Hot Jobs at Smollan

Description

• We are on the lookout for a Blitz Team Member in Cape Town, to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up.

As a Blitz Team Member, you will be responsible for:

Drive sell out

• Comply with call cycle
• Effective management of returned goods system and follow up on damaged goods collections
• Provide feedback regarding store specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief
• Training of store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell out data on HHT

Effective management of shelf health

• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimise stock levels, monitor slow/fast sellers and take appropriate action
• Consistent quality checks, respond to poor quality or damaged stock
• Keep area/shelves clean, tidy and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Management of out of stocks
• Negotiate prime positioning of Samsung products with Store Management

Effective execution of promotional activity

• Communicate promotional activities to customers
• Negotiate POP material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
• Carry out Blitz activities from time to time when required. This includes:
• Assisting at new store openings
• Build-up of promotional events  and displays as required
• Adhoc promotional activities

Effective administration

• Reporting on competitor activities
• Promotional feedback reports
• HHT capture compliance
• Compile monthly promotional calendar
• Ensure assets maintained according to company policy

Customer service and satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Requirements

• Matric
• Diploma
• Driver’s license and own reliable car
• 2-3 years sales experience preferably in Telecommunications
• Effective Administration
• Customer Service Skills
• Shelf Management
• Communication Skills (verbal & written)
• Team Management Skills

go to method of application »

Description

• Pro-Active Operational Excellence|
• Business Insights and Execution|
• Teamwork and Self-Management|
• Stakeholder Engagement|
• People Management|
• Manage Promotional Activity|
• Achieve POP Objectives|
• Monitor New Innovations|
• Efficient Achievement of Targets|
• Control Expenses|

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills

go to method of application »

Description

• We are on the lookout for a Customer Service Consultant based in JHB East Rand

As a Customer Service Consultant, you will be responsible for:

• Customer Handling
• Administration
• Client Service

Requirements

•  1–2 years call centre experience preferable/ Customer service experience/Administrative experience or high learning potential
• Matric
• Customer service skills
• Conflict resolution skills
• Brand development
• Attention to detail
• Self-motivated
• Ability to work under pressure
• Interpersonal skills
• Communication skills (verbal & written)
• Time management
• Planning & prioritisation
• Administration skills

go to method of application »

Description

• Sales Tracking|
• Co-Ordination of Trade Visits|
• Budget Management|
• Office Administration|
• Diary Management and General Administration |

Requirements

• 1-2 year’s secretarial/admin experience, preferably in retail /FMCG||Essential / Minimum|0-5 years|
• Grade 12/NQF level 4
• Communication skills (verbal & written)
• Sales objective achievement skills
• Financial management skills
• Planning and organising skills
• Time management
• Attention to detail
• Computer literacy - MS office suite

go to method of application »

Description
KEY RESPONSIBILITIES:

Store Placement:

• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.

Policy Adherence:

• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.

Weekly Meetings:

• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.

Weekend Activations:

• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.

Execution Excellence:

• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.

Price Ticket Maintenance:

• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.

Merchandising Execution:

• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.

Relationship Building:

• Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.

Professionalism:

• Adhere to a dress code supplied by HP, always presenting a professional and polished image.

Demonstrations and Engagement:

• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

Hygiene and Maintenance:

• Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.

Event Support:

• Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

Requirements
QUALIFICATIONS AND SKILLS:

• High school diploma or equivalent required; additional education or training in sales or marketing preferred.
• Previous experience in retail sales, customer service, or brand promotion preferred.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
• Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
• Detail-oriented with a focus on execution excellence.
• Ability to work independently and manage time effectively in a fast-paced retail environment.

ATTRIBUTES:

• Enthusiastic and outgoing with a passion for customer engagement.
• Professional demeanour with a commitment to representing the HP brand with integrity.
• Adaptability and flexibility to work weekends and accommodate changing schedules.
• Team player with a collaborative mindset and willingness to support team objectives

go to method of application »

Description
KEY RESPONSIBILITIES:

Store Placement:

• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.

