install, configure, and maintain endpoint devices including desktops, POS systems, and peripherals.
- Reload and configure software on endpoint devices.
- Ensure data integrity and security during installations and updates.
Infrastructure Coordination
- Manage third-party vendors for cabling, UPS, voice, data, and endpoint installations.
- Coordinate new store openings and IT infrastructure rollouts.
- Liaise with business units to schedule maintenance and installations.
Network and Cabling
- Install and test IT network infrastructure including cabling and network points.
- Maintain and update hardware and network reports.
Professionalism and Confidentiality
- Maintain a professional appearance and attitude; engage effectively at all organisational levels.
- Uphold confidentiality, especially when working in executive environments.
Required Skills and Attributes
- Strong troubleshooting and problem-solving skills.
- Effective verbal and written communication.
- Ability to work under pressure and manage multiple priorities.
- Detail-oriented with a commitment to service quality.
- Willingness to travel and work flexible hours as needed
Qualifications
- Certifications in IT support or networking (e.g., CompTIA A+, CompTIA N+, Cisco) are advantageous
Experience
- Experience with endpoint device installation and network infrastructure.
- Minimum of 2–3 years in IT field support or a similar role
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Job Objectives
- Analyse and understand business requirements in the context of the current business environment in conjunction with Product Manager, Business Analysts and Solution Architects.
- Collaborate with other developers and team members to ensure proper code management and follow development best practices, including version control, code reviews, unit testing and necessary technical documentation.
- Ensure the e-commerce platform meets all performance requirements and is scalable, secure, and reliable.
- Integrate third-party APIs and services to streamline the flow of data and information between the e-commerce platform and other systems.
- Stay informed about emerging e-commerce technologies and industry trends and recommend improvements to the platform accordingly.
- Work with business stakeholders to understand business requirements and analyse and translate these into fit-for-purpose, robust and scalable solutions.
- Configuration and creation of technical components and services required to deliver online customer facing features
- Provide active technical advice to the team, IT and mentoring of development team
Qualifications
- Diploma /Degree in Information Systems / B.Sc Computer Science (or similar) (Desirable)
- Matric with experience equal to three times the number of years study specified (Essential)
Experience
- 5+ years of experience in e-commerce web development
- 5+ experience with Cloud Solutions such as Azure or AWS
- Experience integrating with third-party APIs and services such as payment gateways, shipping providers, and social media platforms.
- Experience with B2B eCommerce (desirable)
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Job Objectives
General ledger management:
- Maintain the general ledger.
- Take full ownership of the accounting functions for the region and ensure that IFRS standards are adhered to.
- Communication and collaboration with various departments to ensure the accounting records are compliant with the needs of the aforementioned departments.
- Extract data from and reconcile the GL to provide insights into the divisions financial position.
- Ensure monthly general ledger reconciliations are completed and submitted timeously.
- Take initiative to manage control/provision accounts for the purposes of keeping track of various projects.
Financial reporting (Franchise and Corporate stores):
- Gather and categorise pertinent financial data, including transaction records, invoices, and bank statements.
- Compile management statements on a monthly basis summarizing and analysing revenue, expenses, net income and all income statement line items pertaining to the region over a specific period.
- Review, validate and present statements for accuracy, consistency, and compliance with accounting standards.
- Calculate, review and report on member incentive schemes for distribution.
- Capture of monthly and ad-hoc expenses (like rental, utilities, maintenance, cleaning, etc) to ensure we can report on profitability of corporate stores.
- Prepare, capture and maintain fixed asset register for corporate stores.
- Review and monitor trade summaries on a weekly and monthly basis.
- Ensure daily cash-up reports and bank recons are captured and reconciled and reported.
- Monitor, review and assist operational managers with key information like shrinkage, wastage, outstanding deposits, stock holding, voids, etc.
Credit & Risk Management
- Onboarding of franchisees, including review of Cashflow projections, reviewing new store viability in line with OK Franchise Benchmarks.
- Monitor and follow up on overdue debtor accounts in accordance with company credit policies and agreed payment terms.
- Identify and escalate high-risk or persistently overdue accounts to the Credit & Legal Department.
- Implement, monitor and review of credit limits with existing and new franchisees on a weekly, monthly basis.
- Preparation and review of Cash Flow Statements as and when necessary for cross-departmental support purposes.
Budget Preparation
- Assist the Divisional Management team with the compilation of the Turnover budget to ensure that the required turnover growth is achieved.
- Prepare Income & Expense budget based on guidelines, market trends, prior year trends and any known factors at time of budget
Audit preparation:
- Maintain and update records on a regular basis to ensure a smooth audit.
- Monitor developments instituted by regulatory bodies and remain updated to ensure accurate financial reporting.
- Working closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes.
Stakeholder Management and Partnerships:
- Maintain strong relationships with franchise partners, providing financial guidance and support as needed.
- Engage with internal and external stakeholders to address financial concerns and objectives.
- Act as a resource and knowledge expert on financial matters for franchise teams and functional departments.
General Management:
- Manage a financial team consisting of creditor and debtors clerks.
- Collaboration with the People Team to ensure compliance with human resource management requirements.
