Hot Jobs at TFG (The Foschini Group)

Job Description

• The Merchandise Planner is responsible for driving sales, profit, and inventory performance through effective planning, forecasting, and stock management.
• Working closely with Buying, Supply Chain, and Finance teams, the role ensures the right products are available at the right time, in the right quantities, while optimising working capital and profitability.

Responsibilities

• Develop seasonal and annual merchandise plans aligned to company financial targets.
• Forecast sales, margin, inventory, and profit at department and category level.
• Manage Open-to-Buy (OTB) budgets and adjust stock investments based on trading performance.
• Partner with Buyers to create balanced and commercially effective assortments.
• Analyse sales trends, stock productivity, and customer demand to identify risks and opportunities.
• Drive markdown and clearance strategies to maximise sell-through and profitability.
• Monitor key retail metrics including GMROI, sell-through, inventory turn, weeks of supply, and margin performance.
• Collaborate with Supply Chain, Logistics, Stores, and Finance to ensure effective stock flow and availability.
• Lead a small team consisting of a planner and allocator

Qualifications

• Degree or Diploma in Business, Retail, Supply Chain, Finance, Mathematics, or related field.
• Minimum 5 years' retail merchandise planning experience.
• Advanced Microsoft Excel skills and experience with retail planning systems.
• Strong understanding of inventory management, forecasting, OTB, and retail financial planning.

Skills: 

• Analytical Processes
• Commercial Acumen
• Contract Management
• Customer Service Delivery
• Planning & Organising
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing
• Strategic eCommerce

Behaviours:

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations
• Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
   

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Job Description
Responsibilities

• Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.
• Capture and maintain product data accurately and timeously across relevant systems.
• Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.
• Monitor online sales performance and respond appropriately to stock, product, and trading requirements.
• Manage the placement, tracking, follow-up, and delivery of orders, ensuring systems are updated accurately.
• Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.
• Support vendor management activities by coordinating communication and resolving operational queries.
• Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.
• Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.
• Provide administrative support to merchandise planning teams and ensure accurate record keeping.
• Support operational projects, process improvements, and system-related initiatives as required.
• Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.
• Ensure adherence to company policies, processes, and service level agreements.
• Manage multiple priorities while maintaining high levels of accuracy and attention to detail.

Qualifications

• Grade 12 (Matric) qualification.
• Minimum of 2-3 years' experience in a Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.
• Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience working with merchandise, planning, inventory, product management, or retail systems will be advantageous.
• Experience in online trading, e-commerce administration, or product management would be beneficial.

Skills

• Strong administrative and organizational skills.
• Strong analytical and numerical ability.
• Attention to detail and accuracy.
• Effective communication
• Stakeholder management skills.
• Proficiency in Microsoft Excel and computer systems.
• Ability to prioritize and manage multiple tasks simultaneously.
• Problem-solving and process improvement capability.
• Reporting and data analysis skills.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Demonstrates Self-awareness - accurately perceives and reflects on personal strengths and areas of development
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation

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Job Description

• The Planner III is responsible for mentoring the Merchandise Planning Team, projecting future sales into key categories, and optimizing planning processes. This includes managing range assortments and replenishment, implementing distribution strategies, and providing guidance and support to team members.

Responsibilities

• Mentor the Merchandise Planning Team, providing guidance, coaching and support to team members.
• Drive planning performance across the categories through commercial decision-making, trading insight and data-led analysis.
• Manage and optimise a high-value category portfolio, ensuring sales, profitability and inventory objectives are achieved.
• Influence and implement the merchandise strategy, developing and managing category financial plans across sales, stock, margin, GP, closing stock and markdown.
• Project future sales and develop accurate forecasts to support category performance and business objectives.
• Demonstrate a strong trading mindset by identifying opportunities and risks and implementing actions to maximise category performance.
• Analyse sales, stock and trading performance to identify trends, opportunities and risks, implementing corrective actions where required.
• Drive inventory management strategies to optimise stock productivity, availability and working capital investment.
• Manage OTB allowances across in-season and forward planning cycles.
• Develop category strategic, tactical and operational plans to achieve sales, profit, inventory and stock turn targets.
• Manage range assortments and replenishment strategies to ensure the right product is available in the right place at the right time.
• Implement distribution and allocation strategies to maximise product availability and sales performance.
• Optimise planning processes and drive continuous process improvement initiatives.
• Review weekly trading performance with the Buying team and recommend actions to improve category results.
• Partner closely with Buying, Sourcing, Supply Chain and Operations teams to deliver category objectives.
• Prepare and present category performance, forecasts and recommendations in trade and planning meetings.
• Foster collaboration across key stakeholders to ensure effective execution of category plans and business objectives.
• Conduct regular store visits to evaluate trading performance, identify opportunities and enhance commercial decision-making.

Qualifications

• Minimum completed National Diploma or Degree in Business Management, BCom or a related field, with majors in Finance, Statistics, Economics or Mathematics.
• Minimum of 5 years' proven Merchandise Planning experience within a retail environment.
• Must possess strong numerical, analytical and strategic thinking capabilities.
• Must be proficient in Microsoft Office, particularly Excel.
• Must demonstrate strong commercial acumen, a trader mentality and proven inventory management capability.
• Experience planning within an Apparel, Fashion or General Merchandise retail environment would be advantageous.

Skills:

• Analytical Processes
• Commercial Acumen
• Contract Management
• Customer Service Delivery
• Planning & Organising
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing
• Strategic eCommerce

Behaviours: 

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations
• Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking
   

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking