The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Job Objectives
- Manage, set and measure team deliverables on a continuous basis.
- Coaching and development of team members.
- Performance management and development feedback on continuous basis.
- Optimize team’s system configuration of supplier accounts to ensure most effective inbound supply chain.
- Seasonal profile and forecasting exception management.
- Project management.
- Data analysis and reporting.
Qualifications
- BCOM Degree in Supply Chain or related fields
Experience
- Minimum two year's replenishment experience
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Job Objectives
- To ensure that sales and profit are generated.
- Ensure that the Pet Science store complies with labour and other laws.
- To meet customer expectations.
- To manage stock according to company policy.
- Ensure the continuous training and development of all employees.
- Ensure effective scheduling, forecast planning of staff and supervising.
Qualifications
- Grade 12 – Essential
- Degree/Diploma in related field - Advantageous
Experience
- Min of 2 years’ management experience in a Pet Store
- Knowledge and experience in managing inventory, buying, staff, pet merchandising and costs and profitability of a Pet Store.
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Requirements Gathering & Analysis
- Collaborate with business stakeholders to understand their customer needs, challenges and pain points to gatherdetailed requirements for ecommerce solutions (e.g., B2B platform, payment systems, ERP integrations).
- Prioritize and clarify requirements with key stakeholders, ensuring they align with the business goals.
- Participate in workshops with business owners to understand customer needs.
Functional Documentation
- Develop clear, concise functional specifications and user stories in alignment with agile methodologies.
- Create detailed process flows, wireframes, use cases, and business process models.
- Ensure all documentation is kept up-to-date and aligns with agile sprints and releases.
Collaboration with Development Teams
- Work with development teams to ensure they understand the business requirements and translate them into technical solutions.
- Support development teams during the design and implementation phase by clarifying functionality and providing subject matter expertise.
- Attend backlog refinement, sprint planning, and sprint review sessions.
Testing & Quality Assurance
- Assist with define test cases and acceptance criteria for new features and functionality.
- Support QA teams by reviewing test plans, scenarios, and results to ensure business requirements are met.
- Participate in UAT (User Acceptance Testing) to validate that the system meets business needs and requirements.
Agile Methodology & Process Improvement
- Work in a collaborative, agile environment, ensuring timely delivery of features and continuous improvement.
- Continuously refine the product backlog by prioritizing and refining user stories in collaboration with the product owner.
- Be an active participant in daily stand-ups, sprint reviews, retrospectives, and sprint planning sessions.
Stakeholder Communication & Support
- Act as the liaison between business stakeholders and the technical team, ensuring alignment and transparency throughout the project lifecycle.
- Provide ongoing support and guidance to business users on system functionality and process improvements.
- Help ensure a seamless transition of new functionalities or systems into production.
Ecommerce Platform Expertise
- Maintain a strong understanding of ecommerce platforms, technologies, and trends (e.g., SAP Commerce Cloud, Magento, Salesforce Commerce Cloud, etc.).
- Provide insights and recommendations on industry best practices for ecommerce solutions.
- Using Design Thinking, Personas and UX assist with finding solutions that is customer centric for our B2B eCommerce markets.
Qualifications
- 3-year IT qualification - (essential)
- Business Analyst / Functional Analyst course or similar - (desired)
Experience
- +2 years’ experience within a functional analyst or equivalent support role in IT – (essential).
- Relevant and demonstrable experience in functional analysis, configuration, and user testing - (essential).
- Experience in software testing - (essential).
- Experience in a Retail and or Financial Services industry - (desirable).
- Experience of working on projects within the Software Development Life Cycle – (desirable)
- Experience in cloud solutions – (desirable).
- Change management experience – (desirable).
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Job Objectives
- Design and develop the Quality Assurance Program / System by implementing the food safety requirements within Meat Markets.
- Maintain and continuously improve the Quality Assurance System.
- Manage and investigate compliance with applicable laws, regulations, and standards.
- Devise risk assessments in alignment with the principles of Hazard Analysis Critical Control Point (HACCP), for legal compliance with food safety procedures and Plant ZA Export Certification accreditation maintenance.
- Monitor production control functions to ensure that standard operating procedures are adhered to.
- Work with the Purchasing Department in resolving raw material quality problems and setting of raw material specifications with suppliers.
- Oversee the quality control aspects of raw materials and finished products.
- Assist in setting quality standards to ensure that production is maintained at such standards.
- Review and report on principle causes of quality loss and non-conformance.
- Drive and report on internal and external audits to upper management.
- Understand the product channels and markets relevant to the business.
- Recommend and champion new technologies and best practices which support strategic objectives.
- Safeguard facility and product compliance.
- Train current and new staff on the quality, hygiene, food safety processes and procedures.
- Evaluate product recalls.
- Continuously review and assess training needs of staff, collaborating with learning and development in formulating training needs assessments and delivering relevant training as required.
- Maintain effective communication lines with regulatory and governing bodies.
- Evaluate compliance-related matters related to packaging and labelling.
- Advise on product safety and composition requirements.
- Research and stay abreast with new or updated regulations, laws, standards and other official enactments that may be applicable to the meat plants.
- Establish Service Level Agreements for external service providers and maintain contractual agreements.
- Monitor risk management controls.