- Conflict management in relation to the division financial section.
- Resolve time sensitive queries for members and HOD’s.
- Maintain a level of professional confidentiality, especially in relation to managing the team and in the process of working with information relating to members.
Qualifications
- Bachelor's degree in finance or related field (essential) - CA(SA) (preferred) / SAIPA / CIMA
Experience
- +4 years of experience in an Accounting or equivalent role.
- Experience within the FMCG, retail sector or similar.
- Familiarity with accounting software - SAP
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Job Objectives
- Ensure staff productivity by ensuring Supervisors instructions are implemented
- Ensure that staff comply with Occupational Health and Safety Regulations and good warehouse practice principles
- Manage Storage capacity in designated department
- Ensuring FIFO system adhered to
- Monitor inventory discrepancies and the action of such (Stock Investigations)
- Daily cycle counts maintained
- Ensure no stock on hold
- Bi-yearly stock take implemented
- Ensure all Stock take prep is implemented for an easier count
Qualifications
Experience
- Previous working experience in a similar environment an added advantage.
- Previous warehouse experience would be an added advantage
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Job Objectives
- Handling of payments and balance sales and receipts according to company procedure.
- Be aware of new products and keep your product knowledge up to date.
- Restocking items and organizing the sales floor according to standard operating procedures.
- Regularly conducting price audits to identify and rectify price discrepancies.
- Processing customer payments using the stores's Point of Sale (POS) system.
- Maintaining product knowledge to offer advice and recommendations.
- Stay up to date on all promotions and special offers.
- Maintain visual merchandising standards.
- Conduct proper housekeeping.
- Handle all customer queries timeously and escalate to higher management when necessary.
Qualifications
Essential:
Experience
Essential:
- At least 5 months point of sale / till point experience within a retail environment.
- Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.
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Job Objectives
- Stock Management
- Meal Preparation
- Quality and Hygiene Control
- Team Management
- Administration / General
- Customer Service
Qualifications
- Matric - essential
- Chef Qualification/Hotel School Management - essential
Experience
- Chef experience - essential
- Team management - desirable
- Work scheduling - desirable
- Stocktaking - desirable
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Job Objectives
- Stock control
- Dispensing (under supervision of pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
- BPharm or equivalent Pharmaceutical Degree
- Registration as a Pharmacist with the South African Pharmacy Council
- Proof of Professional Indemnity Insurance
Experience
- Experience in a retail pharmacy will be preferential
go to method of application »
Job Objectives
General ledger management:
- Maintain the general ledger.
- Take full ownership of the accounting functions for the region and ensure that IFRS standards are adhered to.
- Communication and collaboration with various departments to ensure the accounting records are compliant with the needs of the aforementioned departments.
- Extract data from and reconcile the GL to provide insights into the divisions financial position.
- Ensure monthly general ledger reconciliations are completed and submitted timeously.
- Take initiative to manage control/provision accounts for the purposes of keeping track of various projects.
Financial reporting (Franchise and Corporate stores):
- Gather and categorise pertinent financial data, including transaction records, invoices, and bank statements.
- Compile management statements on a monthly basis summarizing and analysing revenue, expenses, net income and all income statement line items pertaining to the region over a specific period.
- Review, validate and present statements for accuracy, consistency, and compliance with accounting standards.
- Calculate, review and report on member incentive schemes for distribution.
- Capture of monthly and ad-hoc expenses (like rental, utilities, maintenance, cleaning, etc) to ensure we can report on profitability of corporate stores.
- Prepare, capture and maintain fixed asset register for corporate stores.
- Review and monitor trade summaries on a weekly and monthly basis.
- Ensure daily cash-up reports and bank recons are captured and reconciled and reported.
- Monitor, review and assist operational managers with key information like shrinkage, wastage, outstanding deposits, stock holding, voids, etc.
Credit & Risk Management
- Onboarding of franchisees, including review of Cashflow projections, reviewing new store viability in line with OK Franchise Benchmarks.
- Monitor and follow up on overdue debtor accounts in accordance with company credit policies and agreed payment terms.
- Identify and escalate high-risk or persistently overdue accounts to the Credit & Legal Department.
- Implement, monitor and review of credit limits with existing and new franchisees on a weekly, monthly basis.
- Preparation and review of Cash Flow Statements as and when necessary for cross-departmental support purposes.
Budget Preparation
- Assist the Divisional Management team with the compilation of the Turnover budget to ensure that the required turnover growth is achieved.
- Prepare Income & Expense budget based on guidelines, market trends, prior year trends and any known factors at time of budget
Audit preparation:
- Maintain and update records on a regular basis to ensure a smooth audit.
- Monitor developments instituted by regulatory bodies and remain updated to ensure accurate financial reporting.
- Working closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes.
Stakeholder Management and Partnerships:
- Maintain strong relationships with franchise partners, providing financial guidance and support as needed.
- Engage with internal and external stakeholders to address financial concerns and objectives.
- Act as a resource and knowledge expert on financial matters for franchise teams and functional departments.
General Management:
- Manage a financial team consisting of creditor and debtors clerks.
- Collaboration with the People Team to ensure compliance with human resource management requirements.
