Hot Jobs at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking
   

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

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Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products.  If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

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Job Description

• An exciting new Senior opportunity has arisen within the Logistics Division. Riverfields DC is the new Fashion Omni Fulfilment DC. Its purpose is to create additional capacity to insource central Ecomm operations and implement a new pull model for stores improving availability. The Purpose of the role is to manage  and ensure controls and 2nd shift coverage end-to-end , flow, and distribution of merchandise to ensure the right products are delivered to the right location on time and as cost efficient as possible. 

Responsibilities:

• Manage and coordinate all Warehouse Function in Inbound and outbound. 
• Manage efficiency by identifying and implementing optimal processes and procedures and thereby minimise risk and costs.
• Effective coordination and collaboration of suppliers, business units and external service providers with an important underlaying responsibility to drive a customer service culture, evaluate performance and plan improvements.
• Continuously improve and develop business performance by managing profit and Loss, risk and compliance for DC (rentals, rates, water, electricity etc.) and
• Management Claims and reporting linked to improved administration and financial tracking and reporting.
• Effectively manage all inventory processes, stock accuracy and planning of the flow of stock
• Manage and lead teams to deliver on the key business drivers.
• Ensure that warehouse space and equipment is optimised to meet current and future business needs
• Develop the business by gaining or supporting new 3rd party contracts, analysing logistical problems, producing and implementing new solutions.
• Report on performance metrics and operational performance.
• Manage customer liaison process and ensure that DC queries are resolved timeously

Requirements:

• Matric – Essential
• Experience in Supply Chain and logistics – Essential
• Degree in Supply Chain / Industrial Engineering or related field – Desirable
• Minimum 10 years management experience in a similar role
• A valid driver’s licence
• Knowledge of DC Operations and/or Retail
• Ecom experience would be advantageous
• A customer-centric approach
• Problem-solving, judgement and self-management skills
• Exceptional communication and influencing skills (written and verbal)
• Good people management and project management skills
• An eye for detail and exceptional organisational skills
• Computer Literacy [MS Word and MS Excel (intermediate level) and MS PowerPoint]
• Sound accuracy and attention to detail
• Ability to work independently, as well as within a team;
• To confidently influence and persuade at all levels
• Resilience and emotional maturity to work through a highly pressurised environment
• To be self-motivated and take responsibility for your own development 

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Job Description

• The Buyer II takes on a more advanced role in executing buying plans for assigned categories, negotiating prices, terms, and contracts with suppliers, and monitoring market trends to adjust buying strategies as needed. They lead supplier relationship management, resolve complex issues, and ensure compliance with company policies and industry regulations. Additionally, they analyze sales data to adjust buying plans accordingly and collaborate with the buying team to ensure alignment with business goals.

Responsibilities

• Successfully source and procure a balanced range of merchandise in line with company strategy.
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives.
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies.
• Negotiate effectively to deliver Financial business KPI'S.
• Build and maintain good relationships with employees, suppliers, and key functions in the business.
• Contribute to growth /profit through innovative ideas.
• Availability to go on buying trips (local and international).
• Understanding and delivering a clear product strategy aligned with specific store brand strategy.
• Think in terms of the "big picture"as well as consider specifics and detail.
• Drive product efficiencies and key measures.
• Assess complex situations and implement workable solutions.
• Communicate effectively at all levels.
• Team player and be able to foster collaboration across buying and planning functions.

Qualifications
Qualifications and Experience:

• Diploma, Graduate Degree, or Post Graduate Degree.
• Have experience as a Buyer (2 + years essential).
• Integral understanding of the clothing retail Cycle and Buying Process.
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable).
• Excellent planning, organisational and interpersonal skills.
• Product development.
• Uncompromising negotiation skills.
• Good analytical skills.
• Have a solid understanding of Quick Response model.

Skills:

• Planning & Organising
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing

Behaviours:

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Collaborates - effectively works with others to achieve shared goals
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

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Job Description
Key Responsibilities:

• Developing business units strategic, tactical, and operational plans to achieve set targets
• Influencing and implementing the merchandise strategy
• Management of the range assortments and replenishment
• Management of financial metrics & sales trends, developing promotional & range distribution by store & cluster
• Communication and relationship management of key stakeholders such as, suppliers, buyer, operations, etc. 
• Reporting on performance, initiatives, and action plans to senior management periodically (weekly, monthly, seasonally, and annually)

Qualifications and Experience:

• A certificate, diploma, or degree in Business administration or equivalent or at least 5 years’ experience in a similar role
• At least 5 years of proven working experience as a Planner in fashion apparel 
• Experience as a Senior Planner is preferred 
• A high degree of numeracy and an analytical, detailed, and strategic approach to work
• Computer literacy in Excel, Power Point and Outlook

Skills: 

• Strong business acumen and merchant thinking
• Good organisational and interpersonal skills
• Proven decision-making ability
• Analytical Processes 
• Planning & Organising 
• Policy & Procedures 
• Market Research and Analysis 
• Supplier Management 
• Strategic eCommerce 

Behaviours: 

• Establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Effectively works with others to achieve shared goals
• Understands, anticipates, and meets the needs and expectations of customers
• Takes accountability and ensures others are held to account on agreed upon performance targets
• Effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Develops plans and prioritises initiatives that align to the organisational goals and objectives

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• This is a highly hands-on role for someone who thrives in fast-paced environments, takes ownership without waiting for direction, and enjoys keeping multiple moving pieces aligned and progressing. The role would focus on coordinating and optimizing the retailer's online operations, ensuring a seamless customer experience across the sports division omni-channel and driving online sales performance.