- Provide guidance on microbiological controls within the Meat Plants.
- Manage all internal and external laboratory processes to ensure product quality and consistency.
- Source, service and calibrate instruments and equipment for quality control.
- Ensure appropriate disposition of returned materials and respond with corrective actions to customer complaints.
Qualifications
- Grade 12 / Matric – (essential).
- Bachelor's degree in Food Science, Food Technology or a related field - (essential)
Experience
- +4 years' experience in a Quality Assurance Management capacity within a Meat Plants, Fresh Meat Produce, or similar, managing the design, development and delivery of quality assurance frameworks, policies, procedures, and guidelines - (essential).
- Solid understanding of end-to-end meat production operations from animal arrival, processing, packaging and distribution - (essential).
- Solid experience of statutory requirements, applying and monitoring relevant laws, regulations and best practices in relation to customers and FMCG - (essential):
- Hazard Analysis Critical Control Point (HACCP).
- ISO standards, specifically FSSC22000.
- Proficiency in MS Office 365 with strong Excel skills and reporting capability – (essential).
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Job Objectives
- Monitor and resolve delivery-related queries with customers and service providers.
- Reconcile invoices and maintain up-to-date records.
- Generate and maintain daily, weekly, and monthly reports on deliveries.
- Assist with any ad-hoc duties that arise in the department.
Qualifications
- Matric Certificate (Grade 12).
- Valid EB (Unrestricted) Driver’s License.
Experience
- 2+ years of administrative experience.
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Job Objectives
- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with excellent service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team
Qualifications
- National Senior Certificate
Experience
Essential
- (1-2 years) Experience in a selling environment. Desirable
- (1 year) Retail or Furniture environment desirable
- (1 year) Retail Furniture Procedures
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Job Objectives
Sales & Business Development
- Identify, target, and acquire new business accounts within the hospitality and catering sectors. (Sales Pipeline)
- Maintain and grow existing customer accounts by understanding their needs and providing tailored product solutions.
- Promote new products, bulk deals, and special promotions to customers.
- Develop and implement a strategic sales plan to achieve and exceed monthly and annual sales and gross margin targets.
- Maintain call cycles to ensure regular engagement with all customers, balancing existing account management, new business development, and follow-ups to maximize sales opportunities within the assigned territory.
Customer Relationship Management
- Establish and maintain strong relationships with chefs, procurement managers, food & beverage managers, and business owners.
- Conduct regular face-to-face meetings, site visits, and product presentations.
- Provide customers with market insights, product recommendations, and menu solutions.
- Resolve customer complaints and ensure high levels of customer service and satisfaction.
Sales Performance & Reporting
- Monitor and analyse sales performance (daily, monthly, YTD) and take action to improve results.
- Prepare and present sales reports, including territory performance, customer trends, and competitor activity in sales meetings.
- Meet sales performance KPIs, including revenue, margin, new account openings, and customer retention.
Product Knowledge & Market Insights
- Stay updated on food and beverage industry trends, pricing, competitor activity, and market demands.
- Work closely with suppliers and internal teams to ensure product availability, pricing accuracy, and order fulfillment.
- Conduct product demonstrations and tastings to showcase the value and quality of offerings.
Order Management & Logistics Coordination
- Monitor stock levels and advise customers on availability, substitutions, and special-order options.
- Assist in managing customer credit terms, ensuring payments are collected within agreed timelines.
Qualifications
Essential
Desirable
- Diploma/Degree in Sales, Marketing, Business Administration, or Hospitality Management
Experience
Essential
- 3-5 years B2B sales experience in the foodservice, hospitality, or catering industries.
- Proven track record of meeting or exceeding sales targets.
- Valid driver’s license.
- Ability to travel within the assigned sales territory.
Desirable
- Experience in distributing food & beverage products.
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Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
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Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
go to method of application »
Job Objectives
- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with excellent service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team
Qualifications
- National Senior Certificate
Experience
Essential
- (1-2 years) Experience in a selling environment. Desirable
- (1 year) Retail or Furniture environment desirable
- (1 year) Retail Furniture Procedures
go to method of application »
Job Objectives
- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with excellent service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team
Qualifications
- National Senior Certificate
Experience
Essential
- (1-2 years) Experience in a selling environment. Desirable
- (1 year) Retail or Furniture environment desirable
- (1 year) Retail Furniture Procedures
go to method of application »
Job Objectives
- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with excellent service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team
Qualifications
- National Senior Certificate
Experience
Essential
- (1-2 years) Experience in a selling environment. Desirable
- (1 year) Retail or Furniture environment desirable
- (1 year) Retail Furniture Procedures
go to method of application »
Job Objectives
- Perform sales activities to generate sales
- Identify and understand customer needs
- Provide customers with excellent service and accurate information
- Perform sales administration duties in line with Company Policy
- Achieve sales targets by effectively selling the company's products and/or services
- Maintain merchandising standards
- Perform prospecting activities
- Manage self and contribute to the team
Qualifications
- National Senior Certificate
Experience
Essential
- (1-2 years) Experience in a selling environment. Desirable
- (1 year) Retail or Furniture environment desirable
- (1 year) Retail Furniture Procedures
Method of Application
Use the link(s) below to apply on company website.
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