- Conflict management in relation to the division financial section.
- Resolve time sensitive queries for members and HOD’s.
- Maintain a level of professional confidentiality, especially in relation to managing the team and in the process of working with information relating to members.
Qualifications
- Bachelor's degree in finance or related field (essential) - CA(SA) (preferred) / SAIPA / CIMA
Experience
- +4 years of experience in an Accounting or equivalent role.
- Experience within the FMCG, retail sector or similar.
- Familiarity with accounting software - SAP
go to method of application »
Job Objectives
General ledger management:
- Maintain the general ledger.
- Take full ownership of the accounting functions for the region and ensure that IFRS standards are adhered to.
- Communication and collaboration with various departments to ensure the accounting records are compliant with the needs of the aforementioned departments.
- Extract data from and reconcile the GL to provide insights into the divisions financial position.
- Ensure monthly general ledger reconciliations are completed and submitted timeously.
- Take initiative to manage control/provision accounts for the purposes of keeping track of various projects.
Financial reporting (Franchise and Corporate stores):
- Gather and categorise pertinent financial data, including transaction records, invoices, and bank statements.
- Compile management statements on a monthly basis summarizing and analysing revenue, expenses, net income and all income statement line items pertaining to the region over a specific period.
- Review, validate and present statements for accuracy, consistency, and compliance with accounting standards.
- Calculate, review and report on member incentive schemes for distribution.
- Capture of monthly and ad-hoc expenses (like rental, utilities, maintenance, cleaning, etc) to ensure we can report on profitability of corporate stores.
- Prepare, capture and maintain fixed asset register for corporate stores.
- Review and monitor trade summaries on a weekly and monthly basis.
- Ensure daily cash-up reports and bank recons are captured and reconciled and reported.
- Monitor, review and assist operational managers with key information like shrinkage, wastage, outstanding deposits, stock holding, voids, etc.
Credit & Risk Management
- Onboarding of franchisees, including review of Cashflow projections, reviewing new store viability in line with OK Franchise Benchmarks.
- Monitor and follow up on overdue debtor accounts in accordance with company credit policies and agreed payment terms.
- Identify and escalate high-risk or persistently overdue accounts to the Credit & Legal Department.
- Implement, monitor and review of credit limits with existing and new franchisees on a weekly, monthly basis.
- Preparation and review of Cash Flow Statements as and when necessary for cross-departmental support purposes.
Budget Preparation
- Assist the Divisional Management team with the compilation of the Turnover budget to ensure that the required turnover growth is achieved.
- Prepare Income & Expense budget based on guidelines, market trends, prior year trends and any known factors at time of budget
Audit preparation:
- Maintain and update records on a regular basis to ensure a smooth audit.
- Monitor developments instituted by regulatory bodies and remain updated to ensure accurate financial reporting.
- Working closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes.
Stakeholder Management and Partnerships:
- Maintain strong relationships with franchise partners, providing financial guidance and support as needed.
- Engage with internal and external stakeholders to address financial concerns and objectives.
- Act as a resource and knowledge expert on financial matters for franchise teams and functional departments.
General Management:
- Manage a financial team consisting of creditor and debtors clerks.
- Collaboration with the People Team to ensure compliance with human resource management requirements.
- Conflict management in relation to the division financial section.
- Resolve time sensitive queries for members and HOD’s.
- Maintain a level of professional confidentiality, especially in relation to managing the team and in the process of working with information relating to members.
Qualifications
- Bachelor's degree in finance or related field (essential) - CA(SA) (preferred) / SAIPA / CIMA
Experience
- +4 years of experience in an Accounting or equivalent role.
- Experience within the FMCG, retail sector or similar.
- Familiarity with accounting software - SAP
go to method of application »
Responsibilities include:
- Providing exceptional customer service and building strong relationships with clients
- Meeting and exceeding sales targets on a consistent basis
- Maintaining a high level of product knowledge to assist clients in making informed decisions
- Participating in promotional events, campaigns, and initiatives to drive sales
- Maintaining accurate sales records and reports
- Maintaining excellent store presentation and merchandising standards
Qualifications
- Minimum of Matric Certificate or equivalent
- Proven track record in sales and customer service
Experience
- Product knowledge and industry experience is a plus
go to method of application »
Job Objectives
- Calling on new and existing clients to follow up on new and current orders
- Providing excellent client service through clear and constant communication
- Managing and building relationships with existing clients
- Processing of orders
- Ensuring all orders and deliveries on running smoothly
- Provide assistance to the sales representatives
- Following up and generating leads
- General office administration
Qualifications
Essential
Experience
Essential
- At least one year proven experience as telesales representative or other sales/customer service role.
go to method of application »
Job Objectives
- Calling on new and existing clients to follow up on new and current orders
- Providing excellent client service through clear and constant communication
- Managing and building relationships with existing clients
- Processing of orders
- Ensuring all orders and deliveries on running smoothly
- Provide assistance to the sales representatives
- Following up and generating leads
- General office administration
Qualifications
Essential
Experience
Essential
- At least one year proven experience as telesales representative or other sales/customer service role.
Method of Application
Use the link(s) below to apply on company website.
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