Responsibilities
Omni Merchandising & Content Execution

• Lead the end-to-end digital merchandising process to ensure products are accurately represented and launched on time across online platforms.
• Drive content quality, product readiness, and launch execution to deliver an exceptional customer experience.

Operational Excellence

• Oversee omni operational processes, ensuring seamless coordination of samples, systems, and stock readiness.
• Maintain efficient workflows and strong adherence to cross-functional service standards.

Campaign & Trading Delivery

• Execute digital campaigns, promotions, and key trading events in alignment with business and brand priorities.
• Ensure online platforms are optimized to support trading performance and customer engagement.

Cross-Functional Collaboration

• Partner with Buying, Planning, Marketing, Studio, Operations, and Bash teams to drive executional excellence.
• Resolve operational challenges and align stakeholders to achieve omni objectives.

Performance & Continuous Improvement

• Monitor omni performance metrics and identify opportunities to improve efficiency, speed-to-market, and trading outcomes.
• Drive process improvements that enhance execution and customer experience.

People Leadership

• Lead, coach, and develop a high-performing team of Omni Merchants and Coordinators.
• Foster a culture of accountability, collaboration, and continuous learning.

Qualifications

• A Degree in Business, Retail Management, Marketing, or Commerce.
• 4–6 years' experience in a similar role working in retail or e-commerce operations, with at least 2+ years team leadership experience
• Experience in managing and coordinating multiple campaigns online
• Experience within a large retail or e-commerce environment.
• Experience coordinating online retail operations.
• Experience engaging with multiple stakeholders across business functions.
• Experience tracking and reporting on online business performance.
• Experience in omnichannel retail operations

Skills: 

• Reporting: Being able to understand & interpret data.
• Attention To Detail: Always doing quality checks, in all areas.
• Technical Proficiency: Proficient in Microsoft and Google Suite with Asana, Slack and Monday.com
• Supplier Relationship Management: Maintain multi-brand relationships.
• Communication Skills: An excellent communicator who builds strong relationships with stakeholders and articulates ideas confidently.
• Organizational Excellence: Strong organizational skills with the ability to manage multiple deadlines and stakeholders simultaneously.
• Adaptable & Creative: Thrives in fast-paced environments, thinks creatively, and generates innovative solutions. 

Behaviours: 

• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Business Insight - applies market and business insights in order to drive organisational objectives
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success 
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organizational savvy - understands and navigates dynamics created by processes, systems, and people
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
   

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Job Description

• Step into the fast-paced world of Omni-Channel Marketing to execute Direct Marketing strategies & campaigns for our wide range of the biggest local & internal brands within the sports online space

Responsibilities

• Research and Development of Bloomreach capabilities
• Conduct regular A/B testing of various emailer campaigns  
• Direct Marketing: Emailer & SMS: Plan, build, test and execute for all events, campaigns, offers & sales.
• Website Storefronts: Plan & brief in the layout to ensure all relevant campaigns including current products are displayed aligned to the Marketing focus and/or strategies across own brand and partner sports brands.  
• Reporting: Pulling & collating monthly emailer reports for performance feedback meetings.
• Campaign & Product Launches: Ensuring go-live dates are adhered to & the communication thereof.
• Precision Marketing: Working with the TFG Rewards Team to maximise our marketing efforts / reach.
• External & Internal Stakeholder Relationships: To ensure full reach, we communicate our new product launches, campaigns, offers and/ or sales with internal (TFG Rewards) and external (Mall Marketing) Marketing Teams.
• Briefing: Utilising monday.com & Asana - Design, CRM and promotion tasks are compiled & briefed to ensure full team visibility and ownership.
• External Brand Relationships: Working alongside the biggest local & internal brands such a Nike, adidas Originals, Puma to name a few by collaborating with their marketing teams to ensure their brand & campaigns come to life within our space.
• Quality Checks: Website display & functionality checks
• Team Work: Working closely with both internal Buying, Marketing & Omni Teams to facilitate the online execution of launches, campaigns, events etc.  

Qualifications

• Degree or qualification in related field (Marketing, BCom).
• Experience in CRM/Data-driven marketing
• 5+ Years working experience in similar position with a minimum of 2+ years proven leadership
• Understanding knowledge of streetwear and performance & the brands that exist within that space.
• Creative knowledge

Skills: 

• Reporting: Being able to understand & interpret data.
• Attention To Detail: Always doing quality checks, in all areas.
• Supplier Relationship Management: Maintain multi-brand relationships.
• Communication Skills: An excellent communicator who builds strong relationships with stakeholders and articulates ideas confidently.
• Organizational Excellence: Strong organizational skills with the ability to manage multiple deadlines and stakeholders simultaneously.
• Adaptable & Creative: Thrives in fast-paced environments, thinks creatively, and generates innovative solutions.
• Technical Proficiency: Proficient in Microsoft and Google Suite with Bloomreach, Monday.com and Asana.  

Behaviours:

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
• Collaborative Spirit: Enjoys working as part of a team but is equally effective working independently. 
   

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others