Policy Adherence:

• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.

Weekly Meetings:

• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.

Weekend Activations:

• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.

Execution Excellence:

• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.

Price Ticket Maintenance:

• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.

Merchandising Execution:

• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.

Relationship Building:

• Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.

Professionalism:

• Adhere to a dress code supplied by HP, always presenting a professional and polished image.

Demonstrations and Engagement:

• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.

Hygiene and Maintenance:

• Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.

Event Support:

• Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

Requirements
QUALIFICATIONS AND SKILLS:

• High school diploma or equivalent required; additional education or training in sales or marketing preferred.
• Previous experience in retail sales, customer service, or brand promotion preferred.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
• Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
• Detail-oriented with a focus on execution excellence.
• Ability to work independently and manage time effectively in a fast-paced retail environment.

ATTRIBUTES:

• Enthusiastic and outgoing with a passion for customer engagement.
• Professional demeanour with a commitment to representing the HP brand with integrity.
• Adaptability and flexibility to work weekends and accommodate changing schedules.
• Team player with a collaborative mindset and willingness to support team objectives

go to method of application »

Description

• At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
• Our organisation is looking for an experienced and passionate People Partner to Partner with the business to ensure operational effectiveness and optimal management of the human capital in the business. Delivery and overall compliance and provide functional leadership to the HR community. If you are a creative problem solver who thrives when presented with a challenge, give us a chance to meet you!

As a People Partner, you will be responsible for:

• Capacity Planning and Employment
• Organisational Development
• Ensure Employment Contracts Compliance to Legal Requirements across the Group
• Management of Employee Relations
• Systems and Administration across Business Units
• Management of Projects to Achieve Standardization Across the Business
• Self-Management
• Leadership

Requirements
What are we looking for?

To qualify for this role, you should 

• Have 6-7 years' Human Resources experience
• Hold an HR degree/diploma at NQF level 7
• Have knowledge of BCEA & LRA
• Have human resources information systems (HRIS) knowledge
• Possess good leadership skills
• Have computer literacy - MS office suite
• Have reporting and analysis skills
• Principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems
• Be a problem-solver

go to method of application »

Description

• Sales Management|
• Shelf Health Management |
• Point of Purchase Execution|
• Administration|
• Customer Service and Satisfaction|

Requirements

• 2- 3 years’ relevant experience in an FMCG environment||Essential / Minimum|0-5 years|
• Code 8 drivers license
• Diploma/NQF level 5
• Sales Management
• Shelf Management
• Administration skills
• Customer Service Skills
• Communication skills (verbal & written)
• Interpersonal skills
• Attention to detail

go to method of application »

Description

• Manage Promotional Activity|
• Pro-Active Operational Excellence|
• Teamwork and Self-Management|
• People Management |
• Efficient Achievement of Targets|
• Monitor New Innovations|
• Business Insights and Execution|
• Control Expenses|
• Stakeholder Engagement|
• Achieve POP Objectives|

Requirements

• 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma/Degree at NQF level 6 or 7
• Code 8 Driver’s license
• Sales management skills
• Decision making skills
• Communication (verbal & written)
• Analysis & Problem Solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership Skills
• Planning & organising
• Negotiation skills

go to method of application »

Description

• Pro-Active Operational Excellence|
• Business Insights and Execution|
• Teamwork and Self-Management|
• Stakeholder Engagement|
• People Management|
• Manage Promotional Activity|
• Achieve POP Objectives|
• Monitor New Innovations|
• Efficient Achievement of Targets|
• Control Expenses|

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Communication skills (verbal & written)
• Analysis & problem solving
• Computer literacy
• Business acumen
• Commercial awareness
• Attention to detail
• Pro-active thinking
• Leadership skills
• Planning & organising
• Negotiation skills
• Sales management skills
• Decision